1/5 Alex P. 2 years ago on Google
Dear
reader,
Apart
from
my
opinion
at
the
bottom,
please
make
up
your
mind
for
yourself
after
reading
my
experience
below.
I
booked
the
hotel
room
for
25
euros
on
Booking.com.
The
booking
e-mail
mentioned
that
no
additional
charges
would
be
made.
On
arrival
the
manager
said
that
I
should
pay
a
'tax
de
sejours'
of
one
euro.
I
paid
it
because
it
is
just
one
euro,
but
it
conflicts
with
Booking.com's
communication.
I
just
settled
into
the
room
when
the
manager
knocked
on
the
room
asking
me
how
much
I
paid
Booking.com,
I
said
25
euro's
and
he
said
that
the
price
was
59
euro's
and
that
I
had
to
pay
the
difference.
I
said
to
him
I
ain't
paying
more
because
that
is
not
part
of
the
deal.
He
asked
me
to
talk
to
Booking.com
In
the
mean
time
Booking.com
customer
service
had
e-mailed
me
and
had
tried
to
call
me.
The
e-mail
asked
if
I
was
willing
to
make
a
deal
with
owner
and
if
they
would
not
hear
from
me
within
30
minutes
they
would
cancel
my
booking.
I
replied
by
mail
that
I
would
not
pay
anything
extra
because
rightness
of
price
is
outside
of
my
responsibility
as
a
customer.
In
case
the
real
price
(59
euros)
had
been
advertised
I
would
not
have
taken
the
deal.
Booking.com
customer
service
called
me
again
with
the
same
request
to
pay
extra
and
since
I
was
not
willing
to
do
that
they
asked
if
I
was
able
to
move
to
another
accommodation.
I
said
no,
I
want
to
enjoy
my
stay
and
the
Booking.com
assistant
finally
listened
to
me
and
wished
me
a
good
night.
A
little
after
that
the
manager
came
back
again
with
the
euro
in
tax
I
had
paid
trying
to
kick
me
out
of
the
hotel
at
8PM
in
the
evening.
I
said
to
him
I
ain't
going
nowhere
and
wished
him
a
good
night.
It
took
until
9PM
until
I
received
another
confirmation
(the
same)
from
Booking.com.
I
do
not
blame
the
owner
of
the
hotel
for
the
fault
on
the
website,
what
I
find
inhuman
is
that
he
tried
to
put
me
on
the
street
instead
of
taking
his
loss
OR
turning
to
the
party
that
was
to
blame,
i.e.
Booking.com.