(Translated by Google) Galleries Lafayette experience deplorable a dress purchased 235 € lost during alterations to be then returned 1 month later. Salespeople who blame themselves and let us suggest that the problem lies with the seamstresses. A lousy commercial gesture that in no way covers the costs of parking and loss of time. Just a few words to say for the LAFAYETTE gallery: Thank you for wasting our time, my vacation has turned into a hunt for the Lost Dress! I couldn't even wear it for the scheduled occasion !!!!!!! (Original) Expérience galeries Lafayette déplorable une robe achetée 235 € perdue lors des retouches pour être ensuite restituée 1 mois plus tard. Les vendeuses qui se rejettent la faute et qui nous laissent suggérer que le problème provient des couturières. Un geste commercial minable qui ne couvre en aucun cas les frais de parking et de perte de temps. Juste quelques mots à dire pour la galerie LAFAYETTE : Merci de nous avoir fait perdre notre temps, mes vacances se sont transformées en chasse à la robe Perdue ! Je n’ai même pas put la porter pour l’occasion prévue !!!!!!!

(Translated by Google) Unfriendly salespeople, they provide the bare minimum. Also, check your ticket carefully because I paid the full price for an Estée Lauder Lipstick which bore the -50% label. I didn't realize it until much later. I paid 35.50 euros for it while it is 37 euros on the Estée Lauder site. I should have paid 17 euros! They put sale products on special shelves but you count the full price. I didn't keep the ticket and that's a shame. For me, the Galaf is over !!! (Original) Vendeuses peu aimables, elles assurent le strict minimum. De plus, bien vérifier son ticket car j'ai payé plein pot un Rouge à lèvres Estée Lauder qui portait l'étiquette -50%. Je ne m'en suis rendue compte que bien plus tard. Je l'ai payé 35,50 euros alors qu'il est à 37 euros sur le site d'Estée Lauder. J'aurai du payer 17 euros ! Ils mettent des produits soldés sur des étagères spéciales mais vous comptent le prix fort. Je n'ai pas garder le ticket et c'est bien dommage. Pour moi, terminé les Galaf !!!

Men's accessories salesman. Nassim was professional, courteous, and customer friendly. Amazing experience, thank you!

Galeries Lafayette Cannes is a great store where you can find some of the most famous brands. However, when compared to the other stores of the same company, the organization of the products and the availability of different brands may be lacking. Nonetheless, the store is still worth a visit for its impressive selection and overall shopping experience.

Nice gallery with a good assortment of clothes

(Translated by Google) Haughty saleswomen as meditating not allowed with looks! (Original) Vendeuses hautaines comme pas permis Médisantes avec des regards !

(Translated by Google) No toilets for customers in this store, and total disregard of saleswomen when asked. (Original) Pas de toilettes pour les clients dans ce magasin, et mépris total des vendeuses quand on leur pose la question.

(Translated by Google) Buying at Galleries Lafayette IS NO LONGER A GUARANTEE OF QUALITY !!!! A retouching on 2 straps of a dress has turned into an obstacle course. 5 round trips for the same dress, let me explain: Purchase of the retouched dress in the week on 2 straps Taking the dress a few days later, arriving at the house only one strap retouched .... Return the dress for the 2nd retouch. Look for the dress at the Galleries, lost dress I am asked to take a walk in Cannes and come back, dress found at the couturier, the alterations are not done but we take the time to readjust the dress directly in the workshop ... and I was told to pick it up again at the Galleries the following evening. I am going to look for the dress ... a few days later, the dress still at the designer, I am asked to iron in the afternoon. ????? I went straight to the workshop and the dress was still untouched .... I specify as being in the business I never raised my voice, nor even angry ... Finally, I ask for a commercial gesture, while we agree on a discount of 18 € (amount that does not even cover the parking notes) I realize that my card is credited with barely 11, 75 € I point it out to the sales representative who answers me: "Be very happy! It's still in your favor ....!" ???????????? Next time I order directly from the Claudine Pierlot site. And I will make the ATELIER LINE work directly !!!!!!!!! ZERO after-sales service (Original) Acheter aux galeries Lafayette N EST PLUS UN GAGE DE QUALITE!!!!.Une retouche sur 2 bretelles d'une robe s'est transformées en parcours du combattant. 5 allers-retours pour la même robe, je m'explique: Achat de la robe retouche dans la semaine sur 2 bretelles Prise de la robe quelques jours après, arrivée à la maison qu'une seule bretelle retouchée.... Retourne la robe pour la 2 ème retouche. Chercher la robe aux Galeries, robe perdue on me demande de faire un tour dans Cannes et de revenir, robe retrouvée chez le couturier, les retouches ne sont pas faites mais on prend le temps de réajuster la robe directement à l'atelier...et on me dit de repasser la chercher aux Galeries le lendemain soir. Je vais chercher la robe... quelques jours après, la robe toujours chez le couturier on me demande de repasser dans l'après midi.????? Je suis allée directement à l'atelier est la robe n'était toujours pas retouchée.... Je précise comme étant dans le commerce je n'ai jamais élevée la voix, ni même énervée... Enfin, je demande un geste commerciale, alors que l'on se met d'accord sur remise de 18€ (somme qui ne couvre même pas les notes de parking) je m'aperçois que ma carte et recréditée d'à peine 11,75€ je le signale à la commerciale qui me répond:"Soyez bien contente! c'est encore en votre faveur....!" ???????????? La prochaine fois je commande directement sur le site Claudine Pierlot. Et je ferai travailler l'ATELIER LINE directement !!!!!!!!! SAV ZERO

Have to look for sales assistants. Selection of garments, underwear is poor. Regular sizes are impossible to get. They don’t even have a toilette for customers. very poor standard even in comparison with Galleries Lafayette in Nice. For a store like Galleries Lafayette it should be embarrassing.

(Translated by Google) This store is clearly decaying. Air conditioning problem stifling heat, all the false ceiling plates are missing, when you get to the makeup department, the saleswoman gets off to chat with her friends from the handbag department I had to go get her to get some advice that she sees. did not return. all to buy a product 21 euros which is 11 euros at sephora after verification ... and say that we are in Cannes! (Original) Ce magasin est clairement en décomposition. Problème de clim une chaleur étouffante, il manque toutes les plaques de faux plafond, quand tu arrives au rayon maquillage la vendeuse se barre discuter avec ses copines du rayon sac à main j ai ete obligée d aller la chercher pour avoir un conseil voyant qu elle ne revenait pas. le tout pour acheter un produit 21 euros qui est à 11 euros chez sephora après vérification...et dire qu on est à cannes !

(Translated by Google) Limit friendly staff (Original) Personnel limite aimable

(Translated by Google) ATTENTION Galleries Lafayette Cannes has only the name. Franchisees, we will respond to your article returns "who cares" about other galleries. Thinking of buying from a brand that cares about customer perception and experience? Go to a group shop ... Or that your articles ... even branded ones are flawless! (Original) ATTENTION Galleries Lafayette Cannes n’en a que le nom. Franchisés, on vous répondra pour vos retours articles « qu’on s’en fiche «  des autres galleries. Vous pensiez acheter auprès d’une enseigne soucieuse de la perception et de l’expérience client ? Allez dans une boutique du groupe... Ou que vos articles... même de marque soient sans défaut!

(Translated by Google) Galeries Lafayette Cannes low-end clothing and very expensive building very old or even unsanitary also a small problem I experienced this store 5 years ago I was accused of theft that I did not committed the result is that I stayed in the store for 3 hours and had to call the police to leave the store a store that I strongly recommend 2 better clothing stores are much better (Original) Galeries Lafayette Cannes habillement bas de gamme et très cher bâtiment très vieux voire même insalubres également un petit problème j'ai fait l'expérience de ce magasin il y a 5 ans on m'a accusé d'un vol que je n'ai pas commis le résultat c'est que je suis resté dans le magasin pendant 3h et dû faire appel à la police pour quitter le magasin un magasin que je déconseille fortement 2 meilleurs magasins de vêtements sont beaucoup mieux

Probably the worst place to shop. Despite the good brands they have, the sales women are a disgrace. They pile up in a corner to talk about where they gonna have dinner and send the clients look for sizes them selves. The older they are the more they looked bothered when you ask for help. My boyfriend who lives in Switzerland was shocked to see such behavior. Pour le management du Galerie Lafayette: il faut remplacer la plus part des vieilles vendeuses qui se font chier la bas et ne font RIEN pour les clients.

(Translated by Google) Does not include articles from other Galleries !! (Original) Ne reprend pas les articles des autres Galeries !!

(Translated by Google) Period of sales, from the start the shelves are very thin with commercial offers. After that, you won't have to complain or ask for government aid ... (Original) Période de soldes, dès le début les rayons sont bien maigre d'offres commerciales. Après, faudra ni se plaindre ni demander des aides gouvernementales...

(Translated by Google) Very pleasant ! Not as big as in Nice and even less than Cap 3000 but enough to please both sexes. (Original) Très agréable ! Pas aussi grandes qu'à Nice et encore moins que Cap 3000 mais de quoi faire plaisir aux deux sexes.

(Translated by Google) Very friendly saleswomen. The downside is the broken elevator. I came with a toddler and his stroller. The children's department is on the top floor of the store. The escalators exist only for the ascent. The descent had to be done by the stairs with child and stroller .... (Original) Vendeuses très sympathiques. Le bémol est l'ascenseur en panne. Je suis venue avec un enfant en bas âge et sa poussette. Le rayon enfant se trouve au dernier étage du magasin. Les escalators n'existent que pour la montée. La descente a dû se faire par les escaliers avec enfant et poussette....

This is my second time coming to this nice french store. Great prices and friendly staff especially the young lady, Minka, who was very caring and helpful even though she was quite busy with other customers. I'll definitely visit this place again !

I wanted to buy a bag from Karl Lagerfeld, the woman in charge of that area behaved completely rude and grabbed the bag from my hands just because I told here to check for the strapped that was missing. I told her I will buy it anyway and she didn’t wanted to sell it. She started to mutter things in French that I couldn’t understand… She should learn that she is a worker in that place, she doesn’t own it…

Wonderful customer service from Ms Inka at ground level cosmetic section. She was attentive to our needs and made good recommendations.

(Translated by Google) Good experience in this beautiful and spacious store, friendly staff, fairly high prices, however. (Original) Bonne expérience dans ce magasin beau et spacieux, personnel aimable, prix assez élever en revanche.

It's a smaller store but great in the sales

Top

(Translated by Google) Small shop (Original) Маленький магазин

Lovley

Great place if you looking for top brands at one place. There are good prices too. 1st floor is only men's section. If you can't find at the brand's own store you will find here. Great selection, good prices and friendly staff. I recommend to visit this store.

For lafaytte gallery I think the offer it's very limited. Don 't have a lot of variety, special in children clothes

They don't have a toilet, otherwise very ok.

(Translated by Google) Not as big as Nice and Cap 3000, but enough to have fun in a pleasant setting. (Original) Pas aussi grandes que Nice et Cap 3000, mais de quoi se faire plaisir dans un cadre agréable.

Staff could be more friendly. It's if they are annoyed by the customers. Only good thing about this small department store is the sale.

WOW. A customer for life! Galeries Layafette made a mistake and they went above and beyond to fix that mistake. I was blown away by their customer service. Merci beaucoup.

Overheard a customer saying "excuse me" asking for help in the cosmetics department where the Sales Assistant replied with irritation "you need to wait, I have another customer, I cant do everything myself". I was very surprised how rude the staff are! (Not all of them). I went upstairs and found a pair of Levis jeans skirt on the mannequin and asked the sales assistant where I can find it. It was the last one so I asked if I can try the one on the mannequin. She replied "this will not fit you.. your big... size 38-40 or 42".... I was pretty upset hearing that but I asked her to try it since my size is actually 32-34! The skirt was lovely on but did not buy it because of the bad experience! Will never go there again! Seems like the ladies hates their jobs and clearly not intrested in customer service. So disapointed!

Worst ever experience, had to carry all shopping goods to toilet near Train Station. Due to no Toilette inside the shopping mall. Appalling service and facilities, considering that it sells major international brands.

Small department if you compare ot to Nice. Still a good place to shop in Cannes

Galleries Lafayette of Nice and Cannes are the best stores in France. All employees are very professional. Thank you so much, friends!

Only escalators going UP. Not a working lift. No toilet. Don't come here with kids. It's a trap

Very poor customer service! I’ve been waiting for 2 months for a solution to the problem with the loss of my package! Zero contact with customer service, zero responses to e-mails sent! I don’t recommend it very much!

Customer focused staff in beauty department a good experience

Buckle up, shopaholics, because Galeries Lafayette is not just a store—it's a captivating journey into a world where luxury, style, and pure elegance collide! Prepare to have your senses dazzled and your fashion dreams come true. ✨🛍 Stepping into Galeries Lafayette is like entering a glamorous fashion wonderland. From the moment you set foot inside, you're greeted by a symphony of chic displays, avant-garde designs, and the latest trends that make your heart skip a beat. The sheer opulence of this upmarket department store is awe-inspiring. With its grand architecture, high ceilings, and dazzling chandeliers, every corner exudes an air of sophistication that elevates the shopping experience to new heights. The selection of designer brands is nothing short of extraordinary. From haute couture to cutting-edge fashion, Galeries Lafayette brings together the crème de la crème of the fashion world. It's a haven for trendsetters and style enthusiasts, where you can explore an exquisite array of clothing, accessories, and beauty products that redefine glamour. But it's not just about the products; it's the service that sets Galeries Lafayette apart. The knowledgeable and attentive staff are like fashion fairy godmothers, ready to assist you with their expertise and ensure you find the perfect ensemble that makes you feel like a million bucks.

Good place for shopping,also you find there premium brand,now is right time for shopping,they have discounts😉👍

Small but it's really well sorted. Downside: for the makeup there are no prices

(Translated by Google) A very nice choice and the saleswomen are charming. (Original) Un tres beau choix et les vendeuses sont charmantes.

this one is very small no much brands than paris ( but same as the one in nice ) + discounted stuff is too lil ( even fewer than nice store )

Good selection of clothes in this department store.

Clothes and accessories and more

Found exactly what I was looking for.

Very good service and pleasant staff. Reasonable prices on their own products.This week special discounts.

Reduced size Galeries Lafayette in Cannes, good to have but really small when one is familiar with the Paris mother department store!

Nice place to get basics

Nice place more comfortable than the one in Paris.

Nice selection of designer things for my wife and cheaper things for my young children

(Translated by Google) Nothing found, yes but by internet. (Original) Rien trouvé, si mais par internet.

(Translated by Google) Very good (Original) Très bien

(Translated by Google) Large area well exploited (Original) Grande surface bien exploitée

(Translated by Google) Very large choice may be suitable for both large and small (Original) Très grand choix est peut convenir au grand comme au petit

(Translated by Google) Fast is top (Original) Rapide es top

Nice shopping here 👍

(Translated by Google) A store on a human scale, a pretty historic building in the heart of Cannes. The teams are available and the sales advisers are professional. It's nice to shop there. I recommend ! (Original) Un magasin à taille humaine ,un joli bâtiment historique au cœur de Cannes. Les équipes sont disponibles et les conseilleres de vente professionnelles. C'est agréable d'y faire son shopping . Je recommande !

(Translated by Google) Very classy place, very pleasant, products from very good brands at attractive prices ... (Original) Endroit très classe, très agréable, des produits de très bonnes marques avec prix intéressants…

(Translated by Google) Finally the return of the department store spirit! And in the city center .... Very classy, ​​and very respectful of sanitary instructions! An exit from containment with its head held high for a store that has reinvented itself! Very clean and with a lot of choice We are looking forward to the next business operations which will not be long in coming after the wise advice of this charming and very professional saleswoman. (Original) Enfin le retour de l’esprit Grands Magasins ! Et en centre ville .... Très classe, et très respectueux des consignes sanitaires ! Une sortie de confinement la tête haute pour un magasin qui a su se réinventer ! Très propre et avec beaucoup de choix Vivement les prochaines opérations commerciales qui ne sauraient tarder d’après les conseils avisés de cette vendeuse charmante et très professionnelle.

(Translated by Google) Convenient (Original) Pratique

(Translated by Google) A special mention for the saleswomen who are considerate, very warm welcome for the customer. (Original) Une mention spéciale pour les vendeuses qui sont prévenantes, très bon accueil pour le client.

(Translated by Google) Located in the city center (Original) Situé au centre ville

(Translated by Google) more clothes in my size! pity (Original) plus de vêtements à ma taille! dommage

Bad experience with customer service. Lift out of service. Heavely Pregnant women with a todler in the pram. I asked what can I do.. Guy simply replies if you are strong enough to carry the todler 3 flight of stairs.. otherwise he can't do anything for me and shrug his shoulders

(Translated by Google) Short visit, rather good .... warm welcome ... (Original) Visite courte , plutôt bien....bon accueil...

(Translated by Google) Nice store Ground floor. Lack of staff and a little sad child space (Original) Magasin sympa Rdc. Manque de personnel et espace enfant un peu triste dommage

Disordinatissimo !!!

(Translated by Google) The staff doesn't speak English (Original) Personal spricht kein Englisch..überhaupt nicht Service orientiert

(Translated by Google) Although it has a taste, you can look around Frank. (Original) 趣がありつつもフランクに見て回れます。

Clean and good