Poor customer service. I called in, snd front desk picked-up the phone and tried to hang up, but unfortunately for the customer service associate, she didn't hang up the phone. I could hear her talking to a male person and cracking jokes. What is this service? State or Private? Someone must get fired!!

(Translated by Google) The biggest and first concern in this recovery clinic, related to recovery, is the collection of MONEY. It doesn't matter if the patient manages to finish all the sessions. Because the money is not returned for any reason... you can crack, tb first pay to Hipocrat recuperars, the money in advance. Certainly, it is not the express wish of the employees at the reception, surely this is what they are asked to do, to insist on paying the fees in advance. I paid 400 RON in advance out of 540+540=1080 RON and I am told that 400 RON does not cover a single day of therapy. How come this?!! They want all the money from the first day! Really!!! Let's also say that after paying 400 in advance, I make appointments in 1 month!!! What more can I say!?? And about the parking lot, as someone wrote below, it exists, guarded by a porter lacking respect and empathy, who pretends not to see or hear and who guards the parking lot so that no one enters and I think he also guards the strategically placed flower pots to occupy/block the parking lot! Why are there so many appointments for recovery procedures in the morning? Last week I had it at 12 - 12.30 and everything went well. According to the schedule, no waiting time. Today I had 10.30. At 10.30 I went to the gym. From 10.55 to 11.20 we waited in the hall....to go to physio.... What is the meaning of the appointment at 10.30????? (Original) Cea mai mare si prima grija in aceasta clinica de recuperare, legat de recuperare, este incasarea BANILOR. Nu intereseaza daca pacientul va reusi sa duca pana la capat toate sedintele. Caci nu se returneaza banii sub niciun motiv...poti sa crapi, tb intai sa platesti la Hipocrat recuperars, banii in avans. Cu siguranta, nu este dorinta expresa a angajatiilor de la receptie, cu siguranta asta li se cere sa faca, sa insiste cu plata pa hetelor in avans. Am platit 400 ron avans din 540+540=1080ron si mi se spune ca 400 de ron nu acopera nici o zi de terapie. Cum o veni asta?!! Vor banii toti din prima zi! Pe bune!!! Sa mai spunem ca dupa ce am platit 400 avans, imi fac programere peste 1luna!!! Ce pot sa mai zic!?? Iar despre parcare, ca scria cineva mai jos, ea exista, pazita de un portar lipsit de respect si empatie, care se face ca nu vede si nu aude si care pazeste parcarea sa nu intre careva si cred cq pazeste si ghivecele cu flori puse strategic sa ocupe/ blocheze parcarea! De ce se fac atatea programari ptr procedurile de recuperare, dimineata? Saptamana trecuta am avut la or a12 - 12.30 si totul a mers f bine. Conform programarii, fara timp de asteptare. Azi am avut de 10.30. La 10.30 am intrat la kineto. De la 10.55 la 11.20 am asteptat pe hol....sa intram la fizio.... Care este sensul programarii la 10.30?????

(Translated by Google) I go with the little boy to hydro kineto therapy there. She's doing with a pretty and nice young lady called Ana Maria. After the first meeting, I saw the difference although my child has autism and does not cooperate. I did not expect good results so fast. I honestly tell you that because of autism, we have been refused by Mrs. Victor Gomoiu at the Children's Hospital since the recovery. Here Dr Grosu from the recovery accepted the case and sent us to the hydro. Everyone has been beautifully and respectfully with us since our reigning gentlemen, dr. Who has checked our attention for us, Dr. Dr. Grosu from the recovery who has consulted him from the head to his feet and spoke with calm, patience and understanding. And let's not forget about our cute therapist Ana Maria. These people honor the doctors and the therapists! Congratulations to the leadership for how they chose the staff !! Thank you for being there! Also in the locker room and at the showers or at the pool are super conditions and super hygiene (Original) Merg cu băiețelul la hidro kineto terapie acolo. Face cu o domnișoară tare drăguță și amabila pe care o cheamă Ana Maria. După prima ședință s a văzut diferența deși copilul meu are autism și nu prea coopereaza. Nu ma așteptam să fie rezultate bune atât de repede. Sincer va spun ca din cauza autismului, la spitalul de copii dr Victor Gomoiu am fost refuzați de D-ra de la recuperare. Aici dr Grosu de la recuperare a acceptat cazul si ne a trimis la hidro. Toată lumea s a purtat frumos și cu respect cu noi începând cu domnișoarele de la recepție, dr care ne a făcut controlul pentru aviz, dr dr Grosu de la recuperare care l a consultat din cap pana în picioare și i a vorbit cu calm, răbdare și înțelegere. Și sa nu uitam de drăguța noastră terapeuta, Ana Maria.Acesti oameni fac cinste medicilor și terapeutilor! Felicitări conducerii pt felul cum a ales personalul!! Va mulțumesc ca existați!De asemenea atât în vestiar cât și la dușuri sau la bazin sunt super condiții și super igiena

(Translated by Google) The newest and most modern recovery hospital for tetraplegia, hemiplegia, peripheral nerve damage, amyotrophic lateral sclerosis, muscle atrophy, but also any other neuromuscular pathologies in which gait is lost. With the super high-performance gait rehabilitation device, capable of simulating both climbing and descending stairs, remarkable results have been seen. In addition to these, there is also hydro-physiotherapy in simple medical pools or with a ramp for strollers, the wave pool equipped with an elevator for diving patients with locomotor deficiency, but also in the medical pool for children. (Original) Cel mai nou si ultra modern spital in materie de recuperare pentru tetraplegii, hemiplegii, leziuni ale nervilor periferici, scleroza laterala amiotrofica, atrofii musculare, dar si orice alte patologii neuromusculare in care mersul este pierdut. Cu super performantul aparat de reabilitare a mersului, capabil sa simuleze atât urcatul cat si coborâtul scărilor, s-au văzut rezultate remarcabile. Pe lângă acestea se mai face si hidro kinetoterapie in piscine medicale simple sau cu rampa pentru cărucioare, piscina cu valuri dotata cu lift pentru scufundarea pacienților cu deficit locomotor, dar si in piscina medicala pentru copii.

Nu se respecta programarile și angajati foarte aroganti ,mai ales doamna de la etajul 1 cu par roșcat și invarsta! Jigneste pacientii Zicand ca 'facem ca la Obor' dar dânsa nu arata putin de empatie sau rusine ca ne tine atat de mult .Mama mea a avut programare la ora 3 pt Ortopedie și s a făcut ora 4! Se comporta cu pacientii de parca e la arest! Foarte neplacut.

Unable to contact the secretariat at this location! Doctors who do NOT respect the medical legislation in force - regulated by the framework contract 2023. (Because they do NOT know it)

I went to do a pulmonary investigation, respectively radiography.. I was scheduled for 11 o'clock and with a delay of 2 wonderful hours I was picked up! The lady from the radiography very polite, and hats off to the performance! The location is clean, the staff is great. Staff I give 5 stars being very satisfied!

(Translated by Google) Miserable services. Mournful physiotherapists. The worst experience I have had for 11 years since I attended recovery clinics. With no respect for the patients, I had to have a child diagnosed with spastic tetraparesis to wait, telling us that we hadn't scheduled the previous day, despite the fact that I had told them 3 times that we would come the next day. The Geo robot is very weak compared to the Lokomat, or rather the person working with the device does not know how to use it. He does not know how to position the child and he does not know how to kneel. Later, I was traveling all day from Bucharest to Târgoviște to get my money back. Regarding the doctors, another bad opinion, Dr. Banu, the doctor who consulted the extremely superficial girl. The staff at the front desk is a real disaster. I was forced to award a star so I could publish the review, no star fits the so-called hospital. (Original) Servicii mizerabile. Kinetoterapeutii jalnici. Cea mai proasta experienta pe care am avut de 11 ani, de când frecventez clinici de recuperare. Niciun respect fata de pacienți, am fost nevoita sa țin un copil diagnosticat cu tetrapareza spastica sa astepte, spunându-ne ca nu ne-am programat în ziua precedenta, în ciuda faptului ca le spusesem de 3 ori ca vom veni a doua zi. Robotul Geo este foarte slab în comparație cu Lokomatul, sau mai degrabă persoana care lucrează cu aparatul nu știe să-l folosească. Nu știe sa poziționeze copilul și nu știesa ortezeze genunchii. Ulterior m-au plimbat o zi întreaga din București la Târgoviște sa pot primi banii înapoi. Legat de medici, o alta părere proasta, doamna dr. Banu, medicul care a consultat fetita extrem de superficiala. Personalul de la recepție un adevărat dezastru. Am fost nevoita sa acord o stea ca să pot publica recenzia, nicio stea se potrivește așa-numitului spital.

(Translated by Google) Very good and friendly staff. And very nice ladies and ladies assistants. Uff. I really recovered. Aaa and super massage. I also sent the wife to physiotherapy and she was pleased. (Original) Foarte bun si amabil personalul. Si foarte dragute domnisoarele si doamnele asistente. Uff. Chiar m-am recuperat. Aaa si super masajul. Am trimis si sotia la fizioterapie si a fost multumita.

(Translated by Google) There is no parking. I don't know how they got the hospital approvals. The smell inside is similar to the old people's centers. The girls at the reception are sour Schedules are not followed If you can continue (Original) Nu exista parcare. Nu stiu cum au luat aprobarile pt spital. Mirosul din interior este asemanator din centrele de batrani. Fetele de la receptie sunt acre Nu se respecta programarile Si pot continua 🤪🤡🤡

(Translated by Google) To get an appointment at Hippocrates, you have to go under the caudal forks. I called 10 numbers and they sent me from one to the other. I don't understand the role of that plant. I called the first office, they told me I didn't make an appointment, to call the exchange. The control panel does nothing but give me a phone number where CT can be performed. I call there and tell myself to call elsewhere that I'm not doing CT. Elsewhere they have no contrast. And so on ... Until it was taken away from me 🙅 Honestly, I wasted two hours trying to get an appointment, without success. It would seem normal to me when I call the exchange to be told if there is availability for the chosen day at one of the offices and to schedule me, not to pass me from one to another. Especially since the respective service was paid, around 1000 lei. Very poorly organized. (Original) Să obții o programare la Hipocrat, trebuie sa treci pe sub furcile caudine. Am sunat la 10 numere si m-au trimis de la unii la alții. Nu înțeleg rolul acelei centrale. Am sunat la primul sediu, mi-au spus ca nu fac programare, sa sun in centrala. Centrala nu face altceva decât sa imi dea un nr de telefon unde se poate efectua CT. Sun acolo si imi spun sa sun in alta parte că nu fac CT. In altă parte nu au substanță de contrast. Si tot asa... Până mi s-a luat 🙅 Sincer, am pierdut doua ore incercand sa obțin o programare, fără succes. Mi s-ar părea normal ca atunci când sun la centrala sa mi se spună dacă exista disponibilitate pentru ziua aleasa la vreunul dintre sedii si sa ma programeze, nu sa ma paseze de la unul la altul. Mai ales ca serviciul respectiv era cu plată, in jur de 1000 de lei. Foarte prost organizat.

Bună ziua! Am avut o experienta mai puțin plăcută cu fetele de fizioterapie, dumnealor lucrând o săptămână tura de dimineața și următoarea tura după amiază, erau foarte nepoliticoase, fără sa respecte programările și pacienții, timpul de așteptare prea mare pana sa poți intra să faci procedurile. Mi-as dori tare mult ca aceste lucruri sa se poată remedia în condițiile în care aceste servicii sunt plătite de noi pacienții.

E valabil pt toate sediile lor: Dezamagitor, procedurile de fizioterapie se fac la jumatate din timpul necesar/prescris de medic, pentru ca "nu au personal". Deci, platesti la jumate (decontare CAS), primesti la jumate. Nu recomand, mai bine va dati banii in alta parte, decat sa faci proceduri care sa nu aiba efect.

(Translated by Google) Professionals. From the call center to the radiology assistant. I was impressed by the behavior and attitude of the staff. Respect and thanks a lot. (Original) Profesionisti. De la call center pana la asistentul de la radiologie. M-a impresionat comportamentul si atitudinea personalului. Respect si multumesc mult.

Non-seriousness, wasted time, inability to manage appointments. Scheduled on 24.10.2023 for the date of 17.11.2023 in the afternoon, I receive a phone call that for DEXA they only work in the morning, I am rescheduled for 20.11.2023, today I receive a phone call that there are no more funds and if I want in December on the 11 And here we are, waiting for two months, still unsure of the seriousness of the appointment. I come back: in December I was called that there were no more funds and if I want in January... I insist on specifying that all the appointments were made by them, not imposed, and yet every time I was informed that there were no more funds at the due date....I think I also need an appointment at a nerve therapy office..

(Translated by Google) They have good medical services (Original) Au servicii medicale bune

(Translated by Google) Unpleasant experience! What can I say, there are two lymphatic drainage sessions left, I was told I can come anytime. I present myself and after 40 minutes of waiting, nothing, they tell me if I can wait a little longer. Probably ANOTHER 40 minutes they seemed bored asleep, I'm sorry for bothering and because they had to go up two floors to put me on a machine from which I came out alone. What would be the problem, I'm leaving home once more to cross the obstacles at the passage that rises in Colentina and I'm also bothering the staff who was today November 28 in the morning, sorry (Original) Experiența neplăcută! Ce sa spun, au mai rămas doua ședințe de drenaj limfatic, mi s-a spus ca pot veni oricând. Ma prezint și după 40 de așteptare, nimic, mi se comunica dacă mai pot aștepta un pic. Probabil ALTE 40 de minute păreau plictisite adormite îmi pare rău că am deranjat și pentru ca trebuiau sa urce doua etaje sa ma pună la un aparat de unde ieșeam singură. Pentru care ar fi problema mai plec odată de acasă sa trec de obstacolele de la pasajul care se ridica în Colentina și mai deranjez și personalul care a fost azi 28 noiembrie de dimineață scuze

(Translated by Google) It's a joke, I've been waiting for physiotherapy for a year and a half, I was supposed to be called in January, I called, they said they'd call me back in 5 minutes, they didn't come back until I found out that I wasn't registered on the waiting list for physiotherapy (free) then I went to the doctor again in May to give me another referral also for physiotherapy and this time also for physiotherapy, I was also told that I would be called in August that until then no there are funds, no one called me either, I called and they said they would come back in 5 minutes to look at the base date and I was not contacted again. I can't wait another half a year, I have 3 herniated discs, a broken vertebra and scoliosis, it's almost 2 years since I had to do physiotherapy. (Original) Bătaie de joc, de 1 an jumate aștept să fac fizioterapie, trebuia să fiu sunată în ianuarie, am sunat eu, mi-au zis că revin cu un telefon peste 5 min, nu au revenit ca după să aflu că nu am fost înregistrată pe lista de așteptare pentru fizioterapie (gratuit) apoi iar am mers la doamna doctor prin mai să îmi dea din nou altă trimitere tot pentru fizioterapie și de data asta și pentru kinetoterapie, la fel mi s-a zis că voi fi sunată în august că până atunci nu sunt fonduri, la fel nu m-a sunat nimeni, am sunat eu și au zis că revin peste 5 min să se uite în data de baze și nu am mai fost contactată. Nu mai pot să aștept încă jumătate de an, am 3 hernii de disc, o vertebră ruptă și scolioză, se fac aproape 2 ani de când trebuia să fac fizioterapie.

Eu am fost la Hipocrat Fantanica, la medicina interna, la dna doctor Neacsu Otilia, f drăguță , amabila si chiar si a dat tot interesul ( mi a dat trimiteri pt multe investigatii , inclusiv ct ). S au respectat programările cât am stat eu acolo și într adevăr era o dna roșcată la etajul 1, dar a fost amabila cu toată lumea. Recomand !!!

(Translated by Google) Dr. Grosu a physician lacking in empathy. The rest is good. You feel stigmatized. Instead of supporting you in the recovery process, it shows you the situation in which you are or you have come to that ... taking care to be treated with contempt and the people you send. I felt awful .... (Original) Dr. Grosu un medic lipsit de empatie. In rest.. e bine. Te simti stigmatizat. In loc sa te sustina in procesul de recuperare iti prezinta situatia in care esti sau ai ajuns in asa fel ...avand grija sa fii tratat cu dispret si de persoanele la care te trimite. M am simtit ingrozitor ....

(Translated by Google) Almost the best equipment in the field of recovery! (Original) Aproape cele mai bune dotari in domeniul recuperarii!

(Translated by Google) I don't know what it's like to recover from them because I didn't manage to get past the ladies who answer the phone ... I call the number on the site, it makes me call a number that doesn't exist ... then I come back (5 times) and he answers me, he keeps me for a few seconds without you and then he closes :)))) it seems like a joke but it's real the dismissals brother to know how I am. (Original) Nu stiu cum e recuperarea la ei ca nu am reusit sa trec de doamnele care raspund la telefon...sun la nr de pe site ma pune sa sun la un nr care nu exista...apoi revin(de vrei 5 ori) si imi raspunde ma tine cateva secunde fara sa vb si apoi inchide :)))) pare o gluma dar este real concediatile frate ca strica clinica eu acum ma indrept spre alta clinica ca nu se poate chiar asa pai daca receptionistele sunt asa restul nici nu vreau sa stiu cum sunt.

(Translated by Google) The ladies at the reception leave much to be desired. I went to pick up 2 x-rays on Saturday, when the clinic was empty and besides being treated as if I was bothering, the second x-ray was missing from the envelope, although I specifically asked if they were both there and I was insured bathtub. So I presented myself at the medical examination (at another clinic), with a lack of radiography ... The teaching of the mind to keep my word ... When I called to ask about the x-ray, so as not to take another trip in vain, after the connection made from the call center, the young lady from the reception, after listening to my story, told me that she doesn't have time for me because she has patients. in reception and to return. The 2 stars are for the investigations themselves (radiographs), which went ok. Otherwise I do not recommend, especially in the current context. (Original) Domnisoarele de la receptie lasa mult de dorit. Am fost sa ridic 2 radiografii sambata, cand era clinica goala si pe langa ca am fost tratata ca si cum deranjam, cea de-a doua radiografie lipsea din plic, cu toate ca am intrebat in mod specific daca sunt amandoua acolo si am fost asigurata ca da. Deci m-am prezentat la examenul medical (la o alta clinica), cu radiografie lipsa...Invatatura de minte sa mai cred pe cuvant oamenii... Cand am sunat sa intreb de radiografie, ca sa nu mai bat un drum degeaba, dupa legatura facuta din call center, domnisoara din receptie, dupa ce mi-a ascultat povestea, mi-a transmis ca nu are timp de mine pt ca are pacienti in receptie si sa revin. Cele 2 stele sunt pt investigatiile in sine (radiografii), care au decurs ok. In rest nu recomand, mai ales in contextul actual.

(Translated by Google) Simple: Vine wines Vici, meaning income, seen, cured. (Original) Simplu : vini vidi Vici, adică venit, văzut, vindecat.

Mizerabil nu a vrut sa permită accesul în curte cu masina eu fiind cu handicap locomotor în timp ce angajații își parchează masina în curte jegoșii și golanii de șpăgari de doctori nu se mai satura acești crocodilii

(Translated by Google) The reception staff is more than poorly trained. It took 3 young ladies to make an invoice for me, only to get it wrong in the end. I don't know how to answer the questions, I send you from one to another. It was one of the worst experiences I've had with a medical clinic. I was satisfied with Dr. Banu and Alexandra since the recovery, but the review is for the experience with the font desk. I hope you hire more qualified staff. I wasted far too much time for nothing at the reception. (Original) Personalul de la receptie este mai mult decat slab pregatit. A fost nevoie de 3 domnisoare ca sa imi faca o factura ca in cele din urma sa o greseasca. Nu stiu sa raspunda la intrebari, te trimit de la una la alta. A fost una din cele mai proaste experiente pe care le-am avut cu o clinica medicala. Am fost multumita de dns dr. Banu si de Alexandra de la recuperare, dar review-ul este pentru experienta cu font desk-ul. Sper sa angajati personal mai calificat. Eu am pierdut mult prea mult timp degeaba la receptie.

They are not professionals, I will argue: cardiologist Tiberiu Clujeanu consulted me, did an EKG and cardiac ultrasound, for which I paid over 600 lei. He recommended the fitting of a Holter to monitor my blood pressure, as he considered it necessary. I made an appointment for a Holter and I was fitted with one, which I think was defective, because the rubber cuff was coming apart and no longer recorded any blood pressure values. So, I paid 295 lei, and the only values ​​were recorded at night. The day, during the period of activity, did not register anything. I think some professionals should check their equipment and not make fun of the people who pay. I mention that the name of doctor Tiberiu Clujeanu was written on my file. Too bad, I thought he was a good, professional doctor, but with the Holter, he became a laughing stock. So, don't go to Cardiology at Hippocrat Fantanica!

I visited the medical center in July 2023, using the services of a dermatologist and dentist. High level of service. I definitely recommend it

The physio, kineto and massage staff are super ok I had problems downstairs, at the reception, with putting the daily stamp We are standing in line, after 4.5 people, I asked for permission from the front, he granted me one, but the young lady yelled for me to stand in line She made new cards, payments, with more execution time. I consider it bad will, lack of respect. I hope you fix it I'm not the only one complaining Thank you

The morning was not crowded, the quality staff and we solved all the analyses, you are not always lucky with the presence of calm staff, many people with health disabilities Very good doctors! I recommend...!

(Translated by Google) Physiotherapy Hypo earrings are excellent (Original) علاج طبيعي هيبو قراط ممتاز

Very nice people. The doctors treated me very nice. I dont know why certain people speak badly about them. i recomend

(Translated by Google) Wonderful at the saline (Original) Minunat la salina

(Translated by Google) professionalism (Original) Profesionalism

(Translated by Google) Very good services regardless of whether they are settled by CASM or are paying! (Original) Foarte bune serviciile indiferent daca sunt decontate de CASM sau sunt cu plata!

(Translated by Google) Yesterday on 21 November I was at the tests, at the blood collection, a nurse Roxana behaved uncivilized, screaming at me and refusing to take my blood, because I learned about her job, I was having problems related to veins considering its totally uncivilized behavior, and unsuitable for where we are, such a medical setting has nothing to do in a clinic, working with patients, scaring them and not knowing how to respect them. I will make a complaint to them. (Original) Ieri pe 21nov. Am fost la analize, la recoltare de,sange, o asistenta Roxana s- a comportat necivilizat, tipand la mine si refuzand sa mai imi ia sange, pe motiv ca o invat eu pe ea meserie, eu fiind cu probleme legate de vene in urma chimioterapiei.Consider comportamentul ei total necivilizat, si neadecvat locului undene aflam, un asemenea cadru medical nu are ce cauta intr-o clinica, sa lucreze cu pacienti , ii sperie si nu stie sa ii respecte.Ii voi face reclamatie.

(Translated by Google) Staff with a lot of experience, professionals and politicians. (Original) Personal cu multa experienta,profeslonisti si politicosi.Se respecta orele de programare.

(Translated by Google) The quality of services the behavior and professionalism of doctors and of all employees On a scale from 1 to 10 10 (Original) Calitatea serviciilor comportamentul și profesionalismul medicilor și a a tuturor angajaților Pe o scară de la 1 la 10 10

(Translated by Google) I had an intramuscular injection. penicillin g. I asked if he makes injections like this he said yes. I get there, I tell him very carefully that the substance coagulates. but in vain, we had to repeat the process. The nurse had only given such injections, although she had said yes. and now at 3 days it hurts me in the place where he gave the injection .... (Original) am facut o injectie intramusculara. penicilina g. am intrebat daca face injectii de genul asta a zis ca da. ajung acolo, ii zic mare atentie ca se coaguleaza substanta. dar degeaba, a trebuit sa repetam procesul. Asistenta numai facuse injectii de genul asta desi afirmase ca da. si acum la 3 zile ma doare in locul unde a facut injectia....

I came with an appointment at 10:15 (I arrived at 09:45) just to pick up some tests, which shouldn't last more than 5 minutes, and 2 hours have already passed and still no one is paying attention to me. I'm curious if by the time it closes I'll be able to pick up some tests myself.

Appointment times are not respected.

Quality services and friendly staff

I recommend! I called for Ultrasounds on the hands and feet, and the next day I was scheduled. Even though I arrived early, I was received early! Thank you for your help! Grade 10!

(Translated by Google) Shame on you personally. I went like a civilized man for medical recovery and I was treated as if I had come to steal! (Original) Personal de toata rusinea. Am mers ca un om civilizat pentru recuperare medicala si am fost tratata zici ca venisem la furat!

Îmi place această clinică.Servire pacienți ireproșabilă.Tot personalul începând de la recepție și până la medici,drăguți și amabili cu pacienții,exact ceea ce ne trebuie nouă oamenilor bolnavi.Medicii sânt foarte aplicați meseriei pe care o desfășoară.Aici îmi rezolv problemele de sănătate.FELICITARI, Hipocrat, și tineti-o tot așa!!!🌹🍀

Bună ziua. Dr.Cătălina Miu dacă nu are răbdare cu pacienții nu trebuia să își aleagă această meserie!! Cu mine a vorbit foarte arogant😡

(Translated by Google) Scheduled at 8 in the morning, I arrive at 7.30, I'm told to wait in the room and I'll be called, at 8.15 I ask if Dr. Dima has come and I'm told yes but he has a patient, two weeks before with an admission ticket for a day I am sent to the same doctor but this time to the polyclinic, after another 45 minutes of waiting I enter the office and they tell me what I am looking for there, that I had to go to the hospital on the well, one hour there and one hour back 45 min waiting x 2 , 6 hours wasted, not even worth a star (Original) Programat la 8 dimineața, ajung la 7.30 , mi se spune sa aștept în sala si o sa fiu strigat , la 8.15 întreb dacă a venit doctor Dima și mi se spune ca da dar are pacient , cu doua săptămâni înainte cu bilet de internare de o zi sunt trimis la același doctor dar de data aceasta la policlinica , după alte 45 minute de așteptare întru în cabinet și mi se spune ca ce caut acolo ca trebuia sa merg la spital pe fantanica , o oră dus o oră întors 45 min așteptare x 2 , 6 ore pierdute , nu merita nici măcar o stea

(Translated by Google) For now it's too early to give my opinion, I still have to solve it and then I'll tell you (Original) De deocamdată este prea devreme să i mi dau cu parerea,mai am de rezolvat și după va spun

(Translated by Google) Pity, many malfunctions, who does not think to convince himself with his money. (Original) Jalnic, multe disfunctionalitati, cine nu crede să se convingă pe banii lui.

(Translated by Google) A beautiful experience! I was to do a MRI for cervical. Wonderful people, from the reception desk to the doctor who read my result (Dr. MASOUDA ABDEL-RAHAMAN! I felt wonderful that day seeing people who love what they do and respecting patients! CONGRATULATIONS (Pantelimon Road 247) (Original) O experienta frumoasa! Am fost pt.a face un Rmn pt.cervicala. Niște oameni minunați, începând de la receptionera și pana la medicul care mi a citit rezultatul(Dr. MASOUDA ABDEL-RAHAMAN!M am simțit minunat în ziua aceea văzând oameni care iubesc cea ce fac și respectând pacienți! FELICITĂRI (Șoseaua Pantelimon 247

(Translated by Google) Very satisfied, it takes into account appointments, Doctors and nurses who first of all respect the man, a staff of note 10 (Original) Foarte multumit,se tine cont de programări, Doctori si asistente care in primul rînd respecta omul,un personal de nota 10

(Translated by Google) Uncivilized behavior of the girls at the reception, high tone, recalcitrant attitude following simple questions we asked. But it seems that this is how they treat patients ... (Original) Comportament necivilizat al fetelor de la recepție, ton ridicat, atitudine recalcintrantă în urma unor întrebări simple pe care le-am adresat. Dar se pare ca asa considera ele sa se poarte cu pacienții...

(Translated by Google) Kineto-therapists are very professional, kind, and competent. The problem is to be very warm in the building and especially at the kineto therapy department. Curtains do not work, and air conditioning is as though it did not exist. (Original) Kineto-terapeutii sunt foarte profesionisti, amabili, si competenti. Problema este sa este foarte cald in cladire si mai ales la sectia de kineto terapie. Nu functioneaza perdele, iar aerul conditionat este ca si cum nu ar exista.

In primul rând instituția trebuie sa se recupereze pentru ca aveți numai recenzii proaste Și nu degeaba cred!!! Nu poți recupera pe altii ,dacă tu ca și instituție ești stricat !!!

(Translated by Google) 🤗I went to the consultation in November 2021 at Dr. Veronica's and I was given referrals for other investigations necessary for my problem, physiotherapy, guidance, medication, everything that depended on them they did ... friendly staff and the hospital was clean. I don't like that certain procedures are paid for and when there are no funds, they are paid in half with CNAS, otherwise it's ok. (Original) 🤗Am fost la consultație in noiembrie 2021 la dna Dr. Veronica mi s-a dat si trimiteri pt alte investigații necesare problemei mele,fizioterapie,indrumári,medicație,tot ce au depins de ei au fcut...personal f amabil si spitalul f curat.Nu-mi prea place k anumite proceduri se platesc iar cand nu-s fonduri se plateste la jumate cu CNAS in rest e ok.

(Translated by Google) Score 20 for the staff! Parking, promptness. Also on your head they come for the post-treatment Rx. 😁 😝👻 (Original) Nota 20 pentru personal! Parcare, promptitudine. Tot pe capul vostru vin și pentru Rx de după tratament. 😁 😝👻

(Translated by Google) Unserious, unprofessional... and the list can go on! I had an appointment for a Doppler on a Saturday... they called me an hour and a half later that the doctor was not coming (I was paid)... Now I had an appointment on December 13th at Dexa (with referral ticket)....He called me (on December 8th) that he is rescheduling me in February because they don't have a doctor. Today I called and the surprise with payment is possible at any time (so the young lady lied that they don't have a doctor ), and with reference he rescheduled me in January! Well, I ask you too, why are you lying to your brothers like this? And those with a referral ticket pay health insurance.... And if you had places in January, why did you reschedule me in February?! ALOOOO, SHAME ON YOU! YOU ARE CABBAGE! Who cares, WHERE IS YOUR PROFESSIONAL ETHICS, DONKEYS! (Original) Neserioși, neprofesioniști... și lista poate continua!Am avut programare pentru un Doppler Intr -o sâmbătă....m-au sunat cu o oră jumătate că medicul nu mai vine(eram cu plată)...Acum aveam programare pe 13 decembrie la Dexa(cu bilet de trimitere)....M-a sunat ( pe 8 decembrie)că mă reprogramează în februarie că nu au medic.Astazi am sunat și surpriza cu plată se poate oricând (deci domnișoara a mințit că nu au medic),iar cu trimitere m-a reprogramat in ianuarie! Păi vă întreb și eu,de ce mințiți fraților în halul ăsta? Și ăștia cu bilet de trimitere plătim asigurări de sănătate.... Și dacă aveați locuri în ianuarie,de ce m-ați reprogramat în februarie?!ALOOOO, SĂ VĂ FIE RUȘINE! SUNTEȚI VARZĂ!Oare vine cineOARE UNDE VĂ ESTE ETICA PROFESIONALĂ,MAGARILOR!

(Translated by Google) Dr. POPESCU SVETLANA, thank you for your professionalism, thank you for the beautiful and encouraging words you had today for my mother. A dedicated doctor and a special person. (Original) Dna dr. POPESCU SVETLANA multumesc pentru profesionalism, multumesc pentru vorbele frumoase si de incurajare pe care le-ati avut azi pentru mama.Un medic dedicat si un om deosebit.

(Translated by Google) I interacted very well with all the staff during the 4 visits to the Hippocrates Clinics! I recommend! (Original) Am interacționat foarte bine cu tot personalul la cele 4 vizite in Clinicile Hipocrat! Recomand!

E a doua sau a 3a oara cand merg la recuperare la aceasta clinica. Am fost intai la spate, apoi acum la umar. Dna Dr. Svetlana Popescu este un medic deosebit, care isi da interesul pentru pacienti si stie exact pasii si etapele pe care trebuie sa le urmezi. Apoi, la recuperarea medicala, fetele de acolo sunt incredibil de amabile, sociabile si cu simtul umorului. Mereu se intereseaza de starea de sanatate a pacientilor, au rabdare si te ajuta cu toate procedurile pe care le ai de urmat. Stima si respect pentru Gina si pentru Ramona. Recomand.

Poate nu sunt eu tocmai un pacient mofturos, insa am intalnit oameni peste oameni in ultima perioada in aceasta institutie. Oameni calzi, oameni blanzi, cu o energie pozitiva, care iti ofera siguranta. Multumesc personalului de la Medicina interna(dr Tanasescu), personalului de la Recuperare medicala(dr Voicu), personalului de la Radiologie(dr Yousif si nu numai), doamnelor de la recoltare care au grija de fiecare pacient si le repeta si de o suta de ori aceeasi informatie pana înțelege toata lumea. Noi, pacientii, ne adresam lor de parca acestia scot locurile fara plata din buzunarul propriu, din experienta mea pot spune ca fiecare incearca sa ne ajute atat cat poate. Da, uneori este aglomerat, alteori timpul de asteptare este mai mare, intr-o institutie se mai intampla ca nu toate rotițele sa se invarta in acelasi ritm. Sa nu uitam ca in acest spital sunt angajati tot oameni ca noi, cu nevoi si dorinte, care poate uneori nu au cea mai buna zi, eu lucrez tot in domeniul prestarilor de servicii si va pot spune ca pana si mersul la toaleta pt astfel de oameni este un lux. Asa cum ei incearca sa ne ofere empatie(pe langa sanatate bineinteles🤭), ar fi mai mult decat recomandat sa le intoarcem macar pe jumatate din aceasta empatie. Mult succes! O sa revin cu drag la fizioterapie! Un client/pacient multumit!

I had an appointment at 10:40 and I went in at 11:05, I waited 25 minutes for nothing. The reception staff didn't even apologize for the delay or talk to us nicely.

Thank you to Dr. Banu Veronica who saved me from lumbar disc herniation surgery. The recommended procedures had a positive impact. The doctor did a complex health assessment and recommended a lifestyle for the future. I appreciate the empathetic and polite staff. I will come back with confidence.

I recommend! Professional services and Mrs. Raluca from the reception was very kind and helped me to solve my problems. I will come back with love!