Great people, very polite, making you to feel special.

Super nice lady sellers in Sun Plaza, very helpful and professional, ready to find the best option! Great experience, thank you! :)

Kind people, professional yet keen on a joke and having fun. Good prices for the quality. They speak decent English and are helpful.

Very nice experience, Simona was really helpful and now I have a beautiful gift to give!

One of the best jewellery stores in town. I was especially impressed by the kindness of the staff. They managed to bring my order just in time from the other side of Romania. I hihgly recommend visiting them!

Nice place. Open to help staff, definitely recommend.

We had a good experience of choosing and buying the wrist watch and a pleasure communication with the seller.

Great quality products and very helpful and friendly staff! Thank you!

We are there for gifts . Experience of Cristina help ours lot . Super Performance Service 1A . THANKS

Polite and friendly staff in the Sun Plaza store. Highly recommend.

Very helpful staff. All my thanks again to mrs Mihaela <3

Very nice and friendly staff.

An awesome store! Great prices.

Awesome stuff and so nice people at this shop!🥰Mihaela made my day by fixing my issues with my watch!😻

I bought some earrings recently and the experience there was pretty nice. Thank you, mrs. Mihaela!

Polite and friendly approach which lead to a satisfying aquisition of a watch, thank you for keeping high standards in customer service!

Personal excepțional!

(Translated by Google) Very high prices, frustrated employees and a miserable policy. (Original) Preturi foarte mari, angajate frustrate si o politica mizerabila.

Friendly, helpful and with a lot of patience, good prices for any wallet.

Cristina was a really good consultant. Looking forward to buy here again from her with daddy’s money. :)

Good service, Cristina and Simona very helpful in finding what I need!!!

Everyone is extremely nice and helpful, beautiful designs and great prices totally recommend

Really kind people, helpful and talkative throughout the process.

I have sent and item two times in service and they refused to refund

Excellent service delivery provided by Camelia

Welcoming and smiling ladies ready to help.

Personal profesionist, great PR.

The most wonderfull and welcome staff members!

Thanks to Miss Camelia, I was able to find the right watch for this weekend's event.

(Translated by Google) Watch stores where you can find a good watch I found the ds action scarlet automatic with 50% discount. (Original) Magazine de ceasuri unde poți găsi un ceas bun Am gasit certina ds action diver automatic cu 50%reducere.

(Translated by Google) I do not like it (Original) Nu imi place

(Translated by Google) Employees eager to help you (Original) Angajați dornici sa te ajute

(Translated by Google) In vain you have beautiful watches if your staff does not know how to promote your merchandise. The most "cute" girls are those in Park Lake. They are dusty about kindness, what about the tasks they have in view of notifying the buyer about changing a product. (Original) Degeaba aveti ceasuri frumoase daca personalul vostru nu stie sa va promoveze marfa.Cele mai " dragute" fete sunt cele din Park Lake.Sunt praf privind amabilitatea , ce sa mai spun de indeplinirea sarcinilor pe care le au avand in vedere instiintarea cumparatorului privind schimbarea unui produs.

(Translated by Google) Good deals. (Original) Oferte bune.

(Translated by Google) Very nice (Original) Foarte frumos

(Translated by Google) Super (Original) Super

(Translated by Google) Common, nothing spectacular. (Original) Comun, nimic spectaculos.

(Translated by Google) I received a ring, gift on the 13th of February and on the 16th of February when I went to work I put it on my finger, very pleased by the ring I showed it to a colleague, then I noticed that it has a black dot in - On the one hand, the ring is with very small stones, I took a picture with the phone to better observe the black dot and when to see 3 stones missing. I went with him to the service of the Unirii, the ring being under warranty, there was a lady who started to argue with me - the reason being the missing stones, finally he told me he would repair it at no extra cost. Today when I write it is March 1st, I have not received the ring of service now - he said it takes 15 days, I'm waiting! (Original) Am primit un inel, cadou pe data de 13 februarie iar pe data de 16 februarie când am plecat la serviciu l-am pus pe deget, foarte încântată de inel l am arătat și eu unei colege, atunci am observat că are un punct negru într-o parte, inelul este cu pietre foarte mici, am făcut o poză cu telefonul ca să observ mai bine punctul negru și când colo ce să vezi 3 pietre lipsa. M-am dus cu el la service Unirii, inelul fiind în garanție, acolo m-a întâmpinat o doamna care a început să mă certe - motivul fiind pietrele lipsă, într-un sfârșit mi a spus că îl va repara fără cost suplimentar. Astăzi când scriu este 1 martie, eu nu am primit nici acum inelul din service - a spus că durează 15 zile, mai aștept!

(Translated by Google) I also support the clients' comments below. Their watches have flaws, especially those with discounts. Check all functions first and try each button separately to detect any errors. Be very careful when leaving the products in service, I recommend you take pictures and draw up a document with the status of the product before leaving it there. When modifying a stainless steel bracelet I retrieved the clock with scratches, the luck was that I left the new product sheet glued and the scratches were only printed on the foil The lady I talked to and I warned her about this issue I think she has nothing to do to work in a customer service department. The name of the dance is GHEORGHE VASILICA and for the behavior he had and the arrogance with which he treated us, he spoiled our impression about the B&B Collection brand. I prefer to go to a watch service and pay (what I did) than to go to the B&B service, where you always stay in queues, nothing is done on the spot, and the service staff, especially the dance staff. above, I don't know what that good sense is (Original) Sustin si eu spusele clientilor de mai jos. Ceasurile lor au defecte, in special cele cu reducere. Verificati inainte toate functiile si incercati fiecare buton in parte pt a depista orice eroare. Mare atentie cand lasati produsele in service, va recomand sa faceti poze si sa intocmiti un document cu starea produsului inainte de a-l lasa acolo. La modificarea unei bratari din inox am recuperat ceasul cu zgarieturi, norocul a fost ca am lasat folia de produs nou lipita si zgarieturile au ramas imprimate doar pe folie Doamna cu care am discutat si am avertizat-o asupra acestei probleme consider ca nu are ce sa caute sa lucreze intr-un serviciu de relatii clienti. Numele dansei este GHEORGHE VASILICA si pentru comportamentul pe care l-a avut si aroganta cu care ne-a tratat, ne-a stricat impresia despre brandul B&B Collection. Prefer sa merg la un service de ceasuri si sa platesc (ceea ce si am facut) decat sa mai apelez la service-ul B&B, unde intotdeauna stai la cozi, nimic nu se face pe loc, si personalul din service, in special dansa de mai sus, nu stiu ce e ala bun simt

(Translated by Google) Here I will refer to any B & B Collection store, Splend'Or, Be in time in Bucharest, because I was in all. Sell ​​clocks with defects and scratches that employees refuse to recognize. They have a communist policy: if you buy a product at the promotion, it can not be returned. Employees are not trained to behave civilized with clients. I've seen a few times how I keep watch piles in plastic bags in the cabinets under the showcases. The nerve and siccircle nurses simply pounded the bags back into the closet, cutting their clocks. I can not understand why I do not keep them in their original boxes and they're kept in pockets. I do not know who would like to buy a luxury watch of a certain value after being kicked and scratched by a negligent and frustrated employee. At the Unirii service we met the same indolence. I waited 30 minutes alone to serve someone at the counter. When a lady named Daiana finally came out, she did not consider it a priority to serve the client who was waiting, but continued to bargain with a boss on the back of the bosses. I had to have the patience to finish the barfit ... then to have a sictir attitude. I do not know who this business belongs to, but she still has a lot to learn about how to treat her clients and should adapt her sales policies to those in the West. Until a buyer decides to sue. I will never buy anything from this company. (Original) Aici o sa ma refer la oricare magazin B&B Collection, Splend'Or, Be in time din Bucuresti, fiindca am fost in toate. Vand ceasuri cu defecte si zgarieturi pe care angajatii refuza sa le recunoasca. Au o politica comunista: daca cumperi un produs la promotie, nu poate fi returnat. Angajatele nu sunt instruite sa se comporte civilizat cu clientii. Am vazut de cateva ori cum tin ceasurile gramada in pungi de plastic in dulapurile de sub vitrine. Angajetele nervoase si sictirite aruncau pur si simplu pungile la loc in dulap, trantind ceasurile. Nu pot sa pricep de ce nu le tin in cutiile lor originale si sunt tinute la gramada in pungi. Nu stiu cine si-ar dori sa cumpere un ceas de lux, de o anumita valoare, dupa ce a fost trantit si zgariat de o angajata neglijenta si frustata. La service-ul de la Unirii am intalnit aceeasi indolenta. Am asteptat 30 minute singura in service sa apara cineva la tejghea. Cand a iesit intr-un final o doamna, pe nume Daiana, nu a considerat prioritar sa serveasca clientul care astepta, ci a continuat sa barfeasca cu o colega din spate despre sefi. A trebuit sa mai am rabdare sa termine de barfit... ca apoi sa aiba in continuare o atitudine de sictir. Nu stiu cui ii apartine aceasta afacere, dar mai are multe de invatat despre cum sa isi trateze clientii si ar trebui sa isi adapteze politicile de vanzare la cele din Occident. Asta pana cand nu o sa se hotarasca vreun cumparator sa ii dea in judecata. Nu o sa mai cumpar niciodata nimic de la aceasta firma.

(Translated by Google) Sell ​​broken watches that they refuse to change, although the law clearly says you have the right to return in 14 days. If you go to service, they complain. You find it there from people who complain that after two days their jewelry pebbles fell on people with broken watches. They buy all the scams from the producer and sell them to the fools as good. I do not recommend B and B stores even to the enemies. I do not even need to say something about employees' attitude. (Original) Vand ceasuri stricate pe care refuza sa le schimbe, desi legea spune clar ca ai dreptul sa returnezi in 14 zile. Daca te duci la ei la service, plang reclamatiile. Gasesti acolo de la oameni care se plang ca dupa 2 zile le-au cazut pietricelele de pe bijuterii la oameni cu ceasuri stricate. Ei cumpara toate rebuturile de la producator si le vand la prosti ca fiind bune. Nu recomand magazinele B and B nici macar dusmanilor. De atitudinea angajatilor nici nu e nevoie sa mai zic ceva....

(Translated by Google) Some thieves !! Unsolicited sales agents, they treat you with indifference and do not offer you any support, they do not inform you about their senseless policy as you cannot return that in any good store they feel a product, forces you to buy something in return just to make sales. No sales agent informs you about this policy in stores and you wash your hands as you write small somewhere down on the invoice !! Shame!!!! And as I saw several other cases in a few minutes in your "service" that you will surely lose as clients. Shame again! (Original) Niste hoti!! Agenti de vanzari nesimtiti, te trateaza cu indiferenta si nu iti ofera niciun fel de suport, nu te informeaza despre politica lor nesimtita cum ca nu poti returna ca in orice magazin de bun simt un produs , te obliga sa cumperi ceva in schimb doar ca sa faca vanzari. Niciun agent de vanzari nu te informeaza despre aceasta politica in magazine si va spalati pe maini ca scrie mic undeva jos pe factura!! Rusine!!!! Si ca mine am vazut alte cateva cazuri in cateva minute in "service-ul" vostru pe care sigur ii veti pierde ca si clienti. Rusine inca o data!

O experienta plăcută. Ștefania ne-a fost de un real ajutor. Multumim.

Recomand acest magazin datorita angajatilor care iti ofera toate informatiile de care ai nevoie , sunt foarte rabdatori si te trateaza cu multa caldura. Multumim doamnelor de la magazin , in special doamnei Cristina. Achizitie facuta in aceasta seara ( ceas fossil dama).

Angajatii sunt foarte atenti cu clientii, in special dna Stefania!

De foarte mare ajutor, multumesc Gabriela!

The staff was nice and very helpful!

Extremely helpful and polite staff.

Helpful staff, great jewels

Ok

nice

Bijuterii de calitate, angajați primitori și răbdători cu clienții. Mulțumesc doamna Camelia pentru ajutorul acordat! Recomand !

(Translated by Google) The ladies are very nice and patient. I received very good advice, so I ended up buying the perfect watch for myself. (Original) Doamnele sunt foarte dragute si rabdatoare. Am avut parte de o consiliere foarte buna, ajungand astfel sa imi achizionez ceasul perfect pentru mine.

(Translated by Google) Bought Mrs. Cooper's watch, which the description says is made of stainless steel. After 2 months of coclit, does it turn green worse than one of 20 lei? It is under warranty. Do you change it for me, return the money, or do I go to ANPC? Large-scale scams under the BB shop brand! (Original) Cumpărat ceas de dama Lee cooper despre care in descriere scrie că este din otel inoxidabil. După 2 luni a coclit , se înverzește mai rău decat unul de 20 de lei ? Este în garanție. Mi-l schimbați , înapoiați banii , sau merg la ANPC ? Excrocherii la scara mare sub brandul BB shop !

Very helpful and thanks to Mrs Camelia, the experience buying a new watch was a pleasant one

Sales ladies were very kind and eager to help me with my purchase. Will come back again to complete my collections. :)

Best watch store in south part of the city. Special thanks to Mihaela, she is so kind and ready to assist everytime you need something or just have a simple question.

good shop best customer service