I’m not one to complain about food I usually just deal with it , but by far this was the worst take out order of food I’ve ever recieved. Steak subs had what looked like the left over steak on the flat top and hardly any on the sandwich bun was stale and hard one slice of cheese , chicken finger order they tasted like the smell of butane and fries weren’t cooked ,chicken sub was a mess with no ingredients asked for and the other steak sub had burnt to no steak in it and bun was also stale. Called back and the young gentleman was nice but said just all young guys here no one I charge to make any decisions. No one ate any of the food it was not edible. (J.tanham called cause he knew you to see what was going on ,I ordered and paid for it ,he left his name on the receipt for you to call him back , no new food or money back)

Without a doubt the worst steak sub in the area for the price. More lettuce than steak, couldn’t pick out a single mushroom. and for $11.71 barely one full slice of tomato on the entire sub. Called after getting home and eating this sub and was informed each sub has a 1/4 of meat...there’s absolutely no way. If at all, the entire sub weighed in at 1/4 pound, seriously!

I normally always order here as the food is amazing. However the communication with there phone is horrible when employees place a customer on hold for over 9 minutes and then hangs up on them. Then proceed not to answer the phone when you call back is not good for business. I normally order from here 2 days a week. Such a shame that I now have to find a new pizza place that wants to take my order. P.S. this was just a few moments ago.

The only place I've ordered pizza and it's really good so I don't think I'll be going anywhere else anytime soon. I really like the taste of the dough itself, there's a generous amount of cheese and the prices are really affordable especially compared to other fast food options. The only downside is that they don't open until 4 pm.

I Frequently order from this business. We have had every size of the Steak Sub, numerous times! Last night we order a Coronary (3/4 lb) but was clearly sent a Bad Boy (1/4 lb). When I called, I was told there is nothing they can do. Beyond disappointing!

This place is a staple of Thorold. It's been in business for decades. That should speak to the quality of the food. I haven't strayed from pizza and wings except for panzeroti. All very good. Little pricey hence the 3 stars 🌟

My very picky husband and I got a pizza last night for dinner after arguing for an hour on what to eat. It was a good choice! Best pizza I've had in the area thus far! Thank you 😊

Called and got an answer right away, great service and younger guys there were right on top of things. There Everyday 4 slice is a great value and always cooked 💯🤤

The pizza is pretty good but customer service and everything else just makes it difficult

Best rib-eye subs around. Their house sub sauce is frixken amazing. Get it on the side to dunk. Mmm

I have lived in multiple cities across Canada, and can confidently say that Papa Vince is the best pizza! They're very accommodating to specific requests with regards to their pizza, their subs, and their wings. And their Bad Boy Subs are the best steak subs I have ever had! I did have one experience when I ordered through Door Dash where my steak subs were burnt, and were lacking steak. It was difficult customer service when dealing with the third party, however I would recommend Papa Vince to anyone in the Niagara region! (except order for pickup, not through Door Dash).

Best pizza I have had in years! My first time ordering from here and I was very very pleased. Great serve, great price and honestly the best tasting pizza I have had in years. Bravo.

It was our first time and two thumbs up! Great wings, crest crust, not too saucy. Thank you, we will be back for sure!

Great pizza will be ordering again soon!

My family has been ordering pizza here every week for several years now. The puffy crust is delightful and their tomato sauce is amazing (their wings and garlic bread are great too!). When we order from Papa Vince Pizza we know EXACTLY how it's going to taste every single time. They are impressively and reliably consistent, unlike any other pizza place I've ordered from. The staff has always been super friendly in our experience, too.