The team at Orangetheory South Keys is super friendly and supportive and they inspire you to achieve your goals. Overall the best experience of any gym I’ve ever been to!

Manager doesn't have your best interest at heart so read that contract like there's no tomorrow. OR just don't go there. And the constant calling, texting, and emailing to sign up is ridiculous! In response to your comment: There's nothing to resolve with me... The way business is done there is not my problem. This is for the south keys location.

My wife joined, loved it, and convinced me to go. I have some hearing loss, with the music blasting I could never hear the instructors commands. I swallowed my pride and asked for accommodations so I could follow along: print out of the days work out or project the workout on a screen...anything. The instructor laughed and said that’s not going to happen. I went 2 or 3 more times and had to quit, just couldn’t follow what was being said. Unfortunate because it was a really good hour of blasting calories and something we could do together. We both quit the following week.

I think I am now eligible to write a review since I’ve been here for a month. Kyler and Scott are the coaches during my rotation. I was very weak after working from home ever since you know what ! I’ve been to multiple gyms over time and hands down Orangetheory southkeys is the best of them all and I am sure they are the best! Kyler’s stamina boosting High Intensive Training has made me the most active person in my social circle! I literally used to feel dizzy after a small walk to the grocery. Twice a week workout with coach Kyler and bam, I can now catchup with the road runner. He helped me fix my workout style to be more efficient. Scott’s endurance HIT workouts has given me strength and the ability to concentrate with patience. Twice a week workout with coach Scott is what I need to feel more agile. Opening the pasta sauce bottle was a bit difficult before. I now have noticeable changes with my ability to lift weights and breaking firewood. He has a fun way motivating you when you try to give up. The front desk staff are very friendly and assist you all the way ! Hands down worth your time. And darn it, they have the best playlist !!

Andrew, Leon and Kendra are awesome! They rock! It's the best hour workout I've ever had. You not only see but feel the results. Highly recommend. I'm hooked and now my friends are too!! Great location and the staff are great

I attended a class in South Keys, Ottawa and the coach was Scott. This was my 5th class and Hands down the best class yet. Scott helped me with my posture for rowing and weights. He made sure we were all good through out the class. Explained every exercises clearly. It the first class I truly enjoyed :)

It's too bad some people on this review board feel as though they are a dollar sign, this place made me feel the complete opposite. I had an amazing experience at South Keys, not only from the service I've received when signing up, but also for the classes. I've never gone to a fitness studio that challenged me the way that Orange Theory has. This has given me the confidence and will to continue to challenge myself every time I go there! Not only do I feel better physically, I feel I am more productive at work; I am happier and actually look forward to working out again. The family atmosphere (I'm sorry that some people don't feel the same...), is going to make me come back for more and more! Being self-motivated in most aspects of my life, working out is one area where I lack the motivation, but I found it here! I am not going to cancel my membership for any reason any time soon. Thank you for opening one in South Keys, it is only the best workout I’ve been to, it’s extremely convenient from where I live!

Great gym, great experience! I'm always amazed at how clean and organized the place is. Instructors and management are very professional, kind, and personable. Get in shape here and have fun doing it 🙂.

If you want a great place to work out then this is the place! The studio is clean, the classes are a great work out, and the app has so much to offer. The most impressive thing about this gym is the team! From the front desk and the great coaches everyone is awesome. The manager Cassy is the glue and really creates a great atmosphere for everyone. She is always helpful, understanding, offers great customer service, and goes above and beyond.

I would like to know what are the prices! I don't understand why most gyms don't provide the cost of memberships in the website

This was the best workout I have ever done and I have done a lot. From the moment I walked through the door I felt like one of the family. The desk staff were so welcoming and the Owner I think her name was Karin was so bubbly and full of energy that I was totally pumped up for the workout. The coach was so attentive checking in with me during workout and adjusting form on the rower and weights. Can't wait for next class.

This is by far the best work out program on the market! If you want to improve your health you must go there. The staff and the owners are there for you every step of the way to giude you and help you achieve your goal. Fantastic stuidio!

Best workout ever! Trainers and staff are terrific. Everyone especially Karin and Jason Kincaid care about members. It is a family at OTF.

Have never written a google review but Orange theory is worth it!! Have tried every gym in Ottawa and none can compare. The atmosphere, exercises and especially the staff are INCREDIBLE!! You go at your on pace with a trainer and the experience is a one and only!! I've recommended this place to everyone I know. Omar and Andreea are AMAZING!! I have found my gym and will go here forever. Already lost 5 pounds after a week of straight training woohooo! #keepburning

The amount of texting and calling is beyond ridiculous. Don’t go there or give your contact unless you’re 110% sure you will become a member. Otherwise, they will annoy you even on a Sunday morning. Disgusting old marketing approach.

Great workout! It's intense but you can adjust to your fitness level. The gym is clean, very well kept, and the equipment is in great condition. The staff and coaches are super friendly.

Excellent workouts! Great facility! Special kudos to the front desk, trainers and the manager for accommodating my back issue and the constant motivation as well! Looking forward to be a long time member at OTF South Keys!

I have started my third month with OT and I am already seeing the results that I was hoping for! The studio is clean and spacious.  Onica and Alexi at the front desk are very helpful and so is the owner, Mark. The instructors Scott, Sogand, and Daniela are amazing and push you to your limit along with some great music. The location also has plenty of parking space which is always helpful. The beauty of OT is that you tend to push yourself when you see other members giving it their all. The app is interactive and easy to navigate which allows for easy booking of classes and shows your workout history. I will highly recommend joining OT!

I’ve been a member for a little over a month and I’ve completely fallen in love with OTF. The workouts are challenging but so fun, and are different every day. They play the best music during class to keep the energy high. I love being able to monitor my heart rate throughout the class and keep track of my stats through the app. The InBody scan was also really cool and I loved getting a personalized strategy on how I can perform best based on my body composition. Everyone from the sales associates to the coaches to the members are so nice. Such a friendly environment and I never feel intimidated coming into the studio. I highly recommend OTF and this location!

This kind of workout is exactly what I need. It's structured (the coach to tells you what you need to do), has visuals to follow along to, has upbeat music, and a heart rate monitor to challenge yourself to get into the ideal heart rate for a solid workout and calorie burn. I love the community feel, the welcoming staff and how efficient the classes are run, thanks to the approachable coaches. Looking forward to my class each week :)

Started mid February, they have a lot of things to get new members involved. It's a really welcoming group (coaches and members). I'm definitely looking forward to the next workout. I like the app too. Easy to use and extra home workouts great for active recovery days.

For the first time ever in my fitness journey, I’m actually excited to go to the gym. I look forward to every unique class and the monthly challenges. You will instantly feel like part of the OTF family with a strong community and team that cares about your fitness goals and helps you achieve them! I can’t wait for my next class :)

It's not an easy workout, but definitely if you do it regularly you'll be in terrific shape. not for me however

Absolutely in love with this place! Not only have I finally found a workout I love, but the sense of community here is just amazing. The team here really care about their clients, they take a genuine interest in your progress, and you instantly feel like you're welcome as part of their community. I've never been so excited to go to the gym, and felt so awesome after a workout! Still finding my footing for a lot of it, but so excited to get there!

Earlier this evening I stopped by to check out the place as I recently moved to the neighbourhood. Sydney (I hope I spelt that correctly) and Lexi were both very approachable and friendly. They gave me the informative run down of how the place works and thanks to them I definitely plan to come back. The place looks like an excellent environment for those of various fitness levels. I have no doubt that my 5 star thinking about Orangetheory Fitness will remain!

What a great team of coaches (so far Scott and Jenna are coaches on my rotation but I bet the others are awesome too!) and support staff (the cheer squad before the butt kick😜) Loving my first 2 months. I will make some adjustments for summer but I ain't going anywhere!

I love that there is no annual membership. You pay monthly, price depends on how often you want to work out each week, and can be changed monthly. Price INCLUDES a certified coach. It's an organized 1 hour workout with everyone doing the same thing but at various levels. Makes sense.

Super friendly and accommodatiny staff ! Challenging workouts that are fun! Orangetheory has it all ! I highly recommend trying it out !

It is such an awesome place to go and to start your day! The staff are so supportive, helpful, motivated and fun to be around. The coaches are always here to push you and allow yourself to perform better. Since I have started working out at OTF, I became much stronger, more excited to start my day with a good workout and definitely having great trainers is simply what I needed to keep myself more and more active. I couldn't ask for a better place to go exercise every day :-)

At first it was the best thing! But no respect for people, I didn’t show up for a month due to emergency, no one followed up, yet I was charged. Good place to work out but lack of respect for people! All they are about is their money!

First time in Ottawa location. 90 min classes are back.

Finally I’ve found a place where I like to come back and exercise. Fitness instructors Daniella and Scott are amazing. Front desk girls are very helpful, especially Sarah.

I had a great experience so far. The staff and the couch are amazing! The best thing about it is that each session is different and you don't get tired of the same routine. Also, best for someone who doesn't know how to work out and has been out of the gym for a long time!

Warm and welcoming team!

Fantastic place to go. Workouts are excellent, trainers are great and it's such a welcoming environment. I highly recommend it.

I would like to thank Onnika in welcoming me in the Orange Theory Family. Since my first visit, last October, and every visit since, she and Lexie, have always made me feel welcome. Very professional. I want to wish her much success and happiness in her future. You will be missed Onnika ❤️ Frankie!

I was a member because of Covid and had stopped during Covid, decided to take care of myself and put ME first. Rejoinded this week. Best decision ever, New owner and very friendly, all my friends are still there and got greeted very loudly. Happy to be back. 4 days in this week. Love it.

The workouts are well planned and are an amazing work out. Doesn't seem like we ever do the same thing. And Scott and team are awesome!!!

I am extremely happy to have joined Orangetheory South Keys. The workout is amazing and the people are fantastic. I love the fact that everything is laid out for you and you know exactly what you are doing with each day. I found my gym routine became repetitive and that is why I joined Orangetheory. Very happy I did.

Best fitness studio, coaches are awesome, definitely alot of fun. Scott, Daniela, Carly ,Tara & Sogand are hands down the most fun to get coached by.

Great gym! Staff is super friendly and committed, I def recommend!

Best one hour workout! This gym is for every fitness level; welcoming staff and great coaches!

Great facility

I love the motivation of a personal trainer, the comprehensive workouts that are scale-able for all levels of fitness, the accountability that reserving space in small class sizes provides, and the "gamer" aspect of having our stats projected live on-screen during the workout! Throw in the stats that are emailed to us after the workout, and that just makes my inner nerd rejoice!

:) Best Burn in town!!!

I Love working out at OTF! Every workout is different, fun, challenging! I highly recommend it! Great music, atmosphere, knowledgeable coaches... it has it all!

Unpleasant instructors, they are either too aggressive or not into it at all. Horrible cancelation policy, in this day and age a simple electronic transfer of information should suffice. however, they will continue to charge unless you follow their policy.

Great place to train..Great coaches and staff

I really love it.

Awesome experience every time.

Best 1 hour workout. I challenge anyone to try it, you’ll love it.

Best one hour workout! Helpful staff and motivating instructors. South Keys location is amazing!

Best one hour workout! Love the vibe. Love the instructors! Karen and Jason are so nice...a real family atmosphere. You don't feel like a number here. Been a member for almost 2 years and I've never done the same workout twice. Awesome music!!! Highly recommend orangetheory. It's the most fun you can have with your clothes on. 👍💪

Love this studio and wholeheartedly recommend the South Keys location for those serious about their fitness goals; I have thoroughly enjoyed my workouts here. I was there for the grand opening 2+ years ago and continue to be impressed by the love and care that the Kincaid's put into this studio. Thank you so much!!!

Great place to sweat

This is a great gym , perfect place to go if you need motivation

Amazing coached workout. Great energy and done in 1 hour!

Loved the workout. I was a bit skeptical at first because I am a competitive tri-athlete so didn't think it would be very challenging but I agreed to go with a friend. I couldn't believe how challenging it was and will be incorporating this into my training program. Thanks OTF I think you will help push me to the next level.

Love OTF!! Love the atmosphere, love the pace, love the coaches/staff. I love that at OTF a workout plan is made for me. Part of the struggle in getting to the gym is deciding what parts of my body I want to work out and what type of a workout I am going to do. At a regular gym this is hard because I''m constantly waiting for machines and tweaking my workout around the availability of equipment. At OTF I don't need to think about what my workout will be because I already have one planned out for me with equipment readily available for me! #KeepBurning

One of the best fitness centres I have ever joined. Workouts are always great and staff are amazing The owners are some of the most caring, kind and accommodating people I have ever met.

Instructor was very rude and unprofessional

I have worked out here for the last 2 years and LOVE it! Karin Kincaid and her staff are amazing! Always friendly, always professional.

The best work out ever!!! Since joining I have been in the best shape ever! Come and ecperience the difference.

Always a great workout

I love the orangetheory workout but the manager of this specific location, Karen Kincaid, is a rotten person with the heart of a snake. She should not hold the title that she has somehow obtained from such a resptected brand. The trainers and signature workout at this OTF is amazing but I feel sympathy for the staff and club memebers who have had to put up with such an agressive and manipulative manager.

Good pace, clear instructions, good motivational patter

If you want a pleasant and productive workout place, this is the place for you! The staff here are amazing. The coaches are professional and encouraging, the front desk is always welcoming and helpful. The management is superb at this location. Everything you need to do is show up, shut off your mind and work out with the awesome members and music! You never get bored working out here and it's amazing how you can stay fit by having fun. Weight loss is only the beginning of the fitness journey and you will enjoy every step of the way here. I am grateful for all the work and efforts the staff have done for this place over the years. It is one of the best decisions I made in my life to work out here!

It's a really fun workout. The workouts have been tough but accessible, which has made the classes go by quickly. I also really like that there's a great community vibe. It's nice to see a different mix of people all doing the same workout as you. It's very motivating to push yourself to do your best.