(Translated by Google) Work slowly and very slowly! (Original) Lucreaza incet si foarte incet!

Scammers. I tried a few years ago to increase the amount on the credit card and I didn't succeed because in Romania the PCR (Pile, Knowledge, Relations) is still active. He asked me for some documents that didn't exist at the time and I explained to him and suggested that he go to ANAF to explain to him personally because he didn't understand, I being PFA. This is what happens when incompetent people are hired on the basis of PCR.

Can't change money as you need to have Romanian visa...If you have other Schengen visa you can't change money here....please update bank rules...

A mess of a bank with a mess of a branch in which the employees are not able to provide you with information, they are not able to print a document for you and even more so to charge you some money. That botox in the front office has the impression that she is the bank of the table, that's the attitude she has. It took the cashier 45 min + to collect two insurance bills while people were waiting in line to solve their problems, the lady manager raised her eyebrow when the clients you referred refused to deposit the money at the ATM on the grounds that they did not have fixed money and that the ATM does not give the rest. In conclusion, I don't understand why clients work with such a financial banking institution

(Translated by Google) I thought that BCR excels in the imbecility of its employees, but they have strong competition! I have never seen such a bank argue with me for its incompetence. (Original) Credeam ca BCR exceleaza prin imbecilitatea angajatilor, dar au concurenta puternica! Asa banca sa ma certe pt incompetenta proprie, n-am mai vazut.

(Translated by Google) Only 1 counter that deals with cards.. I went 3 times and each time I waited at least 30-40 minutes.. it's unacceptable.. if you think it's normal that out of 4 counters only 1 works.. (Original) Doar 1 ghiseu care se ocupa de carduri.. am fost de 3 ori si de fiecare data am asteptat minim 30-40 minute.. este inacceptabil.. daca dumneavoastra vi se pare normal ca din 4 ghisee sa functioneze doar 1 singur..

A bank branch conveniently located.

(Translated by Google) Staff with a look from the 90s and with communist conditions. I do currency exchanges of a maximum of 300 euros... (Original) Personal cu aspect de anii 90 si cu conditii comuniste. Fac schimburi valutare de maxim 300 euro...

Cel mai mare dezinteres fata de clienti. Am sunat timp de o săptămână, in fiecare zi pentru a primi informatii cu privire la card, dar niciun raspuns.

I do not recommend this unit, I had to go to the mega mall to solve the situation caused by them. Poorly trained staff. I only know how to make cards, that's all.

Lack of respect, not in the mood and you're bothering them. They sit and look at you, instead of giving you a card - an operation that takes 2 seconds

I applied for an advantage card for the first time. I didn't wait more than 10 minutes, with everything, prompt and clarifying answers... I don't understand the bad reviews, maybe the employees have changed in the meantime. I recommend!

The worst services, wester union never works , the atm too and on top they make you wait in the line with a baby so the cashier can talk on phone for 30 minutes ...

(Translated by Google) Very poorly organized, they have only one phone number, as if it doesn't exist, you want to call but it doesn't ring anywhere 😡 Apart from other impediments, you can only find them in malls as an agency, with ATMs you don't really have many options. I think I will give up this bank soon. (Original) Foarte prost organizata,au un singur nr de telefon parca inexistent ,vrei sa apelezi dar nu suna nicaieri 😡 In afara de alte impedimente ,nu i mai gasesti decat in moluri ca agentie ,cu bancomatele nu prea ai multe optiuni . Cred ca o sa renunt in curand la aceasta banca .

(Translated by Google) You come to close a card and you wake up that it is not possible until it updates all your data, email, phone number, job (Original) Vii sa inchizi un card si te trezesti ca nu se poate pana nu iti actualizeaza toate datele, email, nr telefon, loc de munca

(Translated by Google) Terrible, terrible (Original) Groaznic, Groaznic

Terrible behavior of the employees from the agency in Mall Vitan. They talk to all the customers very badly and turn their backs on you when you haven't even had time to ask everything, in fact they look at you and hate you. Especially the ladies at the cashier.

I had a very unpleasant experience with the employees of this bank, the way the answers from you were both ignorant and disappointing.