1/5 chetna b. 5 years ago on Google • 88 reviews
WORST
HOTEL
EXPERIENCE
EVER!
On
the
very
first
night
of
our
three-night
stay,
both
our
bikes
which
were
locked
on
the
bike
carrier
behind
our
car,
that
was
parked
in
the
dedicated
parking
facility
of
the
hotel,
were
STOLEN!!!!
On
reporting
the
crime
to
the
hotel
staff,
we
got
a
very
cold
and
an
indifferent
response.
They
didn't
even
direct
us
with
the
next
steps,
however
simply
brushed
away
the
issue
by
saying,
it
is
a
common
instance
and
these
things
keep
happening
here
since
it
is
a
'bad
area
for
bikes'.
All
the
more,
they
had
seen
our
car
loaded
with
bikes
the
previous
night
but
they
didn't
even
care
to
warn
us.
The
security
personnel
too
at
the
hotel
treated
the
issue
very
lightly
by
saying
he
is
not
a
part
of
the
hotel
staff
and
belongs
to
a
private
firm
hence
can't
help
us
in
anything.
Our
bikes
were
brand
new
and
worth
Euros
1200.
The
financial
loss
is
one
aspect,
the
emotional
loss
is
another.
On
top
of
that,
the
way
we
were
treated
and
the
whole
issue
by
the
staff
and
the
security
personnel
was
pathetic!
We
are
totally
disappointed
in
the
total
lack
of
hospitality
shown
by
this
hotel
towards
their
guests.
Will
neither
come
back
to
this
hotel
and
maybe
nor
Sweden.
1 person found this review helpful 👍