Very helpful salesmen, helped a lot with a specific watch I wanted by ordering it from another shop from the country and getting me a discount for it!

(Translated by Google) Our experience with the service staff, respectively the store, was not very pleasant. I don't think a customer should be satisfied at any cost, or treated in a special way, but I think a minimum of empathy and politeness should be displayed when working with customers (or at least when it comes to kind, sensible people. ). You must understand that a person has no way of knowing a priori your sealing, return, exchange procedures. That is why it would be normal to guide them with a little patience and kindness. The young lady from the service almost took care of us because we didn't come with all the completed forms from home, instead of listening to our problem and the way we were instructed to proceed until that moment (the top, also by the staff from service). I do not recommend strictly because of the staff and I would not return here to buy other jewelry. I felt very little support and openness to the client, and the address was almost rude. Sin. (Original) Experienta noastra cu staff-ul din service, respectiv magazin, nu a fost foarte placuta. Nu consider ca un client trebuie multumit cu orice pret, sau tratat intr-un mod deosebit, dar cred ca un minim de empatie si politete ar trebui afisat atunci cand lucrezi cu clientii (sau macar atunci cand e vorba de oameni amabili, cu bun simt). Trebuie sa intelegeti ca o persoana nu are de unde sa cunoasca a priori procedurile dumneavoastra de sigilare, retur, schimb. De aceea ar fi normal sa ii indrumati cu putina rabdare si amabilitate. Domnisoara de la service aproape ca ne-a luat la rost pentru ca nu am venit cu toate forumularele completate de acasa, in loc sa asculte problema noastra si modul in care am fost indrumati sa procedam pana in momentul respectiv (culmea, tot de catre personalul din service). Nu recomand strict din cauza personalului si nu am mai reveni aici pentru a achizitiona si alte bijuterii. Am simtit foarte putina sustinere si deschidere catre client, iar adresarea a fost aproape nepoliticoasa. Pacat.

(Translated by Google) The ladies are especially nice and professional. They solved my problem (replacing a defective product) immediately. They are kind and present every product with luxury. I RECOMMEND !!! (Original) Doamnele sunt deosebit de drăguțe și Profesioniste . Mi-au rezolvat problema ( înlocuirea unui produs defect ) imediat. Sunt amabile și prezintă cu lux de amănunte fiecare produs . RECOMAND !!!

(Translated by Google) Today 11.09.2021 around 13:00 I had the pleasure to buy an Atlantic from the Splend'or Unirea Shopping Center store. As I expected, the watch was impeccable quality, but the ladies who were at work showed availability to customers, something you rarely find in a store in Romania. Congratulations, so employees !!! 👍👍👍 (Original) Astazi 11.09.2021 in jurul orelor 13:00 am avut placerea de a achizitiona un Atlantic din magazinul Splend'or Unirea Shopping Center. Dupa cum ma asteptam ceasul a fost calitate ireprosabila , insa doamnele care erau la munca au dat dovada de disponibilitate fata de clienti ceva ce rar gasesti intr-un magazin din Romania. Felicitarile mele , asa da angajati!!! 👍👍👍

(Translated by Google) I have been in love with this store for 5 years, the staff are so kind and patient, they always helped me find what I needed. They never rushed me and treated me impeccably. I recommend this store for the variety of jewelry and watches and for the employees who they are 100% involved and you can see that they like their work. (Original) De 5 ani sunt indrgostita de acest magazin,personalul atat de amabil si rabdator m a ajutat sa imi gasesc mereu ce mi a trebuit.Nu m au grabit niciodata si m au tratat impecabil.Recomand acest magazin pentru multimea de bijuterii si ceasuri si pentru angajatii care sunt 100% implicati si se vede ca le place munca lor.

Personal foarte amabil, foarte atent la nevoile clientului, seriozitate, profesionalism. Am achizitionat un inel absolut superb pentru o ocazie speciala. Raport calitate/pret excelent! Recomand cu mare drag produsele si serviciile Splend'OR! Multumesc mult minunatei echipe din locatia Splend'OR Bucuresti Unirea!

(Translated by Google) Very attentive employees, eager to help you purchase a useful product, but not the most expensive. To be appreciated! (Original) Angajați foarte atenti, dornici sa te ajute in achizitia unui produs feumos, dar nu cel mai scump. De apreciat!

(Translated by Google) If you want to have a pleasant experience, try the SPLEND'OR Unirea store. Quality products and well-trained staff. If you need to buy a gift and want something special, call with all confidence the advice of the staff in the store, patient, nice and well prepared. I will definitely come back. Congratulations to the SPLEND'OR Unirea team. (Original) Daca vreti sa aveti o experienta placuta,incercati magazinul SPLEND'OR Unirea.Produse de calitate si personal bine pregatit.In cazul ca este necesar sa achizitionati un cadou si doriti ceva special ,apelati cu toata increderea la sfaturile personalului din magazin,rabdator,dragut si bine pregatit.Cu siguranta o sa revin.Felicitari echipei SPLEND'OR Unirea.

(Translated by Google) I am a customer of the store. For watches and jewelry. I recently purchased a pair of earrings. I keep finding a seller named Violeta. Super cute and involved Thanks . I always come back with pleasure. Those girls really do their job (Original) Sunt clienta magazinului. Pt ceasuri si pt bijuterii. Am achiziționat de curind o pereche de cercei . Tot nimeresc o vînzătoare cu numele Violeta . Super draguta si implicata Multumesc . Revin cu placere mereu . Fetele alea chiar isi fac treaba

Excellent service. Very kind staff. 100% recommend

Nice and cheeper than other similar jewellery stores

Beautiful jewelry, wide selection, but unfortunately I was charged more for one of the products, 180RON instead of the 130 which was clearly visible on the tag… I didn’t say anything to avoid conflict but it left a bad taste in my mouth.

Super profi! Very nice and always helpful.

Quality products. Very well maintained shop with plenty of brands to choose from.

Ok 10++

Excellent Service

Great service and always willing to help with details and watch choices

Toată interacțiunea la magazinul de la Unirea a fost super profi de fiecare data și cu multa răbdare. Lunar merg și cumpăr diverse bijuterii pentru colegele sărbătorite 🙂 Va apreciez și va doresc sa mențineți aceeași calitate a serviciilor!

Produse multe, preturi mai maricele decât altădată. Vânzătoarele sunt f amabile, chiar drăguțe.

Perfect place for a special gift! ❤️

Lovely store and amazing staff!

Totul a decurs splendid. Am avut parte de suportul necesar în alegerea cadouluii. Atat cu sfaturi cat si cu expunerea gamei completă( din categoria selectata). Recomand acest shop cu incredere. Semnat: un client super mulțumit. MD

(Translated by Google) A pleasant experience, well-trained staff and attentive to customer requests. Certainly whenever I want to buy a gift I will turn to this store. Thank you staff. (Original) O experienta placuta,personal bine pregatit si atent la solicitarile clientilor.Cu siguranta ori de cate ori o sa doresc sa achizitionez un cadou o sa apelez la acest magazin.Multumesc personalului.

(Translated by Google) Very satisfied! The ladies there who help you, always smile, which matters a lot, help you and have patience with you, if you are not determined or you want to see others. I come back with pleasure every time. Thanks (Original) Foarte multumita! Doamnele de acolo care te ajuta, intotdeauna zambesc, ceea ce conteaza foarte mult, te ajuta si au rabdare cu tine, daca nu esti hotarata sau mai vrei sa vezi si altele. Revin cu placere de fiecare data. Multumesc

(Translated by Google) Whenever you visit this store I am deeply impressed by this kind team, eager to help you and offer you information in such a way that you can not leave without buying a product of very good quality and therefore makes you always come back pleasure. Congratulations to the whole team! (Original) Ori de cate ori vizitez acest magazin raman profund impresionata de acest colectiv amabil, dornic sa te ajute si sa iti ofere informatii in asa fel incat nu poti pleca fara sa cumperi un produs de o calitate foarte buna si de aceea te face sa revii mereu cu placere. Felicitari intregului colectiv!

(Translated by Google) Every time I had a gift to offer, the first store I thought of was Splendor Unirea. Why? Very airy and well presented goods, on the range, easy to get an idea. The very kind staff listened to what I wanted and guided me so that I could decide easily. Wide range of products, very well stocked, many brands and price categories. (Original) De fiecare data cand am avut un cadou de oferit, primul magazin la care m-am gandit a fost Splendor Unirea. De ce? Foarte aerisit si bine prezentata marfa, pe game, usor sa-ti faci o idee. Personalul foarte amabil, m-a ascultat ce doresc si m-a indrumat astfel incat sa ma hotarasc usor. Gama larga de produse, foarte bine aprovizionat, multitudine de branduri si categorii de preturi.

(Translated by Google) It's the place I go every time I have something to buy. The girls are wonderful, always with a smile on their face and the jewelry is special. I always come back with great pleasure! Thanks! (Original) Este locul unde merg de fiecare dată când am de cumpărat ceva "de suflet". Fetele sunt minunate, mereu cu zâmbetul pe buze iar bijuteriile sunt deosebite. Revin mereu cu mare plăcere! Mulțumesc!

(Translated by Google) High quality jewelry, and the employees are well prepared, eager to help you! I highly recommend !! (Original) Bijuterii de înaltă calitate, iar angajatele sunt bine pregătite, dornice sa te ajute! Recomand cu drag!!

Most helpful and patient. I highly recommend!

(Translated by Google) I had an unpleasant experience in this store. I bought a Bulova watch for my father, who after two days of wearing it was no longer functional - his winder fell with a shaft on the street without ever being manipulated and respectively the watch stopped. I noticed that it hardly works at home anymore. Going to the store, the ladies from the staff shrugged (they were not surprised that the pieces simply fall out of a new and expensive watch) and directed us to the cervix to find out. The service gentlemen also considered that the watch did not show non-compliance, and that it was the customer's fault that he lost the watch winder, which fell spontaneously, so if we want repair we have to pay again, although it was under warranty. . In the end, I was left without a watch and with the money lost ... all in all, I will never buy products from this network of stores, which sell "branded" products and do not assume when they break down at the exit. from the store and I will not recommend to anyone. In principle, I will file a complaint to consumer protection. (Original) Am trait o experienta neplacuta in acest magazin. Am cumparat un ceas marca Bulova pentru tatal meu, care dupa doua zile de purtat nu a mai fost functional- i-a cazut remontoarul cu tot cu ax pe strada fara a fi fost manipulat vreodata si respectiv ceasul s-a oprit. Am sesizat ca nu mai functioneaza deabia acasa. Mergand in magazin doamnele de la staff au dat din umeri (nu le-a mirat faptul ca dintr-un ceas nou si scump cad piesele pur si simplu ) si ne-au directionat catre cervice pentru constatare. Domnii de la service , la fel, au considerat ca ceasul nu prezinta lipsa de conformitate, si ca e vina clientului ca a pierdul remontoarul ceasului , care a cazut spontan, deci daca dorim reparatie trebuie sa platim din nou, cu toate ca era in garantie. Intr-un final am ramas si fara ceas si cu banii pierduti ...una peste alta nu voi mai cumpara niciodata produse din aceasta retea de magazine, care vand produse ''de marca'' si nu isi asuma cand acestea se strica la iesirea din magazin si nici nu voi recomanda nimanui. De principiu voi depune si o plangere la protectia consumatorului.

(Translated by Google) Every time I want to pleasantly surprise my wife, sister, mother, I turn to this store. I declare myself captivated by the staff, the ambiance and the variety of products. Thank you! (Original) De fiecare data cand vreau sa imi surprind placut sotia, sora, mama apelez la acest magazin. Ma declar cucerit de personal, ambianta si varietatea produselor . Va multumesc!

(Translated by Google) Good to very good products. Personal ok. I would have preferred to be able to watch for 10-15 minutes without being disturbed. (Original) Produse bune spre foarte bune. Personal ok . As fi preferat sa ma pot uita 10-15 minute fara sa fiu deranjat.

(Translated by Google) Hats off to the ladies who showed a lot of patience and professionalism, showed us all the products they wanted and helped us make the best decision 😊 (Original) Jos palaria pentru doamnele care au dat dovada de multa rabdare si profesionalism, ne-au aratat toate produsele dorite si ne-au ajutat sa luam cea mai buna decizie 😊

(Translated by Google) A very, very pleasant experience! I bought a Casio Pro Trek watch, and the availability and kindness of the ladies I communicated with, especially Mrs. Conteanu Anne Marie, were outstanding. Thank you very much! (Original) O experiență foarte, foarte plăcută! Am achiziționat un ceas Casio Pro Trek, iar disponibilitatea și amabilitatea doamnelor cu care am comunicat, în special ale doamnei Conteanu Anne Marie au fost deosebite. Vă mulțumesc foarte mult!

(Translated by Google) I appreciate the professionalism, kindness and patience of the ladies who work in this store. (Original) Apreciez profesionalismul, amabilitatea si rabdarea doamnelor care lucreaza in acest magazin.

(Translated by Google) Today, I went to buy a watch... I was indecisive, but the girls there (they are women as a rule, but that's how I like to caress them), were very nice and especially patient with me... until I managed to get a Casio, very nice.. . Thank you girls ! (Original) Astazi,am fost sa~mi cumpar un ceas ... Am fost nehotarata,insa fetele de acolo (sunt femei in toata regula,dar asa imi place mie sa le alint),au fost foarte dragute si in special rabdatoare cu mine...pana am reusit sa iau un Casio ,foarte dragu... Multumesc fetelor !

Amazing service and great products! Thank you Anne Marie for your help!

Nice service!

The most nicest people you can find!

Very helpful and nice staff🫶🏻

Perfect place for shopping, the lady was very nice :)

Excellent services, very kind staff.

Excellent experience! All the products bought, from watches to jewelry, are of very good quality.

Beautiful experience - just bought my first "serious adult" watch. Great salesmen as a fine touch.