L'autre salon de thé image

L'autre salon de thé

Cafe Tea house

😠 We came with my friend to have a cup of tea and a piece of cake. From the very first moment until the last …all was very bad. I have never had such a terrible service in any other restaurant. Never. Not any smile. We had a feeling that we are not welcomed at this place. And the cake was tasteless a... People often mention cake, service, good, cakes,


Address

45 Rue des Tourneurs, 31000 Toulouse, France

Website

www.lautresalondethe-toulouse.com

Contact

+33 5 61 22 11 63

Price rating

$$ $$

Rating on Google Maps

3.70 (1.5K reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 8 pm
  • Sunday: 10 am to 8 pm
  • Monday: 12 to 8 pm
  • Tuesday: 12 to 8 pm
  • Wednesday: 12 to 8 pm
  • Thursday: 12 to 8 pm
  • Friday: 12 to 8 pm

Featured Reviews


Frequently mentioned in reviews: cake (7) service (6) good (6) cakes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kamila P. 1 year ago on Google • 49 reviews
    We came with my friend to have a cup of tea and a piece of cake. From the very first moment until the last …all was very bad. I have never had such a terrible service in any other restaurant. Never. Not any smile. We had a feeling that we are not welcomed at this place. And the cake was tasteless as well. And in addition the announcements: we don’t have accept cash, we don’t put paper towels as the toilets are constantly blocked
    2 people found this review helpful 👍

  • 5/5 Sofie A. 2 years ago on Google • 21 reviews
    This cafe is so great. The staff is friendly and the food is so good! The cakes are so fresh and they give large portions. The cookies with coffee are amazing. I definitely recommend this place. The atmosphere is very calm and kind.
    2 people found this review helpful 👍

  • 2/5 Nika S. 6 years ago on Google
    Rude and unfriendly service. Just another one place for tourists. There are lots of way better bakeries and cafes around.
    2 people found this review helpful 👍

  • 1/5 Leonardo T. 7 years ago on Google
    Súper hiper expensive, we order two carrot cakes and two simple drinks , they charge us 22 euros !! . The food is not fresh and the place is not clean , take a look when they open the door to the kitchen
    2 people found this review helpful 👍

  • 5/5 Funmilola O. 6 months ago on Google • 20 reviews
    Pavlova cake and infusions were perfect. Not very sweet, just on spot! Recommend ☺️
    1 person found this review helpful 👍

  • 2/5 KATYA H. 1 year ago on Google • 16 reviews
    We visited this tea place a couple of months ago. It looks elegant and attractive from the outside and "on the surface", but something is just missing... If felt a bit like a conveyor belt of customers, the service was confused and impersonal and everthing seemed rushed and unpleasant somehow. The tables are so close together, it is impossible to sit/ move comfortably without disturbing other people and, in turn, they are distrubing you, as you can't help but overhear every conversation around you. The cakes look beautiful, but the one we've tried (with raspberries on top) was practically inedible - stoggy and tasteless with a very strange "compressed" texture. The couple of bites that I've managed to have, sat heavily in my stomach for hours afterwards. I can see that the owners reply to reviews and ask for constructive feedback. My two pieces of advice to them will be: 1) Enhance the experience of your customers by reducing the tearoom capacity. Sales volume and robotic efficiency isn't everything, bring some "soul" and genuine care to what you do. Inspire your staff to do the same. Customers sense these things. 2) Please review your cake recipes; perhaps, do a tasting and ask for people's opinions.The cake we had did not taste like food. 😢 If it was some kind of a special, perhaps, vegan, recipe - we were not made aware of this, despite me asking the waitress in advance about the cake ingredients.
    1 person found this review helpful 👍

  • 5/5 Mahmoud A. 3 years ago on Google
    I set here in 2019 It is so good and very beautiful interiors.
    1 person found this review helpful 👍

  • 5/5 Elena O. 7 months ago on Google • 233 reviews
    Such a beautiful ceramics. The pot of tea is 5 euros. Desserts are soo good mmm…

  • 1/5 Blas R. 1 year ago on Google • 5 reviews
    The employees, especially a small one with blond or red hair, mistreat the customers. They do it particularly with racialized people, with migrant people in general, which gives the indication that they are racist. I was there, I saw it and I experienced it. The experience was horrible. They try not to speak to racialized people, not to allow them to sit at a table even if there is room, and they address them in a bad way so that they don't stay in the place. Additionally, the products they sell are expensive and not worth the money. I find no reason to go there again.
    1 person found this review helpful 👍

  • 1/5 Ria 2 years ago on Google
    The person serving us was rude and very cold , he had tattoos which should be covered and the place is extremely expensive for the quality. I got a chocolate cake - slice and when you put Your fork into it , liquid came out. It’s not fresh at all.
    1 person found this review helpful 👍

  • 2/5 Georgia I. 1 year ago on Google
    First day in France and I ordered a grande creme cafe, with the expectation of a coffee with milk at least. And I received an espresso and thought that this is how they call it in France for some reason. Only when I left and googled, I realised that I didn't try the coffee I had ordered. Staff looked very lost, and if you sit out, they never check on you if you need anything, they forget you exist, and even to pay the bill you have to go inside to find them and pay.
    1 person found this review helpful 👍

  • 3/5 yuni j. 6 years ago on Google • 45 reviews
    Fair. Atmosphere & food was good but staff are too much in hurry while doing the brunch service during weekend. Order tea, not coffee.

  • 5/5 Finely T. 9 months ago on Google • 39 reviews
    One of my favorite tea shops in Toulouse. The interior is quite grand and it's good to soak up the art. Here you have a wonderful selection of desserts. But my favourite thing of all is the spiral staircase to the 3rd floor where you can read quietly, drink your tea and hold hands with that special person. L'Amour à L'Autre ❤

  • 4/5 Natasha M. 6 months ago on Google • 23 reviews
    The pistachio raspberry tart had an almost flan like texture, but a very generous portion and lovely tea. The atmosphere is slightly lacking compared to other locations in the city but perhaps I just caught it on a quieter day.

  • 5/5 Sann S. 6 months ago on Google • 8 reviews
    The cakes are amazing and the selection of teas as well. Wish we had something like that in Berlin.

  • 1/5 Bachir S. 2 years ago on Google
    Owner is not polite at all. Complete ignorance to clients. I really do not recommend this place.

  • 5/5 Andriana M. 1 year ago on Google
    An institution! I have visited more times thaN I can count! Definitely worth a visit- if possible try their cheesecake, their rasberry tart and the rose/vanilla white tea.

  • 1/5 S D. 1 year ago on Google
    Bad service the advocado was to hard in the pokebowl, and when we orderd ice creams after long waiting they had no red fruit

  • 5/5 Ágnes C. 2 years ago on Google
    The brunch portion is huge. We shared it with my friend and were full even with half portion. It was tasty too with fresh orange juice

  • 5/5 Darius P. 4 years ago on Google
    Fantastic place for take a great Tea with a different options of delicious cakes. Totally recommended.

  • 5/5 Gyan C. 1 year ago on Google
    Worth a few visit excellent food and service!

  • 5/5 Djay61 4 years ago on Google
    A very good place with great food and ambiance. Recommend for a quick lunch

  • 4/5 John S. 1 year ago on Google
    The staff was very nice and the food was great. I would eat here again.

  • 3/5 Sonya C. 4 years ago on Google
    To expensive. But the atmosphere is nice. The 🍰 are huge! So it’s better to shear one slice between 3 people.

  • 5/5 xixi Z. 4 years ago on Google
    Really great cakes!!!


Call +33 5 61 22 11 63 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway

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