3/5 Giancarlo A. 1 year ago on Google
On
your
website,
the
information
about
the
swimming
pool
entrance
is
not
up
to
date.
It
looks
like
it
refers
to
the
past
pandemic
period.
In
my
room,
I
could
not
figure
out
how
to
call
reception
on
the
telephone
(
there
is
no
leaflet
with
dialing
instructions
)
The
safe
was
locked,
and
I
could
not
use
it
With
surprise,
I
noticed
that
the
minibar
was
empty,
and
not
even
a
bottle
of
water
was
provided
(
for
the
price
paid
of
over
€
150,00/
single
room
-
a
complimentary
glass
of
water
would
be
appreciated):
upon
check-in,
I
was
not
informed
about
this
empty
minibar
and
how
the
fill-up
procedure
works,
etc.
I
had
to
come
downstairs
to
shop
at
the
mini
market
at
the
reception,
which,
after
a
long
day's
drive,
was
quite
annoying.
Do
not
disturb
-
make
up
my
room
sign
are
not
in
the
room,
neither
I
could
find
a
switch
to
inform
maid
service
not
to
disturb
…
The
Pillows,
which
initially
seem
very
comfortable,
are
high
on
the
neck.
While
the
bed
is
super
comfy,
the
pillows
are
not,
and
I
would
expect
an
extra
type
of
pillow
in
the
closet
for
guests
like
me
that
find
the
pillow
provided
uncomfortable.
Restaurant
reception,
I
visited
the
restaurant
for
dinner;
I
waited
and
waited
and
waited
to
be
seated,
but
no
-one
showed
up
-
I
tried
to
make
eye
contact
with
one
of
the
waiters
but
did
not
succeed,
so
I
left.
Upon
breakfast,
same
story,
but
this
time
I
decide
to
walk
to
a
table
and
consume
my
morning
meal.
I
visited
the
pool
in
the
evening
and
again
in
the
morning.
I
am
used
to
exercising
in
pools
daily,
but
in
this
pool,
it
was
a
bit
different
because
of
the
high
content
of
chemicals
in
the
water.
You
could
smell
a
high
content
of
chlorine
in
the
water
and
in
fact,
my
skin
reacted
in
both
visits
by
hitching.
The
sauna
and
steam
rooms
are
a
nice
addition
to
the
spa
area.
It
is
a
pity
that
in
an
area
where
the
lights
are
very
important
to
ensure
relaxation,
instead,
I
found
large
chandeliers
over
the
pool
with
a
cold
diffuse
light
+
intense
spotlights
pointed
exactly
over
the
relaxation
benches
and
more
hanging
lamps
with
warm
lights.
The
result
of
this
light
show
is
unpleasant
and
does
not
invite
guests
to
enjoy
the
spa.
The
evening
I
used
the
Spa
there
were
no
towels
or
water
to
drink.
The
morning
after,
even
though
the
cleaner
had
been
in
the
spa,
no
towels
or
the
water
in
the
XL
bottle
had
been
replaced.
There
are
two
water
fountains
in
the
Pool
-
during
both
of
my
visits,
I
could
not
use
them
because
they
did
not
function.
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