Versatile Tiles image

Versatile Tiles

Bathroom supply store Tile store

One of the Top rated Bathroom supply stores in London


Address

5-7 N Parade, Chessington KT9 1QL, United Kingdom

Website

www.versatiletiles.co.uk

Contact

+44 20 8397 6363

Rating on Google Maps

4.80 (82 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5 pm
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: service (16) tiles (14) helpful (9) time (8) staff (7) great (7) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Helen L. 1 year ago on Google
    OUTSTANDING SERVICE from start to finish. Super helpful when I arrived at the store, listening to my wishes and finding the right style. Lending decent sized samples and loading them in my car. Then letting me stay behind while they did paperwork after store closing hours to feed my baby. To top it off: an efficient delivery service. Such a fantastic team. Thank you.
    2 people found this review helpful 👍

  • 5/5 Peter s. 6 months ago on Google
    After visiting a large number of tile shops versatile has the best selection and price. Really friendly staff and lots of helpful tips for the DIY er. If your looking for tiles this is a must vist
    1 person found this review helpful 👍

  • 5/5 Luisa O. 8 months ago on Google
    I can not recommend Versatile Tiles enough. The service they give is phenomenal and the quality of the tiles is fantastic! Thank you for all your help in helping me achieve the jobs I have done!
    1 person found this review helpful 👍

  • 5/5 Neil B. 5 months ago on Google
    A great range of tiles, incredibly friendly and knowledgeable staff who made the process of choosing and buying a pleasure without feeling hurried or left floundering. They went the extra mile when I needed to order additional tiles because I'd estimated wrongly and got what I needed the next day so my fitter could get the job done. I couldn't be more satisfied.
    1 person found this review helpful 👍

  • 1/5 Caitlin H. 3 years ago on Google
    Came in after I was recommended Versatiles from a family member. 3 people were working there behind the desk and no other customers other than me. Didn’t really know what I wanted and would’ve appreciated someone coming over to help but waited 10 minutes for someone to come and eventually gave up. Will have to go elsewhere
    1 person found this review helpful 👍

  • 5/5 Clive & Evon H. 2 years ago on Google
    Really excellent shop & service. I had been looking for suitable tiles all over - online & at several large & small retailers - without success & had thought I would need to compromise. Someone suggested Versatiles & in one visit we found exactly what I wanted. Great choice of tiles, good advice & great service before, during & after sales. I must commend Robert who looked after us brilliantly. He listened, took the time to show us the possibilities, was patient, & went out of his way to help us find the exact right tile for our kitchen, check batch availability, etc etc etc. Fantastic.
    1 person found this review helpful 👍

  • 5/5 Evie G. 1 year ago on Google
    Didn’t use them as they couldn’t help me with my flooring needs but the lovely lady on the phone was so helpful. Thanks very much. If you sold Amtico or Karndean I’d be there in a flash!! A good telephone manner does wonders for first impressions.
    1 person found this review helpful 👍

  • 5/5 Stacey A. 1 year ago on Google
    Have used Versatile a few times over the last 15 years or so. Fantastic service every time. Had an issue with our installer this time round (nothing to do with Versatile) and they couldn’t have been more helpful to help us find a solution to our issue. Would have no hesitation recommending them, and will definitely use again.
    1 person found this review helpful 👍

  • 5/5 Melanie S. 10 years ago on Google
    I absolutely LOVE this place. The range is magnificent and most importantly the advice from the staff is priceless. They give you lots of ideas and each time have identified a tile that I might have missed when browsing. Delivery each time has been on time, and when I underestimated on one occasion, I had some more the next day. Much prefer the quality and service of a smaller independent tile shop.
    1 person found this review helpful 👍

  • 5/5 K B. 4 years ago on Google
    Great customer service. Helped us work out how many tiles needed for a few styles of tiling. Advised well on grout colours. Lovely guys ! Have recommended you to others and will be back again in future.

  • 5/5 Kate B. 3 months ago on Google New
    Fabulous service Great to use an independent place - the way it should be .. patient people, great advice and superbly great service and desire to help

  • 5/5 Valerie 1. 1 year ago on Google
    Huge selection, great service

  • 5/5 Rohit T. 1 year ago on Google
    We got a great deal on amazing bathroom tiles. They are very organised and helpful and efficient.

  • 5/5 Liz G. 3 years ago on Google
    Recommended by our project manager. Excellent choice of material, many items high-end. Very flexible approach to delivery, proactively replaced a very expensive damaged panel without us asking! When we needed extra tiles to complete the project, got these in 24 hrs. Very pleased with the service from Tom and Robert and the excellent quality of product.

  • 5/5 Nat H. 1 year ago on Google
    Great customer service, very friendly and could not be more helpful. I would highly recommend them.

  • 5/5 Tim E. 2 years ago on Google
    We used Versatile back in April 2021 for our bathroom and again in November 2021 for our kitchen. We could not have been more pleased with the service we received, the products and the end result. Everyone who has visited us has commented on how nice the tiles look in both rooms. We found the shop staff amazingly helpful and they offered us great advice. We will definitely return the next time we need new tiles.

  • 5/5 Tash B. 2 years ago on Google
    Guys were fantastic in this shop! Brilliant service and help when looking for my tiles for my loft conversion! Thank you so much

  • 1/5 Tao T. 3 years ago on Google
    4 staff behind the till, without doing anything. I had waited for 10 mins, no one bother to say hello to you or offer any help. I have a 200 square metre project, but I will not spend a penny on them for sure. I wonder how on earth these good reviews are coming from? Are they fake ones. I trust my own eyes and ears.

  • 5/5 Andrew M. 2 years ago on Google
    Excellent choice, quality and value aling with a very personable service

  • 5/5 Felix 2 years ago on Google
    The only best place that I know of for tiles. They have an excellent range on display in the showroom, all at good prices. The staff are also very friendly and helpful, and go the extra mile every time I visit. If you want the "WOW" factor, go and take a look at what they have on display. Felix at AspexDesign.

  • 5/5 Stephen S. 2 years ago on Google
    Excellent selection and first class, friendly service and advice.

  • 5/5 Lynn M. 2 years ago on Google
    Best place around for tiles. Massive selection, very friendly helpful staff, prices are very reasonable.well worth a visit of you are after any kind of tile.


Call +44 20 8397 6363 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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