Stayed here two nights. Hotel staff is very friendly and helpful. Helped us with check-in and also room was large, spacious and also had a balcony. Bathroom was good as well. We had lunch and dinner as well here and food was good. We had an early flight the day we left and so they packed our breakfast for us. The location is good and there is a seven-11 in walking distance. They also have a pool

The rooms are big, well maintained and clean (especially for Thai standards). The staff was really friendly and helpful (this dude put in so much effort to better up our stay). The view over the city from the 4th floor is good. The city centre is just a walk away. Only downside would had been the breakfast, which consists of two pieces of bread with jam, coffee or tea, scrambled or Fried eggs and two small sausages. But for a few days it's all you need to start in the morning.

Good value for money. Clean and large rooms (superior room) Air conditioner is not blowing at the bed! That's very rare air conditioner setup variant in Thailand)). Hotel have small pool and car parking.

I truly enjoyed my stay. Sure some say that it's a little out of the way, it's quiet all of the time unlike other locations where the traffic and band music must be tolerated. The staff were always courteous and would go the extra mile to assist. The restaurant was extremely good with nice portions and prices. I will definitely come to stay again.

The personnel is friendly , they bend over backwards to make your stay comfortable. The restaurant food is delicious! The hotel room's are spacious with a efficient working Air conditioning. I wil definitely recommend you to come and stay here.

Stayed back here again after 3 years of pandemic. Still as clean and welcoming as before. This family owned hotel is well maintained with safe carpark and good WiFi. Highly recommended

Good value family run hotel in quiet location but near enough to walk into Old Town. Very friendly and helpful.

Cool Residence in Phuket Town turned out to be a lovely experience for our family. The family room was just right for the three of us, and we enjoyed having a balcony with a street view. The room had all the necessities we needed - coffee making facilities, a TV, free Wi-Fi, and a large wardrobe. An added bonus was the full-sized fridge right in the room, which made storing our snacks and drinks a breeze. The owner was a genuinely caring individual. When we checked in, he warmly greeted us and shared some useful tips about the neighbourhood, like the best places to grab a bite or explore. It felt like having a friendly chat with someone who really cared about our comfort. Complimentary breakfast was a pleasant surprise each morning with coffee, juice, milk, cereal, toast, butter, and jam waiting for us. We appreciated the microwave on our floor, along with plenty of bowls, plates, and cutlery for our convenience. One aspect that impressed us was how clean and tidy the room and the entire hotel were. It's clear that the staff takes pride in keeping things in order, and it made us feel relaxed and comfortable during our stay. Overall, Cool Residence offered a homely atmosphere, and the owner's friendly hospitality made it even better. We thoroughly enjoyed our time there, and it's definitely a place we would consider returning to on our next visit to Phuket Town.

I recently stayed at this hotel and had a fantastic experience. The accommodations were comfortable, the service was impeccable, and the overall atmosphere was delightful. I would give it a solid 5-star rating for money value. Highly recommended for a great stay!

Amazing price and quality. The rooms were very clean. Microwave, bowls and utensils were right outside my room. Rooms were clean. I miss this place. I'll be back