Taste Wells image

Taste Wells

Restaurant Cafe Meal takeaway Sandwich shop Catering service Coffee store Lunch restaurant

😠 If only I could give 0 stars! Dyed red hair staff member had called me and the group I was with “thick in the head” and proceeded to flip us off as she walked away after whilst her colleague on shift pointed a fork at us in a threatening manner. Later on walking back this lady on shift continued to... People often mention staff,


Address

Upper Mall, Royal Victoria Place Shopping Centre, Tunbridge Wells TN1 2SP, United Kingdom

Website

www.tastewells.co.uk

Contact

+44 1892 614455

Rating on Google Maps

4.20 (86 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 8 am to 8 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 6 pm
  • Sunday: (Christmas Eve), 10 am to 4 pm, Hours might differ

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Freya S. 2 years ago on Google
    If only I could give 0 stars! Dyed red hair staff member had called me and the group I was with “thick in the head” and proceeded to flip us off as she walked away after whilst her colleague on shift pointed a fork at us in a threatening manner. Later on walking back this lady on shift continued to throw insults at us using abusive terminology towards us. I think Taste Wells should review their staff selection process and offer training for staff like this who clearly have no interpersonal skills. This whole episode all because we were sitting on the closed side of the cafe!
    2 people found this review helpful 👍

  • 5/5 Louise B. 1 year ago on Google
    Good fresh food including a design your own sandwich option, and super staff. Lovely location with loads of natural light under the palm house style glass roof of the Victoria centre. Perfect for a pit stop or a light lunch
    1 person found this review helpful 👍

  • 3/5 Pamela W. 6 months ago on Google
    Not as good as usual, my sandwhich was dry, bread a bit stale..lovely people though.
    1 person found this review helpful 👍

  • 5/5 steven j. 5 months ago on Google
    I ordered a variety of platters for 2 birthdays, for around 35 people . Everyone enjoyed the food. We had very specific dietary requirements, which were followed very well. I will definitely use Taste Wells again.

  • 5/5 Chrissy K. 11 months ago on Google
    Needed a last min order for sandwich platter for a bday and they were able to accommodate ! Sandwiches were fresh and tasty ! Will definitely order here in the future for parties

  • 5/5 Peter K. 2 years ago on Google
    Due to covid we had to order some individual platters for a business lunch. Rang Sarah at 4pm and asked for 25 meals with vegetarian and vegan options for next day delivery- all delivered and an amazing meal. THANK YOU TASTE WELLS. Pete from Kent Blaxill

  • 5/5 Chris P. 2 years ago on Google
    Family run independent business, fresh product and a high standard of service. Best Coffee in The South East. The Catering is also delicious!

  • 5/5 Marcin A. 4 years ago on Google
    Lovely made to order food and staff are really kind. Especially the young bubbly girl who took our food order. Tea pot also massive, us brits love our tea! Bonus

  • 5/5 Chris R. 1 year ago on Google
    A local friendly business to deal with. Recently used their finger buffet for 100 people, all so fresh and tasty. Ample quantity and well presented. Would recommend to anyone. Competitively priced, delivered to venue.

  • 1/5 Anonymous 10 months ago on Google
    I wish I didn’t even have to give 1 star. SHOCKING attitude from the owner… I ordered a toastie from the area with the ingredients as abruptly instructed to, first time going so how was I meant to know!? I asked if I could have Brie cheese instead of cheddar and I was told that’s fine. I asked for the price due to change of cheese and was given the price which was fine because I was on a tight budget. When I got to the counter the manager/owner said rang it into the till. It was £2 more than expected so I POLITELY a said I am so sorry but it’s more than I was told and I literally am unable to pay this amount. By this time she had taken my card off me!!!! It was not a contactless card thankfully I asked for it back, she said sorry they are almost finished making it.. after telling her that I’m sorry I can’t pay this amount. She finally threw my card down onto the counter and it fell on the floor. She then said fine don’t come then if you can’t afford this. Kindness goes a very long way.

  • 5/5 Wilma S. 8 months ago on Google
    I enjoy stopping here for a bite to eat or a coffee.Always friendly staff and the placw is always spotless

  • 2/5 P C. 8 months ago on Google
    My wife and I both had coffee here today. They were tasteless and a little unpleasant.

  • 1/5 lee 6 months ago on Google
    First time trying this place and won’t be returning, we ordered 2 teacakes and 1 Christmas gingerbread latte and a normal latte, nothing Christmassy about the gingerbread one as was meant to come with cream and didn’t. Tea cakes never turned up, asked where they were as was told they forgot and would do it now but we ran out of time, they didn’t seem to care they forgot tbh even tho there was 4 people working. They all looked miserable and no communication between any of them and didn’t even get an apology when I was given my refund, Don’t know why this place is even popular, I wouldn’t even waste your money here and better to go to fenwick cafe as there staff aren’t miserable Only gave a 3 star for atmosphere because of the Xmas displays in the shopping centre. Owners and managers need to have a serious re-train of there staff

  • 5/5 Chris A. 6 months ago on Google
    Taste Wells is a great place to go for a bite to eat and a coffee. Service is quick and very reasonably priced and it is always busy, which shows how popular it is!

  • 5/5 Lynda S. 6 months ago on Google
    We absolutely love this place the food and drinks are really amazing and the staff are so helpful and friendly, wouldn’t go anywhere else. Lynda and Anita.


Call +44 1892 614455 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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