Retreat at Seven Bridges image

Retreat at Seven Bridges

Apartment building Apartment rental agency

😠 If there was zero stars, I would give it to them. I lived there for a year, and never had any problem. But now that I moved, not just that I didn't receive my security deposit back, but they are trying to charge me extra 500$, for some made up things. They are charging me 100$ for the "huge urine sp... People often mention love, moved, moving,


Address

6690 Double Eagle Dr, Woodridge, IL 60517, United States

Website

www.retreatatsevenbridges.com

Contact

+1 630-241-3379

Rating on Google Maps

4.30 (34 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: love (7) moved (6) moving (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Gojko L. 7 years ago on Google
    If there was zero stars, I would give it to them. I lived there for a year, and never had any problem. But now that I moved, not just that I didn't receive my security deposit back, but they are trying to charge me extra 500$, for some made up things. They are charging me 100$ for the "huge urine spots on the carpet", when I never had a pet in my apartment. I never had a pet, never owned one, nor anybody ever came to visit me with a pet. Plus they are trying to rip me off for the "dent in the fridge door", 400$. Sending me pictures in which a can clearly see its not the fridge from my apartment. When I asked for the better picture, they conveniently sad they can not provide one. Also, when I was moving out, I wanted to do a walk around trough the apartment with them, so I could show them, that everything is spotless. They refused. And then just sent me huge bill 2 weeks later. Thank god a took bunch of pictures before moving out, so I'll let lawyers deal with this. Would not recommend this complex to anyone. Think twice if you are considering moving in. This is how they are gonna treat you. They are gonna try earning extra bucks any way possible. Really cheap, not professional. Typical scammers. Plus they are way overpriced for the service you are getting. You can find a lot nicer apartments for far way less money.
    14 people found this review helpful 👍

  • 1/5 Chris O. 2 years ago on Google
    EDIT: The Retreat's response below my review is a token gesture on their part. When I attempted to contact them three times last summer about how unacceptable it was that they made three women clean the common room after holding the bachelorette party, I was continuously met with a voicemail. They lack the spine and ownership to face up to what were abhorrent decisions. Once again, I cannot be forceful enough in telling you to please look elsewhere. -- We moved in to The Retreat at Seven Bridges at the height of the COVID-19 pandemic in July 2020 from downtown Chicago into a one bedroom, one bathroom unit. We were given a virtual tour of our soon-to-be unit by Raphael. As my wife called him on the day of our virtual tour, she said her name. He reacted confusedly - she then said that we had an appointment today, to which he abruptly responded, "No, we didn't!" He proceeded to double check his system and, lo and behold, we did have a reservation. "It just didn't take in their system for some reason," he said, "and this never happens." This was the beginning of what would become a painful saga and familiar refrain living there for only one year. We had 21 maintenance requests within the first two months living there. There were several issues that, had preventative maintenance been done prior to our moving in, could have been avoided. There was even shaved facial hair caked in toothpaste on the uppermost shelf in our bathroom. We had black mold in our bathroom that necessitated a complete repair and new allergy medication for me. At every turn, we were met with open skepticism by the front office and outright denial. "This never happens" was a phrase we heard often. And that became harder and harder to believe as time went on and our maintenance requests piled up. Our dryer had to be replaced, our drywall in the bathroom was knocked out, and there were dried paint specks all over our bathroom and kitchen floors. Raphael, Beth, and Irene - the property manager - were all complicit in being negligent toward and about us. They constantly placated blame and did not take ownership over any issue we had. And when my wife and her friend - a fellow resident - threw a bachelorette party for another friend in the clubhouse's common space, Raphael even brought in the mop and told them they'd be forced to clean the space. In short, my wife and I could not be stronger in our telling you to steer clear of this property at all costs. We picked up and moved out after only one year - we gladly decided to take on all that comes with a move this past July 2021 (one week before our wedding, no less) than live there another year.
    4 people found this review helpful 👍

  • 5/5 Vivian P. 2 years ago on Google
    Since we moved here, I am very glad we did. The community is awesome everyone is very friendly. Love seeing all the dogs and cats in my neighborhood. Could not be in a better place. I should of moved here sooner.
    2 people found this review helpful 👍

  • 5/5 siobhan m. 3 years ago on Google
    We lived here for two years, and miss it. The employees and residents are all wonderful. Maintenance is also great. I can’t think of anything bad to say. The process for moving in and moving out both went smoothly. It is definitely the nicest apartment complex we have stayed in.
    1 person found this review helpful 👍

  • 5/5 Rebecca A. 6 years ago on Google
    I have been living here for one full month and I have nothing but great things to say! The apartments has a great layout and the clubhouse is great. The thing I'm most impressed with is the quick turnaround for work orders. When I first moved in I noticed there was a blind and a wand missing on the blinds. I called the front office and within an hour they came and brought me the items. Just recently I noticed a shelf in the kitchen was hanging a bit low and same thing, they were at my door within an hour ready to fix it!
    1 person found this review helpful 👍

  • 5/5 Theresa B. 1 year ago on Google
    Been here almost 11 years and we love it! The staff is amazing! We love all the amenities and the package concerique! It is convenient. Looking forward to the pool opening up really soon!😎
    1 person found this review helpful 👍

  • 5/5 Vivian P. 3 years ago on Google
    From the first time we came to see our unit we knew that we would love it here. Everyone is very friendly, from staff to our neighbors. I love my view from my room. I love that there is alot to see here, great nature walks and hangout places nearby.
    1 person found this review helpful 👍

  • 5/5 Jennifer B. 1 year ago on Google
    I absolutely love our new home. The view is breathtaking and the space is exactly what my family needs. I love being able to make a quick call and have "handy man" things taken care of. It's quiet, peaceful and serene and walking distance to Starbucks and other amenities. I am very happy to call my new place home.


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