2/5 Bofunny 3 months ago on Google • 30 reviews New
My
wife
and
I
went
for
the
carvery
last
year
and
found
the
staff
quite
unfriendly.
Despite
this,
we
decided
to
try
the
place
out
again,
hoping
that
the
unfriendly
staff
were
a
one
off.
It
wasn’t.
I
went
to
the
bar
to
order
(there
is
an
option
to
order
using
the
app
at
the
table
but
there
was
no
phone
reception
(!)).
Offering
free
WiFi
would
have
been
useful.
Anyway,
we
were
greeted
by
a
server
who
came
across
very
unfriendly
and
face
like
thunder.
Considering
the
experience
we
had
last
time,
I
was
disappointed
to
see
that
the
reception
was
exactly
the
same
as
last
time.
I
asked
for
a
voucher
(offered
by
registering
on
an
app)
to
be
considered
and
was
told
it
was
no
longer
possible.
I
would
have
to
go
again
to
use
it.
The
server
(K****n)
asked
his
manager
(A****a)
for
advice
and
the
manager,
barely
addressing
me,
said
it
wasn’t
possible
to
use
post
payment.
I’m
frankly
unsurprised
that
the
staff
have
this
attitude
if
the
Manager
has
no
clue
how
to
address
customers.
I
don’t
understand
why,
some
people
continue
to
work
in
the
hospitality
business
when
they
are
shockingly
bad
at
it.
Everyone
has
a
bad
day
but
you
leave
that
at
the
door,
especially
when
you
are
customer
facing
to
ensure
repeat
business
and
security
of
their
job.
I
asked
to
speak
to
another
manager,
who
went
some
way
towards
changing
my
perception,
however,
would
I
want
to
pay
to
be
disrespected?
Well,
I’m
not
sure
how
many
chances
I
would
want
to
give
before
I
go
elsewhere
(there
are
quite
a
few
lovely
pubs
and
restaurants
in
this
area!).
The
only
draw
seems
the
lake
and
the
walk
around
it,
however,
perhaps
the
arrogance
accompanying
such
a
lovely
spot
is
prevalent.
Shame.
I
wish
the
pub
would
give
another
company
a
chance
to
do
what
they
can’t,
provide
basic
good
service
in
the
very
least.
The
sad
addition
was
another
2
customers
who
were
complaining
to
management.
There
seem
to
be
a
couple
of
staff
members
that
I
could
see,
who
were
nice
and
friendly.
Perhaps,
the
bad
eggs
need
to
I
be
shown
the
door,
especially
at
a
time
when
customers
are
few
and
spending
less,
and
revenue
needs
to
sustain
the
business
and
the
staff.