Vivo Service Centre image

Vivo Service Centre

Cell phone store

😠 Bad staffs attitude, work like a boss, not professional. Poor exerience, you can go to huawei and samsung check their service then go back to here vivo experience their service, You can see how big their difference between good and bad service. I will never buy a Vivo again with lousy cracked softwa... People often mention service, phone, battery, problem,


Address

MY Sabah Kota Kinabalu Unit No. H-01-07 (DBKK NO.H-7-1) , Parcel No.07 , Level 01 Building H , Aeropod Phase 2a Retail Office Mile 3.5 , Jalan Kepayan, 88300, Malaysia

Website

www.vivo.com

Contact

+60 88-201 298

Rating on Google Maps

2.60 (54 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: service (11) phone (11) battery (7) problem (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Henry W. 1 year ago on Google
    Bad staffs attitude, work like a boss, not professional. Poor exerience, you can go to huawei and samsung check their service then go back to here vivo experience their service, You can see how big their difference between good and bad service. I will never buy a Vivo again with lousy cracked software and bad service like this.
    7 people found this review helpful 👍

  • 1/5 RITCHIE S. 1 year ago on Google
    Went to this shop to change phone battery. I called before came to the shop. And the GUY were so rude when i was asking question. I hung up then went to the shop. The same guy i was dealing with was in the front desk. So rude, checking my album and whatsapp without asking. When i asked why, he said he wanted to check if that was the reason my battery got problem. It doesn’t make any sense at all. And then i was about letting him to do the job but he need my phone no, name and my phone password. There’s no way i would simply give to other ppl my phone password i said to him. Then i left the shop, went to other shop in asia city, so happy that they dont even need my phone password to change the battery. They also told me that why would ppl need phone password to change new battery. Be wise guys!
    5 people found this review helpful 👍

  • 1/5 Valerie Hazel E. 4 years ago on Google
    Bad service..my handphone just use for 8 months already got camera problem. It is still under warranty but the staff informed that camera problem is caused by motherboard..and already many people complain the same problem. Dont know when got stock..very hard to park and trouble if your handphone model not good better do not promote using digi centre.
    4 people found this review helpful 👍

  • 4/5 Castiel C. 2 years ago on Google
    Did a pretty quick repair around 1 and a half hours and service was decent.
    3 people found this review helpful 👍

  • 1/5 Harry W. 4 years ago on Google
    Not share on phone problem, directly set price for repair. The staff do not explain why warranty is not acceptable and just keep said to pay rm265 for repair. Bad experience, want to switch brand phone.
    2 people found this review helpful 👍

  • 3/5 lollipop C. 4 years ago on Google
    quite okay..good luck finding the place cause its hidden on the 2st floor
    2 people found this review helpful 👍

  • 1/5 Michael 4 years ago on Google
    Rude and not friendly front desk, pay for battery change, but not able to show me the old battery. Phone conditions still the same, suspect didnt change the battery. Front desk say any problem after changed take respondsibility ownself. Bad customer experience.
    2 people found this review helpful 👍

  • 5/5 Charles B. 6 years ago on Google
    Quality & affordable service centre
    2 people found this review helpful 👍

  • 1/5 Wan A. 1 year ago on Google
    Most parts no stock. Staff not friendly. And not recognise phone model
    2 people found this review helpful 👍

  • 5/5 Tabas T. 6 years ago on Google
    Professional service.. well explained any service related issues.
    1 person found this review helpful 👍

  • 5/5 Suriana Mohd i. 4 years ago on Google
    Service good & fast but depend on how bad you phone is
    1 person found this review helpful 👍

  • 1/5 Gabriel Woo Wai K. 1 year ago on Google
    Pointless centre that does not provide solutions other than saying to reset the phone software... Thanks
    1 person found this review helpful 👍

  • 1/5 Ch Martin Tan S. 6 months ago on Google
    Vary bad service centre...I hope the top management can put up well trained person with high discipline... call no answer,walk in also no one person in office... but the lighting, aircon all running ...
    1 person found this review helpful 👍

  • 1/5 Bio H. 4 years ago on Google
    Nit Wit service center, called the whole day but no one answer. We buy your product but yet you who work there are bunch of jabronis.


Call +60 88-201 298 Open on Google Maps

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