Haefelis Bulawayo image

Haefelis Bulawayo

Restaurant Cafe Coffee shop Breakfast restaurant Bakery Confectionery

One of the Most Revieweds in Bulawayo


Address

Fife Street Complex Corner 10th Ave &, Fife St, Bulawayo, Zimbabwe

Website

www.simbisabrands.com

Contact

+263 73 120 0027

Price rating

$$ $$

Rating on Google Maps

4.00 (3.1K reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 9 pm
  • Saturday: 8 am to 9 pm
  • Sunday: 8 am to 9 pm
  • Monday: 8 am to 9 pm
  • Tuesday: 8 am to 9 pm
  • Wednesday: 8 am to 9 pm
  • Thursday: 8 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (14) good (7) chips (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Lamiel BK P. 11 months ago on Google
    Amazing place and what a myriad of selection from pastries, confectionery and meals 😋 excellent customer service and professional staff. I was very impressed. Check it out next time you are hungry for breakfast or lunch. Spacious seating area with soft and hard chairs. You will be spoiled for selection.
    6 people found this review helpful 👍

  • 4/5 Shebar M. 10 months ago on Google
    Food was great but service was very slow
    2 people found this review helpful 👍

  • 3/5 Tinashe Farai C. 1 year ago on Google
    The food was good. Very very slow service and the manager was rude.
    1 person found this review helpful 👍

  • 5/5 Faith N. 1 year ago on Google
    This place is amazing, the staff is even great any other day than on tuesdays when its BOGO pizza day, it looks like the staff is overwhelmed and seem to snap on customers. There's a mananger named Tracey, she's just phenomenal, and very professional. Thank you for turning my day to be a better day.
    1 person found this review helpful 👍

  • 4/5 Brian L. 1 year ago on Google
    Fresh products, loved the croissants, fresh cream donuts and cappuccinos. The staff is very friendly and efficient. Although it tends to get packed and can become a bit noisy especially when it gets busy. You won't be disappointed though.
    1 person found this review helpful 👍

  • 4/5 Khaliphani N. 1 year ago on Google
    I love their classic burgers! They are the best in twn
    1 person found this review helpful 👍

  • 5/5 afriikani 11 months ago on Google
    words might not be enough, but this is an exquisite place 👌, the customer care is out of this place i give it a 5 ⭐️ have been served there several times wow, you just have to go there and experience it yourself, the food 😋, you will never regret it, normally parking space is full because its a busy place, i usually go there for breakfast before 10 am when there is still space

  • 4/5 Caroline M. 1 year ago on Google
    Liked it a lot. They have good food and the place is very clean. Great place to have breakfast.

  • 4/5 Unity M. 1 year ago on Google
    The flame grilled chicken and chips sit in was amazing ,the chips tasted very deliciious and we'll cooked but the classic burgers and chips take away was very disappointing ,the burgers were delicious but the chips were not well cooked and there was a fly in the chips

  • 3/5 Thabo N. 8 months ago on Google
    Wow the cream doughnut were on point, very soft and delicious

  • 3/5 Nathasha M. 8 months ago on Google
    Sometimes the meals are perfectly done and at times they be missing some ingredients, may you be consistent with your menus. Disappointed with the steak roll

  • 5/5 Lawrence S. 8 months ago on Google
    It's a very good restaurant they serve quality food They only need to brand their chips pack

  • 4/5 Phillipa N. 1 year ago on Google
    Love it. My breakfast place

  • 5/5 Shaun N. 10 months ago on Google
    It was great. The burgers are pretty nice too. The service wasn't too bad, didn't take much time

  • 5/5 Vuevue M. 8 months ago on Google
    The place is good for family lunch or dinner. Also if you want to have treats that's the place to be

  • 5/5 Shepherd M. 6 months ago on Google
    The place is like a bee hive, popular with both young and old. A good alternative if you want to unwind and meet people. There is food for consumption indoors and take aways. Highly recommend the place. The negative is, they no longer adhere to world renowned waiting times for their meals ---because of the number of customers they serve.

  • 4/5 Takunda Karl K. 6 months ago on Google
    The food was good and the service too. Due to the volumes of people, it felt a bit noisy, but that is to be expected. Good place

  • 4/5 Rodney Ngoni M. 6 months ago on Google
    Great place to grab fast food or breakfast. It's usually a bit overcrowded though but worth it

  • 1/5 Joyful G. 5 months ago on Google
    We sat in there 30 minutes without being served. The waiters are rude and selective....they choose who to serve. 2 ladies came in after us and were served before us. Very poor service!!

  • 1/5 Lisa m. 1 year ago on Google
    Dirty plates, dirty cutlery. Dirty everything really. Customer service was nonsense, servers are rude. Salad was a slice of tomato, a leaf of lettuce and a slice of cucumber. One of each, imagine nje, yoh never been more disgusted in a restaurant in my life

  • 3/5 Manny N. 1 year ago on Google
    This place is always too busy. There is no order in their order taking. No clear directions on the till. Ordered 12 of pies with different flavours and no marking was put on which ones were what. All dumped in a box. Also Ordered pizza which took forever, even when they had told me that it was going to be ready in 15 mins. Not a big fan.

  • 3/5 Posh N. 1 year ago on Google
    A bit slow on service, delicious food makes up for it though!

  • 4/5 Jack Thulani M. 1 year ago on Google
    Good quality foods are found there. The food is always fresh, especially the baked stuff I've tried. Maybe they should considered finding a bigger space or opening another franchise on the peripherals of town.

  • 2/5 Rage i. 1 year ago on Google
    Had a nasty experience, l mean we went for ice creams and it took us approximately 25mins to get served despite the store not being busy, dont know what the issue was, sadly after we had brought ice-creams we weren't given cup holders, terrible experience ever!!

  • 3/5 Nyarai G. 1 year ago on Google
    It tries given the circumstances. Gets really busy though during peak times, so come prepared to wait if you arrive around then.

  • 5/5 Mkhumbulo N. 1 year ago on Google
    Guys thanks for keeping that Bulawayo experience,had fine time @ Haefelis last Sunday before returning to Joburg. Lovely tea and confectionery.

  • 5/5 Felix S. 1 year ago on Google
    The service is good however there is need to be serious on tea cups. There are too small for $2. Their size is worth 0.50C

  • 4/5 Tadiwa 1 year ago on Google
    Good environment great food but i think the chicken inn guys can help if they become little fast in their service...i Was dissapointed by chicken inn there ..slow service and for my chicken salad i only got home to find out that it was full of lettuce

  • 4/5 Sthae N. 1 year ago on Google
    I love the spaciousness... fresh air and the highly priced delicious food

  • 4/5 Mhlahlandlela Mthandazo M. 1 year ago on Google
    Ever friendly and world class customer service, food was fresh and fantastic ambience

  • 4/5 Thethelela k. 1 year ago on Google
    Their pizza is the best in town..especially if you order extra cheese and extra meat..i loved ot

  • 1/5 Likhwa M. 1 year ago on Google
    I do not know about the other establishments but pizza Inn is horrible, very horrible. The lines are unberable, I even fell asleep on their couches, the leather was cheap and uncomfortable. When I woke up the order was still not ready. I went to the rest room to have a drink in the bowl and came back to fall asleep again. Maybe they are short staffed the frustrated person next to me said. Well either way horrible service, the pizza itself was not that bad, I wouldn't know if it tasted like trash since we can't tell once we are very hungry

  • 4/5 Florence M. 1 year ago on Google
    I love the confectionery and the service from the waitrons is simply impeccable you guys have maintained your standards. With all that fluffy pastry which crumbles in your mouth. No complaints from this happy customer


Call +263 73 120 0027 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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