Onsen spring hot water itself is not really good but food and service are good. The room smelled a bit. They should clean and kill the odor. There is a Hikevision camera in a breakfast room checking body temp. it's not necessary to take a pictures of our faces to check the body temp which is a privacy concern.

Looks very old and outdated on the outside, but entering the hotel was a pleasant surprise - upscale Japanese style interior maintained to high level of cleanliness. Rooms also stylishly furnished Japanese Ryokan style. A slight complaint is the hint of cigarette smell despite requests for non smoking rooms, though this may be a 1 off case of bad customers rather than a hotel issue. There are plenty of banquet halls for parties and events, so that seems like a core business of the hotel. So I'm guessing this hotel is well suited for a large scale event for a group of visitors. If you're visiting for the hotsprings, you definitely should check out the one on basement 1. Note that this hotspring alternates between male and female usages through different hours each day, so you'll have to figure out the right time to visit. The Rocky stone seems to be a theme, and I particularly enjoyed cooling on the long wooden benches (real comfortable 原木natural wood) between dips in the hotspring.

Came here 5/21/2022 The hotel is huge and has many facilities and fun activities. The hotels location is quite far from the Ikaho Onsen Steps, but is ok. The rooms are medium-sized and Is neat and well cleaned. The buffet's food is tasty, and I like the Grand bath Onsen which is really fancy and at the right tempturature. Overall enjoyed the stay here!

In summer, the pool will be opened until the end of August (approx.). Nice and warm welcome at the beginning as the Japanese hospitality. Extremely surprised and enjoyed with free self-service welcome drinks bar 8:00-20:00.

Hotel was old but good maintenance. Room is good reformed. Food was good too. The only reason I did give 5 stars is because of the wifi. Too weak in many places. Even in room too.