With Elmar and Orhan, it was quiet perfect trip that we experienced! We have seen such great places in Istanbul and it was so pleasure to spend time in Camlica and Dolmabahce! Thanks a lot Buta Tour!

(Translated by Google) Fees from the hotel on foot, walking around the city plus waiting for about an hour near the office. Low quality of services provided. The equipment for the audio guide does not work, the signal disappears three meters away. The tour guide mumbles under his breath indistinctly. The fact that the Guide is Licensed, I doubt, Russian-speaking in part. Look for an alternative. (Original) Сборы от отеля в пешем режиме, хождение по городу плюс ожидание около часа возле офиса. Низкое качество предоставляемых услуг. Аппаратура для аудио гида не работает, в трех метрах пропадает сигнал. Экскурсовод бубнит себе под нос не внятно. В том что Экскурсовод Лицензированый-сомневаюсь, рускоговорящий частично. Поищите альтернативу.

Where to begin... nothing is clear with this tour apart from the price (and even then, if you pay by card they put commission on top which they don't tell you about) and your start and end point. (TL;DR: JUST. DON'T. GO. Very disappointing and waste of time) 1. Overcrowded small mini bus which you get dropped off to by taxi that is very late (we thought they forgot about us). 2. The information about the tour isn't very clear. You get told the general stuff but once the day is done and they ask for payment and your opinion, you end up discovering that you can have a different choice of food if you have dietry requirements, that there are separate baths for men and women and that it's less crowded during the weekdays. 3. It's difficult to express just how uncomfortable we felt when going to the hot spring pools. It was a Sunday, so very busy and we were not informed of there being separate baths for males and females. The guide assumed we would be fine in the mixed one but oh no! We were very much LESS than fine... as we entered we noticed it was only men everywhere who gawked at us as we went by, not giving it much thought we got changed in the 3 shared female changing rooms where we had to leave our clothes... and then made our way to the pool. Due to the long changing time, I went ahead and didn't wait for the other ladies and that's where I was nearly in tears. The whole outside pool, full of just men staring as I went to put my towel down and made my way to the pool. Once in, I found a gap which wasn't surrounded by anyone and kept to myself, only to have 4 men swimming over in my direction and placing themselves around me. After a few uncomfortable moments I moved to the other side where there was a gap and again, they followed me! The only thing saving me is seeing the other ladies approaching the pool and I hurriedly swam to them. 4. The place itself is quaint and it's nice to walk around but the thermal hot spring really need some work. A quick paint job to freshen up the walls, something on the marble floors so you don't trip and crack your head, maybe sweep the leaves and dust that's been collecting... it's very minor details but they're key to someone feeling like they're in a hygienic and safe environment. I understand there is a difference culture, the price is low and you can't control your surroundings but if we were told Sundays are busy or that the mixed pools would mainly have men there and that we can use the separate sex baths instead or that you can ask for a vegetarian option or maybe the fact that when you pay by card you get charged commission then the whole experience would have been more manageable.

We enjoyed a very good and well-explained tour through the old City in Istanbul! We visited the Blue Mosque, Ayasofya and the Topkapı Sarayı. Special thanks to Juma, who coordinated the tour. He is really courteous. We attained a lot of knowledge and got many interisting facts. We warmly recommend this Tour and Travel Angency!!!

Night Bosphorus was terrible. Food quality and organization worst I've ever seen.

Booked Swissotel The Bosphorus with Buta Tour for the repeated guests and asked special guests' request for the room. Thank you Saniya Gunay for assistance, she did help a lot with it! Recommend Buta Tour and Saniya as reliable company for exploring Istanbul!

(Translated by Google) Strongly recommend this company. Succumbed to the entreaties of hoteliers and travel Yalova was spoiled. Guide was not, was a man who simply accompanied the group. His name is Elmar, a tour he did not hold, but simply designated time and place of the meeting of the group. Behaved in a boorish, detained a group to own the break, I demanded to withdraw money for the payment of the tour at an ATM, although the company promised that it would be a terminal (it appeared miraculously after we requested to take us to the office to pay it). For non-cash payment guide rudely demanded that the commission is not stipulated in the preliminary contract, he shouted and threatened. The trip was not successful. (Original) Категорически не советую эту компанию. Поддались на уговоры отельера, и путешествие в Ялову было испорчено. Гида не было, был человек, который просто сопровождал группу. Его имя Эльмар, экскурсию он не проводил, а просто обозначил время и место встречи группы. Вел себя по-хамски, задерживал группу для собственного перекура, требовал снять деньги для оплаты тура в банкомате, хотя компания обещала, что будет терминал (он появился волшебным образом после того, как мы потребовали отвезти нас в офис, чтобы расплатиться там). За безналичную оплату гид в грубой форме требовал комиссию, не оговоренную в предварительном договоре, кричал и угрожал. Поездка не удалась.

(Translated by Google) These are our partners in Istanbul, good buses, everything is prompt, any issues are resolved, and hotels organize guides - everything you need! (Original) Это наши партнёры в Стамбуле хорошие автобусы, все оперативно, любые вопросы решаются, и отели организуют и гидов - все что нужно!

(Translated by Google) We took a tour of Istanbul. All liked it. The most important thing is that if you went yourself, you would pay a larger amount for entrance tickets! (Original) Брали экскурсию по Стамбулу. Все понравилось. Самое главное - если бы пошли сами, то отдали бОльшую сумму за входные билеты!

My parents booked tour(S1) with them and were very disappointed by the experience. They were told that a tourbus will pick them up and drop them off. After the tour was done, the guide just told them to walk to the hotel. They had left their charger in the tourbus and were never able to retrieve it. A lot of the information that the guide provided was inaccurate. Overall, the whole experience left a bad taste in their mouth. We will never book with them again!

(Translated by Google) Great photo walk with a great photographer! We were on the same wavelength, walked for almost 5 hours, took a lot of cool pictures in Istanbul. I liked it all very much. I enjoy our photos, wonderful memories of Istanbul. Thanks to our photographer for the photos) (Original) Отличная фотопрогулка с хорошим фотографом! Мы были на одной волне, гуляли почти 5 часов, сделали много классных фоток в Стамбуле. Мне всё очень понравилось. Наслаждаюсь нашими фотографиями, прекрасные воспоминая о Стамбуле. Спасибо нашему фотографу за фотки)

(Translated by Google) I do not recommend. Tired guide who 40 min. on the bus talking to the driver, not telling anything. Wikipedia level information, not interesting. At the office, the girls said that the documents are not needed after payment, but when they pick you up they will definitely be asked. And you will not be warned that part of the tour will pass through repair facilities. (Original) Не рекомендую. Уставший гид, который 40 мин. в автобусе разговаривает с водителем, а не рассказывает что либо. Информация уровень Википедии, не интересно. В офисе девушки сказали, что документы не нужны после оплаты, но когда вас забирают их обязательно спросят. И вас не предупредят, что часть экскурсии пройдет по ремонтным объектам.

(Translated by Google) There were only positive emotions from the trip to Istanbul! Buta tour arranged for us a transfer from the airport to the hotel and back, and also took a day trip to the sea from them. Guide Elmar is smart, knows Russian perfectly, very pleasant, met at the airport, told everything, we went to the sea with him. We advise! (Original) Остались только положительные эмоции от поездки в Стамбул! Бута тур организовывали нам трансфер от аэропорта до отеля и обратно, а также брали у них однодневную поездку на море. Гид Эльмар умничка, знает русский язык идеально, очень приятный, встретил в аэропорту , все рассказал, с ним же ездили на море. Советуем!

I just went to yalova with captain Recep and it was amazing and also the guide Eflatun was very helping and friendly I would recommend them to anybody who wants to go there 😁

(Translated by Google) I was on all the historical tours, I liked everything very much, the guide explained everything at each site, the Nurten guide was just super-very interesting, they were also in the aquarium with the whole family, the children really liked it, the service is good, the buses are clean and new, the accompanying guides are all they speak Russian, they are polite, they always try to help with any question. The girls in the call center, thank you very much, they brought in with us for an hour, competently told about each tour, did not impose the most important thing! I advise everyone! (Original) Я была на всех исторических турах , очень все понравилось, на каждом объекте гид все объяснял, гид Нуртен просто супер-очень интересно рассказывала , так же были в аквариуме всей семьей, детям очень понравилось , сервис хороший, автобусы чистые и новые , сопровождающие гиды все говорят по русски, вежливые , при любом вопросе всегда стараются помочь. Девочки в колцентре, спасибо им большое, целый час ввозились с нами, грамотно рассказывали о каждом туре, не навязывали самое главное! Всем советую !

One of the best Tourisms Agencies in Istanbul.

We had an amazing Yalova trip organized by Buta tour. We so much enjoyed the trip with tour guidance of Naira. Such an amazing personality and a very intellectual guide! I was also very surprised to see that she spoke so many languages this well! Naira is a very responsible and caring guide. The tour was organized well, but yet she was checking every detail in advance to ensure that our trip went smooth. Huge thanks to Buta tour and our guide Naira!

Terrible experience and do not recommend booking!! Aquarium excursion did not take place as advertised. We were left waiting for an hour before being collected at our hotel. This means we did not get to spend the allotted time at the aquarium as advertised and had to rush. Additionally, we were not taken back to our hotel and dropped off at unknown location and told to walk back to the hotel with two young toddlers.

It's not even worth 1 star. They promise to pick you up at your hotel but they don't even show up. After a lot of calls they say in 5 or 10 min but even an hour later no one shows, when we tried to call again they wouldn't even pick up the phone. Loss of money and time. Better take the ferry to the other side and see the stuff.

I was on the Yalova tour with Buta Tour and I really enjoyed it. The tour guide Efe took great care of us.

Excellent travel agency, friendly friendly staff, everything is at the highest level. Special thanks to the manager Ainura, a professional in her field, organized tours for us at a discount. I liked everything very much, It was an amazing experience.

Turkey is so beautiful country. The food , culture are amazing. It’s too important to have a good guider and we had. But we all forget to say thank you for drivers whose job is important too. I was on a Photo tour. And driver Berkay Diktepe was great in his job. He was so kind , helpful. We didn’t notice how time flies during the road it was so comfortable trip by bus . Thanks for ur job buta tour and Berkay especially!!

It was a very nice experience. Aquarium is a worth spent time place. I would like there were some information given about fish their life in the aquarium or out in the sea. Maybe also some other fish were worthy see. Good friendly guide Naira and driver Berkai drove at the place. Thank you !

Thanks for the perfect trip. We all had a wonderful time. We appreciate your staff Seniha's support and kindness.

Dear all, I would like to thank to Buta tour family for this great journey. It was a beautiful experience to get around the city with the experienced personnel and cheerful tour guides. I mostly choose my tour plans with the tour companies as groups. So I enjoyed a lot my travel with Buta in İstanbul. And a special thanks to Mrs. Öznur for her upmost effort to make this happen more pretty. Best regards,