Very modern hotel, rooms are very clean and spacious, common areas are very clean and comfy. Even has a common kitchen and ping pong table. It is situated in a nice location in front of the sea, very close to the town center. I love this hotel, and if I happen to come back to Tallinn I would come back to this hotel for sure. The only thing that was missing is the TV but not really that important.

Check-in is automated via a set of machines at the entrance. Once you check in you get your keys printed out. IMPORTANT: you can't do it before 3PM, however, there is a free luggage storage where you can put your stuff. There is a help button which you can use to get real human interaction. The rooms are very very small but everything is really clean and looks brand new. The restaurant has very limited options for lunch, but the breakfast is good. I would recommend the perfect English breakfast (sausages, beans, toast, bacon, rye bread, lettuce, and tomato). Internet speed is not bad, it is an open network. Third floor and the mezanine are good places where you can sit and work. Regarding price, it's affordable at around 35-40 Eur per night. I would definitely come back again

I’ve stayed here over ten times in the past 12 months for business and private occasions. I’ve seen the hotel improve in certain areas and deteriorate in other areas. Since the hotel is still partially under construction until spring 2022, be prepared to look at a building site and be woken up at 7 AM every working day by construction noise. The rooms are generally a 10/10 in terms of value for money; the same goes for the hotel's location. When it comes to the room, there are usually three potential issues that are a hit or miss when booking the (small) double room. Some bathrooms are super petite with an open shower; others are much bigger and have a closed shower with a door. In the case of the smaller bathroom, the water will go everywhere. Climate control is also something to keep in mind. In the winter, the temperature is not adjustable, even if the thermostat lets you do it. This is something in nearly all buildings in Estonia that use this climate system. In the summer, it's a different story; it works great. Cleanliness is sometimes an issue; I understand they’ve had some staffing issues, which was seen in some of the rooms I’ve had. The bed is very comfortable, and the internet is high speed. What I’ve seen over the past year is that Citybox has significantly focused on long-term stay agreements, which is excellent for them but not for short-term guests; this has lowered the standard in general. Specifically in the shared kitchen area on the third floor. The shared fridge is just a biohazard and smells awful, and the general hygiene is not there. An example of this is when I saw a guy prepare raw chicken - and without washing his hands - touch the microwave in multiple places and cook his chicken that way. Any shared kitchen items were also not cleaned; I was absolutely amazed. I’m not a germaphobe, but this is just nasty. These long-term “tenants” are primarily students and refugees. Hence I’d stay away from this area or thoroughly clean anything before use; the hotel doesn’t clean it regularly. When it comes to the staff, they’re overall lovely and give you a very local treatment. This means being very direct in their answers and only providing limited support. Be prepared to hear a no without any explanation on some requests. When it comes to being a “Hotel,” I’d refrain from classifying them as a hotel mentally; it's more like an Airbnb with some shared facilities. There is no room cleaning during your stay, and there is also no room service or coffee/tea facilities in the room. This certainly has its upsides for the environment and price model. Recently the parking garage below the hotel has opened, and it’s great. For €3,50 per 24h, you’re able to park your car in a secure and heated garage below the hotel (Barking app needed). What I’d like to see happen is more clear communication to guests, appreciation for being a recurring guest, and cleanliness in shared areas of the hotel. All issues mentioned in this review have been passed on to the staff/manager before posting this review, and ample time has been given for service recovery. I’ll update this review up or down based on my future stays. UPDATE: Thanks Teele for your quick reply! We might not have spoken personally, but I’ve had interactions on several occasions with your duty manager/staff. The findings found during my stays in the previous 12 months are factual and not based on a one-time occurrence. Some of these findings are confirmed by other reviews/guests. I have nothing against your concept. Instead, I am pointing out improvement areas + informing other guests of some items that work differently at Citybox hotel compared to standard hotels.

Great location and comfortable beds and rooms. Didn't love the kitchen area but if you don't mind microwaving meals and a packed fridge, it's fine! Laundry is a little overpriced (€5 for wash and €5 for dry) but it's nice to have laundry and a kitchen. Staff was very accommodating and friendly. There lots of toys for kids and a lovely coffee shop attached to the hotel.

Good location. Within minutes walk of of old town and the marina. Rooms were on the small side, however, the beds were super comfortable. Bathrooms were decent sized and entire property, was very clean and well kept

Modern, new, clean hotel with extra comfortable beds, rain shower, good air quality (you can change room temperature easily), visitor kitchen with fridge and microwave, vending machine with snacks, good quality coffee machine, comfortable lounge areas and proximity to city center. No breakfast included but there is a cafe downstairs in the same building and also many cute cafes nearby so you can choose a different place every day, which I personally prefer. Definitely my first preference when looking for a place to stay in Tallinn.

Really convenient location for us having arrived on the ferry. And really handy to walk into the old town from here too as well as exploring the surrounding area which is under a lot of development but promises to be a trendy part of town. Check in was very smooth using the terminal. Rooms were very modern and more than adequate for our couple of nights here. It has everything we needed and loved the ironing room which are on each floor. There's also a vending and coffee machine. The restaurant was also a great choice for breakfast. A very pleasant stay!

A two-hour flight from the UK brought us to part two of our trip; Tallinn, the capital of Estonia 🇪🇪 country #130. We'd be returning to Tallinn after a couple of days in Finland so chose the CityBox Tallinn Hotel. Located a stones throw from Tallinn's sea port the hotel sits in a modern swanky part of the city that has great views of both the port and the old town. We arrived late evening after the flight but it felt like we had moved forward in time - I'll explain. The modern crisp exterior of the hotel was just for starters. Inside everything was automated. Having made a reservation online we were presented with a touchscreen where we booked in, obtained our key and given instructions for the room. Our room was a masterpiece in utility and functionality. Minimalism certainly is the theme - if it does not have a function then it's not required. The shower room was hard-wearing, modern and very clean. The bedroom had the essential double bed with a bonus view of the port that could be enjoyed from the bench seating. There are a number of lounge areas in the hotel, a kitchen to prepare your own food or a trendy restaurant for people wanting the full holiday experience. This place is not the Ritz and I love it.

Went here after a disappointing hostel experience and it was a huge relief! Easy check-in, good room, relatively convenient location. You do get what you pay for so don't expect some sort of luxury experience but it's clean, private, comfortable, and everything works. It's about a 5-10 minute walk from most transit, but the walk is nice, and it's walking distance to the ferry terminal and the Old Town. The laundry is rather expensive (€5 for a wash and another €5 for dryer), but the communal kitchen and lounges are nice.

basic, clean, comfortable and affordable. It was a clean room with nice and bright lighting. Loulou cafe is attached with tasty meals for your dining needs. Soft beds. My room was perfectly sized for 1 traveler. Easy check-in/out via kiosk. Affordable for the length of my stay. Easy arrival from the airport via Tram 4 or bus. Walkable to old Town by about 15 minutes. Shopping and restaurants nearby make it an ideal location whilst in Tallinn.

Very nice little hotel near the sea; sadly my room is looking the exact opposite way but this part of the city has it's own feeling at night so not that bothered about it. The room was clean, the bed is fantastic, check-in was painless - this is fantastic choice for a stay!

Very nice Hotel with reasonably priced rooms. Me and a friend stayed here for three days during our vacation. The room we were in was relatively small but still big enough for our purposes. Besides this the room and the bathroom were very clean with no signs of any previous guests. The rooms also have a quite modern Furnishing as well as the Hotel itself, therefore the overall Atmosphere was nice. There are two Elevators in the main lobby through which every floor can easily be accessed. Breakfast is not included in the booking price but can be bought in a café in the ground floor. Overall a very nice Hotel.

Great location, quiet rooms, the ceiling in the rooms are very high and windows are wide so does not feel like you are staying in a small box. Check in and out process was straight forward. Lobby was nice so I could spend time with my friends there. Close to the hotel was also parking which costs only 4 EUR for 24 hours - sweet deal but the car will get dusty as the parking is not asphalted. Rooms were clean and the bed was super comfortable, slept like a baby.

This hotel is new and modern design. It is not that expensive for the price. It is young style. The location is good, it closes to the port to go to other country by ship, it is not far from the old city center. They have self check in which is nice and easy but it also has reception on the left conner to help you. The lift is very fast. The bedroom is clean and nice like in the photo, the toilet also clean and modern. One thing my room does not have boiler, refrigerator and Tv but you can use them in the common room on the third floor. The hotel does not clean my room everyday but it is ok for me. It also has pingping table on the second floor. The staff is really kind and helpful.

Super modern new „hotel“. Very nice rooms, tall roofs and nicely designed. „Hotel“ because i think the offered service and my expectations from a hotel are definitely different. i wouldn’t expect from a proper hotel that there will be no room cleaning during your stay. also i wouldn’t expect in order to get fresh towels to go to the lobby by myself. so all in all definitely things one could have discovered by reading the website entirely but as i said, things i wouldn’t expect from a hotel rather than from a hostel. but furthermore the service seemed a little inflexible as well. although there were nice wine glasses at the bar it seemed to be absolutely impossible to get a pair of them for the room. anyways. the hotel is located in the very nice district of rotermann city. beautiful neighborhood, very close to the water and well connected by public transport. so all in all i really can recommend this beautiful hotel but one should know what to expect because the word hotel is definitely a little misleading in this case.

Nice modern hotel for youth, in my opinion. Situated close to the harbor and terminal D. Also it's only 500m to the old town. There are different kind of rooms. I was lucky to get a room for single traveler with my personal hi tech bathroom and very comfortable bed with so fresh sheets. It was nice to know that there're also kitchen for guests, pet's room on the 3d floor, buffet on the ground floor and ping pong table on the 2d. Very friendly stuff. Extra clean. Recommended.

Very convenient setup: rooms are small but very well designed: you don't like space and comfort. The hotel has all the services you need and more: laundry, kitchen, iron board, relax room, Ping-Pong table, luggage storage. Definitely recommended for a short stay in the city.

This is a great hotel option if you are in Tallinn to take the ferry to Helsinki. Location is optimal. If you are staying in Tallinn for a visit, you'll find yourself within 10 minutes of Old Town. The hotel is clean and easy and very affordable.

The room was fine. The bathroom could be more clean. It was too hot there, though, and I did not know how to reduce the heating. I had a bad sleep.

Well thought-of concept, very helpful and friendly staff; everything clean, functional and affordable - no-frills but still comfortable in every sense. And no TV screen in room is a great plus. Seamless cooperation with the small restaurant downstairs too.

What a wonderful hotel. The rooms are clean and advanced. You can see it s a new build hotel. Its near the ferry to Finland ( 5 min walk) and 5 minute walk to the old city and spa. Allot of nearby supermarkets and shopping malls. I recommend this hotel.

Täyden viiden tähden hotelli kun katsotaan millainen konsepti kyseessä. Kaikki sisäänkirjautumisesta uloskirjautumiseen asti tehdään itse "digitaalisessa respassa" missä ei ole henkilökuntaa. Kätevä ja nopea käyttöinen käyttöjärjestelmä missä useita eri kielivaihtoehtoja. Laivalla tullessa lyhyt kävelymatka hotellille. Hotellilta taas lyhyt matka esimerkiksi vanhaan kaupunkiin. Hinta kahden hengen huoneesta alle 30euroa per henkilö. Huoneet nykyaikaiset ja hyvässä kunnossa, tosin melko karsitut ilman minibaaria tai telkkaria. Harva niitä kuitenkaan tarvitsee eli ei iso ongelma.

I stayed in this hotel two times in the winter, and the experience was great. I had a room with a view, on the 3rd floor, and it had air-conditioning. It was also quiet and cozy. Last time, however, during June, I stayed to a slightly cheaper room (4 or 5 euros less per night), with view in the atrium. I did not mind that the window was tiny and the room significantly smaller. What was super annoying was that the room had no air-conditioning, and instead of it it had a fan. The room was on the 5th floor and a nasty noise, like a machine working or something, was coming on an off every night, lasting all night long, making it impossible to sleep. That's where the fan came handy, as I used it for white noise. Last, but not least, the doors of all the rooms close so forcefully that my bedhead was shaking every time a neighboring room was entered or exited. Also, if you are traveling for other reasons than partying, I do not recommend this hotel during summer weekends, as Friday and Saturday nights it is extremely noisy and people scream and yell on the corridor. The door situation is horrible, too, during these nights, so be prepared to be forced to party, too, or have a pair of ear plugs with you.

The hotel is new, so it's clean. Self check-in and check-out process which is super easy , clear and convinent. The rooms are as the name of the hotel, literally a box. I felt rooms were a bit smaller and there was no space/cupboard for luggage storage in the room. But overall clean, neatly organized. There is also a luggage storage service and washing machines. Walkable distance to the old town. Not many restaurants nearby , so I need to go to the old town. There is an easy option to book a cab from the front desk.

Quite a new hotel in a very close to the old town. Rooms are relatively small, but furniture is well designed and space is good used. Self checkin and self checkout is working well. Terminal A for ferries to Helsinki (and other places) is very close as well.

Olen jännittäjä- ja arka tyyppinen ihminen ja tämä oli ensimmäinen kerta kun varasin hotellin ilman mitään esim.matkatoimiston , -järjestäjän kautta netistä ja jännitin että miten olen osannut tehdä ja olenko osannut tehdä ja miten osaan toimia paikanpäällä ja kuinka tulen toimeen lukihäriöisenä ihmisenä ja erittäin huonolla "ralli" -englannillani. Sain tarvittaessa erittäin hyvää ja ystävällistä apua hotellin henkilökunnalta. Olen kyllä ennen matkustanut (yksinkin) mutta tosiaan esim.matkatoimiston, -järjestäjän kautta ja minun läheisten ihmisten kanssa. Olen tyytyväinen.

Modern, comfortable stay near the city centre. The room has a big glass window for view. The beds are of high quality for a good sleep. Towels were provided for the price. The kitchen is spacious and clean to eat and drink.

We absolutely loved citybox hotel Tallinn. It was so easy to check in and out room was available on arrival. The room was great, the bed was so comfy and I loved having 2 pillows each. The bathroom was a lovely size and had underfloor heating which was great. The shower was fab, great power from the water. Our room was lovely and quiet. Luggage storage was a bonus for checking out with a late flight. Would love to stay again

Nice, modern hotel with reasonable prices. Rooms needed a bit of maintenance TLC (curtain was slightly broken). Air conditioning wasn’t working and staff couldn’t address the issue. Offered a standing fan as alternative. Concept is great but needs a bit more attention to detail. Location is great and restaurant downstairs has lovely breakfast and early dinner options (not sure why it closes so early though).

The check in was easy and fast. All you needed to know was the booking number and the rest was done in the check in machine. The same with the checkout. No human connection needed. I loved the soft bed and pillows. That gave a very good sleep. The room was moderately cozy (without a soft carpet though). The shower was nice- it had many different options for the pressure of the water. The hotel had many cozy lounge areas and shareable kitchen where to cook. Porto Franco buildings look a bit sad from the windows, but hopefully some of these days they will be built. The stay was definitely worth the money.

Very minimalistic and too focused on design instead of functionality. We only got two large and one small towel. Had to ask for a kettle at the reception, no cups. There's coat hangers, but no other means of storing clothes (no drawers/closet). Soap dispensers look fancy but don't work if they're less than half full. Soap only as hair/body mixture. Café opens at 8, which is very late compared to other hotels I've been at. No complimentary coffee/tea bags/anything. One elevator was out of order twice during our 5-night stay. Room didn't seem to cool down even though AC was audible. Quite a disappointment for a whooping 177eur/night to be honest. Nice bed, though. Good view (from our room, probably less so from others). Others might want to know that there was no TV, but also we didn't need one.

Stayed here recently for three nights, and couldn't recommend it more. The hotel is in an ideal location being close to the port, a 15 minute drive to the airport and a 10 minute walk to Tallinn Old Town. We checked in easily, and while our double room was not huge in size but was big enough for the two of us - with high ceilings, huge windows for lots of natural light, seating area in window. The bed was super comfortable, with two pillows each and a separate duvet each. The bathroom was amazing - heated floor, waterfall shower and great lighting around mirror. Checkout was also very simple and hassle free, and we were able to store our luggage safely for the day. The staff we encountered were all very friendly and helpful. There are common areas that include a kitchen area, TV lounge area, and laundrette area, as well as co-working spaces. To top it off, pricing was more than reasonable! Highly recommend this hotel to anyone and everyone planning a trip to Tallinn.

Was very surprised that you can get a room this close to the old town for this price! Clean place and very modern. They also have a good restaurant on the first floor and a 4 euro parking for 24 hours within a minute walk. Recommend!!

Citybox was just what you’d expect of a hotel of this style. Compact but clean rooms, the large windows do a lot for the atmosphere. Friendly staff and clean shared spaces (kitchen, luggage room etc.) Nothing too luxurious, but worked perfectly for an one night stay!

The hotel is in an excellent location, a 10-minute walk to the old part of the city, as well as to the ferry pier. The hotel is new and modern, the rooms are clean and big enough. Big respect also to the girls from the neighboring LouLou restaurant for their professionalism and excellent food. I highly recommend it for a quick stopover in Tallinn.

We stayed for one night. At our arrival, it was their 2 year anniversary and a DJ was playing music waaay too loudly. The self check in was awesome, and the free cupcakes were tasty. Our room had a nice view of the harbor, would've been better if the building across was finished, but that's not their fault. The shared kitchen and laundry room looked great. The rooms were soundproof. The floor wasn't that clean but everything else looked clean. The corridor near our room smelled a little. The hotel is in a perfect area near the Nautica shopping mall and the ferry terminal. But unfortunately quite far from any tourist attractions. There should definitely be a TV in the room. It would also be nice with a mini fridge, a kettle and a floor mat for the bathroom. Otherwise, perfect. Great price for a new hotel and if I ever go back to Tallinn, this is where I would stay.

Freshly built with good quality furniture. Finn-tech reception, with no receptionist. Would be great if breakfast could be added to room, otherwise a breakfast is fairly expensive.

Beautiful hotel. The room was smallish but had big windows, comfortable bed and clean shower. They changed towels/bedding and took away trash every morning. Breakfast is not included but that provides option to eat in the lobby caffe (sort of fancy setting) or in the guest kitchen which was full of utensils/bowls that you could need. The check-in is fully automated via special machines but the staff is on site and very helpful.

A modern place, walking proximity to Major sites. Only pleasant feeling about the stay... Do recommend!

ice design, and quick check in system! Perfect for introverts, just could not understand if is there possibility to request extra room facilities like towels or dental kit while the stay. As well felt a little cold in the room.

great, high-end and confortable, new.

This is a nice hotel. The self service checkin desk was a new experience for me but I liked it. Room was clean, hotel feels modern and visually enjoyable.

I really liked how practical and minimalist hotel. As location, It is also very close to everything you may need. Be aware, you can use P42 parking while you are staying in this hotel but the parking machines are accepting only coins. Another option is to download parking apps.

The property is beautiful. The service, courtesy, kindness and attention of the staff members we dealt with was second to none. The room was great value, very spacious and clean. The bed was so comfortable. Delicious breakfast too. Very impressed all round, especially under the current circumstances! I would recommend this hotel.

Sadly a negative experience all around. It’s more of a student hall than a hotel to be honest. Everything is modern and clean but very sparse and any requests are met with a quick and brief no. There is also construction going on around there. Will not be returning and can’t recommend.

No television in room but for the price it is understandable. Strange that grojnd floor staff must escort in elevator to 2nd floor to take you to your luggage Other than that. A great stay. For the price you cant complain Location perfect between ferry and old town