Featured Reviews


Frequently mentioned in reviews: service (20) recommend (15) time (15) order (12) good (12) customer (12) ring (10) size (10) gift (10) Glitteray (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dilshara W. 6 years ago on Google
    Complete cheaters . Dont ever buy anything from this cheaters . Completely ruined , infact stole 12000 of money and sent wrong ring size intentionally ..
    7 people found this review helpful 👍

  • 1/5 Anuradha W. 5 years ago on Google
    I ordered a custom made ring via their Instagram and Facebook channels. I told them I'm not sure abt the ring size as it's going to be gift and I had a rough idea abt the size. It's a practice among jewellers to accomodate the changes in sizes of the ring if it doesn't fit at no extra cost. Or at least they mention there will be a cost. But with glitteray they didn't mention that and the ring was not the correct size and that's my mistake. When I went to get it fixed, I was surprised as they asked me to pay 4000Rs as just labour charges to fix it. I told them I'm not happy about and also the person who owns glitteray insisted I pay the amount to fix it. I know it's my fault that I got the wrong ring size, but it's a common mistake and jewellers should be willing to help fix it or at least mention about the extra cost to change the size. I always go to Stone n String but wanted to give these guys a chance because they are new and I wanted to help them. But hey, lesson learnt! I don't recommend you getting custom made rings from Glitteray if you're not sure about the size. Also the finishing was not that great. My first and last purchase here and will not recommend it.
    7 people found this review helpful 👍

  • 1/5 Prabuddha W. 1 year ago on Google
    Ordered on Jan 23rd hasn't arrived yet. It's been 1 months and hasn't arrived yet. They have dispatched it, today after nagging them for more than 3 days. It was supposed to be a surprise for my wife for our anniversary. Now anniversary and valentines both are gone. Surprise has gone to dogs. I wonder why they are still in the business.
    4 people found this review helpful 👍

  • 1/5 Seshan G. 1 year ago on Google
    It deserves no star whatsoever, please do not waste your time, energy and breath on deciding to deal or order anything from this so called entity where people support small businesses, they tell you that they want the payment to have the item ready by the date you require, and then they go completely silent on you, I paid and ordered a ring for my wife as a Christmas gift from this human and entity only to understand that I would be made to be humiliated and asked to beg for a product that they cannot 1. Make on time, 2. Deliver on time, 3. Be of the correct measure for size, 4. Be redone and replaced on time, 5. Refund the value paid on time. This so called entity and human, says I have sent you an automated invoice and that invoice never reaches you, then the entity takes over saying, we will get it to you by the coming day, and then the coming day their uncontactable at all, so please understand that you are genuinely going to waste your time and your money and your energy along with your breath for asking them to create something for you. They do not value your request, they have absolutely no responsibility of the product you are paying for, and they definitely will take you for a good Ride till they can do so until you finally give up and feel sorry for your self for even bothering to deal with them. This is who Glitteray is. Absolutely no regard for your paid request and requirement. Absolutely no consideration on why they would need to uphold their end of the agreement. But they have all the excuses found in this cosmos to say when they haven’t delivered the item or done a proper job of the request made. Also note that when you say the ring size you want your product made to, they can refer to various ring size charts and haphazardly pick which chart they feel like referring to, so that your thought of giving your wife a present turns out to be your worst living nightmare. I hope I’ve given anyone who would want to know about this place an idea and I hope and pray that god above let’s Glitteray understand that what goes around comes around and I hope I get to see it happen in front of me.
    4 people found this review helpful 👍

  • 1/5 Navodya M. 1 year ago on Google
    Not a place I would recommend to anyone. Really bad customer service and unprofessional. I haven't received my order or a refund for my order. They never work on time, reply or even explain what's going on to their customers.
    4 people found this review helpful 👍

  • 1/5 vishwa s. 7 months ago on Google
    Worst Online purchasing experience ever.....!!!! Please don't pay upfront simply do not recommend to buy anything from them. They are not supportive at all and worst experience ever I had with instagram page shopping. I have been asked to pay advance for a custom made earring and they failed to even provide the design on agreed delivery date of the earring. Now I am struggling get the refund of my advance payment after going behind them for weeks. I do not recommend them at all and these type of imposters are chasing away the good customers from online platforms.... Update; After following up several times got the money back after weeks .
    3 people found this review helpful 👍

  • 1/5 S L J. 5 years ago on Google
    Bought a two coin necklace for my gf and it's full of mess and very flimsy. It broke several times and I recommend not to buy this product and I won't be buying from Glitteray again.!
    3 people found this review helpful 👍

  • 1/5 Akila A. 1 year ago on Google
    Don't bother ordering. The service is terrible, even trying to contact the owner to voice ur concerns is pointless. The notes attached to the gift are on ‘post its’ and so untidy. Last tym dealing with them.
    2 people found this review helpful 👍

  • 2/5 lahiru a. 6 years ago on Google
    Service providing is very poor
    2 people found this review helpful 👍

  • 1/5 Sandali G. 4 years ago on Google
    Extremely disappointing service. Ordered a bracelet which was given as a gift, within 1 week, my friend said that the hook came off. Got it back from my friend to give it for repairs, but the response is very disappointing. It’s now been 15 days since the complaint. For every Facebook message they apologize for the team not following the complaint, then again nothing about the repair is followed up. Very very disappointed 😡
    2 people found this review helpful 👍

  • 1/5 Chathuni R. 1 year ago on Google
    Extremely disappointing service. I ordered an engraved silver bracelet and it came without a box. For the first 3 weeks I kept waiting as they promised me to return the box but nothing happened, then I wasted another 2 weeks for calling them but I never received any box until today lol. This is my first and last purchase, I never recommend this disgusting place to anyone!!!
    2 people found this review helpful 👍

  • 4/5 Samali L. 5 years ago on Google
    A little expensive but there work is extremely neat. My friend got a pair of cufflinks made for her fiance and they did a really good job. They were very polite and professional. They were willing to keep their premises open an extra half an hour just so that my friend could pick up her order. I would definitely recommend them for special gifts for your loved ones. In fact, I will be returning to get a few gifts for my family made.
    2 people found this review helpful 👍

  • 1/5 Joshua V. 4 years ago on Google
    Had a good experience with them before but their customer service has severely dropped. Ended up not ordering after two weeks of trying to get in touch (Calling, Email and visiting the location) and just being frustrated with the "professionalism"
    2 people found this review helpful 👍

  • 5/5 Zorah C. 1 year ago on Google
    Very nice and good quality.. Neat work.. Keep it up
    1 person found this review helpful 👍

  • 5/5 Aadhira N. 6 months ago on Google
    Thank you Glitteray, 🥰 I ordered couple rings for our anniversary to surprise my fiance and to make it memorable. You guys made it. It's something which we couldn't express with words. Your customer service and the quality of the product are highly recommended and very satisfying. I received them on time. You are the one and only online jewellery selling platform where I have planned to continue my shoppings in the future. Good job guys👍🏻 and I thank you again for creating wonderful moments with your lovely customer services.
    1 person found this review helpful 👍

  • 1/5 kishani j. 1 year ago on Google
    Very poor servuce and very poor quality of products. Do not order anything from here. I orderd a pair of cufflinks for my husband to wear on our wedding day. I sent the exact shape and everything and wanted to carve some words on yhe iner side. Instead, I got a very large pair of cufflinks with the words carved on the front. How the hell can he wrar it lije that. And the delivery was sooo late.. I had to call 3/4 times and scold them to get them job done. And at the end that is whatvi relieved. Very poor service.
    1 person found this review helpful 👍

  • 1/5 Menaka P. 4 years ago on Google
    Really dissapointed about their service. I have orderd a chain & a pendent. After receiving the stuff I wanted to exchange the chain due to the style of the same was not suits a girl. I've informed their customer service representatives several times regarding this but nothing happend. And this is the second time I've orderd something from Glitteray and this will be the last time too. 👎
    1 person found this review helpful 👍

  • 2/5 Umar R. 5 years ago on Google
    I’m sure there must’ve been happy customers, looking at all the reviews , however I personally did not have a good experience with the product and service, what I saw online was not what I received and the overall transaction was unsatisfactory , which makes me question it’s credibility for a repurchase. Will not recommend or return . 🙅🏽‍♂️. Good luck though.
    1 person found this review helpful 👍

  • 4/5 Seyyad Refai Hawana M. 2 years ago on Google
    🖤
    1 person found this review helpful 👍

  • 5/5 Shifani M. 3 years ago on Google
    I've had several customised silver pieces of jewellery made by Glitteray and loved them! They were able to understand my requirement and design some beautiful pieces and give me a high quality finished product. I also love their day to day use designs! Would definitely be ordering more from them.
    1 person found this review helpful 👍

  • 2/5 Irendra K. 5 years ago on Google
    Hi Ordered a necklace with a pendant and I specifically mentioned I need a heart on top of a letter. Once I received the delivery I found it was missing and the quality of the bends and curves on the pendant was so poor. I expected more than this as the final outcome. And when I wanted to complain on this no one from customer care called me other than sending me messages on Facebook. And I paid the delivery cost and they wanted me to bring the pendant back to them to get it fixed which is bad. If I have paid the delivery charge why do i need to go and return it by spending some money again because of a fault of the glitteray. And this was a gift I needed to give on a Friday and I said come on Thursday and get it fixed by Friday. But no one came or called on Thursday. But on Friday morning they have sent a pickup to get the pendant which is disappointing. Because I wanted to give the gift by Friday evening. And the rings on the pendant was not so strong and its getting removed from the chain every-time. So at last try to improve your customer service and try to improve the product quality as much as possible just like the photos you have posting on social media.
    1 person found this review helpful 👍

  • 5/5 Tiron A. 7 years ago on Google
    Nice on online purchasing. Thanks a lot! 😊
    1 person found this review helpful 👍

  • 5/5 vimukthi s. 6 years ago on Google
    Good place to buy genuine silver jewellery.fast order processing.good collection

  • 5/5 Shubby S. 1 year ago on Google
    Absolutely love the professionalism of their designs.

  • 5/5 Hasitha P. 6 years ago on Google
    They have a great collection of Jwellery choices for men and women.

  • 5/5 Colombo E. 6 months ago on Google
    I placed an order with them for couple rings for my engagement. It came out beautifully. My family and my finace was very happy. The price was affordable. I recoomend them . They take 8 to 10 days but it is worth the wait. Hoping to order some gifts for christmas soon.

  • 5/5 Rakeeb F. 6 years ago on Google
    Nice silver i like & #1 online shopping satisfaction

  • 5/5 Stephen M. 7 years ago on Google
    Super

  • 5/5 Zainab N. 6 months ago on Google
    I placed an order and I received with high quality product , they are customer service is very friendly and updating if any deadlines. I recommend to all my friends to shop with glitteray online platform. Trusting jewellery store to place an order through online.

  • 1/5 Mohammed Z. 4 months ago on Google
    had a terrible experience. They initially promised a specific delivery date but failed to follow through. When I inquired about my order, they gave vague responses, blaming courier issues. It felt like I had to beg for updates, and their lack of proper communication left me frustrated and disappointed. It's going to be almost a month now and I still haven't got the product in my hand. Would never recommend anyone to place orders with them 👎

  • 1/5 Kumudu K. 2 years ago on Google
    Thank u soo much Glitteray.... it's so beautiful and wow.. LVe itn . And good service.. 😍😍❤️❤️👌👌👌👌👌👌👌

  • 5/5 Nishani R. 1 year ago on Google
    I have been your customer for several years. Every time you receive smart and friendly service with your elegant products 🤗❤️ Keep it up guys

  • 1/5 nathaliya m. 1 year ago on Google
    Bought a ring the craftsmanship is soo poor. worst purchase ever

  • 5/5 Tharuka S. 5 years ago on Google
    Perfect finishing. Just as the item described. Great customer service and item delivered on time.

  • 5/5 Eyo W. 1 year ago on Google
    Did a wonderful job helping with my design on short notice! I would recommend.

  • 5/5 Aaliyah M. 1 year ago on Google
    Beautifully crafted jewelry and great customer service!

  • 5/5 suhail f. 11 months ago on Google
    They Have The Best Collection Of Jewellery And At Reasonable Prices. They Also Were Very Much Polite And Have A Good Service Too. Even They Delivered The Jewellery To Me, When I Requested Them If They Could Deliver If Possible. Thank You So Much. Had A Very Good Experience!!

  • 5/5 Thaha M. 1 year ago on Google
    They produce beautiful pieces of art and also service is good! Highly recommend Glitteray

  • 1/5 Imesh M. 4 years ago on Google
    (Translated by Google) Not Satified (Original) නොට් සටිස්ෆයිඩ්

  • 5/5 Kamith K. 4 years ago on Google
    They provide best quality stones for a better rate ❤

  • 5/5 Hemanthi R P. 4 years ago on Google
    Best place for customized gemstone jewelry ❤️

  • 3/5 Thilina P. 4 years ago on Google
    Recommended

  • 5/5 Peashitha Praveen N. 5 years ago on Google
    Good quality Products .... but Delivery process is worst.. it takes 12 hours more to deliver my stuff

  • 5/5 chanaka g. 5 years ago on Google
    If you buy a magnificent masterpiece visit them... many designs silver and gold with trusted excellent

  • 1/5 Nirmani T. 3 years ago on Google
    Extremely poor service. I ordered a ladies necklace and Glitteray promised to deliver it within 2 weeks. But this is the 4th week and the necklace still not delivered. I brought it as a birthday gift and couldn’t present it on time. Do not recommend

  • 5/5 Dharshi J. 3 years ago on Google
    You guys are simply awesome. I'm purchasing from glittery more than 3 years,and more in future. I feel satisfied in every purchase. Every time I made a inquiry i will get a quick reply. And they deliver the stuff even before the said date. I'm extremely happy with your peoducts. Keep rocking .

  • 5/5 shenal l. 3 years ago on Google
    Dear Glittery, Thank you very much for the rolo necklace and the coin pended which you engraved nicely with an awsome FONT STYLE. I also would like to thank for the amazing COSTOMER SERVICE when I wanted to lengthen the chain. The person who received the chain as a birthday gift was soo thankful for giving him a specialized gift.. Thank you glittery..

  • 5/5 Sachith M. 3 years ago on Google
    Thank you glitteray and the team ! for this lovely gorgeous necklace set, it much beautiful than it seems in the picture, highly recommend 🍾❤️

  • 5/5 therider_______________ 3 years ago on Google
    I have ordered the name necklace.it was so pretty & I like it. Thank you so much glittery that you made it up for me as I hoped and delivered it on time with nice box and bag.

  • 5/5 bimalka g. 3 years ago on Google
    Highly Recommend! It's beautiful as I thought it would be! I m happy so mutch! Thank you!

  • 5/5 Ashinka A. 3 years ago on Google
    Ma 1st name necklace came as a coolest one .. Even if I’m not dt much in to jewelleries I fell in love with d design .. So pretty dt it goes with everything ❤️🙈

  • 5/5 Sandani M. 3 years ago on Google
    Thank you so much glitteray

  • 4/5 Thieuban A. 6 years ago on Google
    U can get awesome customized jewellery

  • 5/5 Gaveen T. 4 years ago on Google
    Great customer service

  • 2/5 Chamara S. 4 years ago on Google
    Service is good but not the delivery system

  • 5/5 ItsLiqid 4 years ago on Google
    Awesome Experience

  • 1/5 Mohamed Fawaz F. 4 years ago on Google
    No longer exist in the same location

  • 3/5 Pavindu L. 4 years ago on Google
    Fair prices, good designs, a nice place to choose your gift, got no parking , better to pre order.

  • 5/5 Janaka D. 5 years ago on Google
    Friendly and helpful staff ready to deliver you a great service! Love their elegant designs too.

  • 5/5 Gayantha P. 5 years ago on Google
    Honestly the best place for silver jewellery and custom made stuff

  • 4/5 Zaharan H. 5 years ago on Google
    Now showroom and no displays??

  • 4/5 Vidura L. 3 years ago on Google
    They have a decent collection of jewelry. Staff are also quite helpful. You have to bring cash for purchases, else you have to pay 2.5 percent extra. This is pretty annoying.

  • 5/5 Mahesha J. 5 years ago on Google
    Awesome designs available. Bit expensive, but quality is good.

  • 4/5 MIck B. 5 years ago on Google
    Happy to be here

  • 5/5 Kawindu E. 6 years ago on Google
    The best costumized jewelleries👍👍💪👍👌👌


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