Ok

I close at will. They closed at 20:40, and the displayed schedule is until 21:00

Hello employees leaves much to be desired, I am a new subscriber to Orange but I am very sorry.

Good

what reviews to write when an operator makes some enormous mistakes, for example I come to hand over the equipment that I had and these operators omit to operate in their wonderful computers, and that's why I get a lot of messages that I don't have Handing over this equipment is proof of INCOMPETENCE FROM THE ORANGE SHOP TITAN AGENCY.

Is the place where I pay the bill for Orange. The staff are kind and professional.

(Translated by Google) I went to this store to buy a mobile phone at a free price (no subscription). The phone I chose had a display price and a purchase price in the system. The employees' explanation was the difference in the phone's year of manufacture. I'm not denying it, but it's disturbing. I recommend that the correct price be displayed, especially since the old price product is out of stock. (Original) Am fost în acest magazin să achiziționeze un telefon mobil la preț liber (fără abonament). Telefonul pe care l-am ales avea un preț afișat la vitrină și un altul de achiziție în sistem. Explicația angajaților a fost diferența de an de fabricație al telefonului. Nu neg, dar este deranjant. Recomand să fie afișat prețul corect, mai ales că nu mai este stoc pentru produsul cu preț vechi.

Unfortunately the customer service guys are totally useless. In recent years, every time they put me in the fog and gave me only ambiguous answers: 1. 4 years ago I went to discuss a subscription and purchase of a Galaxy S10. I was explaining to them that I don't want TV and internet, the boy was trying to shove them down my throat. I asked him about the price, he drew for me on a piece of paper, it went from 10 eur to 15 eur to 25 eur, even though I explained to him that I didn't want anything more than the previous subscription and the telephone rate. 2. This year I decided to get my phone separately from them. I went to ask him how to switch to 5G - yes, sir, you use the same SIM, if you want a 5G subscription, you pay 6 more euros - obviously he didn't tell me anything that there is a subscription with 1 euro more than the one on which I had and I have 5G, but with a lower internet limit. I went online, I modified it. 5G doesn't work, I go to them today, I tell them that I suspect it's from the sim - yes, we need the holder to change the sim, it doesn't matter that you're her son, that you can call her, it has to be physical. Nothing else. Luckily my mum got on the virtual assistant and managed to talk to a capable operator who helped us with a few resets and now it's working... which apparently the gentleman at the branch couldn't try - my mistake that I went to him with a supposed solution, and he didn't have to think of any more. 3. I was away in Israel this year as well. I went to them before leaving to activate specific roaming. They told me that they can't do it in the branch, but only on the website (??????), and they didn't specify anything about the fact that Palestine, even if it is theoretically not a recognized state, has other services AND AI NEED ANOTHER ROAMING PT EI - different package. I obviously came back after the holiday with an additional cost of 50 euros, as apparently this is the logical limit of additional costs. I accepted my mistake and I wanted to change the additional cost limit to 10eur, so that I don't have any more unpleasant events - It can't be done from us... it has to be done by the central office.... On the site …. I consider that compared to 7 years ago, when I met a really professional gentleman when I made a subscription, now there are only a handful of non-professionals, who only know how to collect bills and screw you for something extra on the subscription, which confuses you more than it helps you.

(Translated by Google) Very well, I finally found someone who knows what he is doing, from where to where Orange is and where Telecom is. Mixed things that are wanted today. (Original) Foarte bine, am găsit în sfârșit pe cineva care știe ce face , de unde până unde este Orange și unde este Telecom. Lucruri amestecate ce se dorește înziua de azi.

Very good services. Kind workers.

(Translated by Google) A TOTAL disappointment !! I went to ask for support to change the sim from an older phone to a new one. The Orange employee's answer was "we don't deal with such a thing and in addition, due to the pandemic, we are forbidden to touch your phone". I asked where I could go to solve the problem. Answer "I don't know, maybe at a service". I have been an Orange subscriber since the company existed. (Original) O dezamagire TOTALA !! Am fost sa cer sprijin pentru o schimba sim-ul de la un telefon mai vechi la unul nou. Raspunsul angajatei Orange a fost " noi nu ne ocupam cu asa ceva si in plus, din cauza pandemiei, ne e interzis sa punem mana pe telefonul dvs." Am intrebat unde pot sa merg pt a rezolva problema. Raspuns " nu stiu, poate la un service ". Sunt abonata Orange de cand exista firma.

(Translated by Google) Because of the employees at Orange Auchan Titan I made two trips in vain in 2021, I find the incompetence of these employees absolutely incredible, I wanted to leave the phone for service and I was told that without a charger you can't because of the plug problem, this thing doesn't work. I've heard it before, I go home for the charger when I hand it over I find out that I don't receive a phone in exchange, meaning I run out of phone even though I pay a subscription and installments to the device so I can't be called in case my phone enters service. Folks, we're in 2021! Awakening! What world do you live in? (Original) Din cauza angajatilor de la Orange Auchan Titan am facut doua drumuri degeaba in 2021 mi se pare absolut incredibila incompetenta acestor angajati, am vrut sa las telefonul pentru service si mi s-a spus ca fara incarcator nu se poate datorita problemei la mufa, chestia asta n-am mai auzit-o, ma duc pana acasa dupa incarcator cand dau sa-l predau aflu ca nu primesc telefon la schimb, adica raman fara telefon desi platesc abonament si rate la dispozitiv ca sa nu pot fi sunat in caz ca imi intra telefonul in service. Oameni buni, suntem in 2021! Trezirea! Pe ce lume traiti?

Best of

Ok

Ok

The shop is nice, but has high prices.

ok