1/5 mahalo 1 year ago on Google
(Translated
by
Google)
If
you
make
a
mistake
on
the
reservation
date
and
try
to
change
it
on
the
same
day,
a
cancellation
fee
of
100%
will
normally
be
charged.
The
receptionist
is
also
a
broken
foreigner
and
the
story
is
not
transmitted.
No
reply
to
email
inquiries.
This
is
my
mistake,
but
even
if
I
realized
the
mistake
on
the
day
and
processed
the
cancellation,
there
was
no
reply
and
I
called
the
headquarters
many
times.
However,
it
seems
that
a
100%
cancellation
fee
will
be
charged.
No
warmth
or
anything.
You
never
know
what
will
happen
in
this
day
and
age,
so
be
careful
when
booking
this
inn.
(Original)
予約日を間違え、当日中に変更しようとしても普通にキャンセル料が100%かかります。受付もカタコトの外国人で話が伝わらないし。メールでの問い合わせも返信無し。こちらのミスですが、当日中に間違いに気がついてキャンセル処理をしても、一切返信が無く本部に電話を何回もかけて、5日目にしてやっと繋がったと思ったら、予約日を間違えたとしても100%キャンセル料がかかるそうです。温情も何もありません。このご時世、何が起こるか分からないので、この宿を予約をする際は気をつけた方が良いですよ。
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