Best places: Pet supply stores in Gold Coast City, Australia

👍👍 My dog was expertly groomed & the groomer payed attention to my requests. Also the price was great & they finished the job earlier than expected.. very happy & I think my dog is too..

👍👍 The Best Pet Store to go into, Always take my puppies Crumpet and Fruitloop inside with me, they love the place, huge range a products to keep any pet happy and fed, prices are great, Friendly and Very Helpful Staff that always greet my girls with doggy treats an pats, only pet shop I’ll visit now o...

👍👍 Comprehensive chook feed stock, always well stocked and if they are always happy to order in other items if not available. Great range of chickens, coops and other pet supplies. Also a great range of dog, cat, small animal products. Friendly family run store.

😠 I had a horrible experience yesterday afternoon. This took place at Oxenford on the Gold Coast. The male staff member was abrupt and rude. I explained to the female staff member how I felt and she justified his behaviour because he had experienced a rough customer prior. I don’t go to Petbarn to be...

🫤 Won't price match when they are out of stock on products, I wanted a 20kg bag of food & they couldn't provide it nor were they willing to match the price for two 10kg bags. I understand that they may have technically lost profit due to the difference but I am a very loyal customer & wasn't happy wit...

🫤 I only wanted to go to play with the puppies but it’s not allowed, which fair enough whatever, but while I was there I noticed they had heaps of fighting fish in tiny little iced coffee sized cups which is really depressing for the fish. I’m sure the plastic would break down as well. Rubbed me the w...

😠 This store has never really been stellar. In the last few years it has bottomed out. You can feel the 'omg customers... yark!' vibe as soon as you walk in... ask staff a question and it's as though you've majorly put them out. Scowls on faces, peering down the nose at customers, avoiding eye conta...

😠 Went in for a size exchange for a Halti collar I got during 30% off and was made to pay full price for the size I exchanged for. Went back in to question this and they were adamant that I had to pay $13 extra at full price. Thankfully Sarah C from customer support immediately issued us a refund for...

👍👍 I take my cavoodle here once every 6-8 weeks for the past 6 months to get groomed. She smells absolutely amazing afterwards and is super fluffy! Most other groomers she comes home tired and stressed out, but not here! Not to mention the great selection of toys, treats and dog food. For a small pet b...

👍👍 Great customer service and product prices are some of the best around. Friendly atmosphere and definitely would recommend this store!

👍👍 Staff are really nice and helpful. Large range of different pet products plus they have a grooming business onsite. Parking is easy aswell

😠 absolutely appalled, came in to have a look at frogs and see two green three frogs in an enclosure with a ridiculous amount of water and way too much humidity for a GTF, one of the frogs was obviously ill (my guess is MBD as his mouth wouldn’t close.) i was told these frogs weren’t for sale so i ass...

👍👍 I have recently got into fish keeping and have had the most amazing experience with Tammy (congratulation on your new arrival Bellamy) :) and also Kristin! The friendliness, professional advice and extra mile they have provided me is why I keep returning! Thanks heaps for making our experience a ha...

😠 New grooming staff. My beautiful dog looks hacked into and looks like a toddler cut his hair. They should be paying me to practice on my dog. Biggest waste of money.

😠 Sad to say this is the worst groom I’ve ever had for my little boy. I shop here for his food so thought I’d change over for his grooming but won’t be bringing him back. The most uneven clip ever, chunks missing, his ears look like a child has hacked at them and definitely not a teddy bear face style...

👍👍 Awesome service every time we go in. The fur baby's always look amazing after being groomed at the groomers. And the online delivery same day on orders before 4pm is crazy fast. We ordered just after 3pm and it was at our door at quarter past 4