Featured Reviews


Frequently mentioned in reviews: hotel (59) service (34) stay (33) experience (32) Royal (29) staff (28) Marrakech (25) Mansour (18) beautiful (18) restaurant (14)
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  • 5/5 Hendo H. 3 years ago on Google
    THE BEST HOTEL IN MOROCCO 🇲🇦 but also beats many other hotels around the world. This hotel has everything. First of all what makes it amazing is the architecture and attention to all details you notice from afar but most importantly the staff is a great part of the experience as they are very nice and the know the real meaning of hospitality.
    3 people found this review helpful 👍

  • 5/5 MOROCCAN T. 1 year ago on Google
    As a frequent traveler, I have had the pleasure of staying in some of the world's most luxurious hotels. However, my recent stay at Hotel Royal Mansour in Marrakech was a truly unforgettable experience. From the moment I arrived, I was struck by the hotel's exquisite beauty and attention to detail. The intricate mosaic tile work, ornate lanterns, and lush gardens create an oasis of tranquility in the heart of bustling Marrakech. The rooms themselves are nothing short of spectacular. Spacious and elegantly appointed, each one is a true work of art. The bed was incredibly comfortable, and the bathroom was like a spa retreat with a deep soaking tub and rainfall shower. But what truly sets Hotel Royal Mansour apart is the level of service. The staff is friendly, attentive, and always willing to go the extra mile to ensure that every guest feels like royalty. Whether it was the thoughtful welcome amenities, the personalized recommendations for things to do in Marrakech, or the seamless check-in and check-out process, every detail was handled with grace and care. Finally, the dining experience at the hotel was simply exceptional. From the sumptuous breakfast buffet to the delectable Moroccan cuisine at the on-site restaurant, every meal was a feast for the senses. And the rooftop bar, with its stunning views of the city, was the perfect place to unwind with a cocktail after a day of exploring. Overall, my stay at Hotel Royal Mansour was an unforgettable experience that exceeded my every expectation. I would highly recommend this hotel to anyone seeking a truly luxurious...
    3 people found this review helpful 👍

  • 5/5 Jay D. 1 year ago on Google
    If you can afford it book it! My husband and I have stayed at our fair share of luxury hotels from small luxury boutique style to the Aman collection of hotels. This far surpassed all of them. Outstanding luxurious hotel with beautiful large 3 storey suites. Impeccable decor, service, ambiance, everything you'd ever want in a luxury hotel, royal mansour has it. The suite itself was the most beautiful suite I've ever stayed in. A big thank you to Mohamed our guest relations manager, who welcomed us and treated us like family. All of the staff was incredibly kind, affective and went out of their way to ensure we had the very best of everything. Strolling through the gardens and hearing the relaxing sounds of running water from the fountains and gentle chirping from the birds singing in the orange trees makes you completely forget you're in busy Marrakech! You cannot hear any street noises and are completely secluded from the traffic and crowds. The dinner at sesamo was delicious and service again impeccable. We also had amazing breakfasts, with friendly and attentive servers. Loved the French toast (with a creme Brulee type sauce) and the scrabled eggs, sausages and plentiful pastries are all delicious. We also had lunch at the Asian restaurant at la jardin, had great sushi and the lamb chops my husband ordered were melt in your mouth, to die for!. I purchased the famous Louboutin shoes specifically made for the royal monsour, which were a beautiful reminder and memory of our wonderful stay in Morocco and at royal mansour. We are sure to be back as the level of hospitality and service is unparalleled.
    2 people found this review helpful 👍

  • 5/5 Munira S. 1 year ago on Google
    Actually we had high tea there at la table restaurant which was fantastic. The tea the pastries, the savory. The service was perfect. The staff were professional and well trained. They took us on a tour to see the rooms and saroundings. It is very expensive but worth its while. Definitely will go again.
    2 people found this review helpful 👍

  • 4/5 Gaetan Della P. 1 year ago on Google
    Easily one of the most beautiful restaurants I’ve ever seen, location, choice of design, elegance in cloths, 10 stars out of 5. To give you context we had breakfast, coffee, juices, pastry, harira, tajine and avocado toast. But certain errors need to be addressed: When the waiter proposed that he organized the breakfast, we said that my fiancee doesn't eat meat, we received harira, the soup, no big deal, but there’s lamb (meat) in it, the average waiter in an average restaurant can make this error, here, they really shouldn’t. The coffee, ok, the restaurant should have been closed at the time we were here, but the espresso came from a Nespresso machine, no taste, diluted espresso. Sad because they do have great coffee in this country, in the Medina you can have it for 30 dirham and it’s truly excellent. Waiters only served one person from their right, after they forgot they need to serve the second person from their right side and this creates awkward positions between you and the server, and they end up touching your coffee cup or other things on the table with the bottle of water while serving you. My fiancee asked for the poached egg with an avocado toast (from the menu) she only received an avocado toast. The price for the place is reasonable, we paid 90 euros for breakfast, I was ready to pay up to 140 euros based on the location. So if you go there expect a royal palace even more luxurious than any place in Europe, but not real royal manners - at least by European standard.
    1 person found this review helpful 👍

  • 5/5 Just & F. 9 months ago on Google
    We felt like kings when we were guests of the king. A hotel like an Arabian fairy tale. Here everything flows together magnificently: tradition, craftsmanship, modern technology - everything results in a harmonious work of art. Extremely friendly and attentive staff were at our service around the clock. A selection of international restaurants made us happy. We enjoyed our stunning riad and the green and fragrant gardens. A very special place for special events. Big thanks to the King.
    1 person found this review helpful 👍

  • 5/5 Ines 1 year ago on Google
    What a stellar experience at the Royal Mansour. Everything was perfect, from the room to the food to the staff. Everyone goes above and beyond to make sure you‘re enjoying your stay. Will be returning and recommending. Many thanks to the whole team and a special thank you to Driss at the Conciergie who set up a romantic dinner for my spouse and I on the shortest notice.
    1 person found this review helpful 👍

  • 5/5 architecture photographer Tomislav V. 1 year ago on Google
    stunning 5 🌟 hotel in Marrakech. A masterpiece of design and culture. The service is that what you expect in a 5 star hotel. The area is central and in a gated area, so everything is safe. Definitely a experience to stay in this hotel.
    1 person found this review helpful 👍

  • 5/5 Rajiv S. 1 year ago on Google
    What a stunning hotel. We only went for afternoon tea but its well worth a visit. The detailing in every part of the hotel is simply breathtaking. Afternoon was good and they catered for all of our dietary requirements.
    1 person found this review helpful 👍

  • 5/5 A.A R. 1 year ago on Google
    This isn’t just a hotel, it’s an experience. it’s magical.. enchanting even. came here with my “friend” and had a lovely time. will be back soon! and definitely recommend!
    1 person found this review helpful 👍

  • 5/5 Jacob K. 2 years ago on Google
    Very beautiful hotel. Truly stunning decor and service. Even if you are not staying, I recommend afternoon tea...a delight.
    1 person found this review helpful 👍

  • 5/5 Mauro T. 1 year ago on Google
    Visiting the Royal Mansour Marrakech for at least a drink is an important experience for anyone seeking to explore the city's rich cultural heritage and exceptional dining scene. This luxurious hotel and spa is housed in a stunning palatial building in the heart of the city and is renowned for its exceptional dining options, including its renowned bar. The bar is a beautifully designed space that offers a warm and inviting atmosphere, with elegant decor, comfortable seating, and impeccable service. The bar menu features an array of signature cocktails and fine wines, expertly crafted and served with a touch of Moroccan flair. With its sophisticated ambiance, impeccable drinks, and exceptional service, a visit to the Royal Mansour Marrakech bar is a must for anyone seeking a memorable dining experience in the heart of this vibrant city. Whether you're looking for a romantic drink for two or a night out with friends, this bar is the perfect place to experience the best of Marrakech's dining and entertainment scene.
    1 person found this review helpful 👍

  • 5/5 Haris P. 1 year ago on Google
    Keep on offering to your guests this service!!! One of our best experiences, for sure we will visit you again. Great service in all fields.
    1 person found this review helpful 👍

  • 1/5 Randolph Karr P. 2 years ago on Google
    This is my fourth time to Marrakech, my third time to the Royal Monsour. It was to be a Birthday celebration spending 2 weeks in Marrakech. First stop is my “Second Home” Amanjena spending 10 days. I wanted to introduce my mother to the Royal Monsour, as she is a Queen; it was fitting and expected to have her an experience she would remember for a liftetime. We booked RM through American Express Centurion Black Card. We arrived in Marrakech on October 29th, checked in to Amanjena to a flawless experience. We have not heard anything from Royal Monsour at this point for any pre-arrival arrangements. Amanjena reached out 24 hours after our booking to ask our flight schedule, Covid requirements, preferences that would make our stay more enjoyable, fast track upon arrival and transfers. Still not one word from Royal Monsour. Our Incredible Butler at Amanjena (Hamza) became aware of our concern about not knowing if we actually had a reservation. He reached out to RM to ask if we had transfers (which is included with our two Premier Riad at the Royal Monsour) and the RM could not give him any information, but would get back. In the meantime we reached out to the Centurion asking the same question. They too received NO RESPONSE. We are in complete shock! Spending $5,000++per night and this is the service or lack there of we look forward to? November 3, 2021 got a bit concerned as we are checking-in Saturday November 6, 2021 and still not one word from RM. Is this really happening? We decide we cannot chance not having a reservation, they don’t know we are in Marrakech and have not given us the courtesy to welcome us, give us requirements for Covid for the hotel, arrival time, etc. We felt very wary about this hotel, so we asked our butler Hamza if we could extend our stay here at Amanjena. He could not have been more gracious in assisting us. We are able to extend a few more days, but they have anther guest arriving for our Riad. He assisted us in booking a two bedroom villa at the Mandarin Oriental and went above and beyond to personally relay all our desires to make our transition smoothly. Needless to say, we cancelled our 5 day stay at the Royal Monsour as we still had not heard from them, nor did American Express, nor Hamza at Amanjena. Mind Blowing! So, I still wanted my mother to experience at least the common areas of Royal Monsour, so I thought we could have lunch, experience the spa, and have dinner. Our butler Hamza arranged lunch for November 4, 2021. Our Amanjena driver brought us to the Royal Monsour. We arrived to the entrance in a Mercedes S Class to the entrance at 1:30pm got out of the car at the front gate, not the lobby and were met by 3 gentlemen who looked at us and asked what we were doing here. Not welcome to the Royal Monsour. I said we have reservations for lunch, one says “what restaurant?” I responded, I don’t remember as our butler Hamza booked the reservation. I gave our names and they looked at us and then looked at each other and spoke in their native tongue. They were extremely curt and I was waiting for machine guns to be pulled out. We were extremely uncomfortable and turned and got back in our car. Our driver was so aghast of what happened and we drove back to our hotel that welcomed us so warmly and apologized for something the Royal Monsour mishandled. This experience has caused me to leave such a negative review that I hope future guest will pause before booking this Awful, Unprofessional, Disgusting Customer Service. Consider Amanjena if you are booking Royal Monsour! I’m not paid to say this, I just have been to an Aman 12 + times.
    1 person found this review helpful 👍

  • 5/5 DEF F. 6 months ago on Google
    This hotel is a true gem, offering a remarkable stay that exceeds expectations. The moment you step into the lobby, you're greeted with elegance and a warm welcome. The rooms are spacious, comfortable, and tastefully decorated, providing a relaxing haven after a long day of exploration. The staff is attentive, going above and beyond to ensure your every need is met. The hotel amenities are top-notch, from the rejuvenating spa to the well-equipped fitness center. The location is ideal, offering easy access to local attractions and amenities. Whether you're traveling for business or leisure, this hotel is a perfect choice for a memorable and enjoyable stay.
    1 person found this review helpful 👍

  • 5/5 Yassine M. 7 months ago on Google
    I absolutely loved this hotel due to its Moroccan style. The room was incredibly comfortable, and the beds were spotless. The elegant architecture of the building and the decor were a delight. The staff was exceptionally friendly and helpful, which greatly enhanced our stay. Additionally, we thoroughly enjoyed delicious dishes at every meal. I highly recommend giving it a try.
    1 person found this review helpful 👍

  • 5/5 Hamza E. 6 months ago on Google
    This hotel in Marrakech is truly one of the most enchanting places to stay. Its beauty is simply breathtaking, and the dining experience offers delicious cuisine paired with exceptional customer service. I wholeheartedly recommend it
    1 person found this review helpful 👍

  • 4/5 Souad B. 7 months ago on Google
    We felt like kings when we were guests of the king. A hotel like an Arabian fairy tale. Here everything flows together magnificently: tradition, craftsmanship, modern technology - everything results in a harmonious work of art. Extremely friendly and attentive staff were at our service around the clock. A selection of international restaurants made us happy. We enjoyed our stunning riad and the green and fragrant gardens. A very special place for special events. Big thanks to the King.

  • 5/5 Abdelkrim R. 7 months ago on Google
    One of the most beautiful hotels in Marrakech. Just stunning! Outstanding facilities, delicious food & fantastic customer service. I can’t fault this property. Would highly recommend.

  • 5/5 issam j. 7 months ago on Google
    The hotel was clean and had great customer service. The rooms were comfortable and well-maintained. Overall, it was a pleasant stay

  • 5/5 Lhoussaine O. 7 months ago on Google
    Outstanding hotel , Moreover, in-room amenities such as plush bedding, a well-stocked minibar, and room service that delivers delicious meals right to your door can make your stay even more enjoyable. The hotel’s commitment to cleanliness and maintenance also contributes to a comfortable and relaxing environment.

  • 4/5 oussama k. 7 months ago on Google
    The hotel's location is unbeatable. Situated in the heart of the city, the room I stayed in was not just comfortable, it was a true haven of relaxation.

  • 5/5 Zakaria e. 7 months ago on Google
    My stay at the Royal Mansour Marrakech hotel was an unforgettable experience. This establishment is a true oasis of luxury in the heart of Marrakech. From the moment I arrived, I was greeted with exceptional hospitality. The rooms were sumptuous, every detail carefully thought out to provide absolute comfort. 🥰🥰🥰

  • 5/5 Bernhard R. 1 year ago on Google
    One of its kind. Design, furniture and decoration are just overwhelming wherever you look at. Best hotel in Africa for several years. Food, drinks and service are as you can expect it at such an adress. Everything is at its highest level. Overwhelming wine list where you can spend a fortune...

  • 5/5 Pat J. 9 months ago on Google
    If you're looking for a true 6-star experience in every way possible and budget is not an issue, then look no further. As a world traveler and always stays at 5 star properties, the royal mansour will take you to the next level upon arrival. Between the amazing rooms that look like a palace, to the staff, restaurants and butler service that will leave you speechless. I highly recommend this property as a must !!

  • 5/5 Asmaa E. 7 months ago on Google
    Wow, this hotel blew my mind. Our room had 3 floors: living room, bedroom, and a plunge pool at the top floor. It felt safe and private. The hotel grounds are stunning. Everywhere we looked, there was a beautiful photo opportunity. Even inside the SPA, very worth visiting for photos. Service was excellent. On our last day, as we were leaving before 6am, they arranged breakfast at our room which was super convenient. I'll never forget about this experience at the Royal Mansour.

  • 5/5 Soufiane C. 7 months ago on Google
    I absolutely loved this hotel due to its Moroccan style. The room was incredibly comfortable, and the beds were spotless. The elegant architecture of the building and the decor were a delight. The staff was exceptionally friendly and helpful, which greatly enhanced our stay. Additionally, we thoroughly enjoyed delicious dishes at every meal. I highly recommend giving it a try.

  • 5/5 si y. 7 months ago on Google
    A beautiful and wonderful hotel. One of the most beautiful and wonderful, even the best hotel ever. Beautiful and comfortable furniture. Equipped with the latest comfort technologies. Wonderful reception. I recommend everyone to visit it. ,+ We are proud of this beautiful place, which is considered one of the best hotels in Africa

  • 5/5 gengster 7 months ago on Google
    My stay at the Royal Mansour Marrakech was nothing short of perfection. From the moment I arrived, I was treated with exceptional service and attention to detail. The hotel's luxurious amenities, beautiful surroundings, and impeccable staff made my stay truly memorable. I can't wait to return for another wonderful experience.

  • 5/5 Chka Z. 7 months ago on Google
    My stay at the Royal Mansour Marrakech hotel was an unforgettable experience. This establishment is a true oasis of luxury in the heart of Marrakech. From the moment I arrived, I was greeted with exceptional hospitality. The rooms were sumptuous, every detail carefully thought out to provide absolute comfort. I will come back see you soon

  • 5/5 Oumaima C. 7 months ago on Google
    I recently had the pleasure of staying at this wonderful hotel, and I can't say enough good things about it! From the moment I walked in, the warm and welcoming atmosphere immediately put me at ease. The staff was incredibly friendly and attentive, always ready to assist with a smile.

  • 5/5 MOUAD M. 7 months ago on Google
    I recently got the opportunity to stay at this fantastic hotel, and I can't rave about it enough! I felt at peace as soon as I came in because of the inviting and warm environment. The staff was wonderfully attentive and cordial, always prepared to help and smiling.

  • 4/5 Moses b. 6 months ago on Google
    A beautiful hotel with a staff friendly professional, and always ready to assist. The whole experience has been a amazing. The personal was so polite and caring. The rooms are clean and large with high ceilings, lovely decor and cushy beds that are pure white and soooo comfort!!! I do recommend this hotel, I will go back and ask for the same room!!

  • 5/5 Hatim F. 7 months ago on Google
    My stay at the Royal Mansour Marrakech was nothing short of perfection. From the moment I arrived, I was treated with exceptional service and attention to detail. The hotel's luxurious amenities, beautiful surroundings, and impeccable staff made my stay truly memorable. I can't wait to return for another wonderful experience.

  • 5/5 Abdellatif S. 7 months ago on Google
    The hotel exceeded my expectations in terms of service and comfort. The staff was exceptionally accommodating, and the room was clean and comfortable. I had a wonderful stay, and I highly recommend this hotel to others visiting Marrakech. Thank you for your excellent service!

  • 5/5 Soufyane A. 4 months ago on Google
    The rooms are spacious, comfortable, and tastefully decorated, providing a relaxing haven after a long day of exploration. The staff is attentive, going above and beyond to ensure your every need is met. The hotel amenities are top-notch, from the rejuvenating spa to the well-equipped fitness center. The location is ideal, offering easy access to local attractions and amenities. Whether you're traveling for business or leisure, this hotel is a perfect choice for a memorable and enjoyable stay.

  • 5/5 RS Z. 1 year ago on Google
    Best Hotel in the World no doubt. Now I'm ruined everywhere else I go...

  • 5/5 Stefan H. 2 years ago on Google
    It was very good :) i can recommend this hotel. In general, marrakech is an awesome city

  • 5/5 Pretty S. 2 years ago on Google
    Can we just say, we left a part of our hearts in Marrakech and Royal Mansour definitely played a huge part in our experience. We were picked up at the airport on Bentley, and received the warmest welcome, fruits/wine/sweets. All staff - from the General Manager we had a pleasure to be introduced to, to reception, bellmen, concierges, waiters, SPA personnel - were knowledgeable, professional, kind and very helpful. SPA is a must visit. They are using among the others, cosmetics brand that is unavailable in the USA, so I had to purchase extra! The boutique at the hotel has Christian Louboutin mules made specifically for the Royal Mansour. You won’t find them anywhere else in the world. They also partner with the finest jewelry and fashion artists. This is a unique hotel with the highest standards. We fell in love with the decor, diffused lights, and luxury in every detail. Their bed was soooooo comfortable, I had inquired about the mattress brand they are using, and intend to purchase the same for my house. Food was exceptional, and to our taste, they make the best mojitos we’ve ever tried in our lives. We consider ourselves very experienced and demanding travelers. Royal Mansour exceeded our expectations. We’ll be back soon. Thank you!

  • 5/5 Dan T. 2 years ago on Google
    One of my favourite hotels. Food is incredible and staff are warm and kind. Can't wait to go back.

  • 5/5 Delara K. 2 years ago on Google
    My best experience in Morocco.lovely view and nice Hammam

  • 5/5 Mohamed H. 3 years ago on Google
    "As the great place to stay with friends/family, same is the one lavish couple's get-a-way. Facilities are VERY NICE. We have stayed here for four nights. Had loads of fun; front desk is extremely helpful while organizing activities and/or following trips in Morocco. I adore spa, got really lovely haircut, so shout out to the Hairdresser. :) Extremely fast services of in-room dinning. Attentive and well trained staff. However, we were missing something. I think the "mojo" of this place will come in with the time, when gaining experience. I would definitely recommend it to anyone! 4/5"

  • 5/5 Sahar D. 2 years ago on Google
    I visited this hotel last year (prior to covid) for afternoon tea. So the ratings aren’t for our stay, but there was no option to select anything else. As soon as we reached the entrance, there was a warm welcome. I was in awe of the grandeur of this hotel. The architecture, the furnishings… everything was unlike anything I had seen before. There were lots of staff members around to guide us where to go, they were so attentive and I loved that! We asked for a space to pray and they kindly directed us to a beautiful prayer room. I was kind of wishing I had stayed there! The afternoon tea was such a treat! A selection of delectable sandwiches and delicious desserts, this was unlike anything I had before. It all started with an ice cream first, which was enough to win me over. There was actually so much food and desserts, I had to request them to take a cake back cause We had no room for it! We loved the ambiance so much that we decided to have a look at the spa and try out our luck for any last-minute treatments. They were kind enough to let us in. I booked in a full body treatment for myself while hubby used the pool and got a back massage. He didn’t have any swimming gear, so they were kind enough to provide disposable shorts for him. The changing room was unlike anything I had seen before. Marble finishings all around and they thought of everything. They even had makeup remover! Once my treatment was done, I was taken to another area that was dimly lit, had a lot of bed-like seats with curtains for privacy with a selection of teas to choose from to really wind down. We wanted to have dinner there, but the Moroccan restaurant was fully booked. The entire experience was so relaxing and enjoyable. Even more so now because that was our last trip before the covid-19 pandemic. I have been meaning to write this for a while, but I hope that if anyone is planning to go and you can’t afford the stay at this hotel, then at least take the time to go for an afternoon tea and check out the spa if you can. I hope one day I can afford to pay for the Riads at Royal Mansour. They look stunning! I’m sure one would feel like royalty staying there, as we definitely did during the few hours we spent there. I can’t remember the names of the staff at the spa, but they were all so wonderful. Thank you for such a wonderful experience! ❤️

  • 5/5 Rabea L. 2 years ago on Google
    Best restaurant ever, beautiful place and perfect service.

  • 5/5 David Mia L. 2 years ago on Google
    Very beautiful hotel. Nice gardens..well decorated in opulence.. Top service and food is great! We had the Moroccan cuisine and it was exquisite.

  • 5/5 David H. 1 year ago on Google
    Arranged a lunch in the courtyard of Le Jardin restaurant and it was brilliant. Service was very good, location and surrounding great and the quality of food and drink amazing.

  • 5/5 HICHAM L. 1 year ago on Google
    Only went in for a drink but the lobby and service was top notch! I was staying at the four seasons but next time I definitely want to stay here.

  • 4/5 Shanda F. 1 year ago on Google
    Amazing that you can visit here to look around or dine at the restaurant. Very upscale and beautiful interior.

  • 5/5 shaun c. 1 year ago on Google
    The best service, most beautiful hotel experience. I really can’t believe what a unique hotel. Fantastic food, and sublime ambiance.

  • 5/5 Natalia 1 year ago on Google
    We had a magical stay at the Royal Mansour Marrakech this spring. The hotel, the staff, the attention to detail and everything in between was nothing short of magnificent. A special thank you to Mohammad for the warm hospitality and taking extra good care of us. Mohammad went out of his way to help us with our itinerary, wonderful restaurant reservations and made our stay at the Royal Mansour even more special. In fact, he even planned for a special gift to be made for our little boy. Thank you for employing such wonderful people. We definitely plan to return to the Royal Mansour Marrakech in the future.

  • 1/5 Rita C. 1 year ago on Google
    I am writing a review on the Italian restaurant! The most horrible experience in my whole entire life. Overpriced for no reason at all. The amount of waiters and waitresses is just too much to the point where you cannot breathe at all. You cannot have an intimate conversation. Good was beyond nasty. The portion isn’t even acceptable for a child. I ordered ravioli and they literally have brought me uncooked pasta. When confronted about it they mentioned that it’s how Italian food is made, it is NOT. I have been to Italy and food didn’t taste like that at all. Don’t waste your time at that restaurant.

  • 1/5 Maryna E. 1 year ago on Google
    Frustrating experience, Was expecting the perfection out of this stay. +3000€ for a for 9 people very mediocre diner and service in the Marrocan restaurant, not worth it. spa, upon my arrival the 3 girls at the reception very arrogant telling me that there is no availability for any treatments, that this is the best spa in the Africa and people need to book 4 month in advance ( they do day passes as well for guest from outside) ( I was a guest for 2 nights at their hotel, we had a riad which was under my expectations as well) After complaining to the manager the spa found me many different slots for different kind of treatments… i was very perplexed 🧐 Anyway I don’t think I will go back here again. If you don’t complain they don’t care about the client experience for the price you pay. Voilà.

  • 4/5 Sonia D. 1 year ago on Google
    “Went to the royal mansour, but got the royal runs”. Food tasted good tho, just couldnt keep it in. Service was attentive. We were checking out the lobby but noticed a guy working there was following us around like we were some thieves. Made me feel cheap. I mean, im paying $600 euros for dinner, come on have some trust.

  • 5/5 Eeshan S. 1 year ago on Google
    The most elegant hotel in the continent. Moreover, Aziz catered us with the utmost care. He really knew his wines and will come back again just for the excellent hospitality.

  • 5/5 Quentin M. 1 year ago on Google
    Best service in Marrakech, by very far! We spent the day at the hotel, having wonderful massages at the spa, excellent drinks, and plenty of time to discover the incredible gardens. A must

  • 2/5 Matt G. 1 year ago on Google
    **Review for the bar: Terrible service. Took 30 minutes for the check and only received it after standing in the waiter service station demanding it. When I complained, they said “you can see we are busy.” Drinks were nothing special at eye popping prices. The ambience didn’t feel nearly as refined and comfortable as other luxury hotels in Marrakesh.

  • 5/5 Arif M. 2 years ago on Google
    You have an entire riad to yourself. It’s spacious, tastefully decorated, and full of luxury. Breakfast is usually served on the roof next to a plunge pool. The hotel was built by the king initially for his VIP guests so no expense was spared. The location is amazing. Staff aims to please and fulfill all your requests. One of the best things is how private this hotel is. Never a ton of guests; ample staff; and amazing food and service. A must try in Marrakech if you can comfortably afford it!

  • 5/5 Lucas M. 1 year ago on Google
    The service is excellent, very attentive staff, everything is done with pleasure!!!! The quality of the food is top notch!!! I highly recommend, then we had the right to visit this very prestigious hotel, it's really magnificent.

  • 5/5 Groofz 1 year ago on Google
    This place was phenomenal. It is often expected for the staff to be catering to your every need, but I find it nicer to enjoy the stay and create memories without the need of staff. I stayed for 4 days and it is incomparable to any hotel I will stay in for the future. 10/10 everything stop hating because you think the butlers should act like your slaves and as if they have no other people to help.


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