Im Pretty much there every two days and the experience is incredible they’re all so nice.

Great customer service, very clean store, and well stocked. Save your time, and head here for all your pet needs!!!

I just want to say for the record. I love this store Alex and Matt are the best. They have supported me in my fish journey and made it so exciting. They both are very knowledgeable and so easy to understand. If these two don't get a raise or have received raise they definitely need it. They are the greatest. Thank you guys so much.

I sometimes find when I'm looking for here unfortunately they don't have everything. Being a corporate owned company, they only receive certain items in their shops. I guess that's why we have the privately owned.. more personalized Boutiques where you will find 1 of a kind specialty items. As well as more health conscious food selections. Staff is always very courteous and helpful.

Lip ring assistant store manager lady is so lazy she was willing to straight up lie to me in order to avoid processing a manufacturer issued voucher for a replacement bag of dog food. Her behavior devolved into a pretty shameful demonstration in front of other employees. Whoever the general manager of this store is should follow up with lip ring lady, and maybe consider drug testing. Normally I would try and shop with this regional smaller chain when possible as opposed to a national outfit like PetCo, but if this place doesn’t care why should I. Edit: Went down to one star. Phone number listed in reply goes to a voicemail that is full and cannot accept messages. Went to PetCo and voucher was used without a hint of trouble.

Need to be better at helping folks but overall a great shopping experience

The staff was super friendly!! I called ahead of time to ask questions about the parakeets and was told alot about the them, which was very helpful. When we got there the staff helped us even more. The staff was awesome!! Great teamwork! Just look at my favorite guy holding a hamster 🐹 really Lol...

The managers run an amazing store and the staff and always so helpful 😄 definitely my to go to spot

If you want to finally have a good experience in a pet store, where the staff are knowledgeable about the animals, the products and actually keep REALLY good care of all their animals, go to any pet supermarket. I have been to several and in all of them, the animals are well taken care of, active, get handled on a regular basis and the staff are super kind.

Very nice well kept store, associates were very helpful and knowledgeable. Only thing that kept me from giving 5 stars was the item I purchased did not have a wing nut to complete the feeding dish and store was too far to go back to, so I just picked up one myself.

Staff was quite knowledgeable about their aquatic section and very helpful in getting what I needed. A few "floaters" and some pond snails, but the tanks seemed mostly healthy. The whole store was clean, organized, and well stocked with quality pet products.

It's great that they carry frozen & dehydrated raw food for cats, as usually it's tough to find. But the service is horrible and it smells inside.

Friendly staff with good knowledge of inventory and products. Sadly on the slim picking sides if you're going for anything other than a dog or a cat. But overall a good place to stop in at for your pets needs

Big thanks to Miahh for all his help, we just got a dog and didn't know anything about pets, but he helped us a lot. He is so kind to animals... all employees are very nice in this location.

Best pet store in Tampa, I find all my pets goodies. Great selection and service. I give them 5 stars for excellence!

Staff was very friendly and patient! We got 5 guppy fish and he was very nice about swapping them out so we got the exact ones we wanted. Would return to this location.

It’s always clean and the staff is always willing to help. I usually go for the fish, and they have them well taken care of.

It’s really nice and they have a good selection of animals, which their shots are up to date.

Both employees were extremely helpful with a difficult product return. I greatly appreciate their assistance.

have a very good selection of freshwater to choose from... (no saltwater fish) **update** not sure why but the past 3x i bought neon tetras from here they end up dead... everytime the neons are faded in color and fins battered even new shipments

Very helpful and kindly helped me find the things I needed.. went in clueless for a friend lol..but they were very knowledgeable!

The store manager here is wonderful and truly cares about the animals. I come here once a week to get crickets for my bearded dragon, and they are always super helpful. They have a much better price for crickets than Petsmart. Their fish selection is quite big and they carry more exotic fish than most petsupermarkets.

Love Pet Supermarket! Haven't had any issues of them being out of my kitty's favorite food yet which is great because they are picky!

We purchased a bird for my mother in law for Mother's Day she really loved it