(Translated by Google) CHILDREN AGREES IN NORIEL !!! Thanks Noriel for courtesy to the children who visit your stores !!! Today, April 7, 2019, my 11-year-old son, by the time he was 12, and two more friends went to the Noriel Mega Mall and went to try some toys that were exposed to this. The shopkeeper's guard, employed by a no-name company in sector 5 who is (dynamic general security), was shown to be disturbed by the fact that 3 children have the nerve to go in and test those toys !!! He came and scammed him directly with a "come down the valley here" and if my son had the courage to ask why, he was LOVED over CEAFA and rushed with a "march from here". I found my child crying in the hall of the mall, and when I went to ask him to explain to the individual, I was also attacked by the employees of the store that held his defense, although he admitted to the representatives of the mall guard and the police as a LOVIT !!! We apologize for disturbing your exhibits and for trusting to leave the children in a toy store that I thought safe ... #Noriel #CopiesGreat #NumaiInRomania (Original) COPII AGRESAȚI IN NORIEL!!! Mulțumim Noriel pentru amabilitatea fata de copiii care va vizitează magazinele!!! Astazi 07.04.2019 fiul meu în vârstă de 11 ani, pana mâine când împlinește 12, cu încă 2 prieteni au mers în Noriel Mega Mall și au intraznit sa încerce câteva jucării care erau expuse în acest sens. Paznicul magazinului, angajat al unei firme no name din sectorul 5 care este (dinamic general security), s-a arătat foare deranjat de faptul ca 3 copii au tupeu sa intre și sa testeze acele jucării!!! A venit și i-a apostrofat direct cu un "Hai valea de aici" și, dacă fiul meu a avut curaj sa îl întrebe de ce, a fost LOVIT PESTE CEAFA și repezit cu un "marș de aici". Mi-am găsit copilul plângând pe holul mall-ului și când am mers sa ii cer explicații individului am fost agresat la rândul meu de angajații magazinului care ii țineau apărarea, cu toate ca a recunoscut de fata cu reprezentanții pazei de la Mall și ai politiei ca a LOVIT!!! Ne cerem scuze ca v-am deranjat exponatele și ca am avut încredere sa lasam copiii într-un magazin de jucării pe care l-am crezut safe... #Noriel #CopiiAgresati #NumaiInRomania

Big store, filled with basically everything you'd need for kids. However prices are quite high. I usually prefer to get things from here only when I don't have time to go somewhere else or to wait for the online order delivery.

Ok

Nice

THE CUSTOMER DOESN'T MATTER FOR THIS STORE 1. I purchased a lego in November from Mega Mall, after a few days I wanted to return it (unopened) to Park Lake - YOU CANNOT RETURN THE PRODUCTS, only exchange them, and be careful with JAPCA ROMANEASCA, exchange the product for something AT THE SAME PRICE OR MORE EXPENSIVE - YOU MUST REPLACE THEM WITH A PRODUCT FROM THE STORE 2. In the store they didn't have any product that I liked for return. The solution? Take the lego and go to another mall, Mega Mall this time. GUESS WHAT? HERE THEY DID NOT HAVE ANY LEGO PRODUCTS TO CHOOSE FROM - I talk to the employee at the cashier in the hope that I will find a better man than the ones in Park Lake, the lady tells me that she will give me a gift card of 200 RON to exchange for the Lego game (170 RON), I give the difference and I receive the card, you do you think everything is easy from here??? Nooooo - in a month I decide to use the gift card online, IT DOES NOT GO ONLINE BUT ONLY PHYSICALLY IN THE STORE 3. I call the call center and tell them that I want products X and Y in the X mall, after 3 calls in which I had to explain, beg, get angry, they said that they are sending the products to the X mall. By the way, you would say that you can reserve products in any mall, but no, most of the products have a piece in a shopping center forgotten by the world and you cannot ask for it in another store 4. I arrive today (a month and a half away) in the X mall to pick up the products. WELL ALTEEE SURPRISE MARCA NORIEL - the products were not placed on the house, take and wait - the products were 230 ron, the difference can only be paid in cash, you cannot with the card - and unfortunately the cashier didn't give me a tax receipt because the products were only placed on the house on Monday, that is, I gave some money on words CONCLUSION: * FOR NORIEL MANAGERS: We are in 2024, you stayed in 2001, I hope you have the same experience at all the stores you will ever want to return something to. I am sure that you are melancholic after the communist period and you want to recreate this atmosphere in the customer experience * FOR CUSTOMERS: Run away, if you know you have a child who changes his mind easily, don't bother with this store

Ehhh, selection is good but prices are high even when on sale.

Ok

Good product variety but I had to wait 20 minutes to talk to a consultant, there were only 2 employees

Ok store, people are kind but look bored. Decent prices and lots to choose from.

Ok

(Translated by Google) De Noriel I am very disappointed !!! I was given to buy an electric car for the child on his birthday. They said they only had the one exposed for 2 months there and he had no battery. Finally I took it because I was very excited and the little one. I took it home, put it in charge for more than 12 hours and when I got home from work. I got out of the load and hardly knew if it was going, just before, left and right were no longer going. Needless to say, the remote control of the car had the batteries already consumed. And they gave it to me like that. I was a mother with the baby and three salesmen who were around us and were not happy to help us by car even to the door of the store. I took her back more broken It was very fragile. So take care with Noriel Mega mall. There are some miserable employees, especially the boys. No luck that they got it back. They knew it was in trouble from the beginning. But they didn't say anything. (Original) De Noriel sunt foarte dezamăgită!!!Am fost da cumpăr o mașinuță electrica pentru copil,de ziua lui. Au zis că nu o mai au decât pe cea care era expusa de 2luni acolo și că nu mai are baterie. In fine am luat-o pentru că eram foarte entuziasmați și eu și cel mic. Am dus-o acasă,am puso la incarcat mai bine de 12 ore și când am ajuns acasă de la serviciu. Am scos de la încărcat și abea daca mergea,doar înainte,stânga și dreapta nu mai mergeau. Sa nu mai spun că telecomanda de la mașinuță avea bateriile deja consumate. Si mi-au dat-o așa.Eram eu o mama cu copilul și trei vânzători care se învârteau pe lângă noi și nu au catadicsit sa ne ajute cu mașinuță nici până la ușă magazinului. Am dus-o înapoi mai mult ruptă Era și foarte fragila. Deci aveți grijă cu Noriel Mega mall.Are niste angajați mizerabili,in special băieții.Noroc că au primit-o înapoi.Stiau că este cu probleme de la început.Dar nu au spus nimic.

(Translated by Google) Unfortunately, I didn't find much. No store offers product pickup from the store for products on the site. It's a shame because the delivery takes a long time in Bucharest, the peak. Answer: the karaoke set is delivered in 5 days, the product is not available in the store, but only online. Please do not give answers just to be one. (Original) Din pacate nu am gasit mare lucru. Niciun magazin nu ofera ridicare produs din magazin in cazul produselor de pe site. Este pacat pentru ca livrarea dureaza destul de mult in Bucuresti, culmea. Raspuns: la set karaoke livrarea in buc se face in 5 zile, produsul nu este disponibil in magazin, ci doar on line. Va rog nu oferiti raspunsuri doar ca sa fie unul.

(Translated by Google) The store looks full, but many toys are missing from the Noriel website Disappointing (Original) Magazinul pare plin dar lipsesc foarte multe jucarii prezentate pe site-ul Noriel Dezamagitor

(Translated by Google) For 10 years, Santa has been taking toys from this store. For 10 years, I've been buying toys for our children's birthdays. Once, I needed them, 2 days ago, when I tried to exchange a doll taken by Mosu ’with another from the same collection, because my daughter already had it. I went to the store with my daughter, I explained that I no longer have the invoice, that she is with the accountant, I asked them to check that they have the invoice from that date, I promised to send them proof of the invoice after the holidays when the accountant returns from CO. could not! I left, on the way, my 7-year-old daughter started to cry, so I went back to the store and bought a new doll. Another 230 RON! It seems to me bad will, "it breaks with us", insensibility, or as they say! Believe me, I was so bothered by the convenience of those employees and their total refusal to check the invoice in the database, that I can only wish them "Happy Birthday" without me, from now on! Bogdan (Original) De 10 ani, Mosu’ ia jucării din acest magazin. De 10 ani, cumpăr jucării pentru aniversările copiilor la care mergem. O singură dată, am avut nevoie de ei, acum 2 zile, când am încercat să schimb o păpușă luată de Mosu’, cu alta, din aceeași colecție, pt că fata mea o avea deja. Am fost cu fata mea in magazin, am explicat ca nu mai am factura, că e la contabilă, am rugat sa verifice ei ca au factura din data respectivă, am promis că le trimit dovada facturii după sărbători când se întoarce contabila din CO, nimic nu s-a putut! Am plecat, pe drum, fata mea de 7 ani a început sa plângă, așa ca m-am întors in magazin și am cumpărat o păpușă noua .Alți 230 RON! Mi se pare rea voință, “ni se rupe de tine”, nesimțire, sau cum s-o zice! Credeți-ma ca m-a deranjat atât de tare comoditatea acelor angajați și refuzul lor total de a verifica factura in baza de date, încât nu-mi rămâne decât sa le urez “La mulți ani” fără mine, de acum înainte! Bogdan

(Translated by Google) Beautiful things. (Original) Lucruri frumoase.

(Translated by Google) Various toys for all ages. Extremely friendly staff. (Original) Jucării variate pentru toate vărstele. Personal extrem de amabil.

(Translated by Google) Extraordinary employees. Very helpful, they helped me overcome a difficult situation in which I could not find a specific product. Thank you! I am sorry I do not know the name of the lady who helped me and the gentleman from the cash register. Happy holidays to you! Thanks to them I have them, and my girlfriend 🙂 (Original) Angajati extraordinari. Foarte serviabili, m-au ajutat sa depasesc o situație grea in care nu gaseam un anumit produs. Va multumesc! Imi pare rau ca nu le stiu numele doamnei care m-a ajutat si domnului de la casa de marcat. Sărbători fericite și voua! Datorita lor le am si eu, si princhindica mea 🙂

(Translated by Google) Location for children of all ages (Original) Locatie pentru copiii de toate vârstele

(Translated by Google) I found quality products at half price. I was fff satisfied (Original) Am gasit produse de calitate la jumatate de pret.Am fost fff multumita

For the Noriel store in Mega Mall, the employees are rude, uninformed, respect for customers and children is totally absent, more than that, if you want to buy a bicycle for a child, you are not allowed to try to know exactly if the respective product is suitable for child. They are irritated if you ask for any kind of information. Very ugly. I will avoid this store because of the employees! One star for the products..otherwise.......