Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Bill H. 4 years ago on Google
    Really good food but very busy at lunch. Had to wait about 45 minutes to order by machine
    1 person found this review helpful 👍

  • 5/5 Peter D. 2 years ago on Google
    Warm cosy and a great place to hang out
    1 person found this review helpful 👍

  • 5/5 Chris I. 1 year ago on Google
    Outstanding ski lodge. Great service, food and skiing in Feb. Stayed 5 nights. I'll be back
    1 person found this review helpful 👍

  • 3/5 Pun O. 4 years ago on Google • 581 reviews
    Very beautiful place. Wood cabin style japanese hostel. We had a fun time taking a ride on snow car to the inn with very friendly staff. Great service and food are very good especially for breakfast. Common area is a great place to sit by the fire and have some drinks. Too bad i did not really have the best time there because of too many tourist with small kid running around on wooden floor all the time and the bathroom is very small and always full of people which make it hard for me to relax.

  • 5/5 ちょういいこ 3 years ago on Google • 181 reviews
    One of the best resort restaurants I've been to. Served by multilingual staff and ordering system is in multiple languages. Massive variety of food as well ranging from usual resort katsu curry to steak (massive) to even fish and chips. The steak is well over-priced though, 4500 JPY is pretty crazy. It is big but thin. Fish and chips would probably be a better option but is the usual Japanese style fish and chips being bite sized pieces of fish. Note that this is also a lodge for people who wants to stay and seems to rent out a variety of equipment for hikers etc. Also has a reasonably stocked shop for skiers and boarders. Place is pretty big and the decor of the place is pretty impressive with a fireplace as well. Will likely be hte only restaurant I go to in Zao Onsen for lunch.

  • 5/5 Michele F. 2 years ago on Google • 18 reviews
    Everything is perfect..... Location: directly inside of the ski resort; Staff: friendly, smIley, kind; Services: ofuro, biliard pool, gym, ping pong, free drinks, pet friendly, free parking, free snow-taxi; Structure: cozy, warm, with good music, good food and big portion; Prize: absolutely affordable and well balanced with quality To be repeated as soon as possible

  • 5/5 Karina K. 2 years ago on Google • 4 reviews
    Simply perfect! Thank you for making our Zao experience spectacular! The staff is super friendly, dogs ok, great food and ambience, easy going, we felt relaxed as if we were home. Definitely coming back!!! Love Zao, Love Sangoro❤️

  • 4/5 Leon De L. 4 years ago on Google
    Staff are nice, food is nice, access to ski runs excellent but rooms are ordinary. 3 out of 4 not bad.

  • 4/5 David R. 7 years ago on Google
    Great little place in the mountains. Great in the summer for BBQs and a quiet weekend away. Does a great hamburger too.

  • 5/5 Hugues A. 6 years ago on Google
    The food is great, music is nice. Really cosy place. Relaxing here is great.


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