Centre d'Imagerie Médicale Belgrand image

Centre d'Imagerie Médicale Belgrand

Medical diagnostic imaging center Dental radiology X ray lab Radiologist Mammography service

😠 Extremely unpleasant brunette secretary, no smile. Even hello is said out of obligation. As previous comments say, she should change careers. 1 hour late for the ultrasound consultation with a full bladder and obviously no going to the toilet before the consultation. And 1 hour wait to get the resul... People often mention secretary, doctor, results, radiologist,


Address

6 Rue Eugène Belgrand, 10000 Troyes, France

Website

www.doctolib.fr

Contact

+33 3 25 73 03 07

Rating on Google Maps

2.30 (43 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 12 pm, 2 to 6 pm
  • Wednesday: 8 am to 12 pm, 2 to 6 pm
  • Thursday: 8 am to 12 pm, 2 to 6 pm
  • Friday: 8 am to 12 pm, 2 to 6 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 12 pm, 2 to 6 pm

Featured Reviews


Frequently mentioned in reviews: secretary (11) doctor (10) results (8) radiologist (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Beatrice R. 1 year ago on Google • 8 reviews
    Extremely unpleasant brunette secretary, no smile. Even hello is said out of obligation. As previous comments say, she should change careers. 1 hour late for the ultrasound consultation with a full bladder and obviously no going to the toilet before the consultation. And 1 hour wait to get the results. It’s truly scandalous, a radiology practice to avoid. I gave one star because you can't give zero
    3 people found this review helpful 👍

  • 1/5 Ludovic M. 1 year ago on Google • 7 reviews
    Deplorable welcome, no explanations. A secretary with glasses behaves more than inappropriate: makes fun of patients with her colleague! No explanations regarding the results. It’s slaughter, the appointment is quick and the work done but for the service…. It’s astonishing!
    2 people found this review helpful 👍

  • 5/5 Océane B. 5 months ago on Google • 45 reviews
    I came to have a panoramic dental x-ray, very kind and smiling receptionist. The gentleman played the radio for me, very kind and explained well. Taken on time I will come back with great pleasure

  • 1/5 Gladys V. 1 year ago on Google • 4 reviews
    Unpleasant welcome, being called a liar because I'm not fasting even though it's not indicated on my prescription but the secretary definitely told me that on the phone! Amazing...especially since the doctor agrees with me because there is no need to fast! on the other hand, chatting with the colleague of your personal life without embarrassment... new building but to avoid as a patient coming for an examination if you want to be welcomed professionally! Very nice doctor though
    1 person found this review helpful 👍

  • 1/5 khémissa a. 1 year ago on Google • 4 reviews
    I took my father, very poorly received, it was the first time I went there and it will be the last, the secretary very unpleasant, not very clean in addition. It's true that the secretary should change jobs, she pitiful, we can see that he doesn't like the job, but is it our fault????? Too bad I can't put a zero, that's all it's worth.
    1 person found this review helpful 👍

  • 1/5 Clara C. 1 year ago on Google
    (Translated by Google) After an incalculable number of calls to receive my results, I fell neither on the usual switchboard, nor on a secretary on the phone. It hangs up, and does not contact me again. On site it is true that it is not very pleasant, apart from the decoration which is top notch. Finally, the staff and the secretaries leave something to be desired.. (Original) Après un nombre incalculables d'appels pour recevoir mes résultats, je ne tombe ni sur le standard habituel, ni sur une secrétaire au bout du fil. Cela raccroche, et ne me recontacte pas. Sur place il est vrai que cela est peu agréable, mise a part la décoration qui elle est top. M'enfin, le personnel et les secrétaires laissent à désirer..
    1 person found this review helpful 👍

  • 1/5 KLINK J. 2 years ago on Google
    (Translated by Google) See you today at 8:10 a.m.... 1st of the day. More than 30 minutes late... And still not past... The doctor hasn't arrived and the secretary doesn't know how soon she will arrive. In short, it is a place that I strongly advise against. Given the notes left it is not surprising If I could have put 0 I would have done so without hesitation. (Original) Rendez-vous ce jour à 8h10... 1er de la journée. Plus de 30 minutes de retard... Et toujours pas passé... Le docteur n'est pas arrivé et la secrétaire ne sais pas dans combien de temps elle va arriver. Bref c'est un lieu que je déconseille fortement Vu les notes laissées ce n'est pas étonnant Si j'avais pu mettre 0 je l'aurai fait sans hésiter
    1 person found this review helpful 👍

  • 5/5 Marie J. 1 year ago on Google • 6 reviews
    Good welcome, taken care of by professionals, nothing to complain about. The radio manipulator is very delicate and gentle, the radiologist is competent and explains things very well. For my first mammogram everything went very well and I am reassured for future ones. Thank you to this team who takes you from an unpleasant exam to something almost pleasant! Mcgj

  • 1/5 A G. 9 months ago on Google • 4 reviews
    Very unpleasant radiologist, no humanity, does not take the patient into account. Having already been confronted with other unempathetic people in this office, I was hesitant to come back but now it's certain, I will change

  • 5/5 regine s. 1 year ago on Google
    (Translated by Google) Very satisfied with this radiology service. Pleasant welcome, very attentive technician, giving as many explanations as possible about what she is going to do, results following, either by written report for radiology, or with a radiologist for ultrasounds. Possibility of meeting a radiologist who explains the results if you need explanations. I felt comfortable in this place. Thanks. (Original) Très satisfaite de ce service de radiologie. Accueil agréable, technicienne très à l'écoute, donnant le maximum d'explications par rapport à ce qu'elle va faire, résultats à la suite, soit par rapport écrit pour la radiologie, soit avec un médecin radialogue pour les échographies. Possibilité de rencontrer un radiologue qui explique les résultats si on a besoin d'explications. Je me suis sentie à l'aise dans ce lieu. Merci.

  • 5/5 Amanda R. 1 year ago on Google
    Secrétaires très aimables, le docteur était clair et concis dans les explications - très aimable également ! Il connaît très bien son métier et sait mettre à l’aise, j’étais sceptique au vu des avis précédents mais je recommande vivement !

  • 1/5 Melanie B. 1 year ago on Google
    (Translated by Google) Cold but correct welcome. Rude doctor, no hello or goodbye. No explanation given during and after the exam.... Inhuman. (Original) Accueil froid mais correct. Medecin mal poli, pas bonjour ni au revoir. Aucune explication donnée pendant et après l'examen.... Inhumain.

  • 1/5 Pierre S. 1 year ago on Google
    D accord avec la plupart des avis.secretaire très très désagréable n aime pas les patients et n aime pas son métier. Qu elle change donc de métier. Dans l ensemble y compris le radiologue qui ne lit pas l ordonnance et sui honfobd la gauche de la droite et qui ne s excuse meme pas quand on le reprend donc centre pas très accueillant Je ne recommande pas

  • 1/5 thomas B. 1 year ago on Google
    Aucun respect du secret professionel...aucun respect des clients, secrétaires extrêmement désagréables et qui se permettent des réflexions totalement déplacées sur les patients qu elles ont téléphone. Sans se soucier que tous le monde entende...praticien limite maltraitant...ai eu l impression d être une pièce de boucherie...a eviter ablosolument

  • 4/5 Aurélia D. 2 years ago on Google • 1 review
    After reading the reviews on google I was reluctant to go to my appointment yesterday for a thyroid ultrasound. I needed a quick opinion but I was there with a lump in my stomach. In the end I was well received, the secretary I had was very professional and polite. I certainly waited to go in and even longer for the results, but the doctor who performed the exam was pleasant, she explained my results to me and I finally left the center much more reassured than when I entered.
    1 person found this review helpful 👍

  • 1/5 ielsch s. 4 months ago on Google • 1 review
    Appointment on January 2 for a check-up mammogram and breast ultrasound. The year starts well. I arrive and I hear that the radiologist is tired of waiting for the doctor. The reception is deplorable. The radiologist gives me the mammogram, he is kind and gentle. He tells me to get dressed and go back to the waiting room because the doctor is busy and he will take me in about fifteen minutes to do the ultrasound. I see and hear the famous doctor asking the staff who wants a coffee????? I've been waiting for half an hour. Finally it’s my turn. He makes me raise my arms, touches my breasts, but no ultrasound. No more explanation. In addition, it is not possible to recover my old photos. The secretary gives me a provisional report, I will receive everything by post in about 3 months. I read the report and I realize that the doctor compared his results to the 2021 images even though an anomaly was discovered in 2022. The secretary went to see the doctor and I heard him insult me. The secretary took full advantage of it too. This is really not serious. I strongly advise you not to go to this radiology office. No wonder there are appointments quickly.
    1 person found this review helpful 👍

  • 1/5 daniel c. 7 months ago on Google • 1 review
    During an x-ray of the left rib grill, handling it is very pleasant and welcoming. The welcome leaves much to be desired and unpleasant. Sincerely.


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