1/5 chris b. 1 year ago on Google
So
from
the
off
set
this
was
a
complete
shambles.
Reception
staff
rude
and
favoured
certain
individuals
in
the
hotel.
Was
left
for
nearly
an
hour
to
check
in.
Got
to
our
room,
paid
for
triple
and
found
only
2
single
beds
took
hotel
9
hours
and
3
trips
to
reception
to
resolve.
The
extra
bed
had
metal
spikes
sticking
up
which
we
cut
our
leg
on
and
the
hotel
didn't
see
an
issue
with
it.
Live
electrical
cables
in
the
room,
once
again
reported
to
hotel
and
the
didn't
see
any
issues.
Water
park
very
dangerous
and
one
child
drowned
and
had
to
have
CPR
on
poolside.
Constant
glass
being
broken
on
poolside.
The
metal
handrail
to
get
in
or
out
the
water
park
pool
were
broken
and
not
sectioned
off
with
sharp
rusty
edges
which
could
have
caused
a
nasty
injury
to
someone's
foot.
Metal
steps
to
get
in
the
deep
end
of
the
pool
were
that
loose
I
you
could
almost
pull
them
out
of
the
ground.
Parasols
blowing
over
everywhere
and
we
were
lucky
we
didn't
get
hurt.
Kids
club
-
the
kids
come
and
go
as
they
please
with
very
little
if
any
supervision
and
it's
on
pool
side.
All
inclusive
fall's
far
below
standard.
No
water
bottle
left
in
room
after
it
was
cleaned.
Hotel
bars
don't
give
out
bottled
water,
but
plastic
cups
of
water.
No
way
of
getting
water
before
10am
unless
you
pay
for
your
own
bottled
water
from
the
shop
down
the
road.
No
way
of
getting
a
drink
of
water
after
11pm
unless
you
buy
your
own
water
from
the
shop
down
the
road
as
the
bar
closes
and
refuses
to
get
you
anything.
No
water
at
breakfast,
3
or
4
times
we
couldn't
get
a
plate
or
cup
at
meal
times
so
we
struggled
to
eat
or
drink
anything.
One
occasion
there
was
nowhere
to
sit
at
breakfast
and
they
wouldn't
open
a
room
that
had
tables
and
chairs
then
told
us
we
couldn't
sit
in
the
bar
area
to
eat.
Food
is
very
much
the
same
everyday.
By
day
3
we
had
tried
every
variation
of
the
food
offered
in
the
hotel
buffet.
Kids
food
selection
consisted
of
plain
pizza
or
pasta
twice
a
day
everyday.
Food
quality
was
very
much
hit
and
miss.
We
ended
up
eating
out
quite
a
lot
as
the
quality
of
food
was
better
outside
the
hotel.
Everyone
started
ordering
McDonald's
to
the
hotel
at
lunch
even
the
Moroccan
guests,
which
has
got
to
say
something
about
the
food.
Decor
is
very
tired
especially
the
entertainment
room
in
the
basement.
Ripped
seating,
bar
was
closed
and
smelt
horrible.
Hotel
shop
overcharged
for
water
and
then
short
changed
us
a
couple
of
times.
At
best
this
Hotel
is
a
failing
3
star
hotel
and
should
be
avoided
at
all
costs.
2 people found this review helpful 👍