Hervis image

Hervis

Sportswear store

😠 I'm definitely not coming back! The sour and moody housekeeper, instead the kind and bouncy security guard. Shame, at what prices they have, they should be more careful how they behave with customers. People often mention store, staff, return,


Address

Str. Brașov 25, București 061444, Romania

Website

www.hervis.ro

Contact

+40 722 348 802

Rating on Google Maps

3.10 (50 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 AM to 9 PM
  • Thursday: 9 AM to 9 PM
  • Friday: 9 AM to 9 PM
  • Saturday: 9 AM to 9 PM
  • Sunday: 9 AM to 9 PM
  • Monday: 9 AM to 9 PM
  • Tuesday: 9 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: store (7) staff (6) return (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Corina V. 1 year ago on Google • 26 reviews
    I'm definitely not coming back! The sour and moody housekeeper, instead the kind and bouncy security guard. Shame, at what prices they have, they should be more careful how they behave with customers.
    3 people found this review helpful 👍

  • 1/5 George S. 3 years ago on Google • 22 reviews
    Today I bought a pair of sneakers and a set of socks. The cashier charged my socks 5 lei more. No big deal, I say, he was still in the complex and I returned. No excuses, nothing, poker makes the cashier. He probably thought I wouldn't see it. And that he does frequently. Pay attention to the receipt when you buy from here. 1 star is for theft and non-recognition. Down the thief
    3 people found this review helpful 👍

  • 1/5 Alina Elena C. 3 years ago on Google • 99 reviews
    Zero interest for customers, and the mess in the fitting rooms is hard to accept. When you try on a pair of pants, at the prices charged, you wouldn't expect to need a new pair of socks after the experience. .. .. . Oh, yes, plus an earring fell out of his pants :)) Quite sad..
    2 people found this review helpful 👍

  • 1/5 Cristea A. 2 years ago on Google
    Am adus o bicicleta in service, in garantie, si am luat-o la fel cu roata descentrata. O sa merg la alt service hervis, sper sa reusesc, altfel voi face reclamatie. Multumesc!
    2 people found this review helpful 👍

  • 1/5 Octavian M. 2 years ago on Google
    Cel mai prost customer service! Pe lângă faptul ca am așteptat singur la casa 20 de min pana s-a deranjat cineva sa vina sa-mi încaseze, când am vrut sa schimb mărimea, a mai durat încă 30 de minute pana s-au deranjat sa ma bage în seama. Nu recomand!
    2 people found this review helpful 👍

  • 1/5 Adrian S. 4 months ago on Google • 357 reviews
    The employees as well as the security staff are very rude to the customers, displaying a bothersome attitude to any question. Also the staff is very unprepared to advise a potential client.

  • 1/5 Tiberiu N. 2 years ago on Google • 34 reviews
    I received a pair of store-bought boots as a gift that I wanted to return, but I ran into their internal return policy, according to which you cannot return the products and get your money back. The ANPC said that I could only return them if they were purchased online. So, at this store you can only exchange the products bought in the store and you can return them only if you bought them online.
    1 person found this review helpful 👍

  • 1/5 Daniel U. 2 years ago on Google
    (Translated by Google) For an information regarding the stock of a product, they made me wait 30 minutes, motivating that one of my colleagues is at the table and does not want to bother him. Better close! (Original) Pentru o informatie privind stocul unui produs m-au pus sa astept 30 de minute, motivand ca unul din colegi este la masa si nu vrea sa-l deranjeze. Mai bine inchideti!
    1 person found this review helpful 👍

  • 5/5 Sergiu T. 2 years ago on Google
    (Translated by Google) Very kind and well trained staff. they answered all the questions I had about the bike I bought. (Original) Personal foarte amabil si bine instruit. mi-au raspuns la toate intrebarile care le-am avut despre bicicleta care am achizitionat-o.
    1 person found this review helpful 👍

  • 1/5 Cosmin G. 3 months ago on Google • 73 reviews New
    Image "Hervis Sport" overweight cashier!!!! Shameful!😂

  • 1/5 Onny M. 5 months ago on Google • 5 reviews
    Come into the store at 20:42 for a refund and they could not do it bc some "policy" which said they can't work with cash after 20:40...just stupid

  • 1/5 Ștefan D. 5 months ago on Google • 5 reviews
    They refused me a return for a jacket bought a day ago on the grounds that I brought it with me. And they kicked me out of the store at 20:40 on the grounds that the store closes at 21:00.

  • 1/5 Daniela N. 8 months ago on Google • 3 reviews
    The lady around 45 - 50 years old, brunette and with her hair in a small ponytail surpasses them all... Bored for life.. She only treated me with her back and very harsh in her speech.. The rest are kind in vain if she is dust as a store representative...

  • 1/5 Stancu G. 3 years ago on Google
    (Translated by Google) Customer service = 0. Prices displayed on the shelf totally different from those invoiced. Products for which the promotion / discount symbol is displayed, but no discount is applied to the final price. (Original) Customer service = 0. Preturi afisate la raft total diferite fata de cele facturate. Produse pentru care este afisat simbolul de promotie/reducere, dar nu se aplica niciun discount la pretul final.

  • 5/5 Adrian S. 4 years ago on Google
    (Translated by Google) I didn't have any problems in the store, except that it doesn't help the computer system very much when it comes to returns (Original) N am avut probleme în magazin, doar că nu îi prea ajuta sistemul informatic atunci când vine vorba de retururi

  • 5/5 Victor S. 3 years ago on Google
    (Translated by Google) Polite staff (Original) Personal amabil

  • 4/5 Laurențiu F. 4 years ago on Google
    Ne-au ajutat, desi erau pe picior de inchidere a magazinului (aveam de ridicat o comanda). A fost nevoie sa insist totusi, desi era cu cateva minute inainte de inchidere. Altfel, angajatii au fost amabili.

  • 5/5 Mire M. 2 years ago on Google
    (Translated by Google) Cleanliness, friendly staff, quality products, excellent prices (Original) Curatenie, personal amabil, produse de calitate, preturi excelente

  • 1/5 lavinia c. 2 years ago on Google
    (Translated by Google) Rude and disturbed staff when it comes back! I do not recommend (Original) Personal nepoliticos și deranjat cand se vine cu retur ! Nu recomand

  • 1/5 Robert-cristian B. 3 years ago on Google • 2 reviews
    Customers are treated as a burdain. Inexperienced salespersons and also dishonestly displayed items tricking you with no real discounts.
    3 people found this review helpful 👍


Call +40 722 348 802 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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