Tandartsjordaan.nl B.V. image

Tandartsjordaan.nl B.V.

Dentist Dental clinic Dental implants periodontist Emergency dental service Dental hygienist Prosthodontist

😠 I recently visited this dental clinic for a professional teeth cleaning, and the very next day, I noticed a sharp edge on one of my teeth – they had accidentally chipped off a small portion of a filling. I contacted the reception, and they scheduled a brief appointment for me. However, the schedulin... People often mention dental, dentist, time, mouth, clinic, practice, asked, blood, service, hygienist,


Address

Westerstraat 176, 1015 MR Amsterdam, Netherlands

Website

tandartsjordaan.nl

Contact

+31 20 612 1243

Rating on Google Maps

4.50 (497 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: 9:30 AM to 6 PM
  • Monday: 8:15 AM to 10 PM
  • Tuesday: 8:15 AM to 10 PM
  • Wednesday: 8:15 AM to 10 PM
  • Thursday: 8:15 AM to 5:30 PM
  • Friday: 8:15 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: dental (11) dentist (10) time (10) mouth (10) clinic (8) practice (8) asked (8) blood (8) service (6) hygienist (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nikita P. 1 year ago on Google • 13 reviews
    I recently visited this dental clinic for a professional teeth cleaning, and the very next day, I noticed a sharp edge on one of my teeth – they had accidentally chipped off a small portion of a filling. I contacted the reception, and they scheduled a brief appointment for me. However, the scheduling was poorly managed as I ended up waiting over 30 minutes for a 5-10 minute appointment. When I finally got in, they attempted to smooth the sharp edge but failed to do so. They tried to reassure me that everything was fine and the filling is okay. They offered to replace the filling in the future if it continues to bother me. Needless to say, I did not have any trust in them at this point. They made a serious mistake and did nothing to properly address or even acknowledge it properly (no apologies, nothing). The customer service was unfriendly, their technical expertise was lacking. Positive reviews convinced me to visit this clinic, but upon discovering that they offer 50 euros for a review, it all began to fall into place. The practice of paying for Google reviews is unacceptable, as it is unfair to those who earn their reviews honestly and it misleads potential customers. Overall, my experience with this dental clinic was disappointing.
    16 people found this review helpful 👍

  • 5/5 Gary H. 3 years ago on Google • 470 reviews
    This is an incredible dentist office. It's very misleading from the outside before entering. I have been here four times and still have trouble finding it after locking my bike. The front door is beautiful, with its ornate design. But the inside is very impressive. The most modern space in Amsterdam. Two floors (maybe more) of HIGH tech exam rooms. I have had only good experiences here, but I have not yet had major work. I do know that everyone who works here are very professional, very friendly, not annoying and even have a sense of humor. They all speak English as well. Their website is also top-shelf, easy to make appointments too. I know this is a bit weird, but I really loved my dentists in America, so finding a good dentist here is important. The one possible downside here is you don't have that one Dentist (owner of the practice) who you see each time and have a relationship with, but perhaps this will happen after a few visits. I've only been here a year.
    5 people found this review helpful 👍

  • 1/5 jason b. 10 months ago on Google
    I don't often leave a review, but this time was too much These people are ready to permanently damage your healthy teeth for money. I really hope others see my message before they go there. - price 90e for a simple control ->was not as indicated on internet (iamexpat) Then the young dentist took blurry xray pictures and told be I had had a cavity in my tooth that she could fix right away for more than 200euros. I didn't see anything on the xray picture and I didn't beleive her. So I went to an other more experienced dentist who told me I had nothing. A few months later I double check with other xray and indeed my teeth were perfectly healty.
    6 people found this review helpful 👍

  • 1/5 Julene �. 4 months ago on Google • 3 reviews
    They are scamming patients. I was there 2 months for an intake and due that there was nothing they could do for me, I was in and out in 2 minutes. The dentist said I didn’t need to pay anything as they didn’t perform any inspection and once I left I double checked in the reception to see if I had to pay anything as I don’t have dental insurance. She reassured me that no payment was needed. A month ago, I received an invoice that I had to pay an amount, so I call them and sent an email asking for an explanation. First they answered by email saying there was a mistake and I did not have to pay and then 2 days later they called me and said I needed to pay. Thus, I would not recommend as they are not transparent with patients and upfront. I did not mind paying for the invoice but this miscommunication is ridiculous for a clinic. Moreover, they don’t have hygienists availability until 6 months later for an appointment which is also so unprofessional. Definitely never had such a bad service
    3 people found this review helpful 👍

  • 1/5 Annette S. 5 months ago on Google • 11 reviews
    Last year the dental hygienist charged more time, I reported this at the time and it was resolved nicely, they were honest about this. In April of this year the same trick was done again, I only found out about this later when I suddenly received a higher bill than expected. However, the dental hygienist in question recorded that she started the treatment on time, even though this was 10 minutes later due to... that she walked out. I walked out the door at the planned end time, which was not 10 minutes later. For me it is not about those 10 minutes, but about the transparency and honesty of a healthcare provider. As stated in other reviews, they do everything they can to charge extra costs. I don't come here anymore and want to protect other people from these scams. It is remarkable that the same situation occurs twice, apparently this is how they operate so be aware of this. Always check the treatment time/codes that will be charged!
    2 people found this review helpful 👍

  • 1/5 James T. 5 months ago on Google
    Dentist S. Schönmuth (who always greets with a very excessive smile) rolled her eyes at me, when I was answering one of her questions. She thought I wasn't looking at her, but I saw her rolling her eyes while looking at her assistance. Right away I felt very uncomfortable, I was shocked because that was so unprofessional, why roll your eyes on a patient, even if you don't agree with the answer that was given by them. When I became aware of more of her subtle passive condescending rude ways, it was time for me to change to another dentist practice, it was getting to uncomfortable for me. For years I was happy with the services and with everybody else at this practice. But when the trust is gone, it's over.
    2 people found this review helpful 👍

  • 1/5 M T. 6 months ago on Google • 14 reviews
    What a horrible service! The first available spot for annually check up was mid May and they have lost all my data in their system. The only thing they could do was to ask me to find another clinic. Very helpful Thank you!
    1 person found this review helpful 👍

  • 5/5 Jodie M. 11 months ago on Google
    Amazing dentist, best service and most advanced technology. I had double implant dental surgery and was very well looked after. Highly recommend
    1 person found this review helpful 👍

  • 5/5 albert n. 8 months ago on Google • 22 reviews
    Excellent service, I broke my front tooth and they were able to provide me with a quick appointment in two days, I got treated by dr. Stephanie, which was a great pleasure, she treated me with meticulous care, provided an excellent temporary crowns that nobody around me noticed a difference, until it was completely recovered within around three weeks, and she paid a lot of attention to details so I had seamless results, and the colour match was close to perfect.

  • 1/5 Julia Khan A. 5 months ago on Google • 12 reviews
    Very disorganized practice with incompetent administration. They never have appointments available and don’t use common sense in scheduling. I have also had issues with how rough the dental hygienists are - would not recommend this practice.

  • 1/5 Pascal M. 3 months ago on Google • 6 reviews New
    Today I had my first and last contact with Laslo Bennis, what a terribly arrogant man this is. Without showing any interest or listening (especially during a first appointment), this man makes his own story and immediately comes up with the most expensive solution (quote) for my "problem" without any form of consultation. I would really strongly discourage anyone from visiting this man... I am looking for a dentist who has an eye for the patient and not just his wallet...

  • 1/5 Eleni N. 2 months ago on Google • 4 reviews New
    They were awful! Initially, I went there to discuss about Invisalign and they told me their specialised doctor is leaving now and they can't do it, but in any case they would have to check me and refer me to an orthodontist (still not sure if that's true). So, they tried to sell to me all of their services available. I accepted to do a cleaning of my teeth (which was super expensive btw!). I did the cleaning and after a few days my mouth got swallen to the point I couldn't chew. I went back there and they told me I have tonsilitis. Then I visited an otolaryngologist and he told me that is definitely not tonsilitis and that might be caused from a mouth infection! My recommendation to them is to reconsider their career and stop touching people's mouths!

  • 1/5 Akkie 2 months ago on Google • 4 reviews New
    Just try to reach them by phone.

  • 5/5 Kseniia M. 5 months ago on Google • 3 reviews
    Wonderful clinic and wonderful doctor. The treatment is very high quality and painless. I rate it very highly because I am a dentist myself (I didn’t work for them and I’m not practice anymore ). Special thanks to doctor S.J. Gitz 🙌🏻

  • 5/5 Natalia N. 11 months ago on Google
    In 2022 I had a crown lengthening procedure done by the periodontist Kosmidis as well as two veneers and I’m very happy with the result. I was initially very scared of the procedure but it wasn’t painful and the periodontist and the nurse were very accommodating and compassionate.

  • 4/5 Fressia 7 months ago on Google
    The receptionist was friendly. The place was nice and clean. Went there only for a check up so they were really quick, there wasn't much interaction between the dentist and me.

  • 1/5 Andrew S. 6 months ago on Google • 2 reviews
    Dental service is great. However, the practice cannot communicate. I had to miss a couple of appointments due to having corona virus and burn out related anxiety. Protecting their staff or because I was physically unable to attend due to bigger life problems I cancelled, but outside of the 48 hour policy there is a fee which I was happy to pay… but they don’t let you know or let you pay. You then get threatening letters from NetPoint who don’t detail information or dates, they don’t email or phone. They then build up charges you are unaware of and pass you onto third parties. No emails. No phone calls. No letters to current addresses. I’d basically just alert anyone who is an expat and moves around that Tandaarts Jordaan are snakes who can’t communicate. Excellent dentists, awful administration team. I hate posting one of ‘these’ reviews but several times Tandaarts Jordaan have really really let me down with their communication and aggression.
    6 people found this review helpful 👍

  • 1/5 Mzahem A. 8 months ago on Google • 1 review
    The receptionist was kind and she even called me to follow up on the horrible attitude of their hygienist. The experience was horrible, and I received dental services in six countries before, but this one was the worst ever. When I arrived the hygienist asked me "where are you from?", Then after that answer she started treating me like if I was in in a prison at a dictator regime. When I tried to spit the blood I had in my mouth she rejected to let me use the dental drain, and she was saying no like if I was a criminal, very rude way. Then she forced me to soallow the dirty blood for two times, but when we finished she tried to do the same for the third time but when I rejected to do that, she has given me a cartoon cup (without water) and asked me to spit the blood in that cup. She didn't even allowed me to wash my mouth and I left smashing the dirts/germs with my tooth because I wasn't been able to wash my mouth. After we finished that strange experience, I asked her if she will put any floried or any more care to the gum, she said "no, not necessary" despite I do this gum hygiene every six months and I know how the process goes. Especially If you are coming from a different background I don't advise you to visit this clinic at all. Again, I appreciate the lady at the reception who called next day to hear from me why I left with a shocked face and she asked to give them a second chance. But my only advise to them is to avoid hiring racist people. The receptionist was kind, and she even called me to follow up on the horrible attitude of their hygienist. The experience was terrible, and I have received dental services in six different countries before, but this one was by far the worst. When I arrived, the hygienist asked me, "Where are you from?" After I answered, she started treating me as if I were in a prison under a dictator's regime. It was incredibly rude. When I tried to spit out the blood in my mouth, she refused to let me use the dental drain, rejecting me as if I were a criminal. She even forced me to swallow the dirty blood twice (the other strange thing in this part she was treating me like if I was stupid, she was repeating it is only water in my mouth while my mouth was clearly full of blood), but when she attempted to make me do it a third time, I refused. Instead, she handed me a cartoon cup without any water and asked me to spit the blood into it (she repeated it is only water in your mouth but when I spit it was only blood). She didn't even allow me to wash my mouth, so I had to rely on smashing the dirt and germs with my own tooth till arrived home. After this strange experience, I asked her if she would apply any fluoride or provide further care for my gums, but she replied dismissively, saying it wasn't necessary, despite the fact that I undergo gum hygiene every six months and know how the process should go. I especially advise against visiting this clinic if you come from a different background. I do want to acknowledge and appreciate the receptionist who called me the next day to inquire about why I left with a shocked expression. She asked me to give them a second chance. However, my only advice to them is to avoid hiring racist individuals.
    4 people found this review helpful 👍


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