2/5 Paz V. 5 months ago on Google
I
came
to
the
hostel
since
I
stayed
in
2
different
ones
with
this
company
(Budapest
and
Brussels)
and
I
had
the
best
experience!
I
felt
like
I
was
staying
in
a
luxury
hostel!
Always
super
clean,
people
super
nice,
everything
just
perfect!
That
is
the
reason
I
choose
this
company
again
to
visit
Viena.
When
I
arrived
the
room
was
not
ready
at
2.55pm
so
in
5
minutes
someone
"made
my
bed"
I
got
inside
the
room
and
was
filthy.
I
came
downstairs
and
told
this
to
2
girls
downstairs
which
they
put
a
bad
face.
One
of
them
join
me
and
saw
the
room,
she
said
the
bed
is
ready,
this
is
your
bed
(which
it
was
not
well
prepared)
and
I
reply
the
room
is
dirty,
she
said
okey
I
will
send
someone
to
clean,
can
you
wait
15
min?
I
said
sure.
But
why
is
check
in
at
3pm
when
the
room
is
not
going
to
be
prepared?
Someone
came
30
min
later
and
in
8
minutes
she
"cleaned"
the
bathroom
and
the
shower
with
1
cloth
(no
product)
and
moped
the
floor..
I
went
later
to
take
a
shower
and
the
drain
was
full
of
hair.
I
had
to
remove
the
hair
but
the
shower
was
clogged.
At
this
point
I
wanted
to
leave
the
hostel,
I
asked
to
be
moved
to
other
one
and
they
said
that
they
don't
have
shared
rooms
in
the
other
hostel.
Abby
was
the
only
person
who
helped
me.
He
offered
me
another
room,
I
checked
and
the
room
that
was
cleaned,
it
had
hair
also
in
the
shower
(less
than
before)
but
still
not
properly
cleaned.
I
choose
this
place
because
it
was
a
safe
choice
with
my
2
previous
experience,
that
is
why
I
am
extremely
disappointed
with
this
hostel.
It's
hard
to
understand
how
in
2
city's
the
company
it's
a
5
stars
hostel
and
here
is
a
place
you
wanna
leave
soon.
I
really
hope
this
review
can
help
with
getting
an
improvement
in
the
service