Infosan - Spital de Oftalmologie image

Infosan - Spital de Oftalmologie

Eye care center Private hospital Optometrist Ophthalmologist Ophthalmology clinic Childrens hospital Specialized hospital Pediatric ophthalmologist Orthoptist

One of the Most Reviewed Eye care centers in Bucharest


Address

Str. Prof. Ion Bogdan 3, București 010538, Romania

Website

infosan.ro

Contact

+40 21 211 4067

Rating on Google Maps

4.60 (703 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 8 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 8 PM
  • Tuesday: 8 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: Ciubotaru (47) Andreea (33) doctor (32) care (31) Infosan (28) fost (22) clinic (21) pentru (21) este (16) recommend (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Cosmin M. 4 years ago on Google
    (Translated by Google) 5h waiting on the hallways! Not eligible for a private from 2020! For a asking price of 440 lei / consultation to wait 5h seems a bad joke. I do not contest the professionalism of the medical team because I did not get there, I got stuck at the organizational side. I'm sorry there are no stars with "-" (Original) 5h de așteptat pe holuri! Inadmisibil pt un privat din 2020! Pentru un preț solicitat de 440lei/ consult sa aștepți 5h mi se pare o gluma proasta. Nu contest profesionalismul echipei medicale pt ca nu am ajuns pana acolo, m-am blocat la partea organizatorica. Îmi pare rău că nu sunt și stele cu "-"
    6 people found this review helpful 👍

  • 5/5 Diana C. 4 years ago on Google
    Dr. Ciubotaru is an extremely valuable professional and, above all, a really kind and good hearted human. Our interactions are always pleasant and filled with important medical information at the same time. Her care for her patients is remarkable. We are always coming back with confidence not only in the medical act itself, but also in the atmosphere created by the staff. Everyone is friendly, polite and helpful. Thank you for everything.
    5 people found this review helpful 👍

  • 3/5 Ramona C. 2 years ago on Google
    (Translated by Google) Dr. Ciubotariu is very good, unfortunately now difficult to access and your consultation is 800 lei. Dr. Raluca Neacsu was fine, but unfortunately she no longer works at Infosan. Last time I went to Dr. Iosub's, it's ok, but not as meticulous as Dr. Neacsu. They are professionals, the waiting times have decreased compared to the previous consultations (where I stayed for 5-6 hours in vain). However, the price of the consultation has increased a lot, which does not include other investigations (eg OCT, or others, not even a discomatopsia test, which consists practically in reading some plans and is part of the diagnostic protocol, should not be charged extra ). Although I have been going to them for 7 years, I think I will give up their services. (Original) Dna dr. Ciubotariu este foarte buna, din pacate acum greu accesibila iar consultatia la dumneai este 800 lei. Era f buna dna dr. Raluca Neacsu, dar din pacate nu mai lucreaza la Infosan. Ultima data am fost la dna dr. Iosub, este ok, dar nu la fel de meticuloasa ca dna dr. Neacsu. Sunt profesionisti, timpii de asteptare au mai scazut fata de consultatiile anterioare (unde stateam cate 5-6 ore degeaba). Insa au crescut mult pretul consultatiei, care nu mai cuprinde si alte investigatii (de ex OCT, sau altele, nici macar un teste de discomatopsie, care consta practic in citirea unor planse si face parte din protocolul de diagnostic, nu ar trb taxat in plus). Desi merg la ei de 7 ani, cred ca voi renunta la serviciile lor.
    5 people found this review helpful 👍

  • 3/5 Sebastian 1 year ago on Google
    Update: I have asked my wife to pay them a visit for the second time to clear up the prescription, and this time they have been super nice and they cleared up everything. Therefore I have updated by rating from 1 to 3 stars. ---------- My wife has been there with our 2 years old son. The staff has been very rude with both of them. And I don't mean bored people. No. Impolite. Rude. Bad manners. Also quite expensive for Romania (~200€ for the consultation) And, worst of all, the eyeglass prescription is incomplete. We've been to 3 eye doctors until now and this prescription is the only one missing the "cylinder" and the "Axe" for both eyes. I would rate this business with zero stars if I could. Horrible. Horrible. To be avoided!
    5 people found this review helpful 👍

  • 5/5 ionel j. 2 months ago on Google • 105 reviews New
    Ophthalmological Institute Very good
    2 people found this review helpful 👍

  • 5/5 Iulia 3 months ago on Google • 151 reviews New
    Excellent consultation, promptness and experience itself. I recommend Dr. Boariu.
    1 person found this review helpful 👍

  • 5/5 Justina O. 1 year ago on Google
    Went here with my 1.3yrs old son. Everything went smoothly, everybody was very professional and friendly. Dr. Iosub was extremely thorough and careful.
    4 people found this review helpful 👍

  • 1/5 Iryna K. 2 years ago on Google
    If I could to put 0 for service- I would do it! This clinic has very poor client service! First the reception male person can’t speak English, when I asked for nearest appointment- he doesn’t understand me, he said “I don’t know this word you are saying!” I offered to call someone who can speak English- he said that he is the one who speaks English, and he told me to “Keep quiet!” I asked to call his manager- he called lady from HR - Mirella(I am not sure) She apologized and she said that she is sorry! I don’t want to come and be treated like this for my money! Sorry, but I can’t trust this kind of clinic - where the person on reception is telling me to keep me quiet! I do not recommend this clinic!
    4 people found this review helpful 👍

  • 5/5 Adriana P. 4 years ago on Google
    (Translated by Google) After about a month after the convergent strabismus surgery, I recommend Infosan clinic and Dr. Andreea Ciubotaru from the heart. I am very pleased with the results of the operation. I honestly never dreamed anything like this, being worried about old age of 31 years, plus various opinions maybe I have double vision or eye will not straighten, but was not the case. The eye is perfectly aligned, you can look in the eye the person in front of me, which was watching and waiting anxiously, but I could never seem courage. I am very happy with the choice made !! (Original) Dupa aproximativ o luna de la operatia de strabism convergent, recomand din suflet clinica Infosan si pe doamna doctor Andreea Ciubotaru. Sunt foarte multumita de rezultatele operatiei. Sincer, nu visam la asa ceva, fiind ingrijorata de varsta înaintată de 31 ani, plus diverse pareri ca poate voi avea vedere dubla sau ochiul nu se va indrepta, insa nu a fost deloc cazul. Ochiul este perfect aliniat, pot privi in ochi persoana din fata mea, lucru ce urmaream si asteptam cu sufletul la gura,dar parca nu gaseam niciodata curajul. Ma bucur nespus de alegerea facuta!!
    3 people found this review helpful 👍

  • 5/5 alana a. 4 years ago on Google
    (Translated by Google) Well from the point of view of the patient. Physicians and pleasant atmosphere. Thank you (Original) Bine din punctul de vedere al pacientului. Medicii si atmosfera placuta. Multumim
    3 people found this review helpful 👍

  • 5/5 daniela e. 4 years ago on Google
    (Translated by Google) Doctors and all medical staff at superlative! I was operated 3 months ago by strabismus, and the result was a real success. Recovery was maximum and within a very short timeframe. Ms. Andreea Ciubotaru and Dr. Iosub Ionela, excellent doctors with a high professionalism and with great dedication to make us happy and adults. I recommend you with confidence and maximum satisfaction to contact Infosan Clinic to help you restore the health and beauty of your eyes! (Original) Medicii si tot personalul medical la superlativ! Am fost operata acum 3 luni de strabism, iar rezultatul a fost un real succes.Recuperarea a fost maxima si intr un interval de timp foarte scurt. D-na doctor Andreea Ciubotaru si d - na doctor Iosub Ionela , medici de excepție, cu un inalt profesionalism si cu multa daruire pentru a ne face pe noi, adulti si copii fericiti. Recomand cu incredere si satisfactie maxima, sa va adresati Clinicii Infosan pentru a va reda sanatatea si frumusetea ochilor dvs!
    3 people found this review helpful 👍

  • 5/5 М M. 2 years ago on Google
    Andreea Botez ,The best specialist I have met, thank you very much!!!
    3 people found this review helpful 👍

  • 5/5 FLAVIA ALINA P. 3 years ago on Google
    Hey, hey! My cataract surgery at Infosan Clinic felt rather like a pijama party on the top floor of the clinic with a beautiful view of Bucharest. I strongly recommend Doctor Andreea Ciubotaru and her team!
    3 people found this review helpful 👍

  • 5/5 Vlad N. 4 years ago on Google
    Everything is impeccable, the location, the medical equipment and most of all, the medical staff! 5 stars are not enough It is world class medical facility with capabilities both for adults and children.
    3 people found this review helpful 👍

  • 5/5 matei 2 years ago on Google
    Asistente de treaba si rabdatoare la fel ca si doamna doctor Ciubotaru. Am fost operat de strabism prima oara la 5 ani la spitalul de ochi iar acum (20 ani) am avut o reinterventie la infosan, recomand cu caldura
    3 people found this review helpful 👍

  • 1/5 Ramona D. 4 years ago on Google
    (Translated by Google) Scheduled from November, waited 5 hours in the hall, without being told when and if we went in, I understand that children have priority (I also have a small child at home and understand this aspect), but I came from another city to expect so much hours without notifying us if and when we entered. I would never break the threshold of this clinic ever! Very weak organization! It doesn't deserve a star! (Original) Programare făcută din Noiembrie, așteptat 5 ore pe hol, fără sa ni se spună când și dacă mai intram, înțeleg ca au prioritate copiii (și eu am copil mic acasă și înțeleg acest aspect), dar am venit din alt oraș ca sa așteptam atâtea ore fără sa ni se comunice dacă și când intram. Nu as mai calca pragul acestei clinici vreodată! Organizare foarte slaba! Nu merita nicio stea!
    3 people found this review helpful 👍

  • 3/5 Laura G. 3 years ago on Google
    (Translated by Google) Grade 10 for Dr. Ciubotaru! But still to do the consultation at the dance 600 lei seems to me exaggerated for a long time. My little girl had surgery at the dance in 2014 and since then we go there regularly. This year we couldn't afford it anymore because in the meantime her brother appeared, who is 3 years old now and who also has amblyopia and needs regular control, and unfortunately we can't afford to pay 1200 lei for 2 consultations .... plus the time spent there is at least 2 hours, and the boy actually has no condition for 2 hours. I asked, at least for him, to let us go directly to Mrs. Dr. Ciubotaru, without prior consultation with another doctor (which I do not see the point if in the end Dr. Ciubotaru is the one who establishes the diagnosis and the dance is scheduled initial) but I was refused each time on the grounds that this is the clinic's policy. Now everyone is free to do what they want, of course, that's why I can say my personal opinion. In conclusion, I don't know what other doctor in the country, the consultation costs 600 lei and on top of that, you wait 2-3 hours to go to that doctor and I'm really curious if I'm the only one who has this dissatisfaction. Thank you for taking the time to answer me. I do not doubt the quality and professional training of the other doctors who are there, but in the case of my children, the dance measurements were not at all close to those of Dr. Ciubotaru, so let me be a little reluctant to collaborate with the dances. . In other words, I wish from the bottom of my heart that we could continue with Mrs. Dr. because I had full confidence in the dance all the time and I felt calm, even during my little girl's operation. I'm sorry that, because of the money, we can't continue dancing .... I know that other clinics keep their old patients, possibly leaving the cost of the consultation less than it would be an initial one ... we are still patients of Dr. at least 7 years .... but having a very high demand certainly does not matter 2 lost consultations right? Would you go to a doctor who has never inspired confidence in the detriment of one you have been going to for 7 years and with whom you feel comfortable? I will definitely go with the children to another doctor in another institution probably, but I am extremely sorry that he will not care as he should for the old patients and in the end, it seems, that only the earnings matter. (Original) Nota 10 pentru doamma dr Ciubotaru! Dar totusi sa faci consultatia la dansa 600 de lei mi se pare exagerat de mult. Fetita mea s a operat la dansa in anul 2014 si de atunci mergem regulat acolo. Anul acesta nu ne am mai permis deoarece intre timp a aparut si fratiorul ei, care are acum 3 ani si care are si el ambliopie si necesita control regulat, iar noi din pacate nu ne permitem sa platim 1200 de lei 2 consultatii....plus ca timpul de stat acolo e de cel putin 2 ore, iar baietelul efectiv nu are stare astea 2 ore. Am rugat, cel putin pentru el, sa ne lase sa intram direct la doamna dr Ciubotaru, fara consultatia dinainte la alt doctor(careia eu una nu i vad rostul daca in final tot dr Ciubotaru e cea care stabileste diagnosticul si la dansa este facuta programarea initiala) dar am fost refuzata de fiecare data pe motiv ca asta e politica clinicii. Acum fiecare e liber sa faca ce vrea bineinteles, tot din aceasta cauza imi pot spune si eu parerea personala. In concluzie, nu stiu la ce alt dr din tara consultatia mai costa 600 de lei si pe deasupra mai si astepti 2-3 ore sa intri la dr respectiv si sunt chiar curioasa daca sunt singura care are aceasta nemultumire. Va multumesc pt timpul acordat pt a mi raspunde. Nu pun la indoiala calitatatea si pregatirea profesionala a celorlalti medici care sunt acolo, dar, in cazul copiilor mei, masuratorile dansilor n au fost nicidecum apropiate de celel ale dr Ciubotaru, de aceea dati mi voie sa fiu putin reticenta in vederea unei colaborari cu dansii. In alta ordine de idei, as fi vrut din suflet sa putem continua cu dna dr pt ca in dansa am avut incredere deplina tot timpul si m am simtit linistita, chiar si in timpul operatiei fetitei mele. Imi pare rau ca, din cauza banilor, sa nu mai putem continua cu dansa....stiu ca alte clinici isi pastreaza pacientii vechi, eventual lasand costul consultatiei mai putin decat ar fi una initiala...suntem totusi pacienti doamnei dr de cel putin 7 ani....dar avand o cerere foarte mare cu siguranta nu conteaza 2 consultatii pierdute nu i asa? Dumneavoastra ati merge la un medic care nu v a inspirat niciodata incredere in detrimentul unuia la care mergeti de 7 ani si cu care va simtiti confortabil? Cu siguranta voi merge cu copiii la un alt doctor in alta institutie probabil, dar imi pare extrem de rau ca nu va pasa asa cum ar trebui de pacientii vechi si pana la urma, se pare, ca nu conteaza decat castigurile.
    2 people found this review helpful 👍

  • 5/5 Roxana M. 1 year ago on Google
    Care and respect for all pacients. My daughter with Down Syndrome was cared for with patience and kind words along with the professional treatment
    2 people found this review helpful 👍

  • 5/5 Daniela M. 4 years ago on Google
    (Translated by Google) Thank you Infosan Clinic, an exceptional team of doctors, I recommend it to everyone! (Original) Mulțumim Clinica Infosan,o echipă de medici excepțională, recomand tuturor!
    2 people found this review helpful 👍

  • 5/5 Elena I. 4 years ago on Google
    (Translated by Google) I was at this clinic yesterday and I am very pleased, the nurses are great, the doctors ladies, I didn't think it was true how we were treated, Thanks for everything. (Original) Am fost ieri la aceasta clinica și sint foarte multumita , asistentele sint super ,doamnele doctor la fel ,nu am crezut ca e adevărat cumai am fost tratați , Mulțumesc pentru tot .
    2 people found this review helpful 👍

  • 5/5 Seli S. 5 years ago on Google
    (Translated by Google) I am very happy, thank you because my little girl CRISTINA SPOREA has been operated in this Clinic by a real team of professionals !!! Dr. Ciubotaru Andreea, a "TRUTH MEDIC" by the dedication and professionalism with which he makes his job, gave us hope and confidence that everything will be good even if the operation was known to be a very complicated one !!! God works through people, and Dr. Ciubotaru Andreea is one of them ... Here everything is SUPERLATIVE !!! Respect and appreciation for all medical staff and what you do !!! ??? (Original) Sunt extrem de fericită,mulțumită deoarece fetița mea CRISTINA SPOREA, a fost operată în această Clinică de o adevărată echipă de profesionisti !!! Dr. Ciubotaru Andreea, UN "ADEVĂRAT MEDIC" prin dăruirea și profesionalismul cu care își face meseria,ne-a dat speranța și încrederea că totul va fi bine,chiar dacă operația se știa că va fi una foarte complicată !!! Dumnezeu lucrează prin oameni, și Dr. Ciubotaru Andreea este unul dintre ei... Aici totul este la SUPERLATIV!!! Respect și prețuire pentru tot personalul medical și pentru ceea ce faceți!!!???
    2 people found this review helpful 👍

  • 5/5 Mihai C. 4 years ago on Google
    (Translated by Google) I was operated at Infosan clinic at the end of May 2019, for 5 months I am another human. Dr. Ciubotaru and the dance team do wonders. Besides professionalism there are some very warm people who behave wonderfully with patients. Thank you very much for giving me the opportunity to look people in the eye. (Original) Am fost operat la clinica Infosan la sfarsitul lunii mai 2019, de 5 luni de zile sunt alt om. Doamna Dr. Ciubotaru si echipa dansei fac minuni. Pe langa profesionalism sunt si niste persoane foarte calde care se poarta minunat cu pacientii. Va multumesc din suflet ca mi-ati dat ocazia sa pot privi oamenii in ochi.
    2 people found this review helpful 👍

  • 5/5 Oana H. 3 months ago on Google • 25 reviews New
    I am extremely satisfied with the excellent services provided by the Infosan clinic and, in particular, with the professionalism and care provided by doctor Hasbei-Popa Marina. My experience was truly remarkable and the attention to detail and quality of medical services far exceeded my expectations. I confidently recommend this clinic and Dr. Hasbei-Popa Marina to anyone looking for high-quality medical care.
    1 person found this review helpful 👍

  • 5/5 Daniela - Andreea �. 3 months ago on Google • 3 reviews New
    Doctor Boariu Ana Maria is an extraordinary doctor, and the nurses are very nice. I recommend with confidence! The appointment was respected, and I was even received 10 minutes earlier.
    1 person found this review helpful 👍

  • 5/5 Marius A. 1 year ago on Google
    Ok
    1 person found this review helpful 👍

  • 5/5 Codrin F. 2 years ago on Google
    (Translated by Google) A medical team of grade 10, professionals, always with a smile on their face, satisfied from all points of view, super nice and nice nurses. The doctor Ciubotaru is professional in every sense of the word. The strabismus operation was a 100% success from the first intervention. Now I can look much more confident than before. Thank you from the bottom of my heart and I warmly recommend (Original) O echipa medicala de nota 10, profesionalisti, tot timpul cu zambetul pe buze,multumit din toate punctele de vedere,asistente super dragute si de treaba. Doamna doctor Ciubotaru este profesionista in adevaratul sens al cuvantului. Operatia de strabism a fost o reusita 100% din prima interventie.Acum pot privi mult mai increzator decat inainte. Va multumesc din tot sufletul si recomand cu drag🤗
    1 person found this review helpful 👍

  • 5/5 nugget 1 year ago on Google
    Very good service
    1 person found this review helpful 👍

  • 5/5 Oana Andreea D. 4 years ago on Google
    (Translated by Google) Congratulations to Mrs. Ciubotaru for the professionalism she proves, gentleness and patience with small patients and her assistant. You are a wonderful team. (Original) Felicitari doamnei doctor Ciubotaru pentru profesionalismul de care da dovada, blandetea si rabdarea cu pacientii mici dar si asistentei acesteia. Sunteti o echipa minunata.
    1 person found this review helpful 👍

  • 3/5 Raluca M. 4 years ago on Google
    (Translated by Google) Incompetent nurses, without empathy for a 4-year-old child, bothered to cry. Everything on the conveyor belt, like 'Come on, you're not the only one here'. I repeat: a 4-year-old child who was given drops of atropine. I believe that when you work with small patients at least in the eyes of the world, be patient, you do not show signs behind your parent that it annoys you. (Original) Asistente incompetente, fara empatie pentru un copil de 4 ani, deranjate ca plangea. Totul pe banda rulanta, gen 'Hai mai repede ca nu esti singurul aici'. Repet: unui copil de 4 ani caruia i se administrau picaturi de atropina. Consider ca atunci cand lucrezi si cu mici pacienti macar de ochii lumii ai rabdare, nu faci semne pe la spatele parintelui ca te enerveaza.
    1 person found this review helpful 👍

  • 5/5 Gab S. 4 years ago on Google
    (Translated by Google) The infosan ones are well organized, efficient and professional. An honest team that complements very well. You can have full confidence that here you will find the solution to your problem. Impressed by everything I found there. Great success! ? (Original) Cei de la infosan sunt bine organizați, eficienți și profesioniști. O echipă pe cinste care se completează foarte bine. Poți avea toată încrederea că aici vei găsi soluția pentru problema ta. Impresionat de tot ce am găsit acolo. Mult succes în continuare!?
    1 person found this review helpful 👍

  • 5/5 cristin m. 4 years ago on Google
    (Translated by Google) I have been here for a few years and I have always found services and people of note 10 - I highly recommend! (Original) Vin de cativa ani aici si am gasit mereu servicii si oameni de nota 10 - recomand cu caldura !
    1 person found this review helpful 👍

  • 5/5 Luigi H. 4 years ago on Google
    (Translated by Google) Scheduled for Mrs. Andreea Ciubotaru I had to go through 2 consultations, this is the clinic protocol. Of course it is advisable to perform all measurements for a correct consultation and diagnosis, as well as a longer wait. Consultation costs x 2, long waiting time but it is worth it (where to go with dilated pupils :)), well organized staff and experience plus the competence of the doctors is definitely to the patient's advantage. Thank you! (Original) Programat pentru Doamna Dr Andreea Ciubotaru a trebuit sa trec prin 2 consultatii practic , acesta este protocolul clinicii . Desigur ca este indicat sa efectuezi toate masuratorile pentru o consultatie si un diagnostic corect , totodata si o asteptare mai lunga . Costuri consultatie x 2 , timp de asteptare lung insa merita (unde sa pleci cu pupilele dilatate :)), personal ok organizat si experienta plus competenta medicilor este cu siguranta in avantajul pacientului . Multumesc!
    1 person found this review helpful 👍

  • 5/5 Laila S. 4 years ago on Google
    (Translated by Google) Three months ago, my little boy was operated on by strabismus, and the result is fantastic. We thank Dr. Andreea Ciubotaru and her entire team, for their professionalism and dedication, for the warmth with which we are welcomed every time. A wonderful place with wonderful people !!! (Original) In urmă cu trei luni, băiețelul meu a fost operat de strabism, iar rezultatul e fantastic. Îi mulțumim din suflet doamnei doctor Andreea Ciubotaru și întregii sale echipe, pentru profesionalism și dăruire, pentru căldura cu care suntem primiți de fiecare dată. Un loc minunat cu oameni minunați!!!
    1 person found this review helpful 👍

  • 5/5 Geo T. 4 years ago on Google
    (Translated by Google) For many years for all Romanians !, I have no interest in advertising this institution (Infosan), I want to help, I encourage, in the decision to make it the people who are looking for: healing, looking for a good, professional Doctor, devoted in what RECOMMEND with great confidence Mrs. Doctor Ciubotaru Andreea I came from Denmark with my 6 year old daughter, it was operated by strabismus and I was happy with all the services, I was in control of the same kindness, Thank you very much in this way! Mrs. Ciubotaru Andreea????? (Original) La multi ani pentru toti Romanii!, nu am interes sa fac reclama acestei institutii(Infosan), vreau sa ajut,sa incurajez in decizia de-a o lua persoanele care cauta:vindecare,cauta un Doctor bun,profesionist,devotat in ceea ce face RECOMAND cu mare incredere pe doamna Doctor Ciubotaru Andreea Eu am venit din Danemarca cu fetita mea de 6 anisori,a fost operata de strabism si am fost ff multumit de toate serviciile,am fost la control acceasi amabilitate,Va multumesc frumos pe aceasta cale! Doamna Dr. Ciubotaru Andreea?????
    1 person found this review helpful 👍

  • 1/5 Radonis 3 months ago on Google • 7 reviews New
    My review of INFOSAN is an extremely negative one, unfortunately. I had an appointment with them but was canceled without prior notice. When I showed up at the location as originally scheduled, I was left waiting for a long time without any explanation or apology. The staff was rude and showed no respect for my time and comfort. This experience made me feel neglected and unappreciated as a customer. Additionally, their lack of communication and unprofessional attitude made me lose confidence in their ability to provide quality service and treat customers with respect. I do not highly recommend doing business with INFOSAN as it is obvious that they do not care about customer satisfaction and keeping their commitments. I hope this review will be helpful to other potential customers and that Infosan will take steps to improve their service and customer relationship in the future.

  • 1/5 Silvana Diana S. 2 months ago on Google • 6 reviews New
    I am still shocked by Dr. Tabacaru Bogdana's attitude. I called for an ophthalmology consultation, I specified that it was conjunctivitis and that I wanted a second opinion. I was taken over by an assistant who asked me what it was about, entered/exited the doctor's office and asked me why I didn't continue with the doctor I went to before. Everything happened in the hallway, in front of the other patients. Not to mention that in every normal world, the patient has the right to a second opinion. I am disgusted!

  • 1/5 Andreea-Valentina C. 3 months ago on Google • 4 reviews New
    This review is for Dr. Hopinca (I don't guarantee that this is the correct name, anyway, something like that. We only heard each other on the phone) This doctor is totally unprofessional! I had an appointment for the little one which I confirmed, and for which I waited quite a long time, but unfortunately I did not manage to arrive. I ended up at the emergency room at the hospital. The next morning, the doctor called me to ASK me!!! Without introducing himself, of course. He spoke to me very badly, without giving me permission to speak, although I had answered him from the beginning that I agreed that it was not ok that I did not announce, but there are situations when you no longer think of announcing something to someone. In addition to the way he spoke to me, he also hung up on me. When I returned by phone, she told me that she was actually a doctor. Surprise!!! Although I did not cancel the respective appointment, what the doctor did shocked me. Besides the fact that it doesn't seem normal for someone to call you to scold you for this, the fact that he personally used my phone number is not ok. Legal action can be taken in this regard. I hope that the patients will still be treated ok by this doctor.

  • 5/5 Tarcea M. 3 years ago on Google
    (Translated by Google) Pleasant experience. Professional staff. An expectant doctor. I will return to the consultation in a year. (Original) Experienta placuta. Staff profesionist. O Doamna Doctor de expectie. Voi reveni peste un an la consult.

  • 3/5 Alin D. 3 years ago on Google
    (Translated by Google) We were arguing that we did not announce that we were with a cash statement in the conditions in which we had ticked the statement at the appointment and we received the confirmation with the payment of 0 lei, they asked us to pay an additional 80 lei. (Original) Am fost certați ca nu am anuntat ca suntem cu decont casă in condițiile în care la programare bifasem decont si am primit confirmarea cu plata 0 lei, ne-au solicitat sa plătim suplimentar 80 lei.

  • 5/5 Violeta M. 4 years ago on Google
    (Translated by Google) Very pleased with the consultation. I recommend. (Original) Foarte multumita de consultatie. Recomand.

  • 4/5 Constantina B. 4 years ago on Google
    (Translated by Google) It is possible to perform ophthalmological operations and control to the highest standards. A private clinic very equipped with the highest quality performance equipment. (Original) Se pot face operații si control oftalmologic la cele mai inalte standarde. O clinică privată foarte dotată cu aparatura performanta de cea mai bună calitate.

  • 5/5 Anca A. 3 years ago on Google
    Personalul medical a fost extraordinar si sunt extrem de rabdatori cu cei mici.Profesionalism la cel mai inalt nivel. Singura mea problema a fost tonul domnisoarei care se ocupa de ramele ptr ochelari, asa ca nu o sa ii fac ochelarii copilului la Infosan dar cu siguranta voi reveni la control cu cel mic.

  • 5/5 Gina Daniela R. 3 years ago on Google
    (Translated by Google) Thank you for your professionalism and patience, Dr. Istrate Marina and all the staff. (Original) Mulțumim pentru profesionalism și răbdare, doamnei doctor Istrate Marina și întregului personal.

  • 5/5 Alex M. 3 years ago on Google
    (Translated by Google) Personally good. (Original) Personal cumsecade.

  • 3/5 Alexia L. 1 year ago on Google
    I went to Infosan to plan a cataract surgery. The first apointment went well with one exception : I forgot to ask the doctor which cristalin brand(s) are generally used by Infosan. Since then I asked twice : live at the reception and by phone. In both cases, they promised me to answer (by mail or by phone) but I'm still waiting. Even if the final choice is done by the surgeon, we should have an idea of which brands she will choose amongst. For example, Occulus clinic answered to my question : ALCON, ZEISS sau jOHNSON&JOHNSON. So I knew immediately they were only using reputed brands cristalins. I really hope Infosan will answer to me. I don't want to get a new apointment (a costly one...) without clarifying this point. Thanks Edited September 30th : Actually, we receive a call today from an Infosan nurse who provided us with the desired information. I added on star to my review. Thanks

  • 5/5 DENISA B. 3 years ago on Google
    (Translated by Google) I recommend it with the utmost confidence. You are a wonderful INFOSAN team. Thank you. (Original) Recomand cu ce-a mai mare încredere. Sunteți minunați echipa INFOSAN. Multumim.

  • 5/5 Eugenia M. 3 years ago on Google
    (Translated by Google) Two "trivial" cataract interventions at the INFOSAN clinic for which I traveled from the USA on the principle "why would I have surgery elsewhere when there is Dr. Andreea Ciubotaru?" For those who value human and professional value, the meeting with Dr. Andreea Ciubotaru is a moment that you will carry in your soul for the rest of your life, a person of intelligence, training and humanism impossible to describe! Thanks to Dr. Andreea Hopinca who initially consulted me and Mrs. Dr. Ionela Iosub who participated in the operations. I wholeheartedly recommend this clinic where it is impossible to leave without the correct diagnosis and treatment! Thanks to all the staff who are very kind and well prepared! (Original) Doua interventii de cataracta "banale" la clinica INFOSAN pentru care am facut deplasarea din SUA pe principiul "de ce m-as opera in alta parte cand exista dna Dr. Andreea Ciubotaru?" Pentru cine pretuieste valoarea umana si profesionala intalnirea cu dna Dr. Andreea Ciubotaru reprezinta un moment care il veti purta in suflet pentru tot restul vietii, o persoana de o inteligenta, pregatire si umanism imposibil de descris! Multumiri doamnelor Dr. Andreea Hopinca care m-a consultat initial si dnei. Dr. Ionela Iosub care a participat la operatii. Recomand din tot sufletul aceasta clinica de unde este imposibil sa pleci fara diagnosticul si tratamentul corect! Multumiri intregului personal care este foarte amabil si bine pregatit!

  • 5/5 Andra M. 2 years ago on Google
    (Translated by Google) Very satisfied with the services offered. I would like to mention that Dr. Troi Raluca took care of a disabled girl with the greatest love and patience, but the nurses were also very patient and kind! And the girls at the reception are very ok and not to mention the girl from the glasses, how patient she was to choose the right pair of glasses! I recommend! (Original) Foarte multumita de serviciile oferite. Tin sa mentionez ca doamna doctor Troi Raluca s-a ocupat cu cel mai mare drag si cea mai mare rabdare de o fetita cu handicap,dar si asistentele au fost foarte rabdatoare si amabile ! Si fetele de la receptie foarte ok si sa nu mai mentionez de tipa de la ochelari cata rabdare a avut pentru a alege perechea de ochelari potrivita! Recomand!

  • 5/5 Neagu L. 4 years ago on Google
    (Translated by Google) The best ophthalmologist doctors. (Original) Cei mai buni doctori oftalmologi.

  • 5/5 maria M. 4 years ago on Google
    (Translated by Google) We have been Dr. Ciubotaru's patients for 9 years. We always return with pleasure to consultations. We thank the entire team of Infosan Hospital for their care and professionalism. Recommended! (Original) Suntem pacientii dnei dr. Ciubotaru de 9 ani. Mereu revenim cu placere la consultatii. Multumim intregii echipe a apitalului Infosan pt grija si profesionalism. Recomand!

  • 5/5 Dumitru M. 4 years ago on Google
    (Translated by Google) My name is Matei Luminita and on April 4th, 2019, I worked out strabismus at the Infosan clinic with Mrs. Ciubotaru Andreea, an angel and my team. I had a 60-degree strabismus at this point, 4 months after I had surgery I feel very, very good. And in this way I want to know that I thank them for the operation of the Infosan team. I have already done 3 operations in 2001 but not meekly successful. I was the only one so far with the size of Mrs. Ciubotaru Andreea 60. This team from Infosan are some angels not men (Original) Mă numesc Matei Luminița si pe 4 Aprilie 2019 m-am operat de strabism la clinica Infosan la doamna doctor Ciubotaru Andreea un înger împreuna cu echipa dinsei.Am avut un strabism de dimensiunea 60 în acest moment am 4 luni de când m-am operat și mă simt foarte, foarte bine. Și pe aceasta cale vreau să trasmitr ca le mulțumesc din suflet pentru operatie echipei Infosan.Eu am mai făcut 3 operati in 2001dar nu miaum reușit.Eu am fost singura pana acum cu dimensiunea de 60la doamna doctor Ciubotaru Andreea.Aceasta echipa de la Infosan sunt niste îngeri nu oamenii

  • 5/5 Alex T. 4 years ago on Google
    (Translated by Google) Professionalism, a lot of patience, I recommend! (Original) Profesionalism, multa rabdare, recomand!

  • 5/5 Oana D. 4 years ago on Google
    (Translated by Google) I met only professional, serious, reliable people here. Congratulations! (Original) Am intalnit aici doar oameni profesionisti, seriosi, de incredere. Felicitari!

  • 5/5 Madalina I. 4 years ago on Google
    (Translated by Google) A clinic equipped with high-performance devices and with special people and Mrs. Ciubotaru Andreea a true specialist and with a special soul. (Original) O clinica dotata cu aparate performante și cu oameni deosebiți iar doamna dr. Ciubotaru Andreea o adevărată specialista și cu un suflet deosebit.

  • 5/5 costel a. 4 years ago on Google
    (Translated by Google) I apologise for the misunderstanding. Otherwise we see the situation behind the doors. I beg the staff to cancel the sanction. Thank you (Original) Imi cer scuze pentru neintelegere. Noi parintii vedem altfel situatia din spatele usilor. Rog conducea sa se anuleze sanctiunea personalului. Multumesc

  • 5/5 Ana C. 4 years ago on Google
    (Translated by Google) Exceptional! Wonderful people! (Original) De excepție! Oameni minunați!

  • 5/5 Gandore V. 4 years ago on Google
    (Translated by Google) Note 10! Professionalism is at home! Congratulations to the staff ️ ️‼ ️ (Original) Nota 10! Profesionalismul este la el acasa! Felicitari personalului ‼️‼️

  • 5/5 Dan P. 3 years ago on Google
    quietly competent :)

  • 5/5 Cristian A. 4 years ago on Google
    (Translated by Google) Quality services every time (Original) Servicii de calitate de fiecare data

  • 5/5 Alex 3 years ago on Google
    Perfect

  • 4/5 Andrei C. 4 years ago on Google
    (Translated by Google) The lack of parking spaces is a horror ... (Original) Lipsa locurilor de parcare, este horror...

  • 5/5 Florin D. 4 years ago on Google
    (Translated by Google) Professionalism, attitude and care for the patient is extraordinary, Congratulations (Original) Profesionalism , atitudine și grija fata de pacient este extraordinar , Felicitări

  • 5/5 Sebi D. 2 years ago on Google
    (Translated by Google) If every doctor strived to be as professional, caring, generous, dedicated and patient as Mrs. Dr. Ciubotaru Andreea, the world would be full of smiles and joy! Thank you from the bottom of my heart! (Original) Dacă fiecare medic s-ar strădui sa fie la fel de profesionist,grijuliu,generos, dedicat si răbdător ca doamna Dr Ciubotaru Andreea,lumea ar fi mai plină de zâmbete si bucurie! Vă mulțumim din suflet!

  • 1/5 ovidiu n. 2 years ago on Google
    Foarte dezamăgit, nu le merg sistemele, nu respecta orele de consultație, pacienți consultați la gramada.

  • 5/5 Rodica A. 3 months ago on Google • 1 review New
    You climb the steps of the INFOSAN clinic fearfully, knowing that nothing is more important than the LIGHT OF YOUR EYES. Here you will find the team of Dr. Andreea Ciubotaru, of high professional quality, leave you in their hands, and when you finish, you will be relieved: it couldn't be better than that. Today, March 8, I wish all the ladies and workers in the clinic to always remain beautiful in face and soul, like two days ago when they operated on me. Rodica Anton (a fearful patient)
    2 people found this review helpful 👍

  • 1/5 Anya C. 4 months ago on Google • 1 review
    The worst clinic ever, the doctor makes you wait on the ground floor after you finish. And sit and wait for 45 minutes. You say he is writing a book. It's a joke. As long as the child is actually healthy and has no problems
    1 person found this review helpful 👍

  • 2/5 Bardas C. 4 months ago on Google • 1 review
    The most noise and atmosphere of chaos I have ever encountered in a medical facility. Lots of noisy children, many people of Roma ethnicity, music and games on phones, etc. No one from the hospital staff tells them anything.
    1 person found this review helpful 👍


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