Featured Reviews


Frequently mentioned in reviews: hotel (14) Hotel (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Carlos P. 2 years ago on Google
    (Translated by Google) A lot of food for foreign tourists and for Cubans and mainly for children who are only repressed. Release the political prisoners. (Original) Mucha comida para el turismo extranjero y para el cubano y principalmente para los niños que hay solo represión.Suelten a los presos políticos.
    4 people found this review helpful 👍

  • 4/5 Roel W. 7 years ago on Google • 171 reviews
    Very new hotel in an old building, has everything you could want in the middle of a city. The roof garden is amazing at night. The rooms are spacious and have American television.
    2 people found this review helpful 👍

  • 5/5 Eyner Pelaez T. 6 years ago on Google
    (Translated by Google) Rescued from a dilapidated building for many years stands the new and remorseful Iberostar Imperial in the historical center of Santiago. Maginifcanente beautiful. Very welcoming and of good acceptance by the visiting public. Just one block from Cespedes Park. (Original) Rescatado de una edificacion en ruinas durante muchos años se levanta en el centro historico de santiago el nuevo y remidelado Iberostar Imperial. Maginifcanente bello. Muy acogedor y de buena aceptacion por el publico visitante. A solo una cuadra del parque Cespedes.
    3 people found this review helpful 👍

  • 5/5 David D. 5 years ago on Google
    (Translated by Google) The Imperial Hotel 1915 has one of the most beautiful facades of the city and a service of excellence. (Original) El hotel Imperial 1915 posee una de las fachadas más hermosa de la ciudad y un servicio de excelencia.
    3 people found this review helpful 👍

  • 4/5 Stephan P. 1 year ago on Google • 319 reviews
    Schöne große Zimmer und ein Hotel direkt im Zentrum. Das Personal ist sehr bemüht einen guten Service zu bieten. Leider fehlt es an Lebensmitteln um ein guten Standard bieten zu können. Nur dafür ist das Personal nicht verantwortlich. Wer sich also ein wenig einschränken kann und Überraschungen positiv gegenüber steht. kann hier einen schönen Urlaub machen. Leider gibt es im Zimmer keine Minibar. daher unbedingt vorher Getränke mitbringen.
    1 person found this review helpful 👍

  • 4/5 CB D. 6 years ago on Google • 337 reviews
    Located just one block away from Parque Cespedés, hotel imperial is a renovated hotel that has the bones of the original hotel with modern IKEA like features. The newly opened patio and bar located just off the lobby is fabulous! While there is no pool there is a glorious rooftop terrace and bar with beautiful views of Santiago de Cuba. Directly across the street is a large department store (for Cuba) that stocks everything. Water, alcohol, lotions clothing, snacks so every you might need at really affordable prices (as the hotel sells the same things at considerable markups). There is central air, cable TV (dubbed) and refrigerators in the rooms. The rooms do leak during heavy rains as does the lobby so becareful leaving anything on the floor. Close to dance halls La Claquetta and Casa de la Trova as well as an open air souvenir and food market close to the hotel. so lots to see and do. Good choice for a 1st time visitor to Santiago.

  • 5/5 Albert L. 1 year ago on Google • 245 reviews
    Das Hotel hat eine wunderbare Ausichtsterrasse mit Blick auf den Parque Cespedes mit Kathedrale, Ayuanimiento und Casa De Diego Velazqzez

  • 4/5 Icecore 1 year ago on Google • 13 reviews
    Good hotel. They refused cash payment by local money CUP. They accept only credit card payment. They allowed to meet girl for one night inside of my room for additional payment. The room is big, furniture is good, have air conditioner.
    1 person found this review helpful 👍

  • 5/5 sun jo C. 10 months ago on Google • 124 reviews
    great place

  • 5/5 iris N. 5 years ago on Google • 109 reviews
    Wir fanden es Top👍 1 Hotel Rundreise ( Neckermann) Wir waren sehr überrascht das wir in so einem schönen Hotel gelandet sind. Wir durften sogar auf der Dachterasse zu Abend essen , tolle Aussicht, super Service, sehr freundliches Personal und gutes Essen. Frühstück war in verschiedene Namen eingeteilt, (französisch, mediterran... ) und Eier Zubereitung wurde abgefragt -wir fanden es reichlich und satt und brauchen auch nicht immer ein Buffet. Zimmer sauber und mit Blick auf die Haupt-Fußgänger -Straße . Mega Ausblick bei Nacht. Im Innenhof war es gemütlich und einladend.

  • 5/5 Magaly C. 8 months ago on Google • 51 reviews
    Precioso Hotel!

  • 3/5 Hargen H. 4 years ago on Google • 51 reviews
    Die Freundlichkeit des gesamten Personals lässt mich über die Unzulänglichkeiten hinweg sehen.

  • 3/5 Zerge 7 months ago on Google • 11 reviews
    Bella arquitectura. Mejorar en la calidad del servicio de yde lo productos que ofertan.

  • 5/5 Dayron D. 8 months ago on Google • 5 reviews
    Excelente la cena personal atento el hotel bello

  • 5/5 Edgar V. 8 months ago on Google • 4 reviews
    Muy bien lugar, con una atención increíble.

  • 5/5 Rosa Isela Ochoa L. 9 months ago on Google • 3 reviews
    Todo super gracias por la experiencia

  • 5/5 Carlo D. 1 year ago on Google
    Colazione sulla terrazza con vista sulla città che fa guadagnare la 5 stella a questa struttura, pulita, in ottima posizione. Camere ben tenute. Il Wifi è free, il bar dell'hotel è ben servito.

  • 2/5 Giancarlo P. 1 year ago on Google
    Posizione centrale vicino alla cattedrale. Bela terrazza con vista. Cena e colazione non all'altezza. Camera vecchia e opprimente con odore di stantio. Assenza di carta igienica (!!!!!) Sostituita con fazzoletti di carta

  • 3/5 Alberto L. 1 year ago on Google
    salvietta sporca (sostituita), a cena il bere includeva acqua, limonata e Mojito. Menù limitato. Colazione solo uova e nient'altro e un misero piatto con frutta acerba. Delusione totale nonostante il bellissimo panorama dalla terrazza predisposta per la colazione.

  • 4/5 isabel t. 1 year ago on Google
    El edificio histórico del hotel es muy bonito , muy buena ubicación ,habitaciones amplias. WiFi deficiente , no llega señal a las habitaciones. Desayuno deficiente, pero entiendo que ahora Cuba está en una situación económica difícil y hay problemas de abastecimiento hasta para lo más básico. L@s trabajador@s muy amables y profesionales, hacen que te sientas un bien.

  • 4/5 mary s. 5 years ago on Google
    (Translated by Google) Very nice rooms and bathroom, beautiful terrace or where we serve you few cocktails, and restaurant service is poor .... (Original) Très jolies chambres et SDB, terrasse magnifique mais ou on ne vous sert que peu de cocktails, et le service au restaurant est nul....

  • 5/5 griselda r. 10 months ago on Google
    Perfectoo

  • 5/5 Esli P. U. 10 months ago on Google
    Nice

  • 1/5 uriel m. 10 months ago on Google
    Ok

  • 5/5 Ernesto G. 10 months ago on Google
    Un increíble lugar para hospedarse muy buena atención y exelente ubicación sin duda regresaré cada que pueda, lo recomiendo ampliamente todo muy higiénico y habitaciones muy amplias y acogedoras.

  • 5/5 Massimo C. 6 years ago on Google
    (Translated by Google) In the center of Santiago the hotel has a style of the past, but it is equipped with every comfort. Large rooms with everything, very clean. Friendly staff, good dinner, but not abundant. (Original) Nel pieno centro di Santiago l'albergo ha uno stile del passato, ma è dotato di ogni comodità. Camere grandi e dotate di tutto, molto pulite. Personale gentile, cena buona, ma non abbondante.

  • 2/5 Reichling N. 5 years ago on Google • 1 review
    Die Zimmer und die Lobby sind schön. Das Personal gelangweilt und teilweise nicht sehr hilfsbereit. Das Frühstück is sehr karg. Es scheint als ob das Hotel schlecht läuft.
    2 people found this review helpful 👍

  • 5/5 Odette R. 8 months ago on Google • 1 review
    Recomiendo el hotel sin duda habitaciones y baño muy amplio los empleados del hotel muy atentos la Maitre muy eficiente y preocupada por nuestras necesidades sin duda volvería a este hotel me lo pasé genial.
    1 person found this review helpful 👍

  • 5/5 Beto A. 9 months ago on Google • 1 review
    Incredible and amazing

  • 5/5 CorniaGames 8 months ago on Google • 2 reviews
    Excelentes habitaciones


Trends


See how the number of reviews and average review scores have changed over time.

Similar Hotels nearby

Meliá Santiago de Cuba image
1
Meliá Santiago de Cuba
Hotel
Relaxed rooms & suites in an upmarket hotel offering 3 outdoor pools, 4 restaurants & 5 bars.
4.10 (582 reviews)
IBEROSTAR Casa Granda image
2
IBEROSTAR Casa Granda
Hotel
Storied hotel with low-key lodging, plus an old-world restaurant & a terrace bar with park views.
4.00 (199 reviews)
Las Americas image
3
Las Americas
Hotel
Relaxed lodging offering a restaurant & a wood-paneled bar, plus an outdoor pool with sunloungers.
3.70 (118 reviews)
Hotel Versalles image
4
Hotel Versalles
Hotel
😠 It was an awful experience. The woman with black hair at the reception said to us there was no possibility to eat despite the fact that there was a restaurant in the hotel : we understood after that it was probably because we are French and they were afraid of the covid...dirty disgusting swimming p...
4.10 (91 reviews)
Hotel Islazul San Juan image
5
Hotel Islazul San Juan
Hotel
😐 Bel complesso turistico con annessa piscina per adulti e bambini in un fantastico giardino tropicale. Disponibile in piscina un discreto ristorante che serve piatti anche direttamente sotto l'ombrellone. Una valida alternativa ad una giornata di spiaggia a Siboney non così comoda e desiderabile come...
3.90 (72 reviews)
Last updated:
()