Mobile Vet Clinica Veterinara NON-STOP image

Mobile Vet Clinica Veterinara NON-STOP

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One of the Most Reviewed Pet stores in Bucharest


Address

Str. Doamna Ghica 133, București 022824, Romania

Website

www.mobile-vet.ro

Contact

+40 728 522 255

Rating on Google Maps

4.40 (848 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: time (10) service (8) staff (7) doctor (7) recommend (7) services (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Alexandra O. 3 years ago on Google • 24 reviews
    Really efficient, well-prepared, professional. We had never had an emergency in the middle of the night before, so we didn't really know what to expect - we dreaded the prospect of waiting for hours and hours and being ignored by staff, like in a human hospital, especially because this was about our dog, not us... We were scared and exhausted when we arrived. The doctor was quick but thorough, she explained to us everything she was doing & going to do, everything we needed to do to help. Very careful and considerate. After we took our dog home, her evolution was exactly as the doctor had predicted. Thank you! I wish I could remember the lady's name, I'm afraid I don't, but I hope all your staff rise up to her level. :)
    2 people found this review helpful 👍

  • 5/5 Ionel S. 1 year ago on Google • 7 reviews
    I’ve been using their serices for over 6 years for a tomcat. Throughout this period, they showed solicitude, professionalism and empathy whenever I needed it. And I had. A special mention for Antonia DINICU, a remarkable doctor. I thank her in this way as well. I warmly recommend them, regardless of the issue you have to face it.
    2 people found this review helpful 👍

  • 3/5 Vinnhica 1 year ago on Google • 38 reviews
    The advantage of the place is 24/7 services and lab on-site. I wish more staff spoke English (doctors) as in difficult situations, when every minute counts and you must make tough decisions, communication is a key.
    1 person found this review helpful 👍

  • 5/5 Bogdan G. 3 years ago on Google • 6 reviews
    I ordered online and they took my order and shipped it on the same day... which frankly.... it's really rare to see such responsiveness in our days. It was a really good service and I recommend them, hope they will maintain these high standards in time!
    1 person found this review helpful 👍

  • 5/5 Mihaa E. 2 years ago on Google
    Good service and amazing people! Highly recommend to go there! ❤️❤️
    1 person found this review helpful 👍

  • 5/5 Septimiu O. 2 years ago on Google
    Very pleasant online shopping experience. Rapid delivery and constant prices.
    1 person found this review helpful 👍

  • 5/5 Madalina H. 2 years ago on Google • 53 reviews
    Great client service. Work dedication and people skills are easy to feel through the phone. The lady answering the phone was very friendly and open to help with all the necessary information. I had some doubt due to the courier choice, since my experience with Fan Courier is dependent on the mood of the driver, but this time the circle was closed through a speedy and prompt delivery. Don't worry, all this great service doesn't mean the prices are exagerated. They were the cheapest from all my 6 suppliers. Their offer came at the right time for my purchase. Thank you fpr your support. I appreciate good client service and a positive experience, so I believe the least I can do is take the time to recommend your store to other similar clients. I wish you good luck. Until next time. Greetings from a satisfied client.

  • 3/5 Alina S. 1 year ago on Google
    I honestly can't wait to find doctors that care for the animals more... This is not the place...
    1 person found this review helpful 👍

  • 5/5 Богдан �. 7 months ago on Google • 15 reviews
    I am immensely grateful to the clinic and Dr. Radu. On Sunday my dog ​​choked on a bone and needed surgery immediately. The doctor performed surgery and saved our pet.

  • 5/5 Dragos P. 1 year ago on Google • 10 reviews
    The staff is extremely helpful. We have a kitten with health problems and, after going to another vet and not having been able to help, we came here and found the right treatment. Alexandra Mladin has helped us at this clinic, she is incredibly passionate and skillful. Our kitten's health is improving, the treatment she has been giving it has great results

  • 5/5 Andreea-Florentina S. 3 years ago on Google • 9 reviews
    Professional people that have experience with animals and adapt a gentle approach towards calming atmosphere upon performing the consultation. I benefit their services through a home consultation for 3 cats and although 2 of them were a bit aggressive, the vet did a really good job in calming them and had patience. This is not the first time I am benefitting their services and for sure it is not the last time.

  • 5/5 Loredana V. 2 years ago on Google • 6 reviews
    Went in tonight with a bitten ear from an aggressive dog at a very late hour. The doctor and the medical staff was amazing in relationship with our dog, very empathic, they took care that our dog felt calm through the whole visit. They have answered all our questions, assessed the issue correctly and gave arguments to back up the medical decision. We are happy to have stepped in here because they really know how to treat animals and the staff is very professional.

  • 5/5 Radu Constantin P. 2 months ago on Google • 5 reviews New
    Very pleased !

  • 5/5 Radu H. 2 years ago on Google
    Placed the order yesterday evening, arrived this morning. Recommend!

  • 5/5 Ioana B. 3 years ago on Google
    Have been going to them for some years now and I am verry happy with their services and dedication to help any animal in need! They even helped me in getting a home for a kitten and they also managed to heal a deep wound that one of my cats had! I definitely recommend their team! Keep up the good work and thank you! ❤

  • 5/5 Cristina I. 3 years ago on Google
    I highly recommend Mobile Pet products due to their 1st class friendly customer service, genuine products and much cheaper than elsewhere with super fast delivery!

  • 5/5 Bogdan C. 3 years ago on Google
    Fast, eficient, well organised and helpful. Home delivery is also good. I will buy from them as they cover all my cats needs.

  • 5/5 Mihai A. 1 year ago on Google • 1 review
    Two months ago, we returned home from a weekend where our dog stayed at home for two days. When we got back, gave her the attention she needed and played with her. However, we noticed some grape-like lumps under her belly in the groin area. We realized that we had also noticed an episode a week before when our dog refused to climb some stairs. After realizing this, we went online to search for a 24/7 veterinary clinic. We eventually found four clinics to consider in Bucharest: one in Militari, the Veterinary Medicine Hospital (Clinica Facultatii de Medicina Veterinara for google search, which has an emergency room), Centrovet in Piata Alba Iulia, and Mobile-Vet from Doamna Ghica. We had two decent, ok experiences with the university hospital some time ago, where we visited with two 18-year-old cats. However, this time, my melancholy led me to choose a private clinic, avoiding the university hospital. Despite the alarming situation we found ourselves in, we chose to read some reviews for about 30 minutes and ultimately chose Mobile-Vet. We called, and Dr. Andreea Balan answered. We announced that we would arrive in 40 minutes for a consultation. Following which she told us that our dog had tumors, and some additional tests were required, such as blood tests to see the condition of the liver and kidneys, some cardio tests, and lung X-rays for possible metastases, to see if she could handle anesthesia. I would like to point out that we're talking about a 15-year-old 7kg mixed-breed dog, who we jokingly call "Batranica" (which means “The Old Lady”). We did all the tests, which lasted from 2:00 AM to 3:30 AM and from 12:30 PM to 2:00 PM the following day. The test results were excellent. Finally, we went for a consultation with Dr. Radu Vasiloiu to determine the details of the operation because it was clear that this was the only option. The discussion was very direct, short, and to the point, where all the details and risks were explained to us. Dr. Radu Vasiloiu is a still young, active, and involved professional who didn't wait for us to ask for the details. We scheduled the surgery and moved on. As humans, we tend to think that when we go to a doctor, we should be treated warmly, and we are skeptical that we won't be understood. However, we actually need professionals who will take a very important problem for us, make us understand it, become aware of it, and make the best decision, in this case, to operate on a 15-year-old dog with breast cancer, simultaneous oophorectomy, and mastectomy. The operation was a real success. We followed Dr. Radu Vasiloiu's post-operative advice, and the healing process went perfectly; there were no infections from the surgery or the clinic. As a result, we still have the 5th member of our family with us. With a helmet on her head, she plays, enjoys, and is a happy dog so far. In conclusion, it was like Grey's Anatomy for animals. Please ignore the haters who vote negatively on prices. I can confidently say that the prices at Mobile-Vet are reasonable and justified for the quality of service provided. The staff, equipment, and facilities are all top-notch, and the level of expertise and care provided by the veterinarians is exceptional. However, I do agree that the reception area could use some improvement in terms of customer service and friendliness. Dr. Radu Vasiloiu is a young and active professional with a serious and direct approach. He takes the initiative to explain all the details and risks associated with the treatment, allowing the patient's family to make an informed decision. He is involved in his work, and he helps his patients heal and recover successfully. In this particular case, he saved our dog's life. You may feel that he is focused on achieving the best possible outcomes for his patients and does not waste time on unnecessary pleasantries. We are grateful for his dedication and professionalism.
    2 people found this review helpful 👍

  • 5/5 Edi 2 months ago on Google • 1 review New
    I went with the dog at a late hour and they were very prompt. Quality services. I recommend!

  • 5/5 Alexandra S. 2 months ago on Google • 1 review New
    The lady doctor who received us had a positive attitude and a lot of empathy towards our case. Quality services. Unfortunately, the experience was not a pleasant one because the result was not a positive one and it is no one's fault, we know that nothing more could be done, but I appreciate the desire to save a soul.


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