5/5 Mariya L. 1 year ago on Google
I
had
a
very
positive
stay
at
the
Mercure
hotel.
Firstly
on
arrival
we
were
greeted
by
the
reception
staff
who
did
a
speedy
job
of
checking
us
in.
We
arrived
much
earlier
than
check
in
and
were
informed
we
would
need
to
wait.
The
staff
told
us
we
could
leave
our
luggage
and
go
around
however
we
were
very
tired
as
our
flight
was
early
and
asked
if
we
could
stay
in
the
reception
area
until
our
room
was
ready.
Within
10-15
minutes
the
receptionist
came
over
to
let
us
know
we
could
have
our
room
early
and
they
could
see
how
tired
we
were
so
we
were
extremely
grateful
they
let
us
check
in
early.
Our
room
was
spacious
and
clean
however
not
the
best
view
but
we
were
fine
with
this
as
the
location
was
perfect
for
us.
We
were
close
to
the
local
bus
stop
as
well
as
to
the
hop
on
hop
off
point,
they’re
both
literally
down
the
road.
We
were
also
close
to
shops
and
restaurants
so
this
was
very
ideal
for
us.
Through
our
stay
our
room
was
kept
clean.
One
of
the
lifts
was
out
of
order
which
was
a
little
inconvenient
however
the
hotel
did
work
as
fast
as
they
could
to
get
this
sorted
and
even
left
some
biscuits
and
an
apology
letter
in
our
room
when
it
was
sorted
which
was
appreciated
and
a
nice
touch.
Breakfast
is
pretty
decent
and
includes
everything
you
could
need,
full
english,
pastries
(which
are
so
tasty),
fresh
orange
juice,
tea,
coffee,
fresh
fruits
and
cereal
so
theres
something
for
everyone.
All
the
staff
were
so
helpful
and
in
particular
the
lovely
Rodrigo
at
reception.
If
you
do
stay
at
the
hotel
do
ask
for
him
as
he
is
super
helpful,
he
was
the
receptionist
who
checked
us
in
early
and
throughout
our
stay
answered
all
our
questions,
supported
us
on
booking
excursions,
telling
us
if
there
was
something
special
on
on
that
particular
day
and
giving
us
directions
to
places.
Staff
like
Rodrigo
are
what
makes
a
stay
pleasant
and
he
is
definitely
an
asset
to
the
team.
I
will
be
recommending
this
hotel
to
friends
and
family
and
if
visiting
again
i
will
definitely
be
staying
here.