1/5 Apiradee N. 1 year ago on Google
I
have
booked
a
total
of
3
rooms
in
the
past
weekend.
The
experience
was
incredibly
horrible.
The
rooms
were
not
ready
at
3pm
(check
in
time),
we
waited
for
1
hour
to
only
get
one
room
checked
in.
One
of
the
room
on
forth
floor
is
facing
an
abandon
camp
site
which
became
a
home
for
stray
dogs.
They
barked
and
howled
most
of
the
night,
our
two
friends
didn't
get
much
rest
at
all.
We
have
actually
requested
for
all
3
rooms
to
be
on
the
same
floor
but
the
hotel
couldn't
manage
their
schedule
resulting
in
all
late
check
in
and
rooms
weren't
ready.
The
drain
in
a
shower
room
doesn't
work
properly,
resulting
in
flooding!
Water
came
out
of
the
shower
room
(even
with
door
tightly
closed)
making
a
big
puddle
all
over
the
bathroom
floor
(danger
hazard).
They
ask
guests
to
pick
out
a
time
for
breakfast
(they
have
four
time
slots
available).
When
we
arrived,
we
have
been
notified
that
the
only
times
they
have
left
were
6.15
and
10.15.
Constantly,
a
restaurant
employees
are
walking
around
to
tell
people
that
you
only
have
1
hour
to
eat.
This
is
outrageous.
We
paid
a
good
amount
of
money
to
have
a
weekend
get
away
with
family.
I
don't
need
people
to
rush
us
through.
There
are
plenty
of
space
in
a
restaurant.
The
pool
is
way
smaller
than
the
pictures
that
shown
on
the
website.
No
towels
available
near
the
pool.
You
have
to
ask
for
it
at
a
food
counter
before
you
enter
a
pool
area.
We
have
asked
for
3
towels
but
the
hotel
employee
tried
to
negotiate
if
we
can
just
take
two?!?
This
place
suppose
to
be
a
pretty
high
end
hotel
but
I
am
shocked
of
with
a
low
quality
of
services.
I
have
talked
to
a
manager,
he
can
only
offer
us
an
on-zen
voucher
and
it
has
to
be
used
at
this
hotel.
No
thanks,
we
will
not
return
and
I
recommend
staying
away
from
this
hotel.
Not
worth
the
money.
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