UCSF Primary Care at China Basin image

UCSF Primary Care at China Basin

Medical clinic

😠 They don't give you earliest available appointment they have, if you ask the earliest thing they have is always at least 2-3 months away. I called in early April they give me late June, but I can't make it as something from work pumps up then they give me something on September. And the traffic aro... People often mention appointment, care,


Address

185 Berry St Lobby 2, Suite 130, San Francisco, CA 94107

Website

www.ucsfhealth.org

Contact

(415) 514-4533

Rating on Google Maps

3.30 (15 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: appointment (6) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Yu Q. 6 years ago on Google
    They don't give you earliest available appointment they have, if you ask the earliest thing they have is always at least 2-3 months away. I called in early April they give me late June, but I can't make it as something from work pumps up then they give me something on September. And the traffic around that area is terrible and they still put you on rush hours, And they refuse to see you even you drive 1 hour and 1 min late because of traffic jam. And what is MORE they gave you "NO SHOW UP WARMING" when they refuse to get you see the doc!! I can believed being treat like this as my husband get a major surgery with UCSF last year with UCSF and had good impression with them. The representative at this place is incredibly doesn't care about patients and abuse patients by using their rights in the office.
    7 people found this review helpful 👍

  • 5/5 Teresa I. 7 years ago on Google
    I go here for both my primary care and regular checkups with a psychiatrist. I don't know why there's a one star review, as I've been treated well by all of my doctors, and seen quickly once I request an appointment. I've been going here for a few years now, and all of the staff and doctors here truly care about your wellbeing.
    5 people found this review helpful 👍

  • 1/5 Brian R. 2 years ago on Google
    - Extremely limited appointment times. They bumped our 1 year check up to be 5 weeks later... - Long waits in person and on the phone. Often you call, get transferred, explain your situation again, and again...they say they will call you back...and they often don't - When our son was sick for 5 days and symptoms were increasing they kept giving us the run around. On day 4 they did a Zoom appointment and said we should call the next day and be seen that day...so we called and they told us to have a 2nd Zoom call instead. What does it take to actually be seen?? Meanwhile, they advised us to get a covid test and someone would call us the same day...no one called us. - Expensive parking Extremely disappointed in this place after a year of "care"
    4 people found this review helpful 👍

  • 1/5 neha s. 5 years ago on Google
    Very disappointed! First time writing a review. My son has always had wellness yearly checkup free of charge. This time too we discussed routine things like cough cold constipation with physician, and they made the wellness exam as Diagnostic and charged us! Be careful and mindful of what you discuss. The finance lady told me, u sudnt have any questions/concerns on your wellness visit. Truly disappointed by UC even though I’m a UC student.
    3 people found this review helpful 👍

  • 1/5 Nitin A. 7 years ago on Google
    This is what is wrong with healthcare in the US. I went for an annual check, but ending up with a $450 bill for lab tests that I did not even request. Considering that I have corporate insurance with great benefits from Cigna, and I still had to pay $450, imaging what someone with a crappy or no insurance would pay? Be careful with visiting this clinic.
    3 people found this review helpful 👍

  • 1/5 Michael K. 1 year ago on Google
    My primary dropped me to get a fellow and left me with his assistant. I haven’t been able to get another primary care doctor. When you do have one it’s impossible to make an appointment. These people are garbage.
    2 people found this review helpful 👍

  • 5/5 Chad H. 3 years ago on Google
    This is a great location, compared to other locations it's more quiet and personal. Due to construction, on foot you'll need to enter at "lobby 3" which is exactly half way between 3rd and 4th st on berry st, and then go "outside" to the courtyard and turn left towards third street to find the office (on your left)
    1 person found this review helpful 👍

  • 4/5 Albert W. 5 years ago on Google
    Interesting underground parking with a lot of big columns. We came here for imaging service in Lobby 6. It seems much less hectic than other UCSF locations.
    1 person found this review helpful 👍

  • 5/5 Francesca D. 5 years ago on Google
    Great care. We have been several times for MRIs. Friendly and so helpful when we had insurance issues.
    1 person found this review helpful 👍

  • 1/5 AN U. 4 years ago on Google
    Horrible. My appointment was scheduled for 10:50. It’s now an hour later and I still haven’t seen the dermatologist. Don’t come here unless you don’t mind waiting for over an hour if not even more.
    1 person found this review helpful 👍


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