Most of the pieces of fish were overly salted or preserved. This didn’t allow me to even appreciate any quality in the fish. Instead all I could taste was the saltiness. Additionally, the chef didn’t explain a single piece or even let us know what type of fish the piece is. Not only was the quality and taste not as good as I expected but the quantity was shockingly small. We only got around 7 pieces each and a few small dishes. Given the lack of quality and such a small quantity I feel the prices are really not justified. Additionally the service was very lacking: after we finished the sushi we were kicked off the sushi bar to a table to finish our desert so other customers can go to the bar for the next seating. The manager/host was also quite rude the whole night and seemingly judgemental to everyone in our party. Other people in my party asked why she was so mad. Overall I wouldn’t recommend going here as nothing was great: the fish quality wasn’t great, the service was very poor, the quantity of food was extremely small, the whole meal seemed smaller than most sushi appetizers, and the design of the restaurant was uncomfortable as the chairs at the sushi bar were so low you couldn’t see across the bar and instead we’re looking up at the chef. Additionally it was very insulting after all of this to be kicked off the sushi bar and forced to eat deserts elsewhere so they could get more customers in.

Absolutely amazing Omakase experience in the heart of Zürich. The chef takes centre-stage behind the counter, where he carefully compacts glistening grains of rice—firm and a notch warmer than room temperature, exactly as it should be—and tops them with shimmering slivers of fish. Each nigiri is finished with a dab of soy, a sprinkling of sea salt or a flame from a blowtorch You’ll also be given an exemplary miso soup, served in a dainty teacup Meanwhile, the charming owner, Lin, is on hand to guide you through the sake and wine lists. You manage to find yourself in a little corner of Japan in the heart of Zürich.

Oh how should I begin this one…. I never had such an experience in any Michelin stars restaurant before; and believe me, between Thailand, Singapore and EU, I’ve been to many ( Possibly as many as 45). That’s saying something! As of February, 2023, I’ve had Approximately reviewed 200 restaurants on google and none is as bad as this (service wise). First off we got there at 6.30 (the time of our reservation). We were told by the lady owner that we were late, as she has emailed us that she changed our reservation time to 6.10 (that’s an odd time considering that the restaurant has not open for business yet). Ok, so a rough start. So this restaurant has 8 seats at the sushi bar and five tables. I was like ok? Why do you need tables at Omakase restaurant, maybe it’s for A la Carte. I don’t know. But I’ll soon find out. So once we were sat at the sushi bar, the food started coming. I would say that the courses were well placed and paced; as to be expected from restaurant of this calibre. However, when we got to the 13 out of our 16 courses, the lady owner promptly kicked us out of the sushi bar to the table…. I was left puzzled. Who does that?; let alone Michelin star restaurant. We ate the remaining of our food at the table covered with some art paper. Not exactly Michelin star is it? So why the two stars? The food was undeniably good, so I have to be fair to the Japanese (who was very polite and friendly. He was the reason why this establishment get the star in the first place). And the other star was for the waiter, which was a young Swiss gentleman who tried his best to serve the customers. As for The lady owner, well she isn’t a bad person or anything. However, I don’t think she’s right for the hospitality industry. She has no understanding whatsoever how to serve a customer, let alone this kind of Omakase dinning. She tries too hard to sell customers drinks and alcohol. She also only focused on those who ordered alcohol and she missed the part that every customer has the right to enjoy the evening. And I saw the owner reply to one review with a threatening message to take legal action? I mean that’s not a great idea. You should take the criticisms and improve on it. You are on the right path, you have great chef, great food and great waiter. You just need to focus on improving the customer experience. Sometimes, it isn’t about maximizing the profit. If you think you cannot finish the courses on time before the second serving, do something about it; perhaps hire more staff or extend the business hours. Removing the customers from the sushi bar isn’t the ideal solution. Worse yet, blaming the customer for being late when they weren’t was another horrible solution. Overall Food - Great Hospitality - Poor Recommendation - Definitely not

Edit based on response: Left a well thought out review and "team shin" ignores and tries to disparage reviewers. Embarrassing. It was a disappointing experience that left me questioning the Michelin guide's judgment. The taste and quality of the sushi fell far short of the expectations associated with such a prestigious accolade. From the moment I arrived, it was evident that something was amiss. The atmosphere was pleasant, but the lack of attention to detail in the dishes was glaring. Sushi, often celebrated for its delicate balance of flavors and textures, felt uninspired and lacked the finesse I expected. Even, easy to deliver pieces were a let down. One of the most disheartening aspects of the evening was the owner's involvement in explaining the dishes. It became apparent that the owner lacked the deep understanding of the food, leaving me yearning for insights from the chef, who should have been the true star of the evening. Unfortunately, my experience is not unique, as I've come across similar sentiments from fellow diners and reviewers. This experience has shaken my faith in the Michelin guide, as it seems they may have awarded stars to establishments that are no longer deserving. In conclusion, it was a letdown in terms of taste, quality, and overall experience, and it has made me reevaluate the credibility of Michelin ratings. I believe the owner should consider allowing the chef to shine and focus on refining the culinary offerings, decor, and drink options to regain their reputation.

Severely overrated. Price/quality is completely out of balance. The amount was moderate. The wine list is not exciting at all. Only French wines from the well-known and expensive houses. Price starts at 190 euros. The owner clearly has no knowledge of wine. Switzerland itself has beautiful affordable wines that are even better than those obvious French wines. The owner is quite arrogant by constantly dropping names and telling how exquisite her food is.

One of the best Omekase menu We had in Europe so far , amazing quality of food with Great ambience, love the chef counter to experience , worth the stop again before / after our family ski trip again . :)

Best Japanese place in Switzerland! And one of the best Omakase I’ve tried around the world. Zurich pearl. I’ve been here many times, always perfect. Expensive but worth every penny

This place is incredible. We did the counter omakase. Each dish was incredibly well-throughout. The owner was very hospitable, and welcoming. The chefs creations were delicious and exquisite. I would highly recommend to anyone to make a reservation here to dine for the true Japanese omakase experience.

Honestly - I don't understand the negative reviews. Zurich isn't known for good quality food but I've had Japanese food everywhere across the world, including Japan and this was one of the best Japanese meals I've ever had. Warm, friendly and kind service, delicious and beautiful food,. The atmosphere and restaurant is gorgeous. Hands-down my favourite restaurant in Zurich. Would give it 6 stars if I could.

We visited Shin last night for our anniversary dinner, we had a sit at the bar of a very nicely styled room. Loved the decor and atmosphere. The experiences had both positive and negative aspects: Positive: the food was incredible, the chefs are obviously very talented and presented an array of researched and delicious dishes. We were very impressed by. They were also very courteous and appreciative of the feedback. The waitress was lovely, just started and checked on us frequently. Negative: the owner did not ensure all guests had a great experience. During our stay two guests were at the bar near us and she entertained them all night with a conversation that ended up impacting everyone experience. She did not consider the fact every guest had the right to enjoy a special night, instead she only focus on this conversation basically ruining everyone else night (please note the two guys near me had no fault at all). This was not our first time is restaurant this level and never before we have been neglected that much by the top manager. When someone chooses such restaurant, he/she does it for the overall experience not just for the food. And the experience here (not the food) deserve basically no stars. Wine: the list of wine is incredible but really offers no options beside crazy prices wines. I guess is intentional. But did not sit well with me. Lastly the amount of food was on the very light. Worked for me but I can see how others may not appreciate it. Overall chef, food and the young waitress deserve many starts but unfortunately the experience was highly impacted but the lack of caring for the clients and because of that I would not give more than 2 stars as average. Hope the owner can reflect on this and improve the experience at the restaurant. If you visiting Shin, ensure you are sitting in a quiet corner.

Alright, lets talk about the three stars. Lets talk about the food. Amazing and great. Loved every bite of our omakase. Exceptional service worthy of the 1 michelin star and the owner was very knowledgeable and give us some more information on the food. It was a smaller seating, 6 of us total, so it felt more personable and I learned a little bit about sushi and the cuisine. Okay, so why 3 stars? It was the end of the experience that left a sour taste in our mouth. Being in the hospitality industry, I understand when there are friends or regulars in the building. Regular diners are great for business. 6 of us total including my wife and I and it was evident that the owner knew the group of 4 on a more personal level than just another guest. Nothing wrong with that. Where I felt put off was at the end. For 95% of the meal, it was an amazing experience. For a table of 2 at a 1 star omakase, we spent just shy of 900 dollars including food drinks and tip. That is not some cheap amount. The omakase was 600 so we spent another 300 in alcohol and tip. We definitely drank and had a couple rounds of whiskey. At the end of the meal, we felt less important and that we were not as valued as the other guest. We watched the owner give out extra course and a round of shots while we sat there. We were ready to pay and we were left to ourselves for some time while she conversed with the guests and proceeded to close them out. Up until the last 20 or so minutes, it was great. But the last minutes, we felt unimportant and that our presence didnt matter. Sure, we were travelling and may not ever end up in Zurich again, but up until this point, it was on our must recommend and try again list. Now other than this ending, everything else was great. Food was on point and the service, for the most part as well. I guess you could say we would recommend it as well

I’ve been to Shin 20+ times - it’s one of my favorite restaurants in Zurich, and has never disappointed. The food is always fresh, beautifully plated and perfectly executed. Sitting at the bar and enjoying the omakase menu while watching it prepared in front of you is the best way to eat Japanese food. The omakase menu is creative, filling, and you have the option to order additional pieces before dessert (a great way to revisit your favorite course)! Shin has a great sake and wine selection, and the owner, Lin, pays great attention to detail and remembers her customers and their preferences. This is one of Zurich’s best.

By far the best Omakase we have ever tasted. Due to the fact that you can watch the chef preparing (⭐️ -chef), gives the whole a very special character. I must say that I was able to taste the best tuna here, as well as the best shrimp. You really don't need teeth for this :) - anyone who has ever had the pleasure of eating high quality fish/seafood knows exactly what I mean. For the rest it is: TEST IT! Lin, the owner of the restaurant, is a very fun-loving and attentive hostess. We enjoyed the time - although it flew by - very much. Thank you for the experience. Fresh & unique products, which makes every food lover's heart beat faster. A two-hour culinary journey to Japan. We will be happy to come back again!

Wow Wow Wow speechless , lot of great rare wines on list , and the food are just mouth watering. Definitely coming back…….

Love the freshest of the food . When I call for rsvp , everything well organised , prepayment, with credit card , like all any other Michelin star’s restaurants around the globe . The dishes quality to presentation are just “sublime”

Chef is great. Fresh fish and other materials. The course follows a good order with decent plates. The location is center center. Great experience there highly recommended- perfectly splendid.

I’ve dined at Sushi Shin twice now and I have to say the quality of food, the attentive service including personal attention from the owner and the availability of fine wines (even some rare vintages) all makes this a favorite in Zurich. The price point is reasonable compared to the many fine establishments in Zurich. The ambience is quiet and refined yet casual. This is a great restaurant for a business meal or a more intimate event. I have had the pleasure of having Japanese food in some of the finest restaurants in the world. This place fares very well on its own with the availability of fresh fish and seasonal ingredients. I recommend you have a visit as you won’t be disappointed.

Best restaurant in town! If you are looking for an authentic super high quality EXPERIENCE this is the place! So much respect for the art and passion of the great owner and the team! Thanks for an amazing Saturday night. Felt like being in Japan

Our favorite place in Zurich. Amazing quality of product and super tasty every time. Excellent service. Highly recommended!

Absolutely delicious, It is by far the very Best I’ve ever had. In addition the service is perfect, with a small cosy / home like atmosphere. Will definitely eat there again

Amazing Restaurant and experience! Was there with my wife in the beginning of 2023, felt like I was being received in Lin’s home, we got there and sitted on the counter, chatted for a few moments while the chef was preparing everything, got a recommendation on an amazing sake and then started the Omakase. Amazing and fresh fish, awesome presentation. For sure one of the best sushis I had! Can’t wait to be back :)

Yesterday, I had the pleasure of dining at Shin, and I have to say that it was an exceptional culinary experience. The omakase menu at this restaurant is a true masterpiece, with each course carefully crafted and presented with the utmost attention to detail. The chef and his team take great pride in their craft, and it shows in every bite. Also, Lynn the owner of Shin is great person that without exception knows how to make their guests feel welcome. Overall, I highly recommend this restaurant as it was by far the best Sushi experience I had in Switzerland. The food is truly top-notch, and the atmosphere and service are equally impressive. The only thing that is unfortunate is that I didn‘t discover Shin earlier. Will definitely come back as often as I can. Down below I have added some of yesterday‘s pieces.

I rarely write reviews, however this needed some words. The bad reviews are true. The owner takes aways so much from what could have been an enjoyable experience. The price point is far to high in relation to what this omakase is. The owner who was visiably drunk, and ramblings. Her demonor could best be described as a mix between loud, rude and pompous. Miss Lin whos knowledge of fine dining is obviously limited, belitted the staff and treated the four guest , and her date as outsiders. We arrived on the night of a fresh Tuna cutting omakase. To what we imagined to be a delightful joy filled experience with special cuts and treats. Was insted a well done, but basic omakase for the five guest while cut after cut of prime tuna was served to the owner and none of the guest including her date. While she made photos for her instrgam while we all watched in awe. To which i asked what menu are those on. Our tasting menu missed all the elements that are included in menus at this price point around the globe. Taste , and experience with a michelin star are normally abslute, however one wonders if there was a bribe in place or was the reviewer in on a day the owner wasent present . As someone who travels the world eating at some of the top resturants the price point to service and experience of sushi shin is laughable at best. For 400 fracs per person and only having water mind you. We expected much more. This omakase was the equivalent to a $200 worth od sushi at Blue Ribbon in nyc. And that's selling Blue Ribbon short. I think it would do Sushi Shin and miss Lin a favor to see what really happening outside the bubbles she currently lives and whats being offered around the world. I feel bad for the chef as he was highly skilled however the owner is delusional in what she's offing and how much it should cost. Nothing here was above average at this level.