1/5 Scott B. 2 years ago on Google
As
we
knew
we
were
booking
our
holiday
at
the
start
of
holiday
season,
I
telephoned
the
hotel
prior
to
booking,
to
check
that
all
the
facilities
and
entertainment
would
be
open
for
our
stay,
we
were
assured
the
hotel
would
be
fully
open
for
our
stay.
What
we
have
found
is:
-
Aqua
Park
closed
-
Restaurants
closed
other
than
buffet
-
Zero
evening
entrainment
other
than
a
Russian
disco.
Sadly
with
2
children
we
have
struggled
to
keep
them
entertained
and
had
to
spend
money
leaving
the
complex
in
search
of
fun.
The
hotel
is
very
clean
and
well
maintained,
the
staff
are
friendly
and
welcoming
but
everything
is
aimed
at
German
and
Russian
guests,
so
if
you
are
British
I’d
think
twice
about
visiting
this
hotel.
The
limited
food
on
offer
was
of
average
and
the
same
every
day,
our
kids
struggled
to
find
anything
they
liked,
they
arnt
fussy
eaters
either.
When
we
arrived
we
made
reception
aware
the
handle
on
the
balcony
door
was
broken,
wasn’t
fixed
even
after
numerous
reminders.
We
booked
two
rooms
that
were
adjoining
and
were
given
1
family
room
instead.
We
had
a
11.30pm
call
from
guest
relations
that
woke
our
kids
up
that
where
sleeping
to
ask
how
our
meal
was
that
evening,
random
time
to
call.
Curtains
didn’t
fit
the
window
and
duvet
was
too
small
for
the
bed.
I
feel
we
paid
top
dollar
for
a
hotel
that
assured
us
we
would
have
the
benefit
of
the
fully
facilities
but
we
had
only
50%
The
hotel
is
at
30%
capacity
if
that,
but
we
are
still
struggling
to
get
a
late
check
out.
Could
of
been
such
a
great
holiday
but
we
leave
tomorrow
very
disappointed.
1 person found this review helpful 👍