1/5 Wayne E. 2 years ago on Google
This
was
literally
the
worst
managed
hotel
I
have
stayed
at
in
my
life.
At
check-in,
we
were
told
that
only
the
first
night
was
paid
for
by
our
company,
so
we
paid
for
the
remaining
nights.
We
immediately
contacted
the
company
HR
when
we
got
to
our
room,
and
they
said
that
the
hotel
had
made
an
error.
HR
contacted
the
hotel
and
they
admitted
the
error
and
said
they
would
issue
a
credit.
3
days
later,
the
charge
appeared
on
my
credit
card.
Front
desk
said
that
no
credit
has
been
issued,
and
that
they
would
take
care
of
it,
and
issue
a
refund,
but
it
would
take
a
month
to
process.
She
confirmed
she
would
send
me
an
email
once
it's
done.
3
days
more
have
passed
and
no
confirmation.
I
now
have
to
issue
a
dispute
with
the
credit
card
company
for
a
refund,
The
hotel
also
got
the
check
out
date
wrong.
HR
had
to
fix
that.
The
room
was
not
cleaned
for
2
days
straight.
The
hotel
said
it
was
due
to
quarantine.
I
told
them
quarantine
was
over
2
days
before.
Again,
so
sorry.
The
laundry
was
picked
up
at
8:30.
Guaranteed
by
6
PM
same
day
if
picked
up
before
10.
No
laundry
returned.
I
called
and
they
promised
it
by
11
the
next
day.
Here
it
is
2
PM
the
next
day
and
still
no
laundry
and
no
explanation
why
when
I
called.
Just
they
are
checking.
There
is
rarely
someone
to
answer
at
front
desk.
The
food
is
horrible,
The
only
good
thing
is
that
the
bellhops
are
supportive.
The
location
is
OK,
but
literally
any
hotel
in
the
world
has
a
more
competent
staff.
My
company
will
stop
all
business
with
this
hotel
based
on
my
and
others'
experiences...hundreds
of
nights
per
year
lost.
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