1/5 Andreea D. 1 year ago on Google
I
came
across
unwelcoming
and
unkind
staff
at
this
hotel
during
my
time
here
for
a
business
ocassion.
First,
I
didn't
know
that
breakfast
was
included
only
for
the
event
guests
that
were
also
accomodated
in
the
hotel
and
I
took
some
dried
fruits,
seeds
and
a
cup
of
tea
before
going
to
the
conference
room.
An
employee
approached
and
rhetorically
questioned
me
about
my
room
number.
Then
there
he
stood
right
in
front
of
me,
saying
that
breakfast
is
only
served
for
event
guests
whom
are
staying
at
the
hotel.
I
felt
humiliated
since
it
seemed
like
I
should
put
back
the
little
that
I
had
taken.
I
believe
it
is
a
fundamental
humaine
quality
to
be
concerned
about
how
you
make
people
feel,
and
not
having
it
when
working
in
hospitality
industry
is
unacceptable.
What
would
have
been
the
correct
reaction
of
the
hotel
staff
given
the
circumstances?
Address
directly
the
event
organizer
so
that
all
participants
can
be
informed
of
the
breakfast
policy.
There
was
no
need
to
subtly
belittle
a
student.
The
second
point
of
this
review
is
the
lack
of
diversity
in
the
lunch&dinner
buffets.
I
have
dietary
restrictions
that
the
hotel
staff
was
informed
beforehand
and
also
by
me,
because
they
were
unprepared.
I
don't
consume
any
animal
products.
The
"buffet"
meant
each
time
we
were
offered
to
choose
from
three
food
trays,
out
of
which
two
were
meat-based.
The
only
thing
I
could
have
was
the
plain
side
dish.
Once
more,
I
felt
like
I
was
seriously
bothering
the
hotel
staff,
but
now
with
my
identity
and
beliefs.
I
have
been
through
a
terrible
experience
because
the
staff
didn't
care.
I
would
like
to
now
address
event
planners:
If
you
care
about
the
diversity
and
wellbeing
of
your
participants,
avoid
holding
your
events
here.