1/5 Carmen O. 3 years ago on Google
(Translated
by
Google)
My
boy
made
a
reservation
at
the
pool,
and
was
going
to
meet
a
friend
there.
Arriving
at
the
reception,
he
was
not
allowed
to
enter
because
he
had
made
a
mistake,
making
a
reservation
at
the
indoor
pool,
not
the
outdoor
one,
where
he
had
the
meeting.
Not
only
was
he
not
allowed
to
transfer
the
reservation
from
one
pool
to
another,
although
there
were
still
places
available,
but
once
he
decided
to
leave,
he
was
not
given
his
money
back.
You
earned
50
lei
undeserved
today,
but
I
will
certainly
not
use
your
services
and
I
do
not
recommend
to
anyone
a
place
where
the
customer
service
policy
is
absurd
and
takes
advantage
of
customer
inattention,
instead
of
supporting
them.
(Original)
Baiatul
meu
si-a
facut
o
rezervare
la
piscina,
urmand
sa
se
intalneasca
cu
un
prieten
acolo.
Ajungand
la
receptie,
nu
i
s-a
dat
voie
sa
intre
pentru
ca
isi
facuse,
in
mod
gresit,
rezervarea
la
piscina
interioara,
nu
cea
exterioara,
unde
avea
intalnirea.
Nu
doar
ca
nu
i
s-a
permis
sa
transfere
rezervarea
de
la
o
piscina
la
cealalta,
cu
toate
ca
mai
erau
locuri
disponibile,
dar
odata
ce
el
s-a
decis
sa
plece,
nici
nu
i
s-au
dat
banii
inapoi.
Ati
castigat
50
lei
nemeritati
azi,
dar
cu
siguranta
nu
voi
folosi
serviciile
dumneavoastra
si
nu
recomand
nimanui
un
loc
in
care
politica
de
servicii
cu
clientii
este
absurda
si
profita
de
neatentia
clientilor,
in
loc
sa
ii
sprijine.