McDonald's image

McDonald's

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Hamburger restaurant Sandwich shop Ice cream shop Salad shop

One of the Most Reviewed Ice cream shops in West Seneca


Address

1154 Union Rd, West Seneca, NY 14224

Website

www.mcdonalds.com

Contact

(716) 674-7170

Price rating

$ $$$

Rating on Google Maps

3.70 (813 reviews)

Open on Google Maps

Working Hours

  • Friday: 6 AM to 1 AM
  • Saturday: 6 AM to 1 AM
  • Sunday: 6 AM to 12 AM
  • Monday: 6 AM to 12 AM
  • Tuesday: 6 AM to 12 AM
  • Wednesday: 6 AM to 12 AM
  • Thursday: 6 AM to 12 AM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mark M. 5 months ago on Google
    My Grandson loved it. Grandpa/ Happy meal = Happy Grandpa and happy grandson Dominic 👍😁👍🙏🙏
    1 person found this review helpful 👍

  • 4/5 Amanda K. 5 months ago on Google
    Tables not cleaned up. I asked for the food to all be fresh; the sandwiches were, but my fries were cold. So, I had to ask for a fresh batch of fries which they replaced right away.

  • 5/5 Patrick F. 6 months ago on Google
    Had a great customer service experience with a man named Charles! He is a credit to the store and franchise, and if there were more Charles's it would make the establishment better. Thank you Charles for your continued commitment to the franchise, and thank you for your help and service brother. Promote above peers please!!

  • 5/5 LauraLee R. 7 months ago on Google
    The service was very slow to get someone at the register. Once they took my order it took over 7 minutes before I was served. Kinda long in my book for a McDonald's! However the food was worth the wait Very Good!!!! 👍👍👍👍🇺🇲

  • 1/5 brittany b. 8 months ago on Google
    Went yesterday evening 8/25 and the drive through attendant at the second window literally through my bag of food at my face. I couldn't get a word in before he slammed the window and walked away. Young boy with short hair. Definitely tested my patience. Hope he didn't do that to everyone.

  • 1/5 Faith 7 months ago on Google
    I say it every time. Nobody should get a cold filet of fish! How many people are actually buying it? It was cold, the cheese wasn't melted, and way too much tartar sauce.

  • 1/5 Mickaila C. 1 year ago on Google
    Terrible they completely butchered my order. It was suppose to be Big Mac and a quarter pounder instead I got some combination of the sandwiches times two.

  • 4/5 kaldo 9 months ago on Google
    McDonald's as a whole has gone far downhill, if only for the pricing. Though many locations seem to have much worse food than they used to also. This West Seneca location is the best in the Buffalo area I think; I've been to a dozen.

  • 1/5 Sean G. 4 months ago on Google
    The manager there Kim is very rude and arrogant. It makes you feel uncomfortable when I had the owner call me to find out what was going on. She was very arrogant and rude to me also saying that Kim worked for her for since she was 16 years old which now she must be in her 50s when had a special request they burnt my food completely charcoal and especially when I was going there every day spending over $30 which adds up to over $800 a month and they would not give me a 20% discount when I was a regular when my app wasn’t working what a greedy manager and store owner never again will I buy anything from this McDonald’s?

  • 5/5 Karen B. 4 months ago on Google
    Quick service about 9PM after the Bills game on December 17th. The double meat and double cheese was warm with good taste.

  • 1/5 Brian H. 4 months ago on Google
    Employees are rude and inefficient. Employees using profanity to customers. I'll never go there again. I'm going to notify The Corporate Office regarding My distasteful experience there

  • 5/5 Deborah Harris G. 4 months ago on Google
    Me and my great grand one on one weekly treat. Love our time together, thank you McDonalds!.


Call (716) 674-7170 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Braille menu
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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