The staff here is very friendly. It is always a pleasure to shop in this boutique. There was always availability for the products I was interested to buy. You may recycle here your Nespresso capsules.

Brilliant! Stellar staff, great coffee, stylish interior. What more could you ask for? P.S. extra credits and special thanks to the training team 🥇

Very lovely place. They are very nice even although they have a lot of customers.

Great and modern store!

Clean store, organized layout, great customer service. I couldn’t find some of the Original capsules that are available on the website (e.g., corto, scuro, chiaro, miami) but the sales associate was knowledgeable and provided suggestions for alternatives.

Very nice boutique and personnel

Super branch, staffs are kind and helpful. Sorted out my problem immediately. Recommend!

A small, charming store with an impeccable permanent supply. An exceptional New Year!

Nice People and excellent coffee. Recommended. ☕👍

The perfect espresso. And you could taste one.

The best and the most quality capsule coffee brand among others. They have varied kinds of coffee. They also have very quality, stylish, and durable coffee machines and accessories. Nespresso is the brand for people who don't want to deal with coffee seeds and classic espresso machines but still want to taste delicious coffee.

Very kind staff.

Very nice / professional / helpful people.

(Translated by Google) Great service and tasteful place before, during and after buying the desired capsules. (Original) אחלה של מקום שירות אדיב וניתן לטעום לפני, בזמן ואחרי הקנייה את הקפסולות הרצויות.

While the shop is lovely and constantly stocked with products, some customer service team members ( and I am speaking here about Anamaria in particular) are rude, condescending, and should frankly do any other job but retail. Whilst waiting in line to enter the shop today, the couple sitting in front of me in line invited me to enter the shop before them since they were waiting for someone else to arrive, for all three of them to visit the shop simultaneously. I entered the shop, and Anamaria, who was sitting at the other end of the shop, shouted at me across the room, saying that others were waiting in line ahead of me ( the couple) and that I should 'consider disinfecting my hands'. Bear in mind that I only just entered through the door, and I was walking towards the disinfectant when she shouted at me. After explaining to her that I was not jumping in line, she decided to serve me, but even this was a challenging 'experience'. She was condescending and acted like she was doing me a favor for inputting in the system my order. Bottom line, good products, horrible customer service. I advise you to shop at the Nespresso Shop in Baneasa Mall - far better Customer Service. At least you won't get shouted at when you are simply buying coffee...

A very complete coffee shop with outstanding personnel.

Quality shop, fine service

The best place to learn about coffee. And to buy an Nespresso machine, of course.

The shop has lol variety of Nespresso and the stuff is very qualified and helpful! Recommend!

(Translated by Google) recommend (Original) Recomand

👍

The personal is very nice ....

Coffee and coffee!!

(Translated by Google) The Nespresso experience is what gives the brand value in the first place (Original) Experiența Nespresso este ceea ce conferă brand-ului valoare în primul rând

Nice and premium store. Very helpful staff. Recommend!

Fantastic service and staff really knows the product well.

Extremely positive as usual. Georgiana is especially good in public relations and she tries very hard to build a bond with the customers. Luigi

Allowed us to taste some coffee and offered us knowledgeable help when deciding which pods we wanted. Great service

Lovely people, well trained

They have good coffee

Elegant place and perfect client service - patiently the sales persons do listen to you and do present you the choices you have to fulfill your coffee dreams...and it is working - I was happy for the rest of the day.

👍🏼👍🏼👍🏼

Rather weak presence for a Nespresso flagstone. Small accessories assortment, out of stock for special edition cups with two weeks before Christmas. No invitation like... what about tasting this? And worse of all. Travel mug USED, WASHED on shelf. The other displayed was with the closing lid broken. You know... Nespresso kinda stuff right???

Good selection of fine cofee,dont iffer loyalty to old customers in any form thats why 4 stars

Very good staff ☺️

Perfect coffee, pleasant and helpful staff.

Professional, knowledgeable, efficient, English speaking, and more importantly, very helpful staff. Well presented boutique, well stocked and with yummy free coffee samples while you wait. Highly recommended,

(Translated by Google) Pro! Trained and available staff. The coffee is very good and quality! Congratulations on recycling the capsules. I highly recommend! (Original) Pro! Personal pregătit si disponibil. Cafeaua este foarte buna si de calitate! Felicitari pentru reciclarea capsulelor. Recomand cu drag!

(Translated by Google) Smiling welcome, no box vending machine which would speed up the visit a little. But it's very good all the same. (Original) Accueil souriant, pas de distributeur automatique de boites qui accélérerait un peu la visite. Mais c'est très bien tout de même.

(Translated by Google) I bought the damaged capsule and refused to return it. (Original) Am cumparat capsulă deteriorate si au refuzat returnarea .

(Translated by Google) Wear a mask and prompt service. (Original) Se poartă mască și servire prompta.

(Translated by Google) Very good store experience. After I "groped" ordering all kinds of flavors online, half of which will end up in the trash, a short discussion at the store clarified. Of the 8 flavors, only one I didn't like. And the lady at the store told me I wouldn't like it, but I liked the name. Now I know what to order in the application, but the store is a 2 minute walk from the office. So I will probably prefer the store, because I saw that they also have a recycling container for capsules. I feel better knowing I'm not throwing the capsules in the trash. (Original) Foarte bună experienta la magazin. Dupa ce am "bâjbâit" comandând online tot felul de arome, dintre care jumătate vor ajunge la gunoi, o discuție scurtă la magazin m-a lămurit. Din 8 arome, doar una nu mi-a plăcut. Și doamna de la magazin mi-a zis ca nu o sa îmi placă, dar mi-a plăcut denumirea . Acum stiu ce sa comand in aplicatie, dar magazinul e la 2 minute de mers pe jos de la birou. Așa ca probabil o sa prefer magazinul, pentru ca am vazut ca au si un recipient de reciclare pentru capsule. Mă simt mai bine știind că nu arunc capsulele la gunoi.

(Translated by Google) The staff is extremely friendly. You can find everything you want about Nespresso. (Original) Personalul este extrem de amabil. Gasesti tot ce doresti legat de Nespresso.

(Translated by Google) friendly staff (Original) personalul amabil

(Translated by Google) Professional and friendly service (Original) Serviciu profesional și amabil

(Translated by Google) Anyway ... it could be better than that (Original) Asa si asa... se putea mai bine de atat

(Translated by Google) This is what a "boutique" should look like! (Original) Așa trebuie sa arate un "boutique"!

(Translated by Google) Very good (Original) F.bine

(Translated by Google) Very kind girls, help you with suggestions and information. They have all kinds of capsules, everything you dreamed of ☕ (Original) Foarte amabile fetele, te ajuta cu sugestii și informații. Au toate felurile de capsule, tot ce ai visat ☕

🤩

Friendly knowledge staff. Free coffee! You can't ask for anything more

Nice place. Great staff. Amazing coffee

Best capsule coffee.

5 star experience and service

(Translated by Google) A perfect place for shopping for coffee capsules, espresso makers, accessories, but also for coffee tasting. (Original) Un loc perfect pentru cumpărături de capsule de cafea, espressoare, accesorii, dar și pentru degustare de cafea.

(Translated by Google) A very well stocked Nespresso location that has the full range of assortments, including the rarest. The place is spacious and not crowded. There are parking spaces on the side of the building. The prices are the same as in the rest of the locations and the price of the espresso machines is comparable to the eMag prices. Location where the used capsules can be brought so that they can be recycled. The staff is well trained and can make recommendations tailored to customer requirements (Original) O locatie Nespresso foarte bine aprovizionata si care are toata gama de sortimente, inclusiv cele mai rare. Locul e spatios si nu e aglomerat. Exista locuri de parcare pe lateralul cladirii. Preturile sunt aceleasi ca in restul locatiilor si pretul espressoarelor este comparabil cu preturile eMag. Locatie in care se pot aduce capsulele folosite pentru a putea fi reciclate. Personalul este bine pregatit si poate face recomandari adaptate pe cerintele clientilor

(Translated by Google) The quality of both products and services as an example. (Original) Calitatea atat a produselor cat si a servicilor de dat ca exemplu.

Nice and smooth

(Translated by Google) Hello, Overall I had a pleasant experience. A small downside would be the attitude of the seller - a smile on his face and more helpful information does not upset anyone. Radu (Original) Buna ziua, In general am avut o experienta placuta. Un mic bemol ar fi atitudinea vanzatorului - un zambet pe buze si mai multe informatii ajutatoare nu supara pe nimeni. Radu

Ok

(Translated by Google) We offered 5 stars both for the quality of the way you are received and treated in the store by the employees, which I think is essential in a business like this, and for the fantastic coffee that the capsules offer. We had both capsule deliveries at home and pick-up orders from Nespresso Boutique, everything went great every time! Definitely a pleasant experience in the store! (Original) Am oferit 5 stele atât pentru calitatea modului în care ești primit și tratat în magazin de către angajați, lucru ce mi se pare esențial într-un business ca acesta, cât și pentru cafeaua fantastică pe care o oferă capsulele. Am avut atât livrări de capsule la domiciliu cât și comenzi cu ridicare din Nespresso Boutique, totul a decurs excelent de fiecare dată! Cu siguranță o experiență plăcută în magazin!

(Translated by Google) The 5 stars are only for coffee and the customer relationship. I don't know how the capsules are delivered to other customers, but they arrived at 85-90% hit. I notified this, my order was sent back + a compensation, something to be appreciated, nothing to comment on. Everything is good and beautiful, the 2nd delivery arrived exactly like the first. I called again, they offered to send me the order again, I refused. The girls I talked to told me that I could use the capsules without any problems, but when I wanted to make a coffee, the amount of liquid that the device released was 1 ml. I tried the same story again. Such a thing is inadmissible. I was a member of the Nespresso Club in England Ambassador level (Highest level). I brought with me about 300 capsules in my luggage and not a single one was damaged. I also attach some pictures with the capsules. (Original) Cele 5 stele sunt doar pentru cafea si relatia cu clientul. Nu stiu cum sunt livrate capsulele la alti clienti, dar la mine au sosit in proportie de 85-90% lovite. Am sesizat lucrul acesta, mi s-a retrimis comanda + o compensatie lucru de apreciat, nimic de comentat. Totul bine si frumos, a 2 a livrare a sosit exact ca prima. Am mai sunat o data, s-au oferit sa imi mai trimita comanda inca o data, am refuzat pentru. Fetele cum care am vorbit mi-au spus ca pot folosi capsulele fara probleme, dar cand am vrut sa fac o cafea cantitatea de lichid pe care aparatul a eliberat-o a fost de 1 ml. Am mai incercat o data, aceeasi poveste. Este inadmisibil asa ceva. Am fost membru in Nespresso Club in Anglia nivelul Ambasador (Cel mai inalt nivel). Am adus cun mine in jur de 300 de capsule in bagaj si nici macar una nu a fost avariata. Atasez si ceva poze cu capsulele.

(Translated by Google) A store like outside (Original) Un magazin ca afara

(Translated by Google) Serving of note 10 !! (Original) Servire de nota 10!!

Nice location, professional people

(Translated by Google) Order. Good supply. (Original) Ordinea. Buna aprovizionare.

(Translated by Google) Location of 10 (Original) Locatie de 10

(Translated by Google) Great coffee! (Original) O cafea deosebită!

(Translated by Google) A location only for coffee lovers. (Original) O locație doar pentru iubitori de cafea .

(Translated by Google) A special coffee (Original) O cafea deosebită