Went there with a pair of headphones for service, after waiting for about five minutes, the guy who was responsible to repair my headphones came back with a set of new ones, explaining what was the problem! I was totally impressed because usually when you go to a service in Romania they receive the product and they put you waiting for about one or two months. Excellent service and attitude! 10 out of 10 👍

Very kind and knowledgeable staff. The products were readily available. After sale, I had an inquiry which was very promptly and efficiently addressed. Thank you. Very good business.

Nice store. Good staff. Very kind crew. Very wide assortment of headphones

As always very good service, very helpful people. Exquisite location. And quite a few good deals on products this Black Friday (unlike most other stores with fake discounts)

High quality products and high quality services store.

Friendly & well informed employees gave me excellent information. Professional attitude. Well done!

one of the best retailers for professional audio and video equipment

The haedsets Urbanista Detroit - 2 pairs - bouth for my kids are very good on sound, real good bass and long time baterry audition. Good choice for my kids for 1st of June

This shop never failed me ever since I discovered them. I know for sure that I'm gonna get the best services and professional advice regarding the equipment I'm thinking of getting. It's a safe haven for audiophiles in RO and very friendly to the rest of us who are looking for the best sound that fits our budget. Cheers AVstore!

(Translated by Google) A store that truly respects its customers through promptness, fast and secure delivery, mandatory verification. I recommend with confidence. (Original) Un magazin care isi respecta cu adevarat clientii prin promptitudine, livrare rapida si sigura, verificare obligatorie. Recomand cu incredere.

(Translated by Google) kind advisors, as a huge plus: you can test most products in the store. the front desk is well promoted, they have some beautiful girls at the counter (on the last visit I will forget why I came, good idea, we appreciate it !!!) all in all: I will keep buying from them when I need Hi-Fi :) (Original) consilieri amabili, ca plus enorm: se pot testa majoritatea produselor in magazin. front- deskul este promovat bine, au niste fete superbe la ghiseu ( la ultima vizita mai mai sa uit de ce am venit, buna ideea, apreciem apreciem!!!) per ansamblu: o sa tot cumpar de la ei cînd am nevoie de Hi-Fi :)

If you are into HiFi, this is the place to come to

friendly and professional staff, great products

(Translated by Google) Very good sales and after-sales services. The staff is very well trained and eager to help when needed. Bravo! (Original) Servicii vanzare si postvanzare foarte bune. Personalul este foarte bine pregatit si dornic sa ajute la nevoie. Bravo!

(Translated by Google) Super ok! (Original) Super ok!

(Translated by Google) Order delivered promptly, the TV arrived in good condition, package with opening on delivery, the product was quality. (Original) Comanda livrata promt, TV-ul a ajuns in stare f bune, colet cu deschidere la livrare, produsul a fost de calitate.

(Translated by Google) Five stars for quality, as well as for promptness. (Original) Cinci stele pentru calitate, la fel pentru promptitudine.

(Translated by Google) Passionate, open, relaxed people. It is very comforting to talk to people who know and are willing to listen to you and offer you the ideal solution for you. (Original) Oameni pasioanti, deschisi, relaxati. E foarte reconfortant sa stai de vorba cu oameni care stiu si care sunt dispusi sa te asculte si sa iti ofere solutia ideala pentru tine.

(Translated by Google) Very pleased (Original) Foarte mulțumit

(Translated by Google) Maximum momentum. (Original) Promptitudine maxima.

(Translated by Google) Worth all the money! (Original) Merita toti banii!

(Translated by Google) Very nice and helpful staff! The demented showroom: D (Original) Personalul foarte nice and helpful! Showroom-ul demential :D

Great experience and great products

(Translated by Google) Very pleasant experience in this store, clean, tidy, professional. The young and dynamic team, helpful and with a lot of respect for the client. (Original) Experienta foarte placuta in acest magazin , curat , ordonat , profi . Echipa tanara si dinamica , serviabila si cu mult respect pentru client .

(Translated by Google) Wonderful, they moved exemplary when I returned some headphones. Hats off!!! (Original) Minunati, s-au miscat exemplar in momentul in care am dat retur niste casti. Jos palaria!!!

One of the best Hi-Fi shop in Bucharest, maybe even the best. Very prompt support and deliveries. A good assortment of equipment in their offer.

Best services among the latest technology! The customer experience is truly one of the best, friendly and well trained staff + the possibility to test the products.

(Translated by Google) Force (Original) Forta

(Translated by Google) Congratulations to AVStore and the team. Kind, professional. I bought 2 pairs of DJ headphones from here as we wanted sealed. Very pleasant experience. A serious company. I will order headphones from here every time in the future. Bravo AVStore (Original) Felicitari AVStore si echipei. Amabili, profesionisti. Am cumparat 2 perechi de casti de DJ de aici asa cum am vrut noi sigilate. Experienta foarte placuta. O firma serioasa. Voi comanda in viitor de fiecare data de aici casti. Bravo AVStore

(Translated by Google) Excellent product both as a headphone amplifier and as a DAC. I bought it after watching several reviews that convinced me. I do not regret the decision at all. Of course, it's worth using with a balanced headphone output. (Original) Produs excelent atat ca amplificator de casti, cat si ca DAC. L-am achizitionat dupa ce am vizionat mai multe review-uri care m-au convins. Nu regret absolut deloc decizia. Desigur, merita folosit cu iesirea balansata de casti.

(Translated by Google) Online purchase. The product was delivered immediately, properly packaged and corresponded to the description. It works perfectly. Thanks (Original) Achizitie online. Produsul a fost livrat imediat, impachetat corespunzator si corespundea descrierii. Functioneaza perfect. Multumesc

(Translated by Google) The experience with the store was very ok, everything went perfectly. 5/5 I will buy from you! (Original) Experiența cu magazinul a fost foarte ok, totul a decurs perfect. 5/5 Voi mai cumpara de la voi!

(Translated by Google) Sensational customer care. (Original) Customer care senzational.

(Translated by Google) Super professional store, ok staff. (Original) Magazin super profi, personal ok.

(Translated by Google) Friendly and skilled consultants. Fast delivery. And last but not least, good prices. (Original) Consultanti amabili si priceputi. Livrare rapida. Si nu in ultimul rand , preturi bune.

(Translated by Google) Profi team, exceptional products! I benefited from technical assistance throughout the visit to the store and advice given with much patience and kindness .... (Original) Echipa profi, produse exceptionale! Am beneficiat de asistenta tehnica pe tot parcursul vizitei in magazin si de sfaturi date cu multa rabdare si bunavointa....

(Translated by Google) I placed several orders at this store. Each time I was treated with great respect and promptness. Most of the products I bought were from the phono area where I received a lot of guidance from the friendly staff. About the purchased maintenance products are as described: quality. The antistatic brush for vinyls from AudioTechnica does its job brilliantly. The other 2 products have not been used yet so I can express my opinion. Overall the AVStore team at height. (Original) Am plasat mai multe comenzi la acest magazin. De fiecare data am fost tratat cu mult respect si promptitudine. O mare parte din produsele cumparate au fost din zona phono unde am avut parte de multe indrumari din partea personalului f amabil. Despre produsele de intretinere achizitionate sunt asa cum au fost descrise:calitate. Peria antistatica pt viniluri de la AudioTechnica isi face treaba cu brio. Celelate 2 produse inca nu au fost folosite astfel ca sa-mi pot exprima parerea. Overall echipa AVStore la inaltime.

(Translated by Google) Very skilled and kind people, quality products, excellent prices, absolutely nothing to complain about! (Original) Oameni foarte priceputi si amabili, produse de calitate, preturi excelente, absolut nimic de reprosat!

(Translated by Google) Serious store, everything went normally, produced as described. Exemplary packaging. Seriousness, promptness. I recommend. (Original) Magazin serios, totul a decurs normal, produse conform descrierii. Ambalare exemplară. Seriozitate, promtitudine. Recomand.

It's a good store, and the workers are excellent

(Translated by Google) Congratulations AV Store! Super kind and friendly staff! I was looking to buy / exchange some more special cables for Bang & Olufsen ... My cables were sectioned .. They offered to repair them .. They explained to me on the phone the procedure, the fact that I have to replace them for max quality etc etc ..I picked them up "like us" :) and the surprise was that they did not want in any way to bill me for the service even if I insisted! In addition, we had a super professional Bang & Olufsen presentation at the new showroom in Caramfil ... Which looks sensational! (Original) Felicitari AV Store! Personal super amabil si prietenos! Am căutat sa cumpar/schimb niste cabluri mai speciale pentru Bang&Olufsen ... Cablurile mele erau sectionate .. S-au oferit sa le repare .. Mi-au explicat la telefon procedura , faptul ca trebuie sa le inlocuiesc pentru o calitate max etc etc..Le-am ridicat "ca noi":) si surpriza a fost ca nu au vrut sub nici o forma sa mi factureze serviciul chiar dacă am insistat! In plus am avut parte de o prezentare super profi Bang&Olufsen la noul show room din Caramfil... Care arata senzational!

Nice guys, exchanged a pair of headphones no questions asked.

The staff is really helpful, communication was great and everything was as agreed. They opened each one of my products to check if they are intact when I picked them up from the store.

Very fast and good service. Hope to use the shop soon.

It's a very serious company. For many years now has the best selection of audio equipment in Romania and respond promptly to his clients. Also, in many cases, the price/quality ratio is very good.

thank you for the on-time delivery. I am happy with the product Sonos One SL, excelent sound quality and easy to configure. I strongly recommend AV Store.

Fantastic hifi store with fair prices! Cristian is very responsive and helpful. Highly recommended!

Fantastic experience buying from this store. They are flexible and they move very quickly.

Super profi :) Good job!

I received the product very fast. The communication with the staff was very good.

Extremely professional people with good advice, as a foreign national in this country whenever I find a shop like this I appreciate and re use for future projects Highly recommend

Great place with very trained people. We went there for some questions and they were super nice and helpfull.

Very friendly, very knowledgeable, and always eager to help. It's not about making a sale, it's about helping the potential customer make a right choice.

Best service, Very good products. Mr Tolbaru has patience even if problems with the courier appear. Communication was friendly all the time.

I can't believe I actually got my product 2 days after I purchased it. Also customer support e-mail replied within 24 hours as well. Very happy with the services offered, would definitely recommend this store.

Exactly what i was expecting, fast, simple and no fuss :)

the only place from where i take HiFi products, very friendly and professional

Just purchased a set of five speakers for a home cinema from this store. They answer the phone every time, they offered valuable help, product was received next day in good condition. Prices were competitive, overall I recommend the store.

(Translated by Google) Surprisingly good once they "rolled". (Original) Surprinzator de bun odata ce s au "rodat".

(Translated by Google) Honestly, apart from headphones you can't buy anything. I don't know their stocks. He never communicates. You must call to be told that what you ordered is not in stock. And that after a week. Sin. (Original) Sincer in afara de casti nu poti cumpara nimic. Nu isi stiu stocurile. Nu comunica niciodata. Trebuie sa suni tu sa ti se spuna ca ce ai comandat nu este pe stoc. Si asta dupa o saptamana. Pacat.

(Translated by Google) It's ok with different types of open headphones ... (Original) Este ok cu diferite tipuri de casti deschise...

(Translated by Google) I had work on the service department. I took some DJ sennhaiser headphones to the service. They were still under warranty, but I had a small accident with them and dropped them on the ground. In the button area you could see that the product had been dropped. I had the impression that the minus volume key no longer works properly because it no longer presses like the plus volume key. The volume plus button is felt on the finger when you press it and take the order, and the minus button takes the order but seems to press that on the touch. I told them about the incident and that is why I do not have the warranty certificate with me or the purchase deed. They understood me, I told them I was paying to fix this problem which was probably the volume button recentralization. They gave me a service sheet and said they would contact me to see if this problem could be resolved. I left and 20 minutes later they called me to tell me that the product has no problem, that it works at normal parameters and that the minus volume key is normal to do so. It's true that before I went to them and got rid of them, I only used the start button, otherwise I gave the other commands from the phone and I probably forgot this aspect. It's good that I went to them and checked that they didn't have anything else. Service department ok and prompt. Call center ok. I gave it 3 stars because I didn't like the place. It was a construction site. Probably they changed their location and until it takes longer, let's not forget that we are still in the middle of a pandemic, I say that I noticed the department where the headphones were exposed for the test, you didn't have access anymore. All the best. (Original) Am avut treabă pe departamentul de service. Am dus niste căști tip DJ sennhaiser la service. Mai erau în garanție, dar am avut un mic accident cu ele și le-am scăpat pe jos. In zona butoanelor se vedea că produsul a fost scăpat pe jos. Am avut impresia că tasta de volum minus nu mai funcționează corespunzător că nu se mai apasă ca tasta de volum plus. Butonul de volum plus se simte la deget când îl apas și ia comanda, iar cel de minus ia comanda dar parca apasă că pe touch.Le-am spus de incident și că de asta nu am certificatul de garanție cu mine sau actul de achiziție. M-au înțeles, le-am spus că plătesc că sa rezolv această problema care probabil era de recentralizare buton volum. Mi-au făcut o fisa service și au zis că o să mă contacteze sa vedem daca se poate rezolva această problema. Am plecat și 20 min mai târziu mi-au dat telefon să-mi zică că produsul nu are nici un fel de problema, că funcționează la parametri normali și că tasta de volum minus este normal să facă așa. E adevărat că până să mă duc la ei și să le scap, eu foloseam doar butonul de pornire, in rest celalalte comenzi le dădeam din telefon și probabil am uitat acest aspect. E bine că m-am dus la ei că le-a și verificat sa nu mai aibă și altceva. Departamentul de service ok și prompt. Call center ok. Am dat 3 stele că locul nu mi-a plăcut. Era șantier. Probabil și-au schimbat locația și până când amenajează mai durează și să nu uităm că încă suntem în plină pandemie zic asta că am observat departamentul unde erau căștile expuse pentru proba nu mai aveai acces. Toate cele bune.

(Translated by Google) Very satisfied with the AVstore service. I placed several orders, everything went as it should. Congratulations to the team. (Original) Foarte multumit de serviicle AVstore. Am plasat mai multe comenzi, totul a decurs asa cum trebuie. Felicitari echipei.

(Translated by Google) Very good services, parcel check and free shipping. Congratulations! The product arrived very quickly in very good condition! (Original) Servicii foarte bune, verificare colet și transport gratuit. Felicitări! Produsul a sosit foarte repede în condiții foarte bune!

(Translated by Google) The first experience with this store was perfect. Fast delivery, sealed product, according to the description. recommend (Original) La prima experienta cu acest magazin a fost perfect. Livrare rapida, produs sigilat, corespunzator descrierii. Recomand

(Translated by Google) An excellent store with quality products. Professional and prompt team. I recommend with confidence. (Original) Un magazin excelent cu produse de calitate. Echipa profesionista si prompta. Recomand cu incredere.

Excellent service, good quality items !

I needed a pair of high quality headphones. I was not sure what I wanted, just had a rough idea and was looking towards Sennheiser Momentum 3 (wireless, over ear with ANC). The guys from AV Store quickly understood and helped me decide on a much better option for less!!! So I took home a pair of Audio-Technica ATH-MSR7b powered by a Fiio Q3 amp. Man, what an awesome listening experience! Thank you guys.

Fast response, good prices, good product availability

I came to the AV-STORE place by mistake, ordered an OLED TV and paid in one day and received the device the next day immediately. Everything exactly as promised.

Super professional from the entrance until the exit. Guaranteed that you will walk out buying exactly what you’ve wished for or even better. All staff is prepared to answer all your questions and give you recommendations. Super happy with the entire experience.

I recently visited this store to pick up an online order. I only had a short time to browse the store, but I was immediately impressed by the design and materials used. I also noticed that the products were well-organized and easy to find. I'm eager to return soon and take my time putting those products to the test.

They reimbursed me for a promotion that I did not apply before the order, so the products became more affordable. Overall been really pleased with this store for multiple online orders, really think they are the best in the country, when it comes to high end audio gear.

I already buy a lot of products from the store. Excellent service and professionalism! I recommend!