1/5 Amer O. 7 months ago on Google • 156 reviews
My
visit
to
the
L.C.
Waikiki
store
left
me
with
a
shopping
experience
that
I
would
rather
forget.
Unfortunately,
it
was
marred
by
a
series
of
customer
service
and
communication
issues
that
made
it
the
worst
shopping
experience
I've
had
in
a
while.
One
of
the
most
frustrating
aspects
was
the
abysmal
customer
service.
It
felt
like
the
staff
were
disinterested
and
unhelpful.
While
I
was
browsing
for
a
T-shirt,
one
staff
member
inexplicably
chose
to
rearrange
the
shelves
right
in
front
of
me,
ignoring
my
presence
and
needs.
When
I
tried
to
ask
for
assistance
regarding
the
size
of
the
T-shirt,
I
was
met
with
indifference
and
claims
of
not
understanding
English.
In
a
tourist
area,
one
would
expect
a
basic
level
of
English
proficiency
to
accommodate
international
customers.
The
tipping
point
was
when
I
purchased
a
travel
bag
and
politely
requested
a
new
one
as
the
one
I
received
was
damaged.
The
cashier's
response
was
nothing
short
of
shocking.
She
raised
her
voice
and
claimed
she
couldn't
understand
English.
When
I
attempted
to
use
a
translation
tool
to
communicate
my
concern,
I
was
met
with
further
disregard.
It
was
an
incredibly
frustrating
and
disappointing
experience.
In
summary,
my
shopping
experience
at
L.C.
Waikiki
was
marred
by
unhelpful
and
indifferent
customer
service,
a
lack
of
English
proficiency
in
a
tourist
area,
and
a
complete
lack
of
willingness
to
assist
customers
with
legitimate
concerns.
It
was
truly
the
worst
shopping
experience
I've
ever
had,
and
it
is
my
hope
that
L.C.
Waikiki
improves
its
customer
service
and
communication
skills
to
provide
a
better
shopping
experience
for
future
customers.
للاسف
من
أسوء
تجارب
التسوق
في
اسطنبول
،
خدمة
العملاء
سيئة
و
كل
الموظفين
وقحين
و
عنصريين
.
في
كل
مرة
ازور
كل
افرع
هالمحل
أندم
اني
دخلت
على
محلهم
.
العنصرية
لها
مكان
في
هذا
المحل
.
المشكلة
عنصريتهم
ضد
كل
الجنسيات
.
يجب
ان
تكتبو
على
المحل
(
هذا
المحل
خاص
بالأتراك)
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