As a tourist and as someone visited many international hotels i can say it's clean and the service is good but their food is so traditional Turkish food that did not impressed me at all , but for local Turkish people it's totally perfect to spend some times there ------_-------------------- Hello again i am sorry for last year review about food actually i was pregnant that time and i could not like any food at this time , this time i enjoyed many things the garden and the food and the service they were helpful

Just nice. You need to stay this hotel. Just GOAT

It was my first experience of staying in thermal hotel. We stayed with my husband for 2 nights. I liked entourage of the lobby and spa area with thermal pools and aqua park was great! We enjoyed playing the billiard and table tennis, also had a couple Bali massage and used sport area:) restaurant part was also broad and menu had various food options. Saturday night was live music by Turkish band. The only reason i put 4 stars instead of 5 is that im a pianist and i was not able to play the piano that stays in the lobby because receptionist told i can destroy the accord 😂🤣… then why do you put piano in the lobby?!

Can’t add much to already-admired cleanliness, great pools, aqua parks (inside/outside), friendly staff, and delicious food. If you have kids, they will love these! I liked its “no waste” policy (don’t worry, no left-overs!) You are occasionally reminded of that. Update: August 2023 Deleted my comment on two pieces of cold food, as this year anything I took from the counter was as hot as they should be. Good job on that. Try the nature park walk in the morning for a jog or evening walk. Most people think you only get breakfast when you choose half board. It includes breakfast and dinner. You also enjoy tea time with desserts and cookies. Rooms are spacious: tv, air-conditioned; hair dryer; heater inside the bathroom to dry your swimsuits etc.; tea/coffee to enjoy Always a live performance to watch at nights.

We stayed in this hotel for 2 nights, there is no international continental food on their menu and in breakfast, we enjoyed the thermal pool, ice water pool, shocking shower, ice cube bath, sauna and steam., expensive hotel.

Outstanding hotel with excellent service. Very huge spa with many hot water. Tubes and slides. Excellent massage, food delicious. Wow

Soner & Akif, kind and super nice front office people. Hotel has big rooms, very clean & my favorite in Afyon city.

I'm not usually a big fan of hotels and resorts but my wife requested we go to NG Afyon on recommendation from her family. And I am so happy we went. The customer service is exceptional. Uğur bey and his team exemplify Turkish hospitality. Yeşim hanım attended to all of our enquiries. Selami bey greeted us with a smile every time we walked past the front desk and was extremely helpful with our luggage. The restaurant is also amazing. The breakfast and dinner buffets have all sorts of local and continental foods on offer. There were so many unique flavours to try during our stay. The staff on duty - Ali bey, Musa bey, Murat bey, Ahmet bey, Mehmet bey and Ibrahim bey attended to all of our needs and requests. They did not leave a stone unturned to ensure we dined in style. The pools were clean and well kept, with a variety of indoor and outdoor pools operating at different temperatures. Plenty of lifeguards keeping an eye on guests at all times. Water slides for the kids and adults who want to unleash their inner child too. I highly recommend booking a family (aile) hamam if you are a family or couple for a more private setting. Zehra hanım at the Spa Desk was helpful in arranging our hamam and our massages. My wife and I booked the Gold (altın) package. We were extremely pleased with the traditional oil massage provided by our masseuses Mira hanım and Vayan hanım. Clean towels, relaxing music, ambient room temperature and two professionals who really knew how to unlock all the knots in our muscles. On my final day I also received a kese köpük massage in the hamam from Ramazan bey. Once again, extremely pleased with the service and the care to accomodate my requests. Overall an exceptional stay and I look forward to bringing my wife here again. P.S. Duriye and Zehra hanım were quick to attend to any cleaning requirements in our rooms and provide additional towels and toiletries as required.

Friendly personnel welcome you with open arms. We enjoyed the live music entartainment at night. The young group with female soloist geatarist was very successful. Some of the hallway carpet needs to be replaced. Also we noticed a large crowd during the tea time running into each other, with many kids not supervised by their parents.

We enjoy this hotel special mi daughter and me thermal area, spa and Aquapark is really amazing.

This is a luxury resort . Thermal water is very healthy and they well architects made it heaven. Spending 2-3 days remove all stress. Turkish bath is included in package. I advice to do both Turkish bath then message. Ask for Yunos.

Second time here , brilliant once again . Love this place Amazing place to stay in Afyon , great food and great facilities . Stayed here with my family ( 2 adults , 3 children ) had 2 rooms . Staff speak limited English but did not bother us at all .

It is said premium but many facilities like sauna is opening at 11am. How people can use it after morning gym. Also, all the pools should be open almost 24H or longer. Other things were really good, especially foods.

This is a very nice thermal hotel resort. There are kid friendly pools and water slides in addition to thermal water pools, saunas, steam rooms and hamams. The staff is very helpful but sometimes a little too helpful. The food was good, the buffet has overwhelming variety. The wait staff had hard time keeping up with cleaning though. The guests needed some adjustment to the hotel. Some of them act like they are the only people there especially men. Some courtesy would help some of them.

Best memories, amazing hotel, perfect food, friendly staff, amazing 👌🏻

The first thing you’ll notice about this hotel is that while it looks lavish, high ceilings, great public areas; it’s a maze. The hotel design is a U-shape with a bunch of extra other corridors. The rooms have been cluttered onto one side, while the amenities are all over the place, there are 2 entrances to the restaurant, but yet they close off one in the morning, and close off the other during morning tea. Our room was quite large, we stayed in the ‘deluxe room’, and we barely heard noise from the other rooms so sound insulation is on point. The carpet was quite old and seemed a bit run-down; no other complaints there. The room had a nice view, a little French-balcony and the bed was great. In this hotel expect to pay for anything they offer you. The prices are extortion! Coca Cola 17 TL, A glass of whiskey for 110 TL, Orange juice costs 20 TL, water served in a plastic bottle (not even glass) also costs an additional 6 TL for a small bottle. You’d think at a hotel where ‘water’ is the main attraction, drinking-water would be free. Drinking water is only served free at the restaurant’s breakfast and dinner. This restaurant for some amazing reason does not include lunch, they have a ‘morning-tea’ but it starts 4:15pm, from 10am – 4pm you obviously get hungry, while you’re in the pool you’ll find that around 1 or 2pm, they begin barbequing SUCUK & KOFTE and making it smell of course amazing! Whilst charging you a ridiculous 40+ TL for a sandwich. Now you may think if I pay a premium, I’ll get a premium; this is where you are wrong. On the first day the food at dinner was absolutely to die for, the pools were heated and were great. Mind you we arrived on a Friday. As soon as the weekend hit, as you can imagine guests started arriving and well the water temperature of course did drop, towards the evening when there were less kids around it did go back up though. The food was subpar, desserts all look nice; but taste the same (you can take a bite of 3-4 different cakes and won’t be able to tell the difference in flavour). We even went to the Ala Carte restaurant (as we obviously got hungry) and ordered a ridiculously overpriced ‘Beyti Kebab’ which they had named in some other way, the food was great but the prices were extortion once again. Overall the hotel is nice, but having to take your wallet out every 10 seconds, or sign a paper saying you’ll pay when you’re leaving is extremely annoying and kills the 5-star experience. Alcohol is way overpriced 5-6x which is most probably illegal. Two things I noticed that were a bit shonky were, the additional food & beverages that you ‘sign’ for don’t have a price written down, basically they have you sign your name on an invoice and decide to write the price on it later, which is completely illegal! I can’t imagine what the Turkish ‘maliye’ would do if they saw this. The second was the tax, they’re charging 8% for food & drinks, when the rate is 1% so I will be asking them about this when I checkout on Monday. 3 stars may seem harsh but when you're over charging by 4-5x, when you're charging AFTER the person has been given their food / drink or ORANGE that's when it loses another star. Originally I would have liked to give 4 stars as the hotel does indeed have PROPER heated thermal spas and pools so the main concept is there, the rooms and hallways are huge, makes it feel fresh and clean, it preserves that 5-star looks. But with the inability to provide an all-inclusive package, the sneaking-around charging people absolutely anything & everything and the over charges lead to my 3 star decision.

It is a good to visit this hotel.

We are a family of four. We think it is the best thermal hotel in Afyon. Kind and helpful staff. Do not look for anyother place, this is the best service you can get in Afyon. We loved the hot open pool. We will come back for sure…

The hotel is far too warm (April 9th-10th)the room is set at 28c winter setting unless you turn it off